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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting an SUV in Newfoundland and Labrador

SUVs are the practical choice for Newfoundland and Labrador, where paved highways give way to gravel access roads and moose crossings are common enough to warrant genuine caution at dawn and dusk. The three main rental hubs are St. John's International Airport (YYT), Deer Lake Regional Airport (YDF), and Gander International Airport (YQX); at all three, counters sit in the arrivals area near baggage claim with vehicles within walking distance — no shuttle required. Inventory is deepest at YYT, while Deer Lake draws visitors heading to Gros Morne National Park and can see limited SUV availability during peak summer months, so booking several weeks ahead is advisable from June through September. Unlike most Canadian provinces, Newfoundland and Labrador has no toll roads or bridges, which removes one variable from your budget entirely. Fuel is sold by the litre and typically runs C$1.91–C$2.06 per litre on the island; returning a tank short will trigger a fuel service charge from the rental company at a significantly higher per-litre rate. If you are traveling between November and April, confirm whether your SUV carries studded tires — they are legally permitted during this window and standard on many winter rentals. Budget for a deposit hold of roughly C$300–C$500 on a credit card in the primary driver's name; a license in a non-Latin script requires an International Driving Permit alongside the original.

Frequently Asked Questions

What does my SUV rental in Newfoundland and Labrador through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Newfoundland and Labrador, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting an SUV:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique SUV rental experience with complete protection and peace of mind during your trip in Newfoundland and Labrador.

Will I face unexpected charges when I rent an SUV in Newfoundland and Labrador through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Newfoundland and Labrador are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Newfoundland and Labrador charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads I need to worry about when driving an SUV in Newfoundland and Labrador?

No, there are no toll roads anywhere in Newfoundland and Labrador, so you will pay nothing in tolls when driving your SUV throughout the province.

Major routes including the Trans-Canada Highway (Route 1), which runs 905 km from Port aux Basques to St. John's, and the Outer Ring Road in St. John's are completely free to use. There are no electronic toll systems, no cashless toll lanes, no congestion charges, and no emissions zones anywhere in Newfoundland and Labrador.

Toll transponder programs offered by rental partners such as Avis E-Toll or Budget e-Toll are designed for regions that have tolls. You do not need to enroll in any such program for your SUV rental in Newfoundland and Labrador, and declining these programs at the counter carries no consequences here.

If your trip takes you outside the province into areas of Canada that do have tolls, the Tolls Cashback benefit included with your booking can help offset those costs.

Why should I rent an SUV instead of a sedan in Newfoundland and Labrador?

An SUV is strongly recommended for driving in Newfoundland and Labrador because of the province's road conditions and terrain.

  • Winter driving: Newfoundland and Labrador experiences heavy snow and icy roads for a significant portion of the year. An SUV with AWD or 4WD provides far better traction and stability than a standard sedan in these conditions.
  • Road surface variety: While the Trans-Canada Highway (Route 1) is paved, many coastal and rural roads feature potholes, water-filled dips, and unpaved or gravel stretches. The higher ground clearance of an SUV handles these surfaces more comfortably.
  • Luggage and passenger space: An SUV offers more cargo room, which is practical for longer drives across the province.

Popular SUV categories available in Newfoundland and Labrador include intermediate models such as the GMC Terrain or similar vehicles. Rental partners including Avis, Hertz, Alamo, Enterprise, and Budget offer SUV options at major airports across the province.

Note that rental agreements generally prohibit use on unauthorized off-road terrain, so stick to permitted routes to keep your coverage valid.

Which airports in Newfoundland and Labrador have SUV rental counters?

Several airports across Newfoundland and Labrador have on-site SUV rental counters, though availability and brand selection vary by location.

  • St. John's International Airport (YYT): The largest selection of SUV rentals in Newfoundland and Labrador, with counters from Alamo, Budget, Enterprise, Hertz, Thrifty, Avis, Dollar, and National located in the terminal.
  • Deer Lake Regional Airport (YDF): A strong secondary option with SUV availability from major partner brands.
  • Wabush Airport (YWK): On-site counters are available, with SUV options in the baggage claim area.
  • Goose Bay Airport (YYR) and smaller airports such as St. Anthony (YAY) and Stephenville (YJT): More limited SUV availability; confirm inventory before booking.

For the widest SUV selection in Newfoundland and Labrador, booking at YYT or YDF is recommended, especially during peak season from May through September when demand is highest. After-hours key drop options are available at major locations for returns outside counter hours.

To find your specific rental counter, check your booking confirmation for the operating brand and follow the car rental signage in the arrivals area of your airport.

Does my SUV rental in Newfoundland and Labrador include Tolls Cashback if I drive to other provinces?

Yes, your SUV rental in Newfoundland and Labrador includes Tolls Cashback on all bookings, and it applies to tolls paid anywhere during your rental period, including if you drive to other Canadian provinces that do have toll roads.

Since Newfoundland and Labrador itself has no toll roads, you will not incur any toll costs driving your SUV within the province. However, if your trip takes you to regions of Canada where tolls apply, you can claim back up to 5% of your total booking value for tolls paid.

To claim your Tolls Cashback:

  • Email [email protected] within 30 days of returning your SUV.
  • Include your Hola Car Rentals reservation confirmation, a copy of the rental agreement signed at pickup, and a receipt or statement showing the toll charges paid.
  • Use the subject line: Tolls Cashback, followed by your reservation number.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up my SUV rental in Newfoundland and Labrador?

To pick up your SUV rental in Newfoundland and Labrador, you must present the following physical documents at the counter:

  • A valid, original driver's license (not a photocopy or digital version). A full, unrestricted license is required. Learner's permits are not accepted.
  • A major credit card with your name printed on the physical card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher if required by your rental partner.
  • Round-trip flight or cruise tickets if you are visiting from outside Canada.

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.

All documents must be physical originals. Digital documents displayed on a phone or tablet are not accepted at SUV rental counters in Newfoundland and Labrador.

Is a credit card required to pick up my SUV rental in Newfoundland and Labrador?

Yes, a physical major credit card in the main driver's name is required to pick up your SUV rental in Newfoundland and Labrador.

The rental partner will place a temporary security hold on your card at pickup. For Canada, this hold is typically between CAUS$ 300 and CAUS$ 500, though some locations may require up to CAUS$ 750 for certain vehicle classes. The hold reduces your available credit until it is released after you return the SUV.

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card.
  • Your name must be printed on the physical card and must match the rental agreement.
  • Virtual or single-use card numbers are not accepted at the counter.
  • Even if you prepaid your SUV rental online, you must still present a physical credit card at pickup for the deposit hold.

It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel plans to prevent fraud blocks on in-person authorizations in Newfoundland and Labrador.

The hold is released after you return the SUV, but your bank may take up to 15 business days to reflect the release on your statement.

Do I need an International Driving Permit for an SUV rental in Newfoundland and Labrador?

An International Driving Permit (IDP) is not automatically required for an SUV rental in Newfoundland and Labrador, but it is strongly recommended in certain situations.

Visitors from most countries can drive in Newfoundland and Labrador using a valid foreign driver's license. However, an IDP is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP together at all times.

Even if your license is in English or uses a Latin alphabet, carrying an IDP alongside your original license is a good precaution, as individual rental partners at SUV counters in Newfoundland and Labrador may request one.

  • The IDP is a translation document only. It is not a standalone license and will not be accepted without your original license.
  • You must obtain your IDP in your home country before traveling. It cannot be issued to you after you arrive in Canada.
  • All documents presented at the SUV rental counter must be physical originals. Digital copies are not accepted.
What travel assistance is included with my SUV rental in Newfoundland and Labrador?

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be especially valuable when driving an SUV through the remote and rural areas of Newfoundland and Labrador.

Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

This coverage is particularly relevant for SUV renters exploring more isolated parts of Newfoundland and Labrador, where access to services may be limited and a medical or legal situation could be more difficult to navigate alone.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Canadian and US residents do not qualify for this coverage. Check your booking confirmation for the exact terms and coverage limits that apply to your SUV rental in Newfoundland and Labrador.

What is the fuel policy for an SUV rental in Newfoundland and Labrador?

The standard fuel policy for an SUV rental in Newfoundland and Labrador is Full-to-Full, meaning you receive the SUV with a full tank and must return it full to avoid additional charges.

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
  • During your rental, use the correct fuel type for your SUV. Wrong-fuel incidents are not covered and may result in charges.
  • Before returning your SUV, refuel within approximately 15 km of the return location so the gauge does not drop below full on the drive back.
  • Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the SUV with less than a full tank in Newfoundland and Labrador, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at airports such as St. John's (YYT) or Wabush (YWK), leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

Is CDW insurance included in my SUV rental in Newfoundland and Labrador?

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your SUV rental in Newfoundland and Labrador depends on the rate plan you selected at booking. Check your booking confirmation to confirm whether CDW or LDW is listed.

If included, CDW or LDW reduces your financial liability for damage to the SUV caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

  • Third-party liability, meaning injury or property damage you cause to others. In Canada, provincial law requires every rental vehicle to carry a minimum level of third-party liability, which is included by default when you rent in Newfoundland and Labrador.
  • Damage resulting from prohibited use, such as driving on unauthorized off-road terrain, which is particularly relevant given the gravel and unpaved sections found on some routes in Newfoundland and Labrador.
  • Tires, wheels, undercarriage, or roof damage unless specifically included.
  • Incidents involving an unlisted driver.

All additional drivers must be added to the rental agreement at the SUV counter in Newfoundland and Labrador for coverage to apply to them.

Can I add an additional driver to my SUV rental in Newfoundland and Labrador?

Yes, you can add an additional driver to your SUV rental in Newfoundland and Labrador at the pickup counter, and some rate plans include one additional driver at no extra cost.

Check your booking confirmation for the line that reads "Additional driver free of charge." If it is not listed as included, a daily fee applies depending on the rental partner:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes.
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes.
  • Alamo, National, and Enterprise: US$15 per day plus taxes.

To add an additional driver to your SUV rental in Newfoundland and Labrador:

  • The additional driver must be present at the counter at pickup with their valid driver's license and any required ID.
  • They must meet the minimum age requirements for the rental location.
  • Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the rental agreement are covered by protections such as CDW and LDW. Anyone who drives the SUV in Newfoundland and Labrador without being named on the contract may void coverage.

Is there a young driver surcharge for renting an SUV in Newfoundland and Labrador?

Yes, a young driver surcharge typically applies if the main driver or an additional driver is under 25 years old when renting an SUV in Newfoundland and Labrador.

The minimum age to rent an SUV in Newfoundland and Labrador is generally 18, but drivers under 25 are subject to a young driver surcharge paid at the counter. The exact daily amount varies by rental partner and location, so confirm the fee with the counter agent when you pick up your SUV.

A few additional points to be aware of:

  • For Avis, Budget, and Payless rentals in Newfoundland and Labrador, additional drivers must be at least 25 years old. Drivers under 25 may be denied as an additional driver or face a surcharge.
  • The young driver surcharge is separate from the base SUV rental rate and is paid locally at the counter, not prepaid online.
  • All drivers, regardless of age, must present a valid, full driver's license at the SUV counter in Newfoundland and Labrador. Learner's permits and temporary licenses are generally not accepted.

If you are under 25 and planning to rent an SUV in Newfoundland and Labrador, factor the surcharge into your total Budget before booking.

Can I return my SUV rental after hours at airports in Newfoundland and Labrador?

Yes, after-hours SUV returns are available at major airports in Newfoundland and Labrador, including St. John's International Airport (YYT) and Wabush Airport (YWK), through key drop facilities.

To complete an after-hours return of your SUV in Newfoundland and Labrador:

  • Park the SUV in the designated rental return lot near the terminal, following signs for arrivals or baggage claim at your airport.
  • Note the fuel level and mileage before leaving the vehicle.
  • Place the keys in the after-hours key drop box at the rental counter or designated drop point.
  • Leave your fuel receipt in the key drop envelope and keep a photo of the full fuel gauge on your phone as documentation.
  • Keep a copy of your rental agreement and take photos of the SUV's condition at return.

Partner brands offering after-hours key drop at SUV rental locations in Newfoundland and Labrador include Budget, Thrifty, Hertz, Alamo, Avis, Enterprise, Dollar, and National.

Note that when you use an after-hours drop, you remain responsible for the SUV until the rental company formally checks it in during business hours. Review your rental agreement for the specific terms that apply to your SUV return in Newfoundland and Labrador.

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