Minivan Hire
in Florida

Hola Car Rentals is the only premium partner of the top car hire brands operating in Florida, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Florida.

No. With Hola Car Rentals, all costs and charges for your booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a minivan hire in Florida, you must present all of the following physical documents at the counter:

• A valid driver’s licence, physical and unexpired, in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at most Florida counters.

All documents must be physical originals. Digital versions shown on a phone are not accepted at any Florida minivan hire counter.

No, drivers under 25 cannot hire a minivan in Florida under standard rules. Minivans fall into a restricted vehicle class that most hire partners in Florida reserve exclusively for drivers aged 25 and older.

This applies to brands such as Avis, Budget, Hertz, Alamo, Enterprise, National, Dollar, Thrifty, and Payless operating at Florida airports including Orlando (MCO), Miami (MIA), Fort Lauderdale (FLL), and Fort Myers (RSW).

Drivers aged 21 to 24 may hire smaller vehicle classes in Florida, such as economy, compact, or intermediate saloons and SUVs, but the minivan category is typically off-limits. A young-hirer surcharge also applies to any vehicle class that is permitted for under-25 drivers.

If you are between 21 and 24 and need to transport a larger group in Florida, consider booking a full-size SUV instead, though availability for that class at your age may also be restricted depending on the partner. Contact customer service before booking to confirm eligibility for your specific Florida pickup location.

Almost all toll roads in Florida are fully cashless, which directly affects every minivan hire in the state. Your hire minivan will already include an electronic toll device (a windscreen transponder) or a plate-based billing system, so you will pass through toll gantries automatically without stopping to pay cash.

At the Florida pickup counter, you typically have two options:

• Unlimited toll package: costs approximately US$11 to US$15 per hire day, depending on the partner brand and location. This covers all tolls during your hire period with no per-toll admin fees.
• Pay per use: if you decline the package, the hire company records each toll via SunPass or Toll-by-Plate and bills the toll amount plus daily or administrative processing fees to your credit card, sometimes weeks after you return the minivan.

Common Florida toll roads your minivan is likely to use include SR-528, SR-417, and SR-408 around Orlando (approximately US$5 to US$15 per day), the Florida Turnpike and I-95 Express near Miami (approximately US$5 to US$20 per day), and the Selmon Expressway near Tampa (approximately US$3 to US$10 per day).

You may also purchase a Florida visitor toll pass independently and ask the counter agent to deactivate the vehicle's default device to avoid duplicate charges.

Yes, every minivan hire booked through Hola Car Rentals in Florida includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that Florida's toll roads are almost entirely cashless and a minivan travelling between cities like Orlando, Miami, or Tampa will typically encounter multiple toll gantries per day, this benefit can add up meaningfully.

To claim your cashback after returning your Florida minivan:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid

The refund is capped at 5% of your booking total. For example, if your Florida minivan booking totalled US$600, the maximum cashback is US$30. If your actual tolls were US$18, you receive US$18. If tolls reached US$50, you receive US$30.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

When you pick up a minivan hire in Florida, the hire partner will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the amount for a minivan may be higher depending on the partner brand, the specific Florida airport location, and the season.

Key points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the minivan, provided all hire terms are met.
• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at any Florida counter.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 working days to reflect on your statement.
• Bring a backup credit card in case your primary card is declined.

Before travelling to Florida, notify your bank of your travel dates and confirm your card is enabled for in-person transactions to avoid fraud blocks at the hire counter.

Minivan hires in Florida follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.

When returning your Florida minivan:

• Refuel within approximately 10 miles or 15 km of the return location so the tank does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return, or leave the receipt in the key envelope for after-hours drops

If you return the minivan below the recorded starting level, the Florida hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. This is separate from your authorisation hold.

Florida has many petrol stations near major airport return areas, including MCO, MIA, FLL, and RSW, so refuelling before return is straightforward. Ask the counter agent at pickup to point out the nearest station to the return location.

Florida's major airports each have a specific process for collecting your hire minivan, and the setup varies by location.

• Miami International Airport (MIA): All hire brands operate from the MIA Rental Car Centre (RCC), a consolidated facility connected to the terminals. Follow the Rental Car Return and Rental Car Centre signs. The MIA Mover automated train links the terminals to the RCC.
• Orlando International Airport (MCO): Major brands including Avis and Budget have counters at the airport. After landing, follow Car Hire signs to the hire area. Some off-airport providers offer a free shuttle during branch hours and contactless after-hours pickup with a pre-dropped vehicle.
• Fort Lauderdale-Hollywood International Airport (FLL): Brands including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, Sixt, and Thrifty operate from the Rental Car Centre near Terminal 1. Purple shuttle buses connect other terminals to the RCC.
• Southwest Florida International Airport (RSW) in Fort Myers: Multiple brands serve this airport with minivan options.

At any Florida counter, present your physical driver’s licence, passport or ID, credit card, and booking confirmation. Confirm your minivan's fuel level and any pre-existing damage before leaving the lot.

No, an International Driving Permit (IDP) is not always mandatory to hire a minivan in Florida, but whether you need one depends on your licence.

The rules at Florida hire counters are:

• If your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is mandatory. Without it, the counter agent may refuse to hand over the minivan.
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required at most Florida locations.
• Some Florida airport partners may request an IDP or official translation even for Latin-alphabet licences that are not in English, so carrying one is always the safer choice.

Important: the IDP is a translation document only and must be carried alongside your original licence. It is not a standalone licence and will not be accepted without the original. Obtain your IDP in your home country before travelling to Florida, as US-based organisations do not issue IDPs to non-US licence holders.

All documents, including your licence and IDP, must be physical originals. Digital copies are not accepted at any Florida minivan hire counter.

Most minivan hires made through Hola Car Rentals in Florida include travel assistance coverage provided by Terrawind Global Protection, at no extra cost. This benefit is especially relevant when driving a minivan across Florida's long highway stretches, such as the Florida Turnpike between Miami and Orlando or I-75 through less populated areas.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to damage to the hire minivan itself (that is handled by CDW/LDW) or to third-party liability (covered by LIS/ALI/SLI).

To use the assistance during your Florida minivan hire, call the 24/7 line at +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage.

Yes, early pickup of your Florida minivan hire is often possible, but it depends on availability and may affect your total cost.

At Florida airports such as MCO, MIA, and FLL, early pickup is handled on a case-by-case basis:

• A suitable minivan must be available at the time you arrive
• The branch must be open during the earlier time
• Picking up earlier may extend the billable 24-hour hire period, which can change your daily rate or start toll programme billing earlier

Before accepting an early pickup, ask the counter agent to confirm the revised total so you are not surprised by additional charges. If the new rate is higher than your original booking, you can choose to wait until your scheduled time instead.

After-hours contactless pickup is available at select Florida locations, such as certain MCO providers, where the vehicle is pre-dropped with instructions. Confirm this option directly with your partner brand before your travel date if you expect to arrive outside standard counter hours.

Returning a minivan hire at a Florida airport follows a straightforward process, though the exact steps vary by location.

• Miami (MIA): Follow Rental Car Return signs to the multi-level Rental Car Centre. If you have passengers and luggage, drop them at the terminal first, then drive the minivan to the RCC alone to avoid navigating the facility with a full vehicle.
• Orlando (MCO): Return to the same brand location where you picked up the minivan. Follow airport signage for car hire returns.
• Fort Lauderdale (FLL): Return to the Rental Car Centre near Terminal 1. Purple shuttle buses connect the RCC to other terminals after you drop off the minivan.

At any Florida return location:

• Refuel the minivan within approximately 10 miles of the return point and keep your receipt
• Take a photo of the fuel gauge and odometer before handing over the keys
• For after-hours returns, use the key drop box and keep a photo of the full gauge and any instructions provided

Allow extra time when returning a minivan at busy Florida airports, particularly during peak travel seasons, as return lanes can be congested.

When hiring a minivan in Florida, two main types of coverages are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the hire minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Florida. Some US states require hire companies to include a state-minimum liability amount, but this minimum may be low. Adding supplementary liability cover up to US$300,000 is strongly recommended, especially when driving a larger vehicle like a minivan on Florida's busy highways.

Neither CDW/LDW nor LIS/ALI/SLI covers:

• Your own personal injuries (that requires PAI)
• Your personal belongings inside the minivan (that requires PEC)
• Damage caused by prohibited use such as off-road driving or driving under the influence

Check your booking confirmation to see which coverages are already included in your Florida minivan rate before accepting or declining anything at the counter.

Yes, you can add an additional driver to your Florida minivan hire, either as an included benefit or for a daily fee paid at the counter, depending on your rate.

Check your booking confirmation for the line Additional driver free of charge. If it appears, the first extra driver is covered at no cost. If it does not appear, the following fees apply at Florida counters:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65
• Hertz, Dollar, and Thrifty: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day with no stated cap

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of Florida minivan pickup. Since minivans are a restricted vehicle class for under-25s, this age rule is particularly relevant.

The additional driver must be present at the Florida pickup counter with their own valid physical driver’s licence (and IDP if required). Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the minivan without being listed on the agreement is not covered by CDW/LDW or liability protections.