Minivan Hire
in Miami

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire vehicles at Miami International Airport (MIA) are managed at the Rental Car Centre (RCC), a consolidated facility separate from the terminals.

To reach it, follow these steps after collecting your luggage:

• Take the lift or escalator to Level 3 of your terminal.
• Follow the purple and magenta "MIA Mover / Rental Car Centre" signs and use the moving walkways towards the MIA Mover station, situated between the Dolphin and Flamingo garages.
• Board the free MIA Mover train, which operates frequently. The journey takes approximately 4 minutes.
• At the RCC, proceed to the counter for the brand indicated on your booking confirmation. Counters are on the upper levels; vehicle pick-up bays are located below.

The total time from baggage claim to the hire vehicle counter is typically 10 to 15 minutes under normal conditions. The RCC operates 24 hours, although some hire counters have limited overnight hours (roughly 11 p.m. to 5 a.m.). On rare occasions, the MIA Mover may be temporarily out of service for maintenance; the airport posts alerts and provides alternative transport when this occurs.

To collect your minivan hire in Miami, you must present the following physical documents at the counter:

• A valid, original driving licence (not a digital copy).
• A physical major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required by the partner brand.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driving licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the Miami minivan counter.

Yes, Miami has several toll roads that will impact your minivan hire, and nearly all are cashless.

Common toll roads in the Miami area include the Florida Turnpike and the I-95 Express lanes, among others. Estimated daily toll costs for a minivan driven around Miami range from approximately US$5 to US$20, depending on the routes used. A one-way trip between Miami and Orlando on the Florida Turnpike can add roughly US$15 to US$30 in tolls.

Florida employs the SunPass and E-PASS electronic systems. Your minivan hire will already include an electronic toll device or a plate-based billing system. At the Miami pick-up counter, you have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period.
• Pay per use: the hire company charges the actual tolls plus daily or administrative processing fees, billed to your credit card after the hire ends.

If you plan to use your own visitor toll pass, inform the counter agent so they can deactivate the vehicle’s default device and avoid duplicate charges. Note that toll charges may appear on your statement days or even weeks after you return the minivan in Miami.

Yes, all bookings include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your Miami minivan hire.

Given that Miami toll roads such as the Florida Turnpike and I-95 Express can add US$5 to US$20 per day to your costs, this benefit can help offset those expenses.

To claim your cashback after returning the minivan in Miami:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your booking confirmation, the signed hire agreement, and a toll invoice or statement showing the charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically processed within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay them normally and claim reimbursement afterwards.

To hire a minivan in Miami without any age surcharge, the main driver must be at least 25 years old.

Drivers aged 21 to 24 may still hire in Miami, but a daily young-driver surcharge applies and most minivan and larger vehicle classes are restricted to drivers 25 and older. Minivans specifically fall into the restricted category for under-25 renters at most partner brands.

If you are between 21 and 24 and wish to hire a minivan in Miami, contact customer service before booking to confirm availability and the applicable surcharge for your chosen brand.

One exception applies to travellers from Latin America and the Caribbean aged 21 to 24 booking with Avis or Budget: the underage fee may be waived on eligible vehicle categories, but minivans are generally not included in those categories. Always check your confirmation to see whether the waiver applies to your specific Miami booking.

Regardless of age, all drivers must present a valid driving licence and a physical major credit card in the main driver’s name for the authorisation hold.

For a minivan hire in Miami, the partner brand will place a temporary authorisation hold on your credit card at pick-up. For standard vehicles in the United States, typical holds range from approximately US$300 to US$400, though the amount for a minivan or larger vehicle class may be higher depending on the brand, location, and season.

Important points to note:

• The hold is not a charge; it temporarily reduces your available credit until your bank releases it after you return the minivan.
• Only a physical major credit card in the main driver’s name, with the driver’s name printed on the card, is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Banks control release timing; it can take up to 15 working days after return for the hold to disappear from your statement.
• Bring a backup credit card in your name in case your primary card is declined.

The exact hold amount for your Miami minivan hire is set by the partner brand at the counter and cannot be confirmed in advance. Ask the agent to confirm the authorisation amount before they process your card.

Minivan hires in Miami follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

Here is how it works in practice:

• At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Ask the agent for the nearest petrol stations to the Miami return location, or use a navigation app to find one nearby.
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the minivan in Miami with less than a full tank, the partner brand may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the minivan full is always the most economical option.

Cover included with your Miami minivan hire depends on the rate plan you selected at booking. There are two main protections to understand:

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage caused to other vehicles or persons.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Miami. In Florida, not all hire locations are required to include statutory minimum liability by law, so it is strongly recommended to add supplementary liability cover to your Miami minivan booking.

Neither CDW/LDW nor LIS/ALI/SLI covers:

• Your personal injuries (which requires Personal Accident Insurance).
• Your personal belongings.
• Damage caused by prohibited use such as driving under the influence or off-road driving.

Always review your booking confirmation to verify which coverages are included and whether a deductible applies before collecting your Miami minivan.

Yes, most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something unexpected occurs during your Miami minivan hire.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This cover is designed for situations such as a medical emergency while driving on the Florida Turnpike or an accident on the I-95 Express during your Miami minivan trip. It does not cover damage to the minivan itself (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

To contact assistance 24 hours a day, call +1 888 980 9992 (toll-free) or message via WhatsApp at +1 208 910 1001. Have your booking confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this cover.

Yes, you can add an additional driver to your Miami minivan hire, either free of charge or for a daily fee depending on the rate you booked.

If your confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost. If not included, the daily fees at the Miami counter are approximately:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189.
• Alamo, National, and Enterprise: US$15 per day with no stated cap.

The additional driver must be present at the Miami pick-up with a valid driving licence (and an IDP if their licence uses a non-Latin alphabet). Both the main driver and the additional driver must sign the hire agreement. Anyone driving the minivan in Miami without being listed on the agreement will not be covered by CDW/LDW or liability protections.

For Avis, Budget, and Payless, additional drivers generally need to be at least 25 years old at the time of pick-up in Miami.

Yes, one-way minivan hires are available from Miami, but a drop-off fee may apply depending on your destination.

For example, a minivan collected at Miami International Airport (MIA) and returned to Orlando (MCO) might not incur a drop-off fee due to the short distance, whereas longer routes to other states usually do. The exact fee depends on the hire brand, the specific locations, the vehicle class, and the season.

To check if a drop-off fee applies to your Miami hire:

• During the search and booking process, select your different return location. The system will display any applicable drop-off fee under the "To pay at destination" section on the rate details page.
• Review your booking confirmation after purchase to ensure the fee is correctly listed.
• At the Miami pick-up, verify the drop-off fee matches your confirmation before signing the hire agreement.

Drop-off fees cannot be prepaid and are not covered by No Extra Charges© unless the fee was undisclosed during booking. Cross-border one-way hires (e.g., Miami to outside the United States) are often restricted or attract higher fees; confirm with the partner brand before booking.

Miami International Airport (MIA) features a consolidated Rental Car Centre (RCC) where all major partner brands operate under one roof, making it straightforward to pick up your minivan in Miami regardless of the brand booked.

Partner brands available at the Miami RCC include Avis, Budget, Hertz, Dollar, Thrifty, Alamo, National, Enterprise, and Payless. Your booking confirmation will specify the brand fulfilling your minivan reservation.

All counters are located on the upper levels of the RCC. To access the facility, take the free MIA Mover train from Level 3 of any terminal. The journey takes about 4 minutes, and the total time from baggage claim to the minivan counter is typically 10 to 15 minutes.

Minivan availability varies by brand, season, and demand. If the exact model is unavailable at pick-up, the partner brand may substitute a similar vehicle of equivalent or greater capacity under their vehicle availability policy. Confirm the vehicle class on your confirmation before travelling to Miami.

Yes, you can use your own SunPass or E-PASS transponder in your Miami minivan hire, but you must take an important step at the counter to prevent being charged twice.

When collecting your minivan in Miami, inform the counter agent that you have your own toll transponder and ask them to deactivate the vehicle’s built-in toll device or plate-based billing system. If the rental company’s device remains active and you also use your personal transponder, both systems may record the same tolls, leading to duplicate charges.

If you do not have your own transponder, your options at the Miami pick-up are:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls on Florida roads including the Florida Turnpike and I-95 Express lanes.
• Pay per use: actual tolls plus daily or administrative processing fees billed after the hire ends. Some charges may appear on your statement days or weeks after returning the minivan in Miami.

Florida has no cash toll booths on most expressways around Miami, so planning for tolls beforehand is essential. Do not transfer the rental company’s toll device to another vehicle, as this may incur penalties.