Minivan Hire
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, there are dedicated on-property hire minivan counters at Disney Orlando, so you do not need to go to Orlando International Airport (MCO) to collect your vehicle.

The main option is the Walt Disney World Car Care Centre at 1000 Car Care Drive, Orlando, FL 32830, which serves Alamo, National, and Enterprise. To get there, take the complimentary shuttle from any Disney resort. Call ahead at least 2 hours before your planned pickup time to schedule the shuttle, which runs from 7 AM to 7 PM. At the Car Care Centre, Alamo and National offer kiosk check-in so you can skip the counter and scan your licence at the exit booth.

Other on-property options include:

• Budget at the DoubleTree Suites by Hilton, 2305 Hotel Plaza Blvd. Take a Disney bus to Disney Springs, then walk or take a short taxi ride (approximately GBP 5) across the overpass.
• Avis at the Hilton Orlando Lake Buena Vista on Hotel Plaza Blvd, a short walk from Disney Springs after the bus.
• Enterprise at the Swan and Dolphin Resorts (1500 and 1200 Epcot Resorts Blvd), which has an on-site desk requiring no shuttle if you are staying there.

Counter hours at the Car Care Centre run approximately 7 AM to 6 PM. If you return your hire minivan after hours, park as directed and drop the keys in the designated dropbox.

Driving a hire minivan in Disney Orlando means you will almost certainly use cashless toll roads, as Florida has eliminated most cash toll booths.

The most common toll roads around Disney Orlando include:

• SR-528 (Beachline Expressway), connecting the Disney area to Orlando International Airport
• SR-417 (Central Florida Greenway), a major loop around the Orlando metro
• SR-408 (East-West Expressway), used for trips towards downtown Orlando
• Osceola Parkway and World Drive, which see heavy traffic during theme park opening and closing times

Estimated toll costs in the Orlando area run approximately US$5 to US$15 per day depending on your routes. All hire vehicles, including your minivan, come equipped with an electronic toll device or plate-based billing system.

At pickup you have two choices:

• Purchase an unlimited toll package (approximately US$11 to US$15 per day in Florida, varying by rental company)
• Decline the package and pay per use, in which case the rental company charges the toll amount plus daily or administrative processing fees billed to your credit card, sometimes weeks after the hire ends

If you plan to use your own visitor toll pass, inform the counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, drivers aged 21 to 24 can hire a minivan at Disney Orlando locations, but a daily young-renter surcharge applies and vehicle class restrictions are important to understand.

At the Walt Disney World Car Care Centre, Alamo and National charge a young-renter surcharge of US$25 per day for drivers aged 21 to 24. This is in addition to the base minivan hire rate.

Minivans fall into a restricted vehicle category in the United States. Most hire partners require the main driver to be at least 25 years old to hire a minivan. However, Alamo and National at the Disney Orlando Car Care Centre do allow drivers aged 21 to 24 to hire minivans, subject to the daily surcharge.

A few additional points to keep in mind:

• The young-renter surcharge is paid at the counter and is not included in your prepaid rate
• A physical major credit card in the main driver's name is required for the security deposit hold
• All standard document requirements still apply, including a valid driving licence and, if your licence uses a non-Latin alphabet, an International Driving Permit
• Drivers from Latin America and the Caribbean hiring with Avis or Budget may qualify for a young-renter fee waiver on eligible vehicle categories, though minivans may not be included in those eligible classes

Yes, every hire minivan booked through Hola Car Rentals at Disney Orlando includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that the Disney Orlando area relies heavily on cashless toll roads such as SR-528, SR-417, and SR-408, toll costs can add up quickly, making this benefit genuinely useful for minivan renters covering multiple destinations.

Here is how to claim your cashback after returning your hire minivan:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at pickup, and a toll receipt or statement showing charges paid during your hire period
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the original payment method and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. The reimbursement covers the lesser of your actual toll charges or the 5% cap on your booking total.

To collect your minivan hire at Disney Orlando, you must present a specific set of physical documents at the counter. Digital copies are not accepted.

• Your original, unexpired driving licence in the main driver's name
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold (debit and prepaid cards are not accepted)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher if required for your rate
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original licence.

When picking up your minivan at a Disney Orlando location such as the Walt Disney World Car Care Centre, make sure all additional drivers are present at the counter with their own valid licences, as they must sign the hire agreement to be covered by the vehicle's protections.

Yes, a security deposit authorisation hold is required when picking up a hire minivan at Disney Orlando, and the amount is higher than for standard compact vehicles.

For most hire locations in the United States, including Disney Orlando, the typical credit card hold for a standard vehicle runs approximately US$300 to US$400. For a minivan, which is a larger vehicle class, the hold may be higher depending on the rental company, the specific Disney Orlando location, and the length of your hire.

Key things to know about the deposit hold:

• It is a temporary authorisation on your credit card, not an actual charge
• It reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days
• Only a physical major credit card in the main driver's name with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank before travel to prevent fraud blocks on in-person authorisations

The exact hold amount for your Disney Orlando minivan hire is confirmed at the counter by the rental partner. Ask the agent before they swipe your card if you want to confirm the figure in advance.

Yes, you can add an additional driver to your minivan hire at Disney Orlando, either as part of your prepaid rate or by paying a daily fee at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost. If not included, the daily fees at Disney Orlando locations are:

• Alamo, National, and Enterprise (Walt Disney World Car Care Centre): US$15 per day
• Avis and Budget: US$13 per rental day, capped at US$65 plus taxes
• Hertz, Dollar, and Thrifty: US$13.50 per rental day, capped at US$189 plus taxes

The additional driver must be physically present at the counter at pickup with their own valid driving licence. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the minivan without being listed on the agreement is not covered by the vehicle's protections, including CDW/LDW.

Age rules also apply. For Avis and Budget at Disney Orlando, additional drivers must generally be at least 25 years old. At Alamo and National, drivers aged 21 to 24 may be added but the US$25 per day young-renter surcharge applies.

The insurance and coverage included with your minivan hire at Disney Orlando depends on the rate plan you selected at booking. Here is a breakdown of the main protections:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the minivan from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the minivan. Some U.S. states require a minimum level of liability, but not all. Adding supplemental liability cover up to US$300,000 is strongly recommended for Disney Orlando minivan hires given Florida highway traffic.

CDW/LDW does not cover tyres, the undercarriage, the roof, or personal belongings inside the minivan. Always verify what is listed on your hire agreement at the Disney Orlando counter before signing.

If your booking includes Travel Assistance through Terrawind, that covers medical emergencies and flight cancellations for up to 5 passengers, but it does not cover damage to the minivan itself. Note that this benefit does not apply to residents of the United States or Canada.

Yes, most minivan hire bookings at Disney Orlando include Travel Assistance provided by Terrawind Global Protection, at no extra cost.

This benefit is especially relevant for families driving a minivan on Florida highways around Disney Orlando, where a medical emergency or unexpected travel disruption far from home can be costly. Coverage typically includes:

• Medical assistance and travel insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important limitations to know before your Disney Orlando minivan hire:

• This benefit does not apply to residents of the United States or Canada
• It does not cover damage to the minivan itself (that is handled by CDW/LDW)
• Pre-existing medical conditions are excluded from the medical cover
• Some reimbursements require contacting Terrawind before incurring expenses

Always review your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.

Yes, after-hours minivan returns are available at Disney Orlando hire locations, but the process and your liability differ depending on which counter you used.

At the Walt Disney World Car Care Centre (Alamo, National, Enterprise), the facility operates approximately 7 AM to 6 PM. If you return your minivan after closing:

• Park the vehicle as directed by the hire company's instructions
• Drop the keys in the designated dropbox at the location
• You remain responsible for the minivan until the next business day when staff inspect it

At the Budget location at the DoubleTree Suites by Hilton (2305 Hotel Plaza Blvd), counter hours are Monday to Friday 8 AM to 6 PM, Saturday 8 AM to 4 PM, and Sunday 8 AM to 12 PM. After-hours key dropbox returns are available, but you are fully liable for any damage or theft to the minivan until the next business day.

Before returning your minivan after hours at any Disney Orlando location:

• Take timestamped photos of the vehicle's exterior and fuel gauge
• Keep your final fuel receipt showing the tank was refilled near the return point
• Retain all paperwork in case a post-rental charge dispute arises

Yes, the standard fuel policy for a minivan hire at Disney Orlando is Full to Full, meaning you receive the minivan with a full tank and must return it full to avoid charges.

At pickup, check the fuel gauge with the hire agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Disney Orlando location.

When returning your minivan, refuel within approximately 10 miles or 15 kilometres of the return location so the tank does not drop below full during the drive back. Keep your final fuel receipt showing the station address, date, and time.

If you return the minivan with less than a full tank, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price
• A refuelling service or administrative fee on top of the fuel cost

Fuel prices in the Disney Orlando area tend to run 10 to 20% above the national average due to tourist demand, so budgeting for this is worthwhile. Some counter locations may offer a Prepaid Fuel option at pickup, but under that arrangement any unused fuel is typically non-refundable, so Full to Full is usually the better value for most minivan hirers.

Yes, picking up your minivan hire at Orlando International Airport (MCO) instead of a Disney Orlando on-property location adds significant surcharges that can increase your total cost by 20 to 35%.

Airport-specific fees at MCO typically include:

• Florida state hire tax of approximately 6 to 7%
• A local option fee of approximately GBP 5 per day
• A Customer Facility Charge (CFC) of approximately US$2.50 per day
• A concession recovery fee of approximately 10% of the base rate

By contrast, picking up your minivan at the Walt Disney World Car Care Centre (Alamo, National, Enterprise) or other Disney Orlando on-property locations avoids most of these airport-specific surcharges. Renters who use the Disney Orlando Car Care Centre typically save 15 to 25% compared to the same minivan booked at MCO, which can amount to US$50 to US$100 or more on a week-long hire.

The trade-off is logistics. The Disney Orlando Car Care Centre requires you to schedule a complimentary resort shuttle at least 2 hours in advance, whereas MCO offers direct consolidated hire car access after baggage claim. If you are arriving by plane and want to drive immediately, MCO may be more convenient despite the higher fees.

Yes, one-way hire of a minivan from Disney Orlando to another Florida city is generally available, but a drop-off fee may apply depending on your specific route and the hire company.

When booking a one-way hire, the drop-off fee is shown during checkout under the "To pay at destination" section. This fee is set by the rental partner and varies based on:

• The distance between Disney Orlando and your return city
• The hire company (Alamo, Enterprise, Hertz, Avis, Budget, etc.)
• The time of year and vehicle class

For shorter Florida routes, such as Disney Orlando to Miami via the Florida Turnpike, a drop-off fee may or may not apply. Longer or more remote routes typically carry higher fees. Cross-border one-ways, for example returning the minivan in another U.S. state, may be restricted or require prior approval from the hire partner.

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your booking confirmation. If the counter charges a different amount than what appeared on your confirmation, keep all paperwork and contact support after the hire ends.

Always confirm the one-way fee for your exact Disney Orlando minivan hire route before completing your booking.