Find the best car hire in Port of Miami.

Hola Car Rentals is a premium partner of the major hire brands serving the Port of Miami area, giving you access to our All Inclusive+ rate. This rate bundles benefits that are hard to match elsewhere:

• Liability cover starting at US$300,000 in the event of an accident (applies only to certain rates and itineraries)
• Tolls cashback: recover up to 5% of the reservation's total value for tolls incurred during your hire period
• Premium travel medical assistance providing up to US$150,000 in cover for up to 5 passengers in a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola will work to remove or reimburse the charge after verification

All of this comes at no extra cost, so your pre- or post-cruise hire near the Port of Miami is fully protected.

Yes. Many travellers hire a car for the days before or after a cruise from the Port of Miami. Because hire counters are not located inside the cruise terminals themselves, most visitors collect their vehicle at nearby downtown Miami locations or at Miami International Airport, then drive the short distance to PortMiami.

• Allow time to clear the terminal and collect luggage before heading to the pickup point.
• Consider a short transfer from the terminal if you are not collecting at the port directly.
• Confirm the exact pickup address on your Hola confirmation before you travel.

Booking in advance means your car is reserved and priced before you sail.

To collect your hire car in the Miami area, you must present all documents in physical form. Digital copies are not accepted at the counter.

• A valid, original driving licence in the main driver's name. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For other non-English scripts, an IDP is strongly recommended.
• A physical major credit card with the driver's name printed on it, for the security deposit hold. Debit and prepaid cards are not accepted.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Return flight or cruise tickets if you are visiting from abroad.

Every additional driver must also be present with their own valid licence and ID. Verify all names match before you travel.

Miami's expressways, including the Florida Turnpike and the I-95 Express lanes, are almost entirely cashless. Your hire vehicle will come equipped with an electronic toll device or plate-based billing.

• An unlimited toll package charged at a fixed daily rate that covers all tolls during your hire. Rates vary by company.
• Pay per use, where each toll is recorded by transponder or licence-plate photo and billed to your card, sometimes with processing fees that appear after you return the car.

You may also use your own visitor toll pass; if you do, tell the counter agent so they can deactivate the vehicle's default device and avoid duplicate charges. Actual toll costs depend on your route.

Yes, all Hola bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire. This is especially useful around the Port of Miami, where cashless expressways mean toll charges add up quickly.

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
• Attach your Hola reservation confirmation, the signed hire agreement, and a toll invoice showing the charges paid.

The refund is issued to the same payment method and typically processes within 7 to 10 business days after approval. Late submissions after 30 days are not accepted.

In the Miami area, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the counter, and some vehicle classes are restricted to drivers aged 25 and older.

Young-driver surcharge amounts vary by partner and are set at the pickup location. Drivers under 21 generally cannot hire under standard policies.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Hola rates may waive the underage fee. The waiver must appear explicitly on your confirmation and applies only to eligible vehicle categories.

Yes, a physical major credit card in the main driver's name is required. The hire company will place a temporary security hold on the card at pickup; the exact amount varies by brand, vehicle class, and season.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name printed on it. Debit, prepaid, and virtual card numbers are not accepted for the deposit.
• Even if you prepaid online, you must present a physical credit card at the counter for the hold.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit.
• Bring a backup credit card in case your primary card is declined.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.

The standard fuel policy is Full to Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, confirm the starting fuel level with the agent and photograph the dashboard gauge.
• Use the correct fuel type; wrong-fuel incidents are not covered by the fuel policy.
• Refuel close to your return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, the company may charge for the shortfall at their own refuelling rate, typically higher than the pump price, plus a service fee.

Yes, one-way hires are available, allowing you to collect in the Miami area and return the car to a different city or airport. Whether a drop-off fee applies depends on the route.

A shorter route within Florida may carry little or no drop-off fee, while longer or cross-state routes typically do. The drop-off fee is route-specific and varies by company, vehicle class, and season.

When booking a one-way hire, the drop-off fee appears on the rate details page under charges due at the destination, not on the search results page. If you change your return location after booking, the hire may be repriced.

Two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself, including theft and vandalism. An excess may still apply unless your confirmation states zero excess. CDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others. Hola strongly recommends adding Liability Insurance Supplementary cover of up to US$300,000.

These two covers work together: CDW protects the hire car, while LIS protects others. Neither covers your personal injuries or belongings. Always verify what is included on your confirmation before pickup.

A hire car turns a short port day into a real South Florida experience. From PortMiami you are minutes from Bayside Marketplace and downtown Miami, and a quick drive over the causeways puts you on South Beach and Ocean Drive.

Popular short outings include Little Havana for Cuban coffee on Calle Ocho, the murals of Wynwood, and the historic estate at Vizcaya. With more time, the Everglades and Key Biscayne are within easy reach.

If you have a fixed sailing time, plan your route to return the car and reach the terminal with margin to spare, since traffic can be unpredictable at peak hours.

Yes, most Hola bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or travel disruption while driving in the Miami area or on longer Florida trips.

Core benefits typically include travel and medical cover for up to 5 passengers, legal assistance in the event of a road accident, compensation for baggage lost by the airline, and flight cancellation insurance.

If you need assistance during your hire, contact Terrawind 24 hours a day at the number in your confirmation, via WhatsApp at +1 208 910 1001, or by email at [email protected]. Important: this benefit does not apply to residents of the United States or Canada, and it does not cover damage to the vehicle or liability to third parties.