Car Rental
at Portsmouth Airport

Hola Car Rentals is the only premium partner of the top car rental brands operating at Portsmouth Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Portsmouth Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Portsmouth Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Portsmouth Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The rental car counter at Portsmouth Airport is located on the first floor of the terminal building, directly across from baggage claim. No shuttle or people mover is required, you walk straight from baggage claim to the Enterprise Rent-A-Car desk in the arrivals area.

Enterprise is the only rental car company operating on-site at Portsmouth Airport. The dedicated pickup and drop-off area for rental vehicles is located just outside the terminal building. Because Portsmouth Airport is a compact facility, the walk from your gate to the rental counter typically takes no more than 5 to 10 minutes once you have collected your bags.

The Enterprise counter at Portsmouth Airport operates on a very limited and irregular schedule. Before booking, confirm that the counter will be open when your flight arrives, as hours vary significantly by day.

• Monday: 11:00 AM to 11:30 AM
• Tuesday: Closed
• Wednesday: 12:30 PM to 6:00 PM
• Thursday: 9:00 AM to 7:00 PM
• Friday: 11:00 AM to 11:30 AM
• Saturday: 11:30 AM to 6:00 PM
• Sunday: Closed

If you arrive outside these windows at Portsmouth Airport, pickup service is unavailable. After-hours vehicle returns are permitted: park the car, lock the doors, and deposit the keys and contract in the drop box. Note that you remain responsible for the vehicle's condition until the counter reopens the next business day.

To collect your rental car at Portsmouth Airport, you must present the following physical documents at the Enterprise counter:

• A valid driver's license with a photograph, original and unexpired
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from outside the United States

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also present an International Driving Permit (IDP). The IDP is a translation only and must be carried alongside your original license. Digital documents are not accepted at Portsmouth Airport or any other rental counter, all documents must be physical originals.

Yes, several toll roads operate near Portsmouth Airport that you are likely to use during your rental.

• Blue Star Turnpike (I-95): runs from Seabrook to Portsmouth. Tolls for a standard two-axle car are up to US$2.00 cash or as low as US$1.40 with E-ZPass.
• Spaulding Turnpike (NH Route 16): connects Portsmouth to Rochester and Middleton, passing directly by Portsmouth Airport. This is one of the main routes to and from the airport.
• F.E. Everett Turnpike (I-93/293): runs from Nashua to Concord, with tolls up to US$1.00 cash or US$0.70 with E-ZPass.

All New Hampshire toll roads use the E-ZPass electronic system, though cash lanes are still available at most plazas. Your rental vehicle at Portsmouth Airport will include a toll transponder. You can enroll in the rental company's toll program at the counter (Enterprise TollPass costs US$4.95 per day plus actual tolls, with a maximum of US$34.65 per rental) or pay cash at toll booths to avoid program fees. For exact toll amounts by route, use the official calculator at ezpassnh.com.

New Hampshire imposes a 9% rental car surcharge on all vehicle rentals in the state, including those picked up at Portsmouth Airport. This surcharge is separate from sales tax because New Hampshire has no general sales tax, so the 9% fee is the primary state-level charge added to your rental rate.

This surcharge applies whether you rent at Portsmouth Airport or at an off-airport location in the Portsmouth area. It is passed on by the rental provider and will appear on your final rental agreement. Unlike many other US states where airport rentals carry both a state surcharge and local sales tax, at Portsmouth Airport you typically see the 9% surcharge without an additional state sales tax layer on top.

Additional airport-related facility fees may also apply alongside the 9% surcharge. Review your booking confirmation carefully to understand which charges are prepaid and which are due at the Portsmouth Airport counter.

Yes, a major credit card in the main driver's name is required to rent a car at Portsmouth Airport. The card must be a physical card with the driver's name printed on it, and it must have sufficient available credit to cover the security deposit hold placed at pickup.

Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the security deposit at Portsmouth Airport. Even if you have prepaid your booking in full, you must still present a physical major credit card at the Enterprise counter for the hold.

Typical security deposit holds in the United States range from US$300 to US$400 for standard vehicles, though the exact amount is set by the rental company at the counter. The hold is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the funds become available again, which can take up to 15 business days.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental at Portsmouth Airport.

Given that the Spaulding Turnpike runs directly past Portsmouth Airport and the Blue Star Turnpike (I-95) is a common route for travelers in the area, toll costs can add up quickly. The cashback benefit helps offset those expenses.

To claim your reimbursement after returning the vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during your Portsmouth Airport rental

The refund is issued to the original payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

An International Driving Permit (IDP) is mandatory at Portsmouth Airport if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must present both your original license and the IDP together at the Enterprise counter.

If your license is in a Latin-alphabet language other than English, an IDP is recommended but not strictly required in most cases. However, the rental company's counter staff make the final determination, so carrying an IDP is always the safer choice when renting at Portsmouth Airport with a non-English license.

Important points to remember:

• The IDP is a translation document only, it is not a standalone license and will not be accepted without your original license
• You must obtain your IDP in your home country before traveling; it cannot be issued to you in the United States
• All documents presented at Portsmouth Airport must be physical originals, digital copies are not accepted

If your flight arrives outside the Enterprise operating hours at Portsmouth Airport, you will not be able to pick up your rental car until the counter reopens. The counter is closed on Tuesdays and Sundays, and has very narrow windows on Monday and Friday (11:00 AM to 11:30 AM only).

Before booking, verify that your arrival time falls within the counter's schedule. If there is any risk of arriving during a closed period at Portsmouth Airport, consider these options:

• Arrange alternative transportation for the night and return to the counter when it reopens
• Look into off-airport Enterprise locations in the Portsmouth area, such as the branch on Mirona Road, which may have different hours
• Contact the rental company in advance to confirm whether any arrangements can be made for your specific arrival time

After-hours vehicle returns are available at Portsmouth Airport: park the car in the designated rental area, lock the doors, and deposit your keys and contract in the drop box. You remain responsible for the vehicle's condition until the counter reopens and processes the return.

Yes, drivers aged 21 to 24 are subject to a young driver surcharge when renting at Portsmouth Airport. Enterprise charges US$25 per day for renters in this age group, and certain vehicle classes are restricted to drivers aged 25 and older.

The minimum rental age at Portsmouth Airport through Enterprise is 21. Drivers under 21 cannot rent a vehicle at this location.

If you are between 21 and 24, keep the following in mind when booking at Portsmouth Airport:

• The daily surcharge is paid at the counter and is not included in your prepaid rate
• Restricted vehicle classes for under-25 renters typically include full-size sedans, SUVs, minivans, luxury, and premium categories
• Economy, compact, and intermediate vehicles are generally available to younger renters
• A major credit card in the main driver's name is still required for the security deposit

Several gas stations are located along the Spaulding Turnpike (Route 16) and Route 33, the main roads leading to Portsmouth Airport. These stations are just a few minutes from the rental car return entrance, so you can refuel without going out of your way before dropping off the vehicle.

Your rental at Portsmouth Airport follows a Full-to-Full fuel policy: you receive the car with a full tank and must return it full to avoid charges. If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus an administrative service fee.

To avoid fuel charges at Portsmouth Airport:

• Refuel within the last 10 to 15 km before reaching the return area
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the dashboard showing a full gauge before returning the keys
• For after-hours returns, leave the receipt in the drop envelope and keep a copy for your records

Yes, you can add an additional driver to your rental at Portsmouth Airport, but the additional driver must be physically present at the Enterprise counter at the time of pickup to show their valid driver's license and sign the rental agreement.

Whether the additional driver fee is included or charged at the counter depends on your specific booking rate. If your confirmation does not show the additional driver as included, Enterprise charges US$15 per day for each extra driver added at Portsmouth Airport.

Key requirements for adding a driver at Portsmouth Airport:

• The additional driver must meet the same minimum age requirements as the main driver
• They must present a valid driver's license and, if applicable, an International Driving Permit
• Drivers aged 21 to 24 may be subject to the young driver surcharge in addition to the extra driver fee
• Only drivers listed on the rental agreement are covered by the vehicle's protections, anyone not named on the contract should not drive the car

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving near Portsmouth Airport or anywhere in New Hampshire.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit does not cover damage to the rental vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/SLI). It also does not apply to pre-existing medical conditions.

Important: this travel assistance benefit is not available to residents of the United States or Canada. If you are a US or Canadian resident renting at Portsmouth Airport, this coverage does not apply to your booking.

To reach assistance 24 hours a day, call +1 888 980 9992 or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.