SUV Rental
in Newfoundland and Labrador

Hola Car Rentals is a premium partner of the leading car rental companies in Newfoundland and Labrador, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting an SUV:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique SUV rental experience with complete protection and peace of mind during your trip in Newfoundland and Labrador.

No. With Hola Car Rentals, all costs and charges for your SUV booking in Newfoundland and Labrador are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Newfoundland and Labrador charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads anywhere in Newfoundland and Labrador, so you will pay nothing in tolls when driving your SUV throughout the province.

Major routes including the Trans-Canada Highway (Route 1), which runs 905 km from Port aux Basques to St. John's, and the Outer Ring Road in St. John's are completely free to use. There are no electronic toll systems, no cashless toll lanes, no congestion charges, and no emissions zones anywhere in Newfoundland and Labrador.

Toll transponder programs offered by rental partners such as Avis E-Toll or Budget e-Toll are designed for regions that have tolls. You do not need to enroll in any such program for your SUV rental in Newfoundland and Labrador, and declining these programs at the counter carries no consequences here.

If your trip takes you outside the province into areas of Canada that do have tolls, the Tolls Cashback benefit included with your booking can help offset those costs.

An SUV is strongly recommended for driving in Newfoundland and Labrador because of the province's road conditions and terrain.

• Winter driving: Newfoundland and Labrador experiences heavy snow and icy roads for a significant portion of the year. An SUV with AWD or 4WD provides far better traction and stability than a standard sedan in these conditions.
• Road surface variety: While the Trans-Canada Highway (Route 1) is paved, many coastal and rural roads feature potholes, water-filled dips, and unpaved or gravel stretches. The higher ground clearance of an SUV handles these surfaces more comfortably.
• Luggage and passenger space: An SUV offers more cargo room, which is practical for longer drives across the province.

Popular SUV categories available in Newfoundland and Labrador include intermediate models such as the GMC Terrain or similar vehicles. Rental partners including Avis, Hertz, Alamo, Enterprise, and Budget offer SUV options at major airports across the province.

Note that rental agreements generally prohibit use on unauthorized off-road terrain, so stick to permitted routes to keep your coverage valid.

Several airports across Newfoundland and Labrador have on-site SUV rental counters, though availability and brand selection vary by location.

• St. John's International Airport (YYT): The largest selection of SUV rentals in Newfoundland and Labrador, with counters from Alamo, Budget, Enterprise, Hertz, Thrifty, Avis, Dollar, and National located in the terminal.
• Deer Lake Regional Airport (YDF): A strong secondary option with SUV availability from major partner brands.
• Wabush Airport (YWK): On-site counters are available, with SUV options in the baggage claim area.
• Goose Bay Airport (YYR) and smaller airports such as St. Anthony (YAY) and Stephenville (YJT): More limited SUV availability; confirm inventory before booking.

For the widest SUV selection in Newfoundland and Labrador, booking at YYT or YDF is recommended, especially during peak season from May through September when demand is highest. After-hours key drop options are available at major locations for returns outside counter hours.

To find your specific rental counter, check your booking confirmation for the operating brand and follow the car rental signage in the arrivals area of your airport.

Yes, your SUV rental in Newfoundland and Labrador includes Tolls Cashback on all bookings, and it applies to tolls paid anywhere during your rental period, including if you drive to other Canadian provinces that do have toll roads.

Since Newfoundland and Labrador itself has no toll roads, you will not incur any toll costs driving your SUV within the province. However, if your trip takes you to regions of Canada where tolls apply, you can claim back up to 5% of your total booking value for tolls paid.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your SUV.
• Include your Hola Car Rentals reservation confirmation, a copy of the rental agreement signed at pickup, and a receipt or statement showing the toll charges paid.
• Use the subject line: Tolls Cashback, followed by your reservation number.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your SUV rental in Newfoundland and Labrador, you must present the following physical documents at the counter:

• A valid, original driver's license (not a photocopy or digital version). A full, unrestricted license is required. Learner's permits are not accepted.
• A major credit card with your name printed on the physical card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required by your rental partner.
• Round-trip flight or cruise tickets if you are visiting from outside Canada.

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.

All documents must be physical originals. Digital documents displayed on a phone or tablet are not accepted at SUV rental counters in Newfoundland and Labrador.

Yes, a physical major credit card in the main driver's name is required to pick up your SUV rental in Newfoundland and Labrador.

The rental partner will place a temporary security hold on your card at pickup. For Canada, this hold is typically between CAUS$ 300 and CAUS$ 500, though some locations may require up to CAUS$ 750 for certain vehicle classes. The hold reduces your available credit until it is released after you return the SUV.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card.
• Your name must be printed on the physical card and must match the rental agreement.
• Virtual or single-use card numbers are not accepted at the counter.
• Even if you prepaid your SUV rental online, you must still present a physical credit card at pickup for the deposit hold.

It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel plans to prevent fraud blocks on in-person authorizations in Newfoundland and Labrador.

The hold is released after you return the SUV, but your bank may take up to 15 business days to reflect the release on your statement.

An International Driving Permit (IDP) is not automatically required for an SUV rental in Newfoundland and Labrador, but it is strongly recommended in certain situations.

Visitors from most countries can drive in Newfoundland and Labrador using a valid foreign driver's license. However, an IDP is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP together at all times.

Even if your license is in English or uses a Latin alphabet, carrying an IDP alongside your original license is a good precaution, as individual rental partners at SUV counters in Newfoundland and Labrador may request one.

• The IDP is a translation document only. It is not a standalone license and will not be accepted without your original license.
• You must obtain your IDP in your home country before traveling. It cannot be issued to you after you arrive in Canada.
• All documents presented at the SUV rental counter must be physical originals. Digital copies are not accepted.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be especially valuable when driving an SUV through the remote and rural areas of Newfoundland and Labrador.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is particularly relevant for SUV renters exploring more isolated parts of Newfoundland and Labrador, where access to services may be limited and a medical or legal situation could be more difficult to navigate alone.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Canadian and US residents do not qualify for this coverage. Check your booking confirmation for the exact terms and coverage limits that apply to your SUV rental in Newfoundland and Labrador.

The standard fuel policy for an SUV rental in Newfoundland and Labrador is Full-to-Full, meaning you receive the SUV with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
• During your rental, use the correct fuel type for your SUV. Wrong-fuel incidents are not covered and may result in charges.
• Before returning your SUV, refuel within approximately 15 km of the return location so the gauge does not drop below full on the drive back.
• Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the SUV with less than a full tank in Newfoundland and Labrador, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at airports such as St. John's (YYT) or Wabush (YWK), leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your SUV rental in Newfoundland and Labrador depends on the rate plan you selected at booking. Check your booking confirmation to confirm whether CDW or LDW is listed.

If included, CDW or LDW reduces your financial liability for damage to the SUV caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

• Third-party liability, meaning injury or property damage you cause to others. In Canada, provincial law requires every rental vehicle to carry a minimum level of third-party liability, which is included by default when you rent in Newfoundland and Labrador.
• Damage resulting from prohibited use, such as driving on unauthorized off-road terrain, which is particularly relevant given the gravel and unpaved sections found on some routes in Newfoundland and Labrador.
• Tires, wheels, undercarriage, or roof damage unless specifically included.
• Incidents involving an unlisted driver.

All additional drivers must be added to the rental agreement at the SUV counter in Newfoundland and Labrador for coverage to apply to them.

Yes, you can add an additional driver to your SUV rental in Newfoundland and Labrador at the pickup counter, and some rate plans include one additional driver at no extra cost.

Check your booking confirmation for the line that reads "Additional driver free of charge." If it is not listed as included, a daily fee applies depending on the rental partner:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

To add an additional driver to your SUV rental in Newfoundland and Labrador:

• The additional driver must be present at the counter at pickup with their valid driver's license and any required ID.
• They must meet the minimum age requirements for the rental location.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the rental agreement are covered by protections such as CDW and LDW. Anyone who drives the SUV in Newfoundland and Labrador without being named on the contract may void coverage.

Yes, a young driver surcharge typically applies if the main driver or an additional driver is under 25 years old when renting an SUV in Newfoundland and Labrador.

The minimum age to rent an SUV in Newfoundland and Labrador is generally 18, but drivers under 25 are subject to a young driver surcharge paid at the counter. The exact daily amount varies by rental partner and location, so confirm the fee with the counter agent when you pick up your SUV.

A few additional points to be aware of:

• For Avis, Budget, and Payless rentals in Newfoundland and Labrador, additional drivers must be at least 25 years old. Drivers under 25 may be denied as an additional driver or face a surcharge.
• The young driver surcharge is separate from the base SUV rental rate and is paid locally at the counter, not prepaid online.
• All drivers, regardless of age, must present a valid, full driver's license at the SUV counter in Newfoundland and Labrador. Learner's permits and temporary licenses are generally not accepted.

If you are under 25 and planning to rent an SUV in Newfoundland and Labrador, factor the surcharge into your total Budget before booking.

Yes, after-hours SUV returns are available at major airports in Newfoundland and Labrador, including St. John's International Airport (YYT) and Wabush Airport (YWK), through key drop facilities.

To complete an after-hours return of your SUV in Newfoundland and Labrador:

• Park the SUV in the designated rental return lot near the terminal, following signs for arrivals or baggage claim at your airport.
• Note the fuel level and mileage before leaving the vehicle.
• Place the keys in the after-hours key drop box at the rental counter or designated drop point.
• Leave your fuel receipt in the key drop envelope and keep a photo of the full fuel gauge on your phone as documentation.
• Keep a copy of your rental agreement and take photos of the SUV's condition at return.

Partner brands offering after-hours key drop at SUV rental locations in Newfoundland and Labrador include Budget, Thrifty, Hertz, Alamo, Avis, Enterprise, Dollar, and National.

Note that when you use an after-hours drop, you remain responsible for the SUV until the rental company formally checks it in during business hours. Review your rental agreement for the specific terms that apply to your SUV return in Newfoundland and Labrador.