Avis Car Rental
in Michigan

Hola Car Rentals is the only premium partner of the top car rental brands operating in Michigan, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When picking up your Avis rental at Detroit Metropolitan Airport (DTW) in Michigan, proceed to baggage claim after landing and follow the Ground Transportation signs to the shuttle bus stop. Avis operates shuttle buses that run to the rental lot at 295 Lucas Dr, serving the Evans, McNamara, and International terminals. The shuttle ride takes approximately 7 to 11 minutes. If no shuttle is visible at the stop, wait briefly as they cycle regularly.

The Avis counter at DTW is open 24 hours a day, 7 days a week, making it convenient for early morning or late night arrivals.

At other Michigan Avis locations such as Gerald R. Ford International Airport (GRR) in Grand Rapids and MBS International Airport in Freeland, the process is similar: follow baggage claim signs to the counter and collect your vehicle from the adjacent lot. Counter hours at those locations are more limited, so confirm your pickup time against the branch schedule before arriving.

To collect your Avis rental in Michigan, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Michigan or anywhere else in the United States.

Michigan has a limited number of toll facilities compared to many other U.S. states, but Avis renters should be aware of the following:

• Mackinac Bridge (I-75): connects St. Ignace to Mackinaw City over 5 miles. The toll for a standard 2-axle car is US$4, and cash is accepted.
• Detroit-Windsor Tunnel (I-75): connects Detroit, Michigan to Windsor, Ontario, Canada. This tunnel is cashless and charges US$6.50, reduced to US$5.75 with the Nexpress app or similar discount program.
• Grosse Ile Toll Bridge: links Riverview to Grosse Ile Township. Cash is accepted at approximately US$3, with higher rates for credit card payment. An Edge Pass discount is available for frequent users.

Michigan has no statewide electronic toll system such as E-ZPass or SunPass. Where cash is not accepted, cameras capture license plates and mailed invoices are sent to the rental company, which then bills the renter along with an administrative fee. There are no congestion charges or emissions zones in Michigan.

Yes, Avis offers an optional toll program called Avis e-Toll for rentals in Michigan. At the start of your rental, you can choose to enroll in this program at the counter.

There are two common structures:

• Pay-per-use: you pay the actual toll amount plus a daily administrative fee, typically between US$3.95 and US$10.99 per day, with weekly caps that vary by location.
• Unlimited daily pass: a flat daily rate, typically between US$10.99 and US$25.99, regardless of how many tolls you use that day.

Avis vehicles in Michigan are generally pre-equipped with a toll device. If you do not enroll in the program but drive through a cashless toll such as the Detroit-Windsor Tunnel, the toll amount will be billed to your credit card after the rental ends, along with an administrative processing fee that can reach US$15 per toll in some cases.

If you prefer to pay tolls manually at facilities that accept cash, such as the Mackinac Bridge, you can opt out of the toll program at pickup. Inform the Avis agent at the Michigan counter and ask them to note your preference on the agreement.

Yes, all bookings made through Hola Car Rentals, including Avis rentals in Michigan, include Tolls Cashback. You can get up to 5% of your total booking value back for tolls paid during your rental period.

This benefit is useful in Michigan given the tolls at the Mackinac Bridge, the Detroit-Windsor Tunnel, and the Grosse Ile Toll Bridge. To claim your cashback:

• Email [email protected] within 30 days of returning your Avis vehicle in Michigan
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed Avis rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that this benefit reimburses toll charges only, not administrative fees or traffic fines.

Michigan has a specific state law that makes it one of only two U.S. states where Avis and other rental companies are required to rent to drivers aged 18 and older. The other state is New York. Michigan's public-accommodations law prohibits age discrimination, which has been interpreted to require rentals to drivers 18 and above.

However, a young-renter surcharge applies to drivers under 25. This is a daily fee added at the Avis counter in Michigan and can be significant over a multi-day rental. Additionally, most vehicle classes are restricted to drivers aged 25 and over. Categories typically available to under-25 renters include Economy, Compact, and Intermediate vehicles.

Drivers aged 21 to 24 from Latin America or the Caribbean may qualify for a waiver of the underage fee on eligible Avis rates booked through Hola Car Rentals, provided the waiver is explicitly shown on the booking confirmation and the vehicle belongs to an eligible category. This exception does not apply to renters from Europe, Asia, Africa, or other regions.

A valid driver's license and a major credit card in the main driver's name are required regardless of age.

After-hours return procedures vary by Avis location in Michigan, so it is important to check the specific instructions for your airport before your rental ends.

• Detroit Metropolitan Airport (DTW): Return the vehicle to the Avis lot at 295 Lucas Dr. There is no key drop box at DTW. Park and lock the car, then bring the keys to the main Avis counter inside the terminal. The DTW Avis counter is open 24 hours a day, so after-hours returns are handled directly with staff.
• Gerald R. Ford International Airport (GRR) in Grand Rapids: A key drop is available in the lobby or garage between midnight and 5:30 AM when the counter is closed.
• MBS International Airport in Freeland: A parking lot drop box is available, but note that the counter is closed between approximately midnight and 4 AM. Drop the keys in the box and retain your rental agreement and any fuel receipts.

For all Michigan Avis locations, take photos of the vehicle condition and fuel gauge before leaving the lot. Keep your rental agreement until you receive the final receipt confirming the rental is closed.

You must present a physical, major credit card in the main driver's name, with the driver's name printed on the card, at the Avis counter in Michigan. The card is used to place a temporary authorization hold, not a charge, for the security deposit.

Typical hold amounts for Avis rentals in the United States, including Michigan, are approximately US$300 to US$400 for standard vehicle classes. Premium or specialty vehicles may carry higher holds.

Important points to keep in mind:

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for this purpose
• The card must have sufficient available credit to cover the hold in addition to any other charges
• Even if you prepaid your Avis booking in Michigan online, you must still present a physical credit card at pickup

The hold is released after you return the vehicle, but your bank controls when the credit becomes available again, which can take up to 15 business days. Notify your bank of your travel plans to avoid fraud blocks on the authorization.

Yes, most bookings made through Hola Car Rentals, including Avis rentals in Michigan, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly relevant if you are driving long distances in Michigan, such as crossing the Upper Peninsula or traveling to remote areas near the Mackinac Bridge, where access to services may be limited.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. It also does not cover damage to the Avis rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

The insurance and protection options included in your Avis rental in Michigan depend on the rate plan selected at the time of booking. It is important to review your confirmation carefully before arriving at the counter.

The two main protections to look for are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Some U.S. states require a minimum level of liability, but not all do. In Michigan, it is strongly recommended to confirm whether liability coverage is included in your Avis rate or whether you need to add it at the counter.

CDW/LDW and LIS/ALI/SLI are separate protections. Having one does not replace the other. Always verify both on your rental agreement at the Avis counter in Michigan before signing.

Avis rentals in Michigan follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Michigan Avis rental:

• Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the rental
• Refuel within approximately 10 miles of the return location, whether that is DTW, GRR, MBS, or another Michigan airport
• Keep the fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before dropping off the vehicle

If you return the Avis vehicle in Michigan with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. For after-hours returns, leave the fuel receipt in the key envelope and keep a photo of the full gauge for your records.

Yes, you can add an additional driver to your Avis rental in Michigan, either at no cost if your rate includes it or for a daily fee if it does not.

When the additional driver fee applies at Avis in Michigan, the charge is US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period.

Requirements for adding a driver at the Avis counter in Michigan:

• The additional driver must be present at pickup with a valid driver's license
• They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
• For Avis in Michigan, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to the young-renter surcharge or may not be accepted as additional drivers depending on location rules.

Only drivers listed on the Avis rental agreement in Michigan are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections. Check your booking confirmation to see whether an additional driver is already included in your rate.

Yes, one-way rentals with Avis in Michigan are possible, but a drop-off fee may apply depending on the route and vehicle class.

How one-way fees work for Avis rentals in Michigan:

• Returning to a different Michigan city or airport: a drop-off fee typically applies and varies by distance and vehicle class
• Returning to a different U.S. state: a drop-off fee usually applies and can be higher for long-distance or cross-country routes
• Returning to the same airport or city: generally no drop-off fee

The drop-off fee for your specific Avis Michigan route is shown during the booking process on the details page of the rate selected, listed under the section labeled as the amount due at destination. It cannot be prepaid and is paid at the Avis counter in Michigan at pickup.

Cross-border one-way rentals, for example picking up in Michigan and returning in Canada, may be restricted or subject to special authorization. Always confirm cross-border permissions with Avis before booking, as driving into Canada without authorization can void your coverage.

If the Avis counter in Michigan charges a drop-off fee that was not shown on your confirmation, keep all paperwork and contact support after the rental ends.