National Car Hire
in Doral

Hola Car Rentals is the only premium partner of the top car hire brands operating in Doral, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Doral.

No. With Hola Car Rentals, all costs and charges for your booking in Doral are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Doral charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

National car hire locations in Doral operate as off-airport, city-based counters rather than on-airport terminals. The Doral area is served by branch locations accessible directly at the counter address, without the need for an airport shuttle if you are already in the city.

If you are arriving at Miami International Airport (MIA), which sits just east of Doral, off-airport National brand locations require a shuttle from the lower level of the terminal. Follow ground transportation signs to the baggage claim level and look for the Off-Airport Shuttles zone. Shuttle rides to Doral-area facilities typically take a few minutes once you board, but wait times vary.

For city-based pickups within Doral itself, proceed directly to the branch address shown on your booking confirmation. No shuttle is needed. Bring your confirmation, a physical major credit card in the main driver's name, your driver's licence, and your passport.

To collect your National hire car in Doral, you must present all of the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP must be carried alongside your original licence and is not valid on its own.

Obtain your IDP in your home country before travelling, as it cannot be issued abroad to non-UK licence holders.

Yes, a physical major credit card in the main driver’s name is required to collect your National hire car in Doral.

At the counter, the National partner desk will place a temporary authorisation hold on your card. For standard vehicles in the United Kingdom, this hold is typically around GBP 300 to GBP 400, though the exact amount depends on the vehicle class, location, and the partner's policy.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver’s name printed on it
• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
• The card must belong to the main driver, not a third party
• Digital wallets such as Apple Pay or Google Pay are not accepted for the hold

Even if you prepaid your booking, you must still present a physical credit card at the Doral counter. The hold is released after you return the vehicle, but your bank may take up to 15 working days to reflect the release. Bringing a backup credit card is always a good idea.

Doral is surrounded by three major toll expressways: Florida's Turnpike (SR-821) to the west, the Palmetto Expressway (SR-826) to the east, and the Dolphin Expressway (SR-836) to the south. Driving in or out of Doral almost always means passing through at least one of these toll corridors. All are cashless, meaning tolls are collected electronically via transponder or licence plate camera.

Your National hire vehicle in Doral will include an electronic toll device or plate-based billing system. At pickup you have two options:

• Unlimited toll package: a fixed daily rate (approximately US$11 to US$15 per day in Florida) covering all tolls during your hire
• Pay per use: the National partner charges the actual toll amount plus daily or administrative processing fees, billed to your credit card after the hire ends

If you prefer to use your own visitor toll pass, inform the National counter representative in Doral at pickup and ask them to deactivate the vehicle's default device to avoid duplicate charges.

Note that toll charges can appear on your statement days or even weeks after you return the car, as toll agencies process invoices in batches.

Doral has a pilot programme of reversible lanes on certain arterial roads, including stretches of NW 25th Street west of NW 87th Avenue. These lanes change direction by time of day, flowing inbound towards the city centre in the morning and outbound in the evening, to manage the heavy commuter traffic generated by Doral's large daytime workforce.

For visitors collecting or returning a National hire car in Doral, this can be disorienting if you are not expecting it. Key points to keep in mind:

• Reversible lane signage indicates the permitted direction of travel for that time of day
• This system is a Doral-specific pilot and is not standard on other Florida roads
• Driving against a reversible lane is a serious traffic offence
• The expressways bordering Doral (Turnpike, Palmetto, Dolphin) also include managed lanes that require a SunPass transponder for access

Before leaving the National counter in Doral, take a moment to review your route and note which roads have time-based lane restrictions. Using a GPS or navigation app set to real-time traffic can help you avoid entering a lane in the wrong direction.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National hire in Doral.

Given that Doral is bordered by three major toll expressways, most renters will accumulate toll charges during their trip. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on the routes you use.

To claim your cashback after returning your National hire car in Doral:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the Doral counter, and a toll receipt or invoice showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

The minimum age to hire a National car in Doral without additional surcharges is 25. Drivers aged 21 to 24 may still hire but will be subject to a daily young-driver surcharge, and most vehicle classes are restricted to drivers 25 and older.

• Drivers 25 and older: no age surcharge, full vehicle class access (subject to availability)
• Drivers 21 to 24: young-driver surcharge applies daily; restricted to smaller classes such as Economy, Compact, and Intermediate SUV
• Drivers under 21: generally not eligible to hire at National locations in Doral or elsewhere in the United Kingdom

For National (Alamo/National/Enterprise group), the additional driver fee is GBP 15 per day plus taxes when not included in your rate. Additional drivers must also meet the minimum age requirements and be present at the Doral counter with a valid driver’s licence.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver, as this exception is available on select Avis and Budget rates but does not apply to National brand locations.

National hires in Doral follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Doral counter.

When returning your National hire car in Doral, refuel within approximately 10 miles (15 km) of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• If you return the car below the recorded starting level, the National partner may charge a fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee
• If the car was not full at pickup, ask the agent to record the exact level on the agreement and return it at that same level
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

Using the correct fuel type is important. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, you can add an additional driver to your National hire in Doral, either as part of your rate or by paying a fee at the counter.

For National (Alamo/National/Enterprise group) locations, the additional driver fee is GBP 15 per day plus applicable taxes when not already included in your booking. Check your Hola Car Rentals confirmation to see whether your rate includes one free additional driver.

• The additional driver must be present at the Doral counter at pickup with a valid driver’s licence
• If their licence is not in English and uses a non-Latin alphabet, they will also need an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by the hire protections such as CDW/LDW

If you need to add a driver after pickup, you must visit a National branch in person to update the agreement. Phone or chat requests alone are generally not sufficient. Anyone who drives the National hire car in Doral without being listed on the contract may void the cover.

When hiring a National car in Doral, two types of cover are worth understanding before you reach the counter.

Collision Damage Waiver (CDW/LDW) reduces your financial liability for damage to the hire vehicle itself. If your booking includes CDW/LDW, you are responsible only up to the stated excess per incident. Common exclusions include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to other people or vehicles. In Florida, not all hire companies are required by state law to include minimum liability cover, so confirming this on your hire agreement at the Doral National counter is important. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to GBP 300,000) to your booking.

• CDW/LDW covers the National hire car; LIS/ALI/SLI covers third parties
• Neither covers your personal injuries (that requires PAI) or your belongings (that requires PEC)
• Only drivers named on the hire agreement in Doral are covered

Review your Hola Car Rentals confirmation before arriving at the Doral counter to confirm which protections are included in your rate.

Yes, one-way hires are possible with National car hire, allowing you to pick up in Doral and return the vehicle in a different city, subject to availability and applicable fees.

A drop-off fee may apply depending on the route. This fee is set by the National partner and varies by destination, vehicle class, and season. You will see any applicable drop-off fee listed under the To Pay at Destination section during the Hola Car Rentals booking process, and it will also appear on your confirmation.

• Same-city routes (for example, Doral to downtown Miami) often carry no drop-off fee
• Routes between different cities or states typically include a one-way fee
• Cross-border one-ways (for example, US to Canada) may be restricted or carry higher fees
• The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation

If you need to change your return location after booking, contact Hola Car Rentals support, as mid-rental route changes must be approved by the National partner and may reprice your hire. Always confirm the drop-off location is open and accepting returns on the date you plan to arrive.

Counter hours for National car hire locations in Doral vary by branch and are not uniform across all sites. Based on available information for Doral-area hire branches, typical weekday hours run from approximately 07:30 AM to 06:00 PM, with reduced hours on Saturdays (often 09:00 AM to 01:00 PM) and some locations closed on Sundays.

These hours can change on public holidays, so always verify the exact hours for your specific National branch directly on your booking confirmation before your pickup date.

• Arriving outside counter hours may mean the branch is closed and no after-hours key drop is available
• If your flight is delayed, National partner desks will generally hold your booking for up to 24 hours from the original pickup time
• Delays beyond 24 hours require you to contact Hola Car Rentals support to explore options

Plan your arrival in Doral with enough buffer time to account for any delays at Miami International Airport, shuttle transfers if applicable, and counter processing before the branch closes.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience an emergency while driving your National hire car in or around Doral, including on the expressways that border the city.

This benefit covers up to 5 passengers and includes:

• Travel insurance with medical cover for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Important: this cover applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this benefit.

Travel Assistance does not cover damage to the National hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). For roadside assistance specific to your National hire in Doral, use the contact number provided on your hire agreement, as the Alamo/National/Enterprise group has a dedicated roadside line.

To activate Travel Assistance in an emergency, call +1 888 980 9992 (available 24/7) or contact Terrawind via WhatsApp at +1 208 910 1001, providing your Hola Car Rentals confirmation number.