Payless Car Hire
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Orlando International Airport (MCO) is located at 1 Jeff Fuqua Blvd, Orlando, FL 32827. After collecting your baggage on Level 2, proceed to Level 1 (Ground Transportation Level) and follow the "Rental Cars" signs to the Payless counter. Once paperwork is complete, you proceed to the adjacent parking garage to collect your vehicle.

For guests heading to Disney Orlando, this airport location is the main hub and offers the broadest vehicle selection. Counter hours run from 08:00 to 23:59 daily, which accommodates most flight arrival times.

No shuttle is required between the terminal and the Payless counter at MCO, as the counter is accessible on foot within the terminal complex.

Yes, Payless has a hire location near Disney Orlando at 2305 Hotel Plaza Blvd, Orlando, FL 32830, situated at the DoubleTree hotel at Disney World Resort. This on-site counter is convenient if you are already staying in the Disney Orlando area and do not want to travel to the airport.

Counter hours at this Disney-area Payless location are more limited than at MCO:

• Monday to Friday: 08:00 to 18:00
• Saturday: 08:00 to 16:00
• Sunday: 08:00 to 12:00

There is also a Payless location at 5905 S Kirkman Rd, Orlando, FL 32819, near the International Drive and Disney Orlando corridor, open Monday to Friday 08:00 to 18:00, Saturday 08:00 to 16:00, and Sunday 09:00 to 13:00.

Keep in mind that these off-airport Payless locations have shorter operating hours than the MCO airport counter, so plan your pickup and return times accordingly.

Yes, Payless offers one-way hires between its Orlando locations, so you can pick up at the MCO airport counter (1 Jeff Fuqua Blvd) and return the vehicle at the Disney Orlando area location (2305 Hotel Plaza Blvd) or vice versa. An additional drop-off fee typically applies for one-way hires.

When booking, the one-way or drop-off fee will be displayed on the rate details page under the "To pay at destination" section. This fee is not prepaid and is settled directly with Payless at the counter.

• Always confirm the drop-off fee shown on your booking confirmation matches what the Payless counter charges at pickup.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
• If a fee appears at the Payless counter that was not disclosed in your confirmation, keep all paperwork and contact support after the hire.

Florida's toll roads around Disney Orlando are almost entirely cashless, meaning there are no traditional cash booths on most expressways. Common toll roads you may encounter include SR-528, SR-417, and SR-408. Estimated toll costs in the Orlando area run approximately US$5 to US$15 per day depending on your route.

Your Payless hire vehicle will include an electronic toll device or a plate-based billing system. At the Payless counter, you have two options:

• Unlimited toll package: a fixed daily rate (approximately US$7.95 per day, capped at US$37.95 per month when tolls are incurred) that covers all tolls during your hire.
• Pay per use: if you decline the package, Payless will charge the actual toll amounts plus administrative fees to your credit card, sometimes days or weeks after you return the vehicle.

You may also opt out and purchase your own Florida visitor toll pass. If you do, inform the Payless counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Florida has no congestion charges or emissions zones, so tolls are the only road fee you need to plan for around Disney Orlando.

To collect your Payless hire at Disney Orlando or at Orlando International Airport, you must bring the following physical documents:

• A valid, original driver's licence (not a digital copy).
• A major credit card with the main driver's name printed on the card, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the Payless counter.

When picking up your Payless hire at Disney Orlando or at Orlando International Airport, a temporary authorisation (hold) will be placed on your credit card at the counter. This is not a charge but reduces your available credit until it is released after the hire ends.

For standard vehicles in the United States, typical holds range from approximately US$300 to US$400. The exact amount depends on the vehicle class, hire duration, and the specific Payless location. Premium or speciality vehicles may carry higher holds.

• Only a major credit card with the driver's name printed on the card is accepted for the deposit. Debit cards and prepaid cards are not accepted.
• Ensure your card is enabled for in-person transactions and has sufficient available credit to cover the hold plus any expected charges.
• Bring a backup credit card in case your primary card is declined.

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it clears, which can take up to 15 working days.

Payless hires at Disney Orlando follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt as proof in case of any dispute.

If you return the vehicle below the recorded starting level, Payless may charge a fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

When returning to the MCO airport Payless location, use the GPS address 1 Jeff Fuqua Blvd, Orlando, FL 32827 and follow the dedicated "Rental Car Return" signs to the parking garage. For the Disney Orlando area location at 2305 Hotel Plaza Blvd, return the vehicle on-site at the hotel counter.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Payless hire near Disney Orlando. You can get up to 5% of your total booking value back for tolls paid during your hire period on Florida roads such as SR-528, SR-417, and SR-408.

How the cashback is calculated:

• If your Hola Car Rentals booking total is US$500, the maximum cashback is US$25.
• If you paid US$18 in tolls, you receive US$18 back.
• If you paid US$40 in tolls, you receive US$25 (the 5% cap).

To claim your Tolls Cashback after returning your Payless vehicle:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the Payless hire agreement, and a toll invoice or statement showing charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions after 30 days are not accepted.

To hire from Payless at Disney Orlando without a young-driver surcharge, the main driver must be at least 25 years old. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge, and most vehicle classes are restricted to drivers 25 and older.

Restricted vehicle classes for under-25 drivers typically include full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles. Economy, compact, and intermediate categories are generally available to younger renters.

For additional drivers on a Payless hire near Disney Orlando, note that Payless requires additional drivers to be at least 25 years old at the time of pickup. Drivers under 25 may be denied as additional drivers or charged a surcharge depending on location rules.

• A valid driver's licence is required for all drivers.
• A major credit card in the main driver's name is required for the security deposit.
• If your licence uses a non-Latin alphabet, an International Driving Permit is also required.

Yes, you can add an additional driver to your Payless hire at Disney Orlando, but the additional driver must be present at the counter during pickup with a valid driver's licence and must sign the hire agreement.

When the additional driver is not included in your rate, Payless charges US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes. Check your booking confirmation to see whether an additional driver is already included in your rate.

• The additional driver must meet the same document requirements as the main driver.
• For Payless hires at Disney Orlando, additional drivers must generally be at least 25 years old.
• If the additional driver's licence uses a non-Latin alphabet, an International Driving Permit is also required.
• Only drivers listed on the hire agreement are covered by the vehicle's protections such as CDW/LDW.

If you need to add a driver after pickup, visit a Payless branch in person to update the agreement. Phone or chat requests alone are typically not sufficient.

When picking up your Payless hire at Disney Orlando, two key protections are worth reviewing before you sign the hire agreement.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Payless vehicle near Disney Orlando. Not all U.S. states require hire companies to include minimum liability coverage, so confirming this protection is in place is strongly recommended.

• CDW/LDW covers the hire car itself; LIS/ALI/SLI covers third parties. You typically need both.
• Only drivers named on the Payless hire agreement are covered by these protections.
• Prohibited use such as off-road driving or driving under the influence voids coverage.
• Report any incident to Payless immediately using the number on your hire agreement.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Payless hire at Disney Orlando. This benefit is designed for situations such as a medical emergency while driving Florida highways or an unexpected incident away from your hotel near the Disney Orlando area.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in case of an accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

Important: this cover applies only to travellers who are not residents of the United Kingdom or Canada. UK and Canadian residents do not qualify for this benefit.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your full name and Hola Car Rentals confirmation number ready when you contact them. Always check your booking confirmation for the exact cover terms that apply to your Payless hire.

The Payless counter at the Disney Orlando area location (2305 Hotel Plaza Blvd, Orlando, FL 32830) has the following operating hours:

• Monday to Friday: 08:00 to 18:00
• Saturday: 08:00 to 16:00
• Sunday: 08:00 to 12:00

These hours are significantly shorter than the Payless counter at Orlando International Airport (MCO), which is open 08:00 to 23:59 daily. If your plans near Disney Orlando require a late pickup or return, the MCO airport Payless location is the more flexible option.

No confirmed after-hours key drop or self-service return process is available for the Disney Orlando area Payless location based on current information. If you anticipate returning outside counter hours, contact Payless directly in advance to confirm your options.

The usual grace period for returns is approximately 30 minutes. Returning the vehicle late beyond that window may result in additional hourly or daily charges plus a late fee. Plan your return time carefully, especially on Sundays when the Disney Orlando Payless counter closes at 12:00.