VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Las Vegas Strip include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Las Vegas Strip, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Las Vegas Strip.
Will I face unexpected charges at the National counter in Las Vegas Strip when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Las Vegas Strip are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Las Vegas Strip charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National Car Hire counter near the Las Vegas Strip?
National Car Hire serves the Las Vegas area from the Rental Car Centre (RCC) at Harry Reid International Airport, located at 7135 Gillespie St, Las Vegas, NV 89119. This is a consolidated facility shared by multiple hire brands, including National.
If you are staying on the Las Vegas Strip and need to reach the National counter, the most straightforward option is to travel to Harry Reid International Airport and use the dedicated hire car shuttle from the terminal baggage reclaim area. From Terminal 3, follow the Ground Transportation signs to Level 1, exit to the shuttle loading zone, and board the hire car shuttle. The ride to the RCC takes approximately 5 to 10 minutes, with shuttle wait times of up to 20 minutes during busy periods.
No dedicated National Car Hire counter located directly on the Las Vegas Strip has been confirmed in available data, so planning your pickup at the airport RCC is the most reliable approach when booking with National.
Are there toll roads near the Las Vegas Strip that affect my National Car Hire?
No, there are no toll roads anywhere in Nevada, including on or near the Las Vegas Strip. National Car Hire customers driving in the Las Vegas area will not encounter any toll booths, cashless toll lanes, or electronic toll systems on public highways, interstates, or state routes.
Common routes you may drive include:
- I-15 between the Las Vegas Strip and the state line
- US-95 towards Red Rock Canyon or the northwest valley
- SR-160 towards Pahrump or Valley of Fire
None of these carry any toll charges. Nevada roads are publicly funded and entirely toll-free, so there is no need to enrol in any toll programme or purchase a transponder for your National hire vehicle whilst driving in the Las Vegas Strip area.
Note that state park entry fees, such as the US$10 per vehicle fee at Valley of Fire State Park, are not tolls and are paid separately at the park entrance. These are not billed through your National hire agreement.
What documents do I need to pick up my National Car Hire on the Las Vegas Strip?
When collecting your National Car Hire in the Las Vegas area, you must present the following physical documents at the counter:
- A valid, original driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, used for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter. Visitors staying on the Las Vegas Strip should also confirm their hotel address, as some counters may request proof of local accommodation during fraud verification checks.
Does Hola Car Rentals offer Tolls Cashback for National Car Hire bookings near the Las Vegas Strip?
Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including National Car Hire reservations in the Las Vegas Strip area, and it applies even when you drive beyond Nevada into toll-bearing states.
Nevada itself has no toll roads, so if you stay on the Las Vegas Strip and surrounding Nevada highways, you will pay zero tolls. However, if your trip takes you into California, for example on routes using FasTrak-managed express lanes or Bay Area bridges, the Tolls Cashback benefit becomes relevant.
How to claim:
- Email [email protected] within 30 days of returning your National vehicle
- Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing toll charges paid
- The refund covers the lesser of your actual toll costs or up to 5% of your total booking value
For example, if your National booking total is US$400, the maximum cashback is US$20. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval.
Is a credit card required to pick up a National Car Hire on the Las Vegas Strip?
Yes, a physical major credit card in the main driver’s name is required to pick up your National Car Hire in the Las Vegas Strip area. The card must have the driver’s name printed on it and carry sufficient available credit to cover the authorisation hold.
For standard vehicles hired in the United States, including Las Vegas Strip area locations, the typical hold placed by National is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 working days.
Important points to bear in mind:
- Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
- Digital wallets such as Apple Pay or Google Pay are not accepted at the counter
- Even if you prepaid your booking online, you must still present a physical credit card at the National counter
- Bring a backup credit card in your name in case your primary card is declined
Do I need an International Driving Permit to rent from National Car Hire on the Las Vegas Strip?
It depends on the alphabet your driver’s licence uses. For National Car Hire pickups in the Las Vegas area, the rules are as follows:
- If your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an International Driving Permit (IDP) is mandatory alongside your original licence
- If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required
The IDP is a translation booklet only. It is not a standalone licence and will not be accepted at the National counter without your original driver’s licence. You must obtain the IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.
All documents presented at the Las Vegas area National counter must be physical originals. Digital versions are not accepted.
How does the fuel policy work for National Car Hire near the Las Vegas Strip?
National Car Hire in the Las Vegas Strip area uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow:
- At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on your hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Before returning the vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full during the drive back
- Keep your fuel receipt showing the date, time, and station address
If you return the National vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price, plus an administrative service fee.
There are no toll roads on or near the Las Vegas Strip, so you will not need to factor in toll-related stops when planning your refuel before returning your National hire vehicle.
What is the minimum age to hire from National Car Hire on the Las Vegas Strip?
To hire from National Car Hire in the Las Vegas Strip area without a young-driver surcharge, you must be at least 25 years old. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the counter.
For National, Alamo, and Enterprise, the additional driver fee for under-25s is US$15 per day plus applicable taxes. Drivers under 21 are generally not permitted to hire.
Additional restrictions that apply to under-25 drivers at Las Vegas Strip area National locations:
- Most premium, full-size, luxury, convertible, and speciality vehicle classes are restricted to drivers aged 25 and older
- Economy, compact, and intermediate categories are typically available to younger drivers
- A valid driver’s licence and a major credit card in the driver’s name are still required regardless of age
Nevada is not one of the states (such as New York or Michigan) that legally requires hire companies to serve drivers aged 18 and older, so the standard 21-minimum policy applies at Las Vegas Strip area National counters.
Can I add an additional driver to my National Car Hire booking on the Las Vegas Strip?
Yes, you can add an additional driver to your National Car Hire reservation in the Las Vegas Strip area, either at the time of booking or at the counter during pickup.
For National, Alamo, and Enterprise, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads Additional driver free of charge to confirm whether it is covered.
Requirements for adding a driver at the Las Vegas area National counter:
- The additional driver must be present at pickup and show a valid driver’s licence
- If their licence uses a non-Latin alphabet, an IDP is also required
- The additional driver must meet the minimum age requirements, and a young-driver surcharge may apply if they are under 25
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the National hire agreement are covered by protections such as CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.
What insurance cover is included in my National Car Hire booking on the Las Vegas Strip?
The insurance cover included in your National Car Hire booking for the Las Vegas Strip area depends on the rate plan you selected. Hola Car Rentals offers two main rate structures in the United States: All Inclusive and All Inclusive+.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others whilst driving the National vehicle. Some U.S. states require a minimum level of liability cover; Nevada does not mandate a specific minimum for hire companies, so confirming your liability cover before driving on or near the Las Vegas Strip is strongly recommended.
CDW and LDW do not cover:
- Damage to other vehicles or third-party property (that requires LIS/SLI)
- Tires, wheels, undercarriage, or roof unless specifically included
- Incidents involving unauthorised drivers or prohibited use
Review your Hola Car Rentals confirmation to confirm exactly which protections are included in your National booking.
Can I pick up my National Car Hire earlier than the scheduled time on the Las Vegas Strip?
Early pickup for your National Car Hire in the Las Vegas Strip area is possible but depends on vehicle availability at the time you arrive. It is not guaranteed.
If you arrive earlier than your scheduled pickup time at the National counter, the agent will check whether the vehicle class you booked is available. If it is, you may be able to take the car early. However, changing your pickup time may trigger a re-pricing of your reservation, so the total cost could change.
To avoid surprises:
- Contact National or your booking support line before arriving early to ask about availability
- Review your booking confirmation to understand whether an early pickup would affect your rate
- If your flight lands ahead of schedule and you head to the Las Vegas area National counter sooner than planned, be prepared for the possibility that your vehicle may not yet be ready
National hire companies will generally hold your booking for up to 24 hours from the original scheduled pickup time if you arrive late, but early arrivals are handled on a case-by-case basis at the counter.
Is a one-way hire available with National Car Hire from the Las Vegas Strip?
Yes, one-way hires are available with National Car Hire from the Las Vegas Strip area, allowing you to pick up in Las Vegas and return the vehicle at a different location. However, a drop-off fee may apply depending on the route.
How one-way fees work:
- The drop-off fee is route-specific and varies by destination, vehicle class, and season
- For same-city routes, such as picking up near the Las Vegas Strip and returning to Harry Reid International Airport, there is often no drop-off fee
- For longer routes, such as Las Vegas to Los Angeles or Las Vegas to Phoenix, a drop-off fee is typically charged
- Cross-border one-ways, such as driving from Las Vegas into Mexico, may be restricted or carry higher fees depending on National’s partner rules
The drop-off fee for your specific Las Vegas Strip area National booking will be shown under the To pay at destination section during checkout on the Hola Car Rentals website. Review your confirmation to verify the exact amount before pickup. This fee cannot be prepaid and is settled directly at the National counter.
Does my National Car Hire booking on the Las Vegas Strip include travel assistance?
Yes, most Hola Car Rentals bookings, including National Car Hire reservations in the Las Vegas Strip area, include travel assistance provided by Terrawind Global Protection. However, this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage.
For eligible customers, the travel assistance benefit typically includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you experience a breakdown, accident, or medical emergency whilst driving your National hire vehicle near the Las Vegas Strip or on surrounding Nevada highways, contact the assistance line immediately:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. This cover does not replace CDW/LDW for vehicle damage or LIS/SLI for third-party liability on your National hire.
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