VERIFIED REVIEWS
About hiring a car with National at The Venetian Hotel, Las Vegas
Frequently Asked Questions
What does my Hola Car Rentals booking with National at The Venetian Hotel Las Vegas include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating at The Venetian Hotel Las Vegas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at The Venetian Hotel Las Vegas.
Will I face unexpected charges at the National counter at The Venetian Hotel Las Vegas when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking at The Venetian Hotel Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at The Venetian Hotel Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National car hire counter at The Venetian Hotel Las Vegas?
The National car hire counter serving The Venetian Hotel Las Vegas is located inside the hotel's parking garage at Level 3 Valet. The address is 3355 Las Vegas Blvd S, Las Vegas, NV 89109. You can reach it by entering through the main hotel entrance and following the overhead signs towards the garage elevators, allowing you to stay indoors without outdoor exposure.
If you are staying at The Palazzo tower, a separate counter is available in the main lobby. Counter hours differ between the two locations:
- Venetian Garage Level 3 Valet: daily 7 a.m. to 4 p.m.
- Palazzo main lobby: daily 7 a.m. to 1 p.m.
If you arrive outside these hours, you will need to arrange alternative transportation and return to the counter when it reopens. Late arrivals are generally advised to take a taxi or rideshare to the hotel and pick up the vehicle the following morning.
What extra fees should I expect when hiring a National car at The Venetian Hotel Las Vegas?
Hiring a National car at The Venetian Hotel Las Vegas involves a layered fee structure that is notably higher than hiring at Harry Reid International Airport or off-Strip locations. The on-site desk applies a Hotel Concession and Commission Fee Recovery (HCFR) surcharge of approximately 20 to 32 per cent on top of the base rate.
Beyond the HCFR, Nevada and Clark County add the following mandatory taxes and surcharges to every hire in the state:
- Nevada hire surcharge: 10 per cent
- Nevada state sales tax: 6.85 per cent
- Clark County sales tax: 2 per cent
Combined, the base taxes alone reach a minimum of 18.85 per cent before the hotel concession fee is applied. On a low base rate, the effective total add-on can exceed 50 per cent of the advertised daily price.
If your booking confirmation shows taxes and fees as included, those items should not be charged again at the counter. If they are, the No Extra Charges© guarantee may apply. Optional extras such as GPS, child seats, or additional drivers are always paid separately at the counter and are not covered by that guarantee.
What documents do I need to pick up a National hire at The Venetian Hotel Las Vegas?
To collect a National hire at The Venetian Hotel Las Vegas, you must present the following physical documents at the counter:
- A valid, original driver’s licence held for at least one to two years
- A passport or government-issued photo ID
- A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit authorisation hold
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver’s licence is not printed in a Roman (Latin) alphabet, for example if it uses Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. The IDP is a translation document only and must be carried alongside your original licence, not in place of it.
All documents must be physical originals. Digital versions displayed on a phone are not accepted at the counter. Make sure the name on your licence, credit card, and booking confirmation all match to avoid delays at pickup.
Does Hola Car Rentals offer tolls cashback for National hires at The Venetian Hotel Las Vegas?
Yes, Hola Car Rentals includes Tolls Cashback on all bookings, including National hires picked up at The Venetian Hotel Las Vegas, and it applies even though Nevada itself has no toll roads.
If you drive beyond Nevada during your hire, for example into California where FasTrak tolls apply on Bay Area bridges or Southern California express lanes, any tolls you pay are eligible for reimbursement of up to 5 per cent of your total Hola Car Rentals booking value.
To claim your cashback after returning the vehicle:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.
Are there toll roads near The Venetian Hotel Las Vegas for National hire drivers?
No, there are no toll roads anywhere in Nevada, so driving a National hire car from The Venetian Hotel Las Vegas on any public highway, interstate, state route, or local road costs nothing in tolls.
Common routes you may drive are completely toll-free:
- I-15 towards the California state line or Utah
- US-95 towards Henderson or Reno
- SR-160 towards Pahrump or Valley of Fire
No electronic toll collection systems such as E-ZPass or FasTrak operate within Nevada, so there is no need to enrol in a hire company toll programme for in-state driving. Note that state park entry fees, such as the per-vehicle fee at Valley of Fire State Park, are not tolls and are paid separately at the park entrance.
If your itinerary takes you into California, toll roads do exist there. In that case, the toll device in your National hire vehicle and the Hola Car Rentals Tolls Cashback benefit would become relevant for those out-of-state charges.
How does the security deposit work for a National hire at The Venetian Hotel Las Vegas?
When you pick up a National hire car at The Venetian Hotel Las Vegas, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.
For standard vehicles hired in the United States, typical holds range from US$300 to US$400, though the exact amount can vary based on the vehicle class, hire duration, and the specific location's policies. Premium or speciality vehicles may carry higher holds.
Important requirements for the deposit at The Venetian Hotel Las Vegas:
- The card must be a major credit card, not a debit or prepaid card
- The card must be in the main driver’s name with the driver’s name physically printed on the card
- You must have sufficient available credit to cover both the hold and any expected charges
After you return the vehicle, the hold is released by the hire company. Your bank or card issuer controls how quickly it reappears in your available balance, which can take up to 15 working days. Bringing a backup credit card is strongly recommended in case your primary card is declined.
Can I pick up a National hire at The Venetian Hotel Las Vegas and return it at the airport?
Yes, you can pick up a National hire at The Venetian Hotel Las Vegas and return it at Harry Reid International Airport (LAS), making it a one-way hire.
When booking, select a different drop-off location to price the route. A one-way or drop-off fee may apply depending on the route and vehicle class. This fee is always shown under the "To pay at destination" section during checkout and on your booking confirmation, so you will know the amount before you commit.
The airport return facility for National and other brands is the consolidated Rent-A-Car Centre located at 7135 Gillespie Street, Las Vegas, NV 89136. To return the vehicle there, follow the signs to the Rental Car Return entrance off Gillespie Street and proceed to the National or Hertz area. After dropping off the car, free shuttles run from the Rent-A-Car Centre back to the airport terminals at regular intervals.
If the drop-off fee shown at the counter differs from what your confirmation states, keep all paperwork and contact support after the hire. The No Extra Charges© guarantee may apply if an undisclosed fee was added.
Is an International Driving Permit required for a National hire at The Venetian Hotel Las Vegas?
An International Driving Permit (IDP) is required at The Venetian Hotel Las Vegas only if your driver’s licence is printed in a non-Roman alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. If your licence uses Roman characters, an IDP is not mandatory, though it is recommended as a helpful translation document.
Key rules to keep in mind for your National hire:
- The IDP is a translation booklet only and must always be carried alongside your original licence, never instead of it
- Your original licence must be a full, valid document, not a temporary or provisional one
- The licence must remain valid for the entire hire period
- If your licence was recently renewed and the issue date looks recent, bring supporting documentation from your licensing authority
Obtain your IDP in your home country before travelling. In the United States, organisations such as AAA issue IDPs only to holders of a US licence, so foreign visitors cannot obtain one after arrival. Presenting only a digital copy of any document is not accepted at the counter; all documents must be physical originals.
What travel assistance is included with a National hire booked at The Venetian Hotel Las Vegas?
Most bookings for a National hire at The Venetian Hotel Las Vegas include travel assistance coverage provided through Terrawind Global Protection. This benefit is particularly useful if an unexpected situation arises during your trip, such as a medical emergency on the road or a flight disruption before or after your hire period.
Core benefits typically included are:
- Travel and medical cover for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI). Always review the exact terms on your booking confirmation, as cover limits and conditions vary by itinerary.
How do I add an additional driver to a National hire at The Venetian Hotel Las Vegas?
Yes, you can add an additional driver to a National hire at The Venetian Hotel Las Vegas, but the additional driver must be physically present at the counter during pickup.
Steps to add an additional driver:
- Check your booking confirmation to see if an additional driver is already included at no extra cost
- If not included, a daily fee applies: for Alamo, National, and Enterprise the fee is US$15 per day plus applicable taxes
- The additional driver must bring their own valid driver’s licence and a government-issued photo ID
- If their licence uses a non-Roman alphabet, they will also need an International Driving Permit
- Both the main driver and the additional driver must sign the hire agreement at the counter
Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections entirely. If you need to add a driver after pickup, you must visit a branch in person to update the agreement; phone or chat requests are generally not sufficient.
What is the minimum age to hire a National car at The Venetian Hotel Las Vegas?
The minimum age to hire a National car at The Venetian Hotel Las Vegas without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hirer surcharge at the counter, and most vehicle classes are restricted to hirers aged 25 and older.
Vehicle classes typically restricted to drivers 25 and over include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes.
Additional requirements that apply regardless of age:
- A valid driver’s licence in good standing
- A major credit card in the main driver’s name for the security deposit hold
- An International Driving Permit if the licence uses a non-Roman alphabet
Nevada does not have a state law requiring hires to drivers under 21, so the standard National policy applies at The Venetian Hotel Las Vegas. If you are 21 to 24, budget for the daily surcharge when comparing total hire costs, as it can add significantly to the price shown at booking.
What fuel policy applies to National hires at The Venetian Hotel Las Vegas?
National hires at The Venetian Hotel Las Vegas follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Steps to follow for a smooth fuel return:
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded as full on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles or 15 kilometres of the return location so the tank does not drop below full before you arrive
- Keep your final fuel receipt showing the date, time, and station address
If you return the vehicle with less than a full tank, the National counter may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus an administrative service fee.
If the starting level at pickup is not full, ask the agent to record the exact level on the hire agreement and return the vehicle at that same level to avoid charges. Always verify what is written on the agreement before you drive away from The Venetian Hotel Las Vegas.
What insurance cover is included in a National hire at The Venetian Hotel Las Vegas?
The insurance cover included in your National hire at The Venetian Hotel Las Vegas depends on the rate plan selected at booking. Hola Car Rentals offers All Inclusive and All Inclusive+ rate plans for the United Kingdom, and the details are shown on your booking confirmation.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero deductible.
Third-party liability cover (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to others while driving. In Nevada, not all hire situations automatically include state-minimum liability, so it is strongly recommended to confirm this cover is active on your agreement at the counter.
What CDW/LDW does not cover:
- Damage to other vehicles or property (covered by LIS/ALI/SLI)
- Your own personal injuries (covered by PAI if purchased)
- Tires, undercarriage, roof, or keys unless specifically included
- Incidents involving unauthorised drivers or prohibited use
Review your Hola Car Rentals confirmation before arriving at The Venetian Hotel Las Vegas to confirm exactly which protections are included and whether any deductible applies.
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