National Car Hire
in Alaska

Hola Car Rentals is the only premium partner of the top car hire brands operating in Alaska, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Alaska.

No. With Hola Car Rentals, all costs and charges for your booking in Alaska are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Alaska charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National Car Rental counter in Alaska at Anchorage International Airport (ANC) is located at the Rental Car Centre, across from the South Terminal, at 5000 W International Airport Rd, Anchorage, GBP 99502.

Free shuttle buses run every 15 minutes between the terminals and the Rental Car Centre. After collecting your luggage, follow the signs to the rental car shuttle stop and board the shuttle marked for the Rental Car Centre. The National counter is inside that facility.

Counter hours at the Anchorage Alaska location are approximately 5:30 AM to 11:59 PM daily, with additional early-morning hours (12:00 AM to 2:30 AM) on select days. After-hours vehicle return is available via a key drop box in the designated lot.

National Car Rental operates at three airport locations in Alaska:

• Anchorage International Airport (ANC) at 5000 W International Airport Rd, Anchorage, GBP 99502
• Fairbanks International Airport (FAI) at 6450 Airport Way, Fairbanks, GBP 99709, with the counter on the baggage claim level
• Juneau International Airport (JNU) in Juneau

All National locations in Alaska are at the airports listed above. There are no confirmed centre or off-airport National branches in Alaska. If you are arriving by air, proceed to the car hire area at your arrival airport and follow the signs to the National counter or hire facility.

Alaska has almost no toll roads, so driving a National hire car across most of the state involves no toll charges. The only tolled facility in Alaska is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects the town of Whittier to Highway 1 near Anchorage.

Key facts about this toll for National hire car drivers in Alaska:

• The tunnel is cash-only at a manned toll booth. No electronic systems such as E-ZPass or transponders are used
• The toll for a standard 2-axle vehicle is US$13. Larger vehicles with more axles pay more
• Because payment is cash at the booth, the toll programmes offered by hire companies (such as e-Toll or PlatePass) do not apply here and their daily fees will not activate for this tunnel
• There are no congestion charges or emissions zones anywhere in Alaska

Simply bring cash if you plan to drive through the Whittier Tunnel during your National hire in Alaska.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including National Car Rental reservations in Alaska, and you can claim up to 5% of your total booking value back for tolls paid during your hire.

In Alaska, the only toll you are likely to encounter with a National hire is the Whittier Tunnel (Anton Anderson Memorial Tunnel), which charges US$13 cash for a standard car. That toll qualifies for the cashback.

To claim your Tolls Cashback after your Alaska hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the National hire agreement, and a receipt or proof of the toll payment

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

To pick up your National Car Rental vehicle in Alaska, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card with the main driver’s name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the National counter in Alaska or at any other location.

When picking up your National Car Rental in Alaska, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

Important things to know about the deposit for your Alaska hire:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle
• Your bank controls how quickly the hold disappears after release, which can take up to 15 working days
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted
• Premium or speciality vehicles may require a higher hold

Bring a backup credit card in case your primary card is declined, and notify your bank of your travel to Alaska to prevent the authorisation from being flagged as suspicious.

Yes, you can add an additional driver to your National Car Rental in Alaska, but the fee and conditions depend on your rate.

For National, Alamo, and Enterprise hires, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation to see whether additional driver is listed as included.

Requirements for adding a driver to your Alaska hire:

• The additional driver must be present at the National counter at pickup
• They must present a valid driver’s licence and meet the same document requirements as the main driver
• They must meet the minimum age requirement. In Alaska, as in most US states, the standard minimum is 25, with a young-driver surcharge for drivers aged 21 to 24
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the National hire agreement in Alaska are covered by the hire protections. Anyone not named on the contract who drives the vehicle may void your cover.

The minimum age to rent a National Car Rental in Alaska without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the counter, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically available to under-25 renters in Alaska include economy, compact, and intermediate categories. Classes such as full-size SUVs, minivans, premium, and luxury vehicles generally require the main driver to be at least 25.

Alaska does not have the same state-law exceptions as New York or Michigan, so the standard National policy applies: 21 is the minimum age to hire, with a daily surcharge for drivers aged 21 to 24.

Regardless of age, all renters must present a valid driver’s licence, a major credit card in their name for the security deposit, and any other required documents at the National counter in Alaska.

Yes, most Hola Car Rentals bookings, including National Car Rental reservations in Alaska, include Travel Assistance provided by Terrawind Global Protection, which can be especially valuable given Alaska's remote road conditions.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for accidents and non-pre-existing conditions)
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is designed for travellers renting abroad and does not apply to UK or NZ residents.

If you need assistance during your National hire in Alaska, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Note that Travel Assistance does not cover damage to the National hire vehicle itself. For vehicle damage, CDW/LDW coverage applies.

Yes, after-hours vehicle return is available at National Car Rental locations in Alaska at Anchorage (ANC), Fairbanks (FAI), and Juneau (JNU) airports.

For after-hours returns at Alaska National locations:

• Park the vehicle in the designated return lot at the airport hire facility
• Place the keys in the key drop box provided at the location
• Keep a photo of the fuel gauge and odometer before leaving the vehicle
• Retain your fuel receipt if you refuelled before return

At Anchorage, the National counter operates until 11:59 PM daily with some early-morning hours, so after-hours returns are mainly relevant for very late-night or early-morning arrivals.

Note that hires originating from Alaska airports cannot be driven out of the state. Confirm any geographic restrictions with the National counter at pickup and review your hire agreement carefully before departing.

National Car Rental in Alaska follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Alaska hire:

• At pickup, confirm the fuel level with the National agent and ensure the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 miles of the return airport before dropping off the vehicle
• Keep your fuel receipt as proof in case of any dispute

If you return the National vehicle in Alaska with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Alaska airports, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone.

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your National Car Rental booking in Alaska depends on the rate plan you selected. Check your Hola Car Rentals booking confirmation to see whether CDW/LDW is listed as included.

CDW/LDW reduces your financial liability for damage to the National hire vehicle in Alaska from a collision, theft, or vandalism, up to the limits in the agreement. A deductible may apply unless your confirmation explicitly states zero deductible.

CDW/LDW does not cover:

• Third-party liability, meaning injury or property damage you cause to others. That requires separate LIS/ALI/SLI coverage
• Damage from prohibited use such as off-road driving, DUI, or driving in restricted areas
• Tires, undercarriage, roof, or keys unless specifically included
• Incidents involving drivers not listed on the National hire agreement

If an incident occurs during your Alaska hire, report it to National immediately using the number on your hire agreement, and contact local authorities if required. Delays in reporting can affect your cover.

No, National Car Rental vehicles rented at Alaska airport locations cannot be driven out of the state. Alaska's geographic separation from the contiguous United Kingdom means cross-border or cross-state driving is not permitted under the standard hire terms for Alaska locations.

This restriction applies to all National hire pickups in Alaska, including Anchorage (ANC), Fairbanks (FAI), and Juneau (JNU). Driving the vehicle outside Alaska would violate the hire agreement and could void your CDW/LDW and liability cover.

If you need to travel between Alaska and another state, you would need to arrange separate transportation. Always review the geographic restrictions section of your National hire agreement at pickup and confirm any questions about permitted driving areas with the counter agent before departing.