VERIFIED REVIEWS
About hiring a car with National in Las Vegas
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Nevada include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Nevada, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nevada.
Will I face unexpected charges at the National counter in Las Vegas when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National Car Hire counter at Las Vegas Airport?
The National Car Hire counter in Las Vegas is not located inside the Harry Reid International Airport (LAS) terminal. All National hire brands, including National, operate from the off-site Airport Rent-A-Car Centre situated at 7135 Gilespie Street, Las Vegas, NV 89119.
To reach the National counter after landing, follow these steps:
- Collect your luggage, then follow signs to Ground Transportation: Terminal 1 (Level 1, outside doors 10 and 11) or Terminal 3 (Level Zero, doors 51 to 58)
- Board the free hire car shuttle, which operates 24 hours a day, 7 days a week
- The shuttle journey takes approximately 5 to 10 minutes; allow 15 to 30 minutes in total from the curb to the Rent-A-Car Centre
- At the centre, proceed to the National Car Hire counter, present your documents, and collect your vehicle from the designated bays
From the moment you land in Las Vegas, budget 60 to 120 minutes in total during peak periods to account for baggage collection, the shuttle, and counter processing at National.
Are there toll roads in Las Vegas that affect my National Car Hire?
No, there are no toll roads in Las Vegas or anywhere in Nevada. All public highways, interstates, state routes, and local roads in the state are toll-free, so your National Car Hire will not incur any toll charges during your visit to Las Vegas.
Common routes you may drive include:
- I-15 (towards the state line or downtown Las Vegas)
- US-95 and US-93
- The Las Vegas Beltway (CC 215)
- SR-160 towards the Valley of Fire area
All of these cost GBP 0.00 in tolls. Toll programmes offered by National hire brands, such as transponder packages, are unnecessary in Nevada and do not apply to your Las Vegas hire.
Note that state park entry fees (for example, approximately GBP 8 per vehicle at Valley of Fire) are not tolls and are paid separately at park booths. If you plan to drive from Las Vegas into neighbouring states such as California, toll roads may apply there. In that case, the Tolls Cashback benefit included with your booking can help offset those costs.
What documents do I need to pick up my National Car Hire in Las Vegas?
When collecting your National Car Hire in Las Vegas, you must present all documents in physical form. Digital copies are not accepted at the counter.
- Valid driving licence (original, unexpired, with photograph) in the main driver’s name
- International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic; an IDP is also recommended if your licence is not in English
- Passport or valid government-issued photo ID
- Physical major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)
All names across your licence, passport, credit card, and booking confirmation must match. The IDP is a translation document only and must be carried alongside your original licence, not in place of it. Debit and prepaid cards are not accepted for the security deposit at the National counter in Las Vegas.
Does Hola Car Rentals offer Tolls Cashback for a National Car Hire in Las Vegas?
Yes, Tolls Cashback is included with every booking, including National Car Hire reservations in Las Vegas. Because Nevada has no toll roads, you will not pay any tolls driving within Las Vegas itself. However, if your trip takes you beyond Nevada into states such as California, where toll roads do exist, the cashback benefit applies to those toll costs.
Here is how the benefit works:
- Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value
- Example: if your booking total is GBP 480, the cap is GBP 24; if you paid GBP 14 in tolls, you receive GBP 14 back
- Submit your claim by emailing [email protected] within 30 days of returning your National vehicle
- Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What is the security deposit for a National Car Hire in Las Vegas?
When you pick up your National Car Hire in Las Vegas, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until your bank releases it after the hire ends.
For standard vehicles at National in the United Kingdom, typical holds range from approximately GBP 230 to GBP 310. The exact amount can vary based on:
- The vehicle class you selected (premium or speciality vehicles may carry higher holds)
- The specific Las Vegas location and season
- National's own policies at the time of pickup
You must present a physical major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the National counter in Las Vegas. After you return the vehicle, the hold is released, but your bank controls when it appears back on your statement, which can take up to 15 business days.
Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your Las Vegas travel dates to prevent fraud blocks on the authorisation.
Can I add an additional driver to my National Car Hire in Las Vegas?
Yes, you can add an additional driver to your National Car Hire in Las Vegas, either as part of your rate or for a fee paid at the counter.
For National in Las Vegas, the additional driver fee is GBP 11 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.
Requirements for adding a driver at the National counter in Las Vegas:
- The additional driver must be physically present at pickup
- They must present a valid driving licence and photo ID
- If their licence uses a non-Latin alphabet, an IDP is also required
- They must meet the minimum age requirements for Las Vegas hires
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the National hire agreement are covered by protections such as Collision Damage Waiver (CDW) and liability coverage. If someone drives who is not named on the contract, coverage may be void. If you need to add a driver after pickup, visit a National branch in Las Vegas to update the agreement.
What are the one-way street rules I should know when driving a National hire in Las Vegas?
Las Vegas has a dense network of one-way street couplets, particularly in the downtown area, which can be confusing for first-time visitors driving a National hire car. Understanding these road features before you drive can help you avoid wrong turns.
Key road features to be aware of in Las Vegas:
- Downtown one-way couplets: streets such as Bonneville Avenue (eastbound) and Clark Avenue (westbound) between Las Vegas Boulevard and Maryland Parkway operate as one-way pairs; sensors in the area detect dozens of wrong-way drivers weekly despite signage
- Diverging diamond interchanges: the I-15 and US-93 Garnet Interchange northeast of downtown forces left-turn crossovers before and after the overpass, which is unfamiliar to most drivers
- Roundabouts: several traffic circles exist in Las Vegas, including on Cimarron Road between Sahara and Oakey, with markings that can be unclear
- Las Vegas Beltway (CC 215): mixes motorway and dual carriageway segments with at-grade intersections, so speed limits and traffic flow can change abruptly
National Car Hire vehicles in Las Vegas come equipped with navigation options. Using a GPS or the navigation add-on can help you stay oriented on these unusual road layouts.
Is a credit card required to hire from National Car Hire in Las Vegas?
Yes, a physical major credit card in the main driver’s name is required to hire from National in Las Vegas. The card must have the driver’s name printed on it and must be presented in person at the counter.
Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit hold at the National counter in Las Vegas. Digital wallets such as Apple Pay or Google Pay are also not accepted for the deposit.
Additional things to confirm before your Las Vegas pickup:
- Your card must have sufficient available credit to cover the authorisation hold (typically GBP 230 to GBP 310 for standard vehicles at National)
- The name on the card must match your driver’s licence, passport, and booking confirmation
- Notify your bank of your Las Vegas travel dates to prevent the authorisation from being flagged as fraud
- Bring a backup credit card in your own name in case your primary card is declined
Even if you have prepaid your booking in full, you are still required to present a physical credit card at the National counter in Las Vegas for the security hold.
What travel assistance is included with my National Car Hire in Las Vegas?
Most bookings include travel assistance cover provided by Terrawind Global Protection, which can be valuable if an emergency occurs during your Las Vegas hire or whilst driving in the surrounding Nevada region.
Core benefits typically included are:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
This cover is particularly useful if you experience a medical emergency whilst driving a National hire car on remote Nevada highways such as US-95 or US-93, where medical facilities may be far away.
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit applies only to travellers who are not residents of the United Kingdom or Canada. North American residents do not qualify for this cover. Always check your booking confirmation for the exact terms, limits, and exclusions that apply to your Las Vegas booking with National.
Are there young driver surcharges for National Car Hire in Las Vegas?
Yes, drivers under 25 years old are subject to a young-renter surcharge when collecting a National in Las Vegas. Nevada does not have a state law requiring rentals to drivers under 25, so National's standard policy applies.
Here is what to expect at the Las Vegas counter:
- Drivers aged 21 to 24 can hire from National in Las Vegas but will pay a daily young-renter surcharge of GBP 11 per day plus applicable taxes
- Drivers under 21 are generally not eligible to hire from National in Las Vegas
- Certain vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, premium, luxury, minivan, and convertible categories
- Eligible vehicle classes for under-25 drivers typically include economy, compact, and intermediate categories
The young-renter surcharge is paid at the National counter in Las Vegas and is not included in your prepaid booking total. Budget for this additional daily cost when planning your Las Vegas trip. If you are unsure whether your chosen vehicle class is available for your age group, contact customer service before booking.
How does the fuel policy work for National Car Hire in Las Vegas?
National Car Hire in Las Vegas uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel return in Las Vegas:
- At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the Airport Rent-A-Car Centre at 7135 Gilespie Street before returning your National vehicle; the centre is near I-215, which provides easy access to nearby fuel stations
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge on your phone
If you return the National vehicle in Las Vegas without a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the car full is always the most cost-effective option.
How do I return my National Car Hire at Las Vegas Airport after hours?
Returning your National Car Hire in Las Vegas after hours is straightforward if you follow the correct steps at the Airport Rent-A-Car Centre.
The return process at the Las Vegas Rent-A-Car Centre (7135 Gilespie Street) works as follows:
- Drive to the National Car Hire designated return area within the Airport Rent-A-Car Centre and follow the signs for your brand
- Park the vehicle in the marked National return bay
- Lock the vehicle and place your keys and hire agreement in the designated key drop box for National; confirm the exact drop box location with the National counter at pickup
- Take photos of the vehicle condition, fuel gauge, and odometer before leaving
- After dropping off, board the free 24-hour shuttle back to the Harry Reid International Airport terminals (Terminal 1 or Terminal 3)
Note that the free shuttle between the terminals and the Rent-A-Car Centre runs 24 hours a day, 7 days a week, so you will always have a way back to the airport regardless of your return time. Counter hours for National in Las Vegas may vary, so confirm specific hours on your rental agreement or with the National agent at pickup.
What insurance cover is included with my National Car Hire in Las Vegas?
The insurance cover included with your National Car Hire in Las Vegas depends on the rate plan you selected at booking. Check your confirmation to see exactly what is covered.
Common cover types available for Las Vegas hires with National:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle from a collision, theft, or vandalism; a deductible may apply unless your confirmation states zero deductible
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving the National car in Las Vegas; some UK states require a minimum level of liability, but not all do, so adding supplementary liability is strongly recommended
CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. Common exclusions include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use.
At the National counter in Las Vegas, review the hire agreement carefully to confirm which coverages are active and what deductible applies. Only drivers listed on the agreement are covered. If you have questions about your specific Las Vegas booking, check your Hola Car Rentals confirmation before pickup.
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