Minivan Hire
in Orlando

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Hola Car Rentals is the only premium partner of the top car hire brands operating in Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Orlando.

No. With Hola Car Rentals, all costs and charges for your booking in Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your hire minivan counter at Orlando International Airport (MCO) is located on-airport, so no shuttle is needed.

• Terminals A and B: hire counters are on Level 1 (Ground Transportation); vehicles are parked in the adjacent garage.
• Terminal C: counters are on Level 4; vehicles are in Garage C.

From baggage claim, follow Ground Transportation signs to the hire car counters. The walk from baggage claim to the counter takes roughly 5 to 10 minutes, and from the counter to your minivan bay another 2 to 5 minutes. Elevators and escalators are available throughout. Check your booking confirmation for the brand name, then match it to the counter signage at your terminal.

Yes, Orlando has several cashless toll roads you will encounter when driving a minivan around the area.

Common toll roads near Orlando include SR-528, SR-417, and SR-408. Almost all toll gantries are electronic, meaning there are no cash booths, and tolls are collected via transponder or licence plate photo (Toll-by-Plate).

Estimated daily toll costs for a minivan hire in Orlando range from approximately US$5 to US$15, depending on your route and how frequently you use toll roads.

At the Orlando pickup counter you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period.
• Pay per use: the hire company charges the actual toll amount plus daily or administrative processing fees, billed to your credit card after the hire ends.

If you plan to use your own visitor toll pass, inform the counter agent so they can deactivate the vehicle's built-in device and prevent duplicate charges. Toll charges can appear on your statement days or even weeks after you return the minivan.

To collect your minivan hire in Orlando, bring the following physical documents to the counter:

• Original, unexpired driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit authorisation hold. Debit and prepaid cards are not accepted.
• Passport or valid government photo ID.
• Booking confirmation or printed voucher (required for certain hires).
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Orlando minivan hire counter.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Orlando minivan hire.

Given that Orlando toll roads such as SR-528, SR-417, and SR-408 are fully cashless and can add up to US$5 to US$15 per day, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning the minivan:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your hire agreement, a toll invoice or statement, and proof of payment.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your Orlando minivan hire rate; you still pay tolls normally and claim reimbursement afterwards.

To hire a minivan in Orlando without any age surcharge, the main driver must be at least 25 years old.

Drivers aged 21 to 24 may still hire in Orlando, but a daily young-driver surcharge applies and most minivan and larger vehicle classes are restricted to drivers 25 and older. Minivans are specifically listed among the restricted categories (along with vans, full-size SUVs, premium, and luxury vehicles), so a driver under 25 may not be able to book this vehicle type at all.

If you are 21 to 24 and need a larger vehicle for a group trip in Orlando, contact customer service before booking to confirm availability and applicable fees for your specific situation.

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age. The credit card must be physical and have the driver’s name printed on it.

Your Orlando minivan hire uses a Full-to-Full fuel policy by default. You receive the minivan with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.

When returning the minivan in Orlando, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the minivan below the recorded starting level, you may be charged:

• A fuel shortfall at the hire partner’s refuelling rate, which is typically higher than retail pump prices.
• A refuelling service or administrative fee.

For after-hours returns at Orlando International Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

For a minivan hire in Orlando, the hire partner will place a temporary authorisation hold on your credit card at pickup. For standard hires in the United States, typical holds range from approximately US$300 to US$400, though the amount can be higher for larger vehicle classes like a minivan.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the minivan, though your bank may take up to 15 business days to reflect the release.

Important requirements for the deposit at the Orlando counter:

• The card must be a major credit card (not debit or prepaid) with the driver’s name physically printed on it.
• The card must be in the main driver’s name.
• You must have sufficient available credit to cover the hold plus any expected charges.

Bring a backup credit card in your name in case your primary card is declined. Set a travel notice with your bank before arriving in Orlando to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Orlando minivan hire, either included in your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered. If not included, daily fees apply by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

The additional driver must be present at the Orlando pickup counter with a valid driver’s licence and must sign the hire agreement. Only drivers listed on the agreement are covered by the minivan’s protections such as CDW/LDW. Anyone driving the Orlando minivan who is not named on the contract may void coverage entirely.

Note that for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup.

Yes, most Orlando minivan hires include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is especially useful when driving a minivan on Florida highways such as the Florida Turnpike or SR-528, where an unexpected incident far from the city could leave a group of travellers in a difficult situation.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this coverage. Always review your booking confirmation for the exact terms and limits that apply to your Orlando minivan hire.

When hiring a minivan in Orlando, two main types of coverages are relevant:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Orlando minivan. Florida does not mandate a specific minimum liability level for all hire situations, so adding supplementary liability coverage is strongly recommended.

CDW/LDW and LIS/ALI/SLI are separate protections and should be used together for comprehensive cover. Neither covers your personal belongings (that requires PEC) or your own injuries (that requires PAI).

Check your booking confirmation to see which coverages are already included in your Orlando minivan hire rate before accepting or declining anything at the counter.

Yes, you can opt out of the hire company’s toll programme when picking up your Orlando minivan, but you need to plan ahead since nearly all toll roads in Orlando are cashless.

If you opt out, you have two practical alternatives:

• Purchase your own visitor toll pass, such as Florida's Toll Pass, before or shortly after arriving in Orlando.
• Pay tolls manually where cash lanes are still available, though these are increasingly rare on Orlando-area roads like SR-528, SR-417, and SR-408.

If you bring your own transponder or purchase a visitor pass, inform the counter agent at pickup and ask them to deactivate the minivan's built-in toll device. This step is important to avoid being billed twice for the same toll.

If you do not opt out and do not enrol in the unlimited package, the hire company will charge you the actual toll amount plus daily or administrative processing fees for each toll incurred. These charges can appear on your credit card days or weeks after you return the Orlando minivan.

Yes, one-way minivan hires in Orlando are generally available, allowing you to pick up at Orlando International Airport (MCO) and return the vehicle in another Florida city such as Miami or Tampa.

A drop-off fee may apply depending on the route, the hire partner, and the vehicle class. This fee is separate from mileage, fuel, and tolls. For some shorter routes within Florida, such as Orlando to Miami, no drop-off fee may apply, but this depends on the specific partner and dates selected.

How to check before booking:

• Enter your different return location during the search on the booking site.
• On the rate details page, look for a "Drop-Off Fee" line under the "To pay at destination" section.
• If no fee appears, the route does not carry a one-way surcharge for that minivan rate.

Cross-state one-way minivan hires from Orlando are sometimes available but may carry higher fees or restrictions. Always confirm the drop-off fee on your booking confirmation before finalising, as changing the return location after booking can reprice the entire hire.

If your flight is delayed, your Orlando minivan hire will generally be held for up to 24 hours from the original scheduled pickup time, so a short delay should not cause you to lose your reservation.

Key points to keep in mind:

• If the delay is less than 24 hours, the hire company will hold your minivan booking. Make sure you arrive during the counter's operating hours at Orlando International Airport.
• If the delay exceeds 24 hours, contact support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes in this situation are not guaranteed but the team will assist where possible.
• If you arrive after the counter has closed for the day, check your booking confirmation for after-hours pickup instructions specific to your Orlando hire brand.

To avoid any issues, set a travel notice with your bank before departure so that the credit card authorisation for your Orlando minivan deposit is not blocked when you finally arrive at the counter.