Enterprise Car Hire
in Hawaii

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hawaii, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hawaii.

No. With Hola Car Rentals, all costs and charges for your booking in Hawaii are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hawaii charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at Honolulu International Airport (HNL) in Hawaii, follow the blue Rental Car Centre Shuttle signs from your terminal to the Consolidated Hire Car Facility. Enterprise is located on the 2nd floor of that facility.

For vehicle return, follow the Hire Car Return signs to the 1st floor of the same Consolidated Hire Car Facility. Allow extra time during busy travel periods, as HNL is the highest-traffic airport in Hawaii for Enterprise and other hire brands.

A few things to have ready when you reach the Enterprise counter:

• Your booking confirmation or printed voucher
• A valid driver’s licence (physical, original, unexpired)
• A major credit card in the main driver’s name for the authorisation hold
• Your passport or government-issued photo ID

If your licence is not in English and uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also bring an International Driving Permit (IDP) alongside your original licence.

At Kahului Airport (OGG) on Maui, Hawaii, exit the baggage claim area and cross the street to the hire car facility. From there, follow the Enterprise signs to the counter, which is accessible via a tram or walkway from the terminal.

For after-hours returns at OGG, Enterprise uses the same hire car facility, so you can return the vehicle outside of standard counter hours using the designated return lane.

Before heading to the Enterprise counter in Hawaii, make sure you have:

• Your booking confirmation
• A valid physical driver’s licence
• A major credit card in the main driver’s name for the authorisation hold
• Your passport or government-issued photo ID

If your licence uses a non-Latin alphabet, bring an International Driving Permit (IDP) as well. The IDP is a translation document only and must be carried alongside your original licence.

It depends on the specific Enterprise location in Hawaii. After-hours availability varies significantly between airport and neighbourhood branches.

• Kahului Airport (OGG) on Maui: after-hours returns are available using the same hire car facility and designated return lane.
• Waikiki Discovery Bay Centre (Oahu): no after-hours returns are available at this location.
• Honolulu Ala Moana: closed on weekends; parking and return in the garage may be available, but confirm with Enterprise directly.
• Hyatt Centric (Waikiki): limited operating hours with an after-hours key drop option, though no vehicle inspection is performed at drop-off.

When returning a vehicle after hours at any Enterprise location in Hawaii, follow the fuel policy: refuel within approximately 10 miles of the return point and keep your receipt. For after-hours drops, leave the fuel receipt in the provided envelope and take a photo of the full gauge as documentation.

Always check your booking confirmation for the specific return instructions for your Enterprise location in Hawaii before your trip.

No, Hawaii has no toll roads, toll bridges, or toll tunnels of any kind. Enterprise hire car drivers in Hawaii will not encounter any cashless toll systems, transponder requirements, or congestion charges during their time on the islands.

Unlike many U.S. mainland destinations, Hawaii has no equivalent to systems such as E-ZPass, SunPass, or FasTrak. There are also no city-centre driving fees or emissions zone charges similar to those found in some European cities.

However, if you plan to travel between islands or drive to other U.S. regions after your Hawaii hire, tolls may apply elsewhere. In that case, Hola Car Rentals includes Tolls Cashback on all bookings: you can claim up to 5% of your total booking value back for any tolls paid during your rental period. To claim, email [email protected] within 30 days of returning your Enterprise vehicle, attaching your hire agreement and toll receipts.

Note that while Hawaii has no tolls, airport Enterprise hires in Hawaii do carry local taxes and surcharges such as concession recovery fees, customer facility charges, and state hire taxes, which are separate from tolls entirely.

To pick up an Enterprise hire car in Hawaii, you must present the following physical documents at the counter:

• A valid driver’s licence (original, unexpired, physical card) in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold (debit and prepaid cards are not accepted)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

If your driver’s licence is not in English and uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also bring an International Driving Permit (IDP). The IDP is a translation document only and must be carried alongside your original licence at all times. It is not a standalone licence.

All documents presented at the Enterprise counter in Hawaii must be physical originals. Digital or on-screen versions are not accepted. If you think you may need an IDP, obtain it in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

Yes, a major credit card in the main driver’s name is required to pick up an Enterprise hire car in Hawaii. The card must be physical (not virtual or digital), and the driver’s name must be printed on the card.

At the Enterprise counter in Hawaii, a temporary authorisation hold will be placed on your credit card. This is not a charge, but it reduces your available credit until the hold is released after you return the vehicle. Typical holds for standard vehicles in the United States range from approximately US$300 to US$400, though the exact amount depends on the vehicle class and location.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, not a third party

Even if you prepaid your booking in full, you must still present a physical credit card at the Enterprise counter in Hawaii for the hold. It is a good idea to bring a backup credit card in case your primary card is declined. If you are travelling internationally, notify your bank in advance to prevent fraud blocks on in-person authorisations in Hawaii.

Enterprise hires picked up at airports in Hawaii carry several local taxes and surcharges on top of the base hire rate. These are standard fees applied to airport car hires across Hawaii and are separate from any tolls (Hawaii has no toll roads).

Common charges you may see on an Enterprise hire agreement in Hawaii include:

• Concession recovery fee (charged by the airport to the hire company and passed to the renter)
• Customer facility charge (CFC), which funds the hire car facility at the airport
• Hawaii general excise tax
• State hire surcharges, which on Maui can range from approximately US$7 to US$11 per day
• Tourism-related surcharges

Off-airport Enterprise branches in Hawaii, such as branches in Waikiki or Honolulu neighbourhoods, typically avoid concession recovery fees, which can make them less expensive than airport pickups. However, you will need to arrange transport from the airport to those branches.

Check your booking confirmation carefully to see which taxes and fees are listed as included in your prepaid rate versus due at the Enterprise counter in Hawaii at collection.

Enterprise hires in Hawaii follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Enterprise hire in Hawaii:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt as proof, especially for after-hours returns

If you return the Enterprise vehicle in Hawaii with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Enterprise counter locations in Hawaii may offer a prepaid fuel option. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so compare the prepaid rate against local gas station prices before opting in. Users have noted that Costco petrol near Kahului Airport on Maui can be competitively priced.

Travel assistance is included with most bookings made through Hola Car Rentals, including Enterprise hires in Hawaii. However, this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover.

For eligible renters, the travel assistance is provided by Terrawind Global Protection and typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Enterprise hire in Hawaii, such as a breakdown in a remote area of the Big Island or Kauai, contact the assistance line 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free). You can also reach Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected].

This cover does not include damage to the Enterprise hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Hawaii hire.

Yes, you can add an additional driver to your Enterprise hire in Hawaii, either as part of your rate or by paying a fee at the counter.

For Enterprise, National, and Alamo, the additional driver fee in the United States is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

Requirements for adding an additional driver at the Enterprise counter in Hawaii:

• The additional driver must be present at collection with a valid physical driver’s licence
• They must meet the minimum age requirements (25 or older in most cases; a young-driver surcharge may apply for drivers aged 21 to 24)
• If their licence uses a non-Latin alphabet, they must also present an International Driving Permit (IDP)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement in Hawaii are covered by protections such as CDW/LDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

The minimum age to hire a car from Enterprise in Hawaii without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter fee at the counter.

For Enterprise, National, and Alamo in the United States, the young-driver surcharge is US$15 per day plus applicable taxes. This fee is paid directly at the Enterprise counter in Hawaii and is not included in your prepaid rate.

Additional restrictions for under-25 renters in Hawaii include:

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, convertible, luxury, premium, and minivan categories
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes
• Drivers under 21 cannot hire from Enterprise in Hawaii

Note that the Avis and Budget underage fee waiver for Latin American and Caribbean travellers does not apply to Enterprise hires in Hawaii. That exception is specific to Avis and Budget only.

If you are unsure whether your age or chosen vehicle class qualifies, contact Hola Car Rentals customer service via WhatsApp at +1 786 999 8312 before booking your Enterprise hire in Hawaii.

Returning an Enterprise hire car to a different island in Hawaii is generally not permitted or carries significant restrictions. Because each Hawaiian island is a separate landmass with no connecting roads, a one-way hire between islands would require transporting the vehicle by ferry or cargo ship, which hire companies typically do not allow.

If you need to visit multiple islands during your trip, the standard approach is to hire a separate Enterprise vehicle on each island rather than attempting a cross-island one-way hire.

One-way hires within the same island, such as picking up at Hilo International Airport (ITO) and returning at Kona International Airport (KOA) on the Big Island, may be available but could carry a drop-off fee. This fee is route-specific and varies by Enterprise location, vehicle class, and season.

When booking a one-way hire in Hawaii, the drop-off fee will be shown on the details page of your selected rate under the "To pay at destination" section. If no fee appears, the route does not carry a one-way charge. Always verify the fee on your booking confirmation before collection at the Enterprise counter in Hawaii.

When picking up an Enterprise hire car in Hawaii, you will have the option to add or confirm insurance coverages at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

The main coverage types available for Enterprise hires in Hawaii are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving. Some U.S. states require a minimum level of liability, but not all do. Hawaii renters are strongly encouraged to add supplemental liability cover.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the Enterprise vehicle itself. These are separate protections and are often needed together.

Common exclusions from CDW/LDW on Enterprise hires in Hawaii include tyres, undercarriage, roof damage, and incidents involving prohibited use such as off-road driving or driving under the influence.

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your prepaid rate before accepting additional products at the Enterprise counter in Hawaii.