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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 6 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 yesterday
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my SUV rental in Canada through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting an SUV:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique SUV rental experience with complete protection and peace of mind during your trip in Canada.

Will I face unexpected charges when I rent an SUV in Canada through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up an SUV rental in Canada?

Yes, you can pick up an SUV rental in Canada with a valid foreign driver's license, but you must bring the right documents to the counter.

  • Original, unexpired driver's license in the main driver's name (physical copy only, no digital)
  • International Driving Permit (IDP), required only if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP must be carried alongside your original license, not as a replacement
  • Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • Passport (for visitors arriving from outside Canada)
  • Return airline or cruise ticket, required by most partner brands to qualify for the quoted rate
  • Your booking confirmation or printed voucher

All documents must be physical. Digital copies are not accepted at the counter. For SUV categories, some partner brands in Canada may also request a second piece of identification, so carrying your passport is strongly recommended.

How does the security deposit work for an SUV rental in Canada?

Yes, a security deposit hold is required for every SUV rental in Canada, and it must be placed on a major credit card in the main driver's name at the time of pickup.

For SUV rentals in Canada, the typical hold ranges from CAD 300 to CAD 500, though some locations may authorize up to CAD 750 depending on the partner brand, vehicle class, and airport. Premium or full-size SUVs may carry higher holds than compact SUV categories.

  • The hold is a temporary authorization, not a charge. It reduces your available credit until the rental closes
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
  • After you return the SUV, the partner releases the hold. Your bank controls when it reappears on your statement, which can take up to 15 business days
  • Bring a backup credit card in case your primary card is declined
  • Notify your bank before traveling to Canada to prevent fraud blocks on the in-person authorization

The exact hold amount is set by the rental partner desk and local rules in Canada, not by the booking platform. Confirm the amount with the agent before signing.

Are there toll roads I should know about when renting an SUV in Canada?

Yes, toll roads exist in Canada, and they are fully cashless, so understanding how they work before driving your SUV rental is important.

The main toll concern for SUV renters in Canada is Highway 407 ETR, a privately operated 108 km electronic toll highway crossing the Greater Toronto Area in Ontario. There are no cash booths. Cameras photograph your license plate and bill the rental company, which then passes the charges to you.

Other tolled roads and bridges exist in Quebec, Nova Scotia, and Prince Edward Island. Ontario's major free highways, including the 401 and the QEW, run parallel to the 407 ETR and are a practical alternative for SUV renters who want to avoid toll charges entirely.

Rental partner toll program options for your SUV in Canada typically include:

  • Flat-rate unlimited daily pass: approximately CAD 10 to CAD 15 per day, capped around CAD 150 to CAD 200 per month
  • Pay-per-use: actual toll plus an administration fee of approximately CAD 3.95 to CAD 4.95 per day used, with a maximum of around CAD 30 per rental
  • Hybrid billing: a percentage markup on actual toll charges

If you drive the 407 ETR without enrolling in a program, the camera fee alone can be CAD 10.20 plus daily charges, often exceeding the toll itself. To avoid all toll costs, set your GPS to avoid tolls before driving your SUV in Canada.

Can I get cashback on tolls paid during my SUV rental in Canada?

Yes, Hola Car Rentals includes Tolls Cashback on all bookings, which means you can recover a portion of the toll costs you pay during your SUV rental in Canada.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your SUV booking total is US$600, the maximum cashback is US$30. If you paid CAD 18 in tolls on the 407 ETR in Ontario, you receive CAD 18 back. If you paid CAD 60, you receive the capped amount.

To claim your cashback after returning your SUV in Canada:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or invoice showing the charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your SUV rental rate. You still pay tolls normally and claim reimbursement afterward.

How does the fuel policy work for an SUV rental in Canada?

Yes, the standard fuel policy for an SUV rental in Canada is Full-to-Full, meaning you receive the SUV with a full tank and must return it full to avoid extra charges.

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer
  • Use the correct fuel type for your SUV. Most SUV models available in Canada run on gasoline, though some larger models use diesel. Using the wrong fuel is not covered and may generate significant charges
  • Before returning your SUV in Canada, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back
  • Keep your final fuel receipt showing the date, time, and station address

If you return the SUV below the recorded starting level, the rental partner may charge a fuel shortfall at their own refueling rate, which is typically higher than pump price, plus a refueling service fee. Fuel stations are widely available across Canada, including near major airport return areas. Asking the counter agent for the nearest station to the return location at pickup is a practical step for any SUV rental in Canada.

Is there a young driver surcharge for renting an SUV in Canada under 25?

Yes, all major rental partner brands in Canada charge a daily surcharge for drivers under 25 years old, and some restrict which SUV categories younger drivers can access.

Typical surcharge amounts for SUV rentals in Canada:

  • Budget: CAD 27 per day for renters aged 21 to 24. Drivers in this age group are also restricted from renting full-size SUVs, premium SUVs, and specialty vehicles
  • Avis: a daily surcharge applies for renters aged 21 to 24. The exact amount varies by location
  • Hertz and Dollar: age differential fees apply for drivers aged 20 to 24. Specific amounts vary by location in Canada

The minimum rental age at most locations in Canada is 21. Saskatchewan is an exception where the minimum age is 18 with no underage surcharge.

Young driver surcharges are paid at the counter and are not included in the prepaid rate. If you are under 25 and planning to rent an SUV in Canada, confirm the surcharge amount and any vehicle class restrictions with the partner brand before pickup, as full-size and premium SUV categories may not be available to you.

How do I add an additional driver to my SUV rental in Canada?

Yes, you can add an additional driver to your SUV rental in Canada, either at the time of booking or at the pickup counter, but the additional driver must be physically present at the counter with their documents.

Requirements for adding a driver to an SUV rental in Canada:

  • The additional driver must present a valid, original driver's license
  • If their license uses a non-Latin alphabet, an IDP is also required
  • They must meet the minimum age requirement for Canada (generally 21, or 18 in Saskatchewan)
  • For Avis, Budget, and Payless, the additional driver must be at least 25 years old
  • Both the main driver and the additional driver must sign the rental agreement

Additional driver fees for SUV rentals in Canada when not included in your rate:

  • Avis, Budget, and Payless: CAD 13 per rental day, maximum CAD 65
  • Hertz, Thrifty, and Dollar: CAD 13.50 per rental day, maximum CAD 189
  • Alamo, National, and Enterprise: CAD 15 per day

Check your booking confirmation before pickup. If your rate includes an additional driver, the confirmation will state it explicitly. Only drivers listed on the rental agreement are covered by the SUV rental protections in Canada. Anyone not named on the contract who drives the vehicle may void coverage.

What insurance is included with an SUV rental in Canada?

Yes, SUV rentals in Canada include statutory third-party liability coverage by law, and your booking may also include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate selected.

Provincial law in Canada requires every rental vehicle to carry third-party liability insurance. This statutory liability follows the SUV and is included by default when you rent in Canada. You can also purchase higher supplemental liability limits at the counter.

CDW and LDW reduce your financial responsibility if the SUV is damaged or stolen during the rental. Key points:

  • A deductible or excess may still apply unless your confirmation explicitly states zero deductible
  • CDW and LDW do not cover third-party injuries or property damage to others. That is handled by liability coverage
  • Common exclusions include tires, undercarriage, roof, and damage from prohibited use such as off-road driving
  • Only drivers named on the rental agreement are covered

Check your Hola Car Rentals booking confirmation to see exactly which protections are included in your SUV rental rate for Canada and whether a deductible applies. If you want to reduce or eliminate the deductible, ask about Super CDW options at the counter. Pairing CDW with supplemental liability gives the most complete protection for an SUV rental in Canada.

Does my SUV rental in Canada include travel assistance if something goes wrong?

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, but this benefit does not apply to Canadian or US residents. It is designed for visitors traveling to Canada from other countries.

If you are visiting Canada from outside North America and renting an SUV, the travel assistance coverage typically includes:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of an accident during your SUV rental in Canada
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage does not include damage to the rental SUV itself (that is CDW or LDW) or third-party liability to others (that is LIS or SLI). It also does not cover pre-existing medical conditions or situations where prior authorization was required but not obtained.

If you need assistance during your SUV rental in Canada, contact Terrawind 24 hours a day:

Have your Hola Car Rentals confirmation number ready when you call. Review your booking confirmation for the exact coverage limits and conditions that apply to your SUV rental in Canada.

Where do I pick up my SUV rental at Toronto Pearson Airport in Canada?

Yes, SUV rentals at Toronto Pearson International Airport (YYZ) in Canada are available directly at the terminal rental counters, with no shuttle required for most major brands.

Rental counters are located in both Terminal 1 and Terminal 3 at YYZ. Partner brands operating at the airport include Avis, Budget, Dollar, Thrifty, Enterprise, Hertz, and National and Alamo. After landing, follow the car rental signs within your terminal to reach the counter area.

Counter hours vary by brand at this Canada location:

  • Budget: 6:00 AM to 1:00 AM daily, with after-hours key drop and parking lot return options
  • Hertz: typically 6:00 AM to 11:59 PM, with after-hours options from 12:00 AM to 1:00 AM
  • Enterprise and Avis: generally 6:30 AM to 11:59 PM or 7:00 AM to 10:30 PM, with after-hours key drop procedures

SUV return areas are at designated airport lots. Hertz returns are at 3035 Orlando Drive and Budget returns are at 5990 Airport Road. Follow the car rental return signs from the highway as you approach the airport. Refuel your SUV before returning, as fuel stations are available along Airport Road near the return locations.

After-hours SUV pickups outside counter hours at YYZ can also be arranged through peer-to-peer platforms, which allow terminal parking lot pickups.

Can I do a one-way SUV rental in Canada and return it to a different city?

Yes, one-way SUV rentals in Canada are available through major partner brands, allowing you to pick up in one city and return in another, but a drop-off fee typically applies.

One-way drop-off fees for SUV rentals in Canada are route-specific and vary by partner brand, the cities involved, the season, and the SUV category. Full-size and premium SUVs generally carry higher repositioning fees than compact SUV classes.

  • Same-city airport to downtown: often no drop-off fee
  • Between different cities in the same province: a drop-off fee usually applies
  • Cross-province routes across Canada: a drop-off fee almost always applies and may be significant
  • Cross-border SUV rentals into the United States: permitted by some partner brands but policies vary. Confirm with the partner before booking

The drop-off fee for your SUV rental in Canada is shown during the booking process under the section labeled as charges due at the destination. It is not included in the prepaid rate and cannot be prepaid. Review your booking confirmation to verify the fee before pickup.

If you change your return location after booking your SUV rental in Canada, the drop-off fee may be recalculated and the overall rate may reprice. Confirm any mid-rental route changes directly with the partner brand at a branch location.

Is an AWD or 4x4 SUV available to rent in Canada for winter driving?

Yes, AWD and 4x4 SUV models are available to rent in Canada through major partner brands, making them a practical choice for driving in winter conditions across provinces.

Partner brands including Enterprise, Hertz, Budget, and Avis stock a range of SUV drivetrains in Canada, from front-wheel-drive compact SUVs to full AWD and 4x4 models. Common SUV models available in Canada include the Ford Escape, Nissan Rogue, Ford Explorer, Nissan Pathfinder, and Jeep Wrangler, among others. Availability of specific drivetrains depends on the location and season.

Important points about renting an AWD or 4x4 SUV in Canada:

  • The booking system shows vehicle categories rather than guaranteed specific models. A similar SUV may be substituted if the exact model is unavailable
  • Rental agreements in Canada typically restrict off-paved road use regardless of the SUV's drivetrain capability. AWD and 4x4 SUVs are suited for approved terrains such as mountain highways and rural paved roads, not unmarked off-road trails
  • Winter tires may be required or strongly recommended in certain provinces during winter months. Confirm with the partner brand at pickup whether the SUV is equipped with winter tires
  • Fuel consumption for AWD SUVs in Canada is typically higher than FWD equivalents, ranging from approximately 8 to 10 liters per 100 km on highways

When searching for an SUV rental in Canada, filter by vehicle class and confirm drivetrain details with the counter agent at pickup.

What airport fees and taxes are added to an SUV rental in Canada?

Yes, SUV rentals in Canada include additional fees and taxes beyond the base rate, and these vary by province and airport location.

Common fees added to an SUV rental at Canadian airports include:

  • Airport concession fee: typically 10% to 20% of the base rate, charged by the airport authority to rental companies operating on airport property
  • Customer facility charge: approximately CAD 5 to CAD 10 per day at major airports
  • Provincial sales taxes: Canada applies GST nationally at 5%, with HST in provinces like Ontario (13%) and British Columbia (12%), or combined GST and PST in others. The total tax rate on your SUV rental in Canada depends on the province of pickup
  • Tourism surcharges: up to CAD 5 to CAD 10 per day in some tourist-heavy areas

These fees are standard across all vehicle classes in Canada, including SUV rentals. There are no SUV-specific surcharges beyond what applies to other vehicle categories.

Off-airport SUV rental locations in Canada, such as city depot branches, typically cost 20% to 30% less than airport locations because they avoid the airport concession fee. If your itinerary allows flexibility on pickup location, an off-airport SUV rental in Canada can reduce the total cost significantly.

Your booking confirmation shows which taxes and fees are included in the prepaid rate and which are due at the counter in Canada. Review this before pickup to avoid surprises.

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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo