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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting an SUV in Canada

Discover the perfect SUV rental in Canada with ease and confidence. Compare prices from trusted rental brands in one convenient search, ensuring you get the best value for your journey. Experience the beauty of Canada's diverse landscapes, knowing that your rental comes with transparent all-inclusive pricing, covering taxes, fees, and protections. Enjoy peace of mind with our free cancellation policy, allowing changes up to 48 hours before pickup. Rated highly by thousands of travelers worldwide, our service ensures a smooth rental experience. Start your Canadian adventure today with an SUV that meets your needs.

Frequently Asked Questions

What does my SUV rental in Canada through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting an SUV:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique SUV rental experience with complete protection and peace of mind during your trip in Canada.

Will I face unexpected charges when I rent an SUV in Canada through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up an SUV rental in Canada?

Yes, you can pick up an SUV rental in Canada with a valid foreign driver's license, but you must bring the right documents to the counter.

  • Original, unexpired driver's license in the main driver's name (physical copy only, no digital)
  • International Driving Permit (IDP), required only if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP must be carried alongside your original license, not as a replacement
  • Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • Passport (for visitors arriving from outside Canada)
  • Return airline or cruise ticket, required by most partner brands to qualify for the quoted rate
  • Your booking confirmation or printed voucher

All documents must be physical. Digital copies are not accepted at the counter. For SUV categories, some partner brands in Canada may also request a second piece of identification, so carrying your passport is strongly recommended.

How does the security deposit work for an SUV rental in Canada?

Yes, a security deposit hold is required for every SUV rental in Canada, and it must be placed on a major credit card in the main driver's name at the time of pickup.

For SUV rentals in Canada, the typical hold ranges from CAD 300 to CAD 500, though some locations may authorize up to CAD 750 depending on the partner brand, vehicle class, and airport. Premium or full-size SUVs may carry higher holds than compact SUV categories.

  • The hold is a temporary authorization, not a charge. It reduces your available credit until the rental closes
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
  • After you return the SUV, the partner releases the hold. Your bank controls when it reappears on your statement, which can take up to 15 business days
  • Bring a backup credit card in case your primary card is declined
  • Notify your bank before traveling to Canada to prevent fraud blocks on the in-person authorization

The exact hold amount is set by the rental partner desk and local rules in Canada, not by the booking platform. Confirm the amount with the agent before signing.

Are there toll roads I should know about when renting an SUV in Canada?

Yes, toll roads exist in Canada, and they are fully cashless, so understanding how they work before driving your SUV rental is important.

The main toll concern for SUV renters in Canada is Highway 407 ETR, a privately operated 108 km electronic toll highway crossing the Greater Toronto Area in Ontario. There are no cash booths. Cameras photograph your license plate and bill the rental company, which then passes the charges to you.

Other tolled roads and bridges exist in Quebec, Nova Scotia, and Prince Edward Island. Ontario's major free highways, including the 401 and the QEW, run parallel to the 407 ETR and are a practical alternative for SUV renters who want to avoid toll charges entirely.

Rental partner toll program options for your SUV in Canada typically include:

  • Flat-rate unlimited daily pass: approximately CAD 10 to CAD 15 per day, capped around CAD 150 to CAD 200 per month
  • Pay-per-use: actual toll plus an administration fee of approximately CAD 3.95 to CAD 4.95 per day used, with a maximum of around CAD 30 per rental
  • Hybrid billing: a percentage markup on actual toll charges

If you drive the 407 ETR without enrolling in a program, the camera fee alone can be CAD 10.20 plus daily charges, often exceeding the toll itself. To avoid all toll costs, set your GPS to avoid tolls before driving your SUV in Canada.

Can I get cashback on tolls paid during my SUV rental in Canada?

Yes, Hola Car Rentals includes Tolls Cashback on all bookings, which means you can recover a portion of the toll costs you pay during your SUV rental in Canada.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your SUV booking total is US$600, the maximum cashback is US$30. If you paid CAD 18 in tolls on the 407 ETR in Ontario, you receive CAD 18 back. If you paid CAD 60, you receive the capped amount.

To claim your cashback after returning your SUV in Canada:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or invoice showing the charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your SUV rental rate. You still pay tolls normally and claim reimbursement afterward.

How does the fuel policy work for an SUV rental in Canada?

Yes, the standard fuel policy for an SUV rental in Canada is Full-to-Full, meaning you receive the SUV with a full tank and must return it full to avoid extra charges.

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer
  • Use the correct fuel type for your SUV. Most SUV models available in Canada run on gasoline, though some larger models use diesel. Using the wrong fuel is not covered and may generate significant charges
  • Before returning your SUV in Canada, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back
  • Keep your final fuel receipt showing the date, time, and station address

If you return the SUV below the recorded starting level, the rental partner may charge a fuel shortfall at their own refueling rate, which is typically higher than pump price, plus a refueling service fee. Fuel stations are widely available across Canada, including near major airport return areas. Asking the counter agent for the nearest station to the return location at pickup is a practical step for any SUV rental in Canada.

Is there a young driver surcharge for renting an SUV in Canada under 25?

Yes, all major rental partner brands in Canada charge a daily surcharge for drivers under 25 years old, and some restrict which SUV categories younger drivers can access.

Typical surcharge amounts for SUV rentals in Canada:

  • Budget: CAD 27 per day for renters aged 21 to 24. Drivers in this age group are also restricted from renting full-size SUVs, premium SUVs, and specialty vehicles
  • Avis: a daily surcharge applies for renters aged 21 to 24. The exact amount varies by location
  • Hertz and Dollar: age differential fees apply for drivers aged 20 to 24. Specific amounts vary by location in Canada

The minimum rental age at most locations in Canada is 21. Saskatchewan is an exception where the minimum age is 18 with no underage surcharge.

Young driver surcharges are paid at the counter and are not included in the prepaid rate. If you are under 25 and planning to rent an SUV in Canada, confirm the surcharge amount and any vehicle class restrictions with the partner brand before pickup, as full-size and premium SUV categories may not be available to you.

How do I add an additional driver to my SUV rental in Canada?

Yes, you can add an additional driver to your SUV rental in Canada, either at the time of booking or at the pickup counter, but the additional driver must be physically present at the counter with their documents.

Requirements for adding a driver to an SUV rental in Canada:

  • The additional driver must present a valid, original driver's license
  • If their license uses a non-Latin alphabet, an IDP is also required
  • They must meet the minimum age requirement for Canada (generally 21, or 18 in Saskatchewan)
  • For Avis, Budget, and Payless, the additional driver must be at least 25 years old
  • Both the main driver and the additional driver must sign the rental agreement

Additional driver fees for SUV rentals in Canada when not included in your rate:

  • Avis, Budget, and Payless: CAD 13 per rental day, maximum CAD 65
  • Hertz, Thrifty, and Dollar: CAD 13.50 per rental day, maximum CAD 189
  • Alamo, National, and Enterprise: CAD 15 per day

Check your booking confirmation before pickup. If your rate includes an additional driver, the confirmation will state it explicitly. Only drivers listed on the rental agreement are covered by the SUV rental protections in Canada. Anyone not named on the contract who drives the vehicle may void coverage.

What insurance is included with an SUV rental in Canada?

Yes, SUV rentals in Canada include statutory third-party liability coverage by law, and your booking may also include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate selected.

Provincial law in Canada requires every rental vehicle to carry third-party liability insurance. This statutory liability follows the SUV and is included by default when you rent in Canada. You can also purchase higher supplemental liability limits at the counter.

CDW and LDW reduce your financial responsibility if the SUV is damaged or stolen during the rental. Key points:

  • A deductible or excess may still apply unless your confirmation explicitly states zero deductible
  • CDW and LDW do not cover third-party injuries or property damage to others. That is handled by liability coverage
  • Common exclusions include tires, undercarriage, roof, and damage from prohibited use such as off-road driving
  • Only drivers named on the rental agreement are covered

Check your Hola Car Rentals booking confirmation to see exactly which protections are included in your SUV rental rate for Canada and whether a deductible applies. If you want to reduce or eliminate the deductible, ask about Super CDW options at the counter. Pairing CDW with supplemental liability gives the most complete protection for an SUV rental in Canada.

Does my SUV rental in Canada include travel assistance if something goes wrong?

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, but this benefit does not apply to Canadian or US residents. It is designed for visitors traveling to Canada from other countries.

If you are visiting Canada from outside North America and renting an SUV, the travel assistance coverage typically includes:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of an accident during your SUV rental in Canada
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage does not include damage to the rental SUV itself (that is CDW or LDW) or third-party liability to others (that is LIS or SLI). It also does not cover pre-existing medical conditions or situations where prior authorization was required but not obtained.

If you need assistance during your SUV rental in Canada, contact Terrawind 24 hours a day:

Have your Hola Car Rentals confirmation number ready when you call. Review your booking confirmation for the exact coverage limits and conditions that apply to your SUV rental in Canada.

Where do I pick up my SUV rental at Toronto Pearson Airport in Canada?

Yes, SUV rentals at Toronto Pearson International Airport (YYZ) in Canada are available directly at the terminal rental counters, with no shuttle required for most major brands.

Rental counters are located in both Terminal 1 and Terminal 3 at YYZ. Partner brands operating at the airport include Avis, Budget, Dollar, Thrifty, Enterprise, Hertz, and National and Alamo. After landing, follow the car rental signs within your terminal to reach the counter area.

Counter hours vary by brand at this Canada location:

  • Budget: 6:00 AM to 1:00 AM daily, with after-hours key drop and parking lot return options
  • Hertz: typically 6:00 AM to 11:59 PM, with after-hours options from 12:00 AM to 1:00 AM
  • Enterprise and Avis: generally 6:30 AM to 11:59 PM or 7:00 AM to 10:30 PM, with after-hours key drop procedures

SUV return areas are at designated airport lots. Hertz returns are at 3035 Orlando Drive and Budget returns are at 5990 Airport Road. Follow the car rental return signs from the highway as you approach the airport. Refuel your SUV before returning, as fuel stations are available along Airport Road near the return locations.

After-hours SUV pickups outside counter hours at YYZ can also be arranged through peer-to-peer platforms, which allow terminal parking lot pickups.

Can I do a one-way SUV rental in Canada and return it to a different city?

Yes, one-way SUV rentals in Canada are available through major partner brands, allowing you to pick up in one city and return in another, but a drop-off fee typically applies.

One-way drop-off fees for SUV rentals in Canada are route-specific and vary by partner brand, the cities involved, the season, and the SUV category. Full-size and premium SUVs generally carry higher repositioning fees than compact SUV classes.

  • Same-city airport to downtown: often no drop-off fee
  • Between different cities in the same province: a drop-off fee usually applies
  • Cross-province routes across Canada: a drop-off fee almost always applies and may be significant
  • Cross-border SUV rentals into the United States: permitted by some partner brands but policies vary. Confirm with the partner before booking

The drop-off fee for your SUV rental in Canada is shown during the booking process under the section labeled as charges due at the destination. It is not included in the prepaid rate and cannot be prepaid. Review your booking confirmation to verify the fee before pickup.

If you change your return location after booking your SUV rental in Canada, the drop-off fee may be recalculated and the overall rate may reprice. Confirm any mid-rental route changes directly with the partner brand at a branch location.

Is an AWD or 4x4 SUV available to rent in Canada for winter driving?

Yes, AWD and 4x4 SUV models are available to rent in Canada through major partner brands, making them a practical choice for driving in winter conditions across provinces.

Partner brands including Enterprise, Hertz, Budget, and Avis stock a range of SUV drivetrains in Canada, from front-wheel-drive compact SUVs to full AWD and 4x4 models. Common SUV models available in Canada include the Ford Escape, Nissan Rogue, Ford Explorer, Nissan Pathfinder, and Jeep Wrangler, among others. Availability of specific drivetrains depends on the location and season.

Important points about renting an AWD or 4x4 SUV in Canada:

  • The booking system shows vehicle categories rather than guaranteed specific models. A similar SUV may be substituted if the exact model is unavailable
  • Rental agreements in Canada typically restrict off-paved road use regardless of the SUV's drivetrain capability. AWD and 4x4 SUVs are suited for approved terrains such as mountain highways and rural paved roads, not unmarked off-road trails
  • Winter tires may be required or strongly recommended in certain provinces during winter months. Confirm with the partner brand at pickup whether the SUV is equipped with winter tires
  • Fuel consumption for AWD SUVs in Canada is typically higher than FWD equivalents, ranging from approximately 8 to 10 liters per 100 km on highways

When searching for an SUV rental in Canada, filter by vehicle class and confirm drivetrain details with the counter agent at pickup.

What airport fees and taxes are added to an SUV rental in Canada?

Yes, SUV rentals in Canada include additional fees and taxes beyond the base rate, and these vary by province and airport location.

Common fees added to an SUV rental at Canadian airports include:

  • Airport concession fee: typically 10% to 20% of the base rate, charged by the airport authority to rental companies operating on airport property
  • Customer facility charge: approximately CAD 5 to CAD 10 per day at major airports
  • Provincial sales taxes: Canada applies GST nationally at 5%, with HST in provinces like Ontario (13%) and British Columbia (12%), or combined GST and PST in others. The total tax rate on your SUV rental in Canada depends on the province of pickup
  • Tourism surcharges: up to CAD 5 to CAD 10 per day in some tourist-heavy areas

These fees are standard across all vehicle classes in Canada, including SUV rentals. There are no SUV-specific surcharges beyond what applies to other vehicle categories.

Off-airport SUV rental locations in Canada, such as city depot branches, typically cost 20% to 30% less than airport locations because they avoid the airport concession fee. If your itinerary allows flexibility on pickup location, an off-airport SUV rental in Canada can reduce the total cost significantly.

Your booking confirmation shows which taxes and fees are included in the prepaid rate and which are due at the counter in Canada. Review this before pickup to avoid surprises.

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