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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Hertz in Las Vegas

Hertz operates out of the centralized Rent-A-Car Center at 7135 Gilespie Street, roughly three miles from Harry Reid International Airport — a free dedicated shuttle connects both Terminal 1 (doors 10 and 11, Level 1) and Terminal 3 (Level Zero, both ends) to the facility, running continuously regardless of arrival time. The Hertz desk itself is open 24 hours a day, seven days a week, so late-night arrivals face no counter closure. Nevada has no toll roads, which removes one common cost variable entirely; the main out-of-pocket items to plan for are fuel and the deposit hold. Fuel in Las Vegas averages around US$5.05 per gallon, and returning the car with less than a full tank triggers both a fuel charge and a service fee, so refueling nearby before drop-off is the practical move. Hertz places a deposit hold of around US$200 on a credit card in the primary driver's name at pickup — a credit card is required, and the hold typically releases within several business days after return. Drivers under 25 should budget for a young-driver fee of roughly US$19–25 per day. If your license uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic, for example — carry an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Ford Focus

Ford Focus | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Kia K4

Kia K4 | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Audi A6

Audi A6 | Automatic

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Ford Mustang Convertible

Ford Mustang Convertible | Automatic

CONVERTIBLE

or Convertible similar

4 2 Automatic
From / day
4.5/ 5
Toyota Tacoma

Toyota Tacoma | Automatic

PICKUP

or Pickup similar

5 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Las Vegas include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Las Vegas, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Las Vegas.

Will I face unexpected charges at the Hertz counter in Las Vegas when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at Las Vegas Harry Reid International Airport?

The Hertz counter at Las Vegas Harry Reid International Airport is not inside the terminal. All Hertz rentals at Las Vegas airport are processed at the off-site Rental Car Center (RCC), located at 7135 Gilespie Street, Las Vegas, NV 89119, approximately 3 miles south of the terminals.

To get there, follow these steps after landing:

  • Collect your baggage and exit to the ground transportation area outside baggage claim
  • Follow signs to the rental car shuttle stop and board the free blue-and-white shuttle
  • Shuttles run every 10 to 20 minutes and take you directly to the RCC
  • At the RCC, proceed to the Hertz counter to complete paperwork, then walk to the nearby vehicle lot for pickup

Plan for approximately 45 to 90 minutes from landing to driving away, depending on baggage wait times and counter volume. The Las Vegas RCC is shared with other rental brands, so lines can be longer during peak periods such as major conventions or holidays.

Is there a Hertz location in downtown Las Vegas?

Yes, there is a Hertz location in downtown Las Vegas. The counter is on the second level of the Garage Mahal at Circa Resort and Casino, 100 N Main St, Las Vegas, NV 89106.

This is the only Hertz location in downtown Las Vegas and offers a few advantages over the airport Rental Car Center:

  • No shuttle required, you drive or take a taxi directly to the garage
  • Less crowded than the airport RCC, which serves high volumes of travelers
  • Convenient for guests staying at Circa or nearby downtown properties
  • Located approximately 15 minutes by car from Harry Reid International Airport

If you are arriving by plane and prefer to skip the airport rental process, you can take a taxi or rideshare to the downtown Hertz counter and pick up your vehicle there. Contact the location directly to confirm current operating hours before heading over, as hours may differ from the airport RCC.

Are there toll roads in Las Vegas that affect my Hertz rental?

No, there are no toll roads in Las Vegas or anywhere in Nevada. All public highways, interstates, state routes, and local roads in Nevada are toll-free, so your Hertz rental will not incur any toll charges while driving in or around Las Vegas.

Common routes such as I-15, US-95, and SR-160 cost nothing in tolls. Note that state park entry fees (for example, at Valley of Fire State Park) are separate from tolls and must be paid at the booth.

If you plan to drive your Hertz rental beyond Nevada into neighboring states such as California, toll roads may apply. Southern California has several cashless toll roads (SR-73, SR-91 Express Lanes, and others) that use electronic billing. In that case, the toll device already installed in your Hertz vehicle would be used, and charges would be billed to your credit card after the rental.

Because Nevada itself has no tolls, you do not need to enroll in any toll program for driving within Las Vegas.

Can I get a Tolls Cashback refund on my Hertz rental in Las Vegas?

Yes, all bookings include Tolls Cashback, which refunds up to 5% of your total booking value for tolls paid during your rental. Because Las Vegas and Nevada have no toll roads, this benefit is most relevant if you drive your Hertz rental into a neighboring state such as California, where cashless toll roads are common.

To claim your Tolls Cashback after returning your Hertz vehicle in Las Vegas:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from the Hertz counter, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up my Hertz rental in Las Vegas?

When picking up your Hertz rental in Las Vegas, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name (not a digital copy)
  • A major credit card with the driver's name printed on the physical card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors traveling internationally)

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit at the Hertz counter in Las Vegas. Bring a backup credit card in your name in case your primary card is declined. All documents must be physical originals.

How much is the security deposit for a Hertz rental in Las Vegas?

When picking up a Hertz rental in Las Vegas, the counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and location.

A few important points to keep in mind:

  • The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle
  • Your bank controls how quickly the hold disappears after release, which can take up to 15 business days
  • Premium or specialty vehicles at the Las Vegas Hertz locations may carry higher hold amounts
  • Only a physical, major credit card in the main driver's name is accepted. Debit cards, prepaid cards, and virtual cards are not accepted

Even if you prepaid your booking in full, you are still required to present a credit card at the Hertz counter in Las Vegas for the deposit hold. Notify your bank of your travel plans in advance to avoid the authorization being flagged as suspicious.

How do I add an additional driver to my Hertz rental in Las Vegas?

Yes, you can add an additional driver to your Hertz rental in Las Vegas, either before pickup or at the counter when you collect the vehicle.

Here is what you need to know:

  • The additional driver must be present at the Hertz counter in Las Vegas at the time of pickup with a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the rental agreement
  • If your booking confirmation states that an additional driver is included, no extra fee applies for the first additional driver
  • If not included, Hertz charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 plus applicable taxes

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges. If you need to add a driver after pickup, visit a Hertz branch in Las Vegas to update the agreement in person.

What airport fees and taxes apply to a Hertz rental at Las Vegas airport?

Renting from the Hertz counter at the Las Vegas Rental Car Center (RCC) at Harry Reid International Airport adds several local fees and taxes on top of your base rate. These are standard charges applied to all airport rentals in Las Vegas and are not specific to Hertz alone.

Typical fees you may see at the Las Vegas airport Hertz counter include:

  • Airport concession recovery fee (approximately 10% of the base rate)
  • Customer facility charge (CFC), typically US$4.50 to US$5.00 per day
  • Nevada state and Clark County taxes and tourism surcharges

Combined, these fees can add 25% to 40% to your base rental rate. If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Hertz counter. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the rental is complete.

Picking up your Hertz rental at the downtown Las Vegas location (Circa Resort and Casino) rather than the airport may reduce some of these fees, as off-airport locations do not carry the same concession and facility charges.

What is the minimum age to rent a car with Hertz in Las Vegas?

The minimum age to rent a car with Hertz in Las Vegas without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee.

Key age-related rules for Hertz rentals in Las Vegas:

  • Drivers 25 and older: no age surcharge applies
  • Drivers 21 to 24: a young-renter surcharge applies, charged daily at the Las Vegas Hertz counter
  • Drivers under 21: generally not eligible to rent with Hertz in Las Vegas
  • Certain vehicle classes such as premium, luxury, full-size SUVs, and convertibles are typically restricted to drivers 25 and older

Nevada is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers aged 18 and older, so the standard Hertz policy applies in Las Vegas. If you are 21 to 24, choose an economy, compact, or intermediate vehicle class to maximize your chances of eligibility. All standard document and credit card requirements still apply regardless of age.

Can I return my Hertz rental after hours in Las Vegas?

Yes, after-hours returns are possible at Hertz locations in Las Vegas, but you should confirm the specific procedure before your rental ends.

For the airport Rental Car Center at 7135 Gilespie Street, Las Vegas:

  • Park the vehicle in the designated Hertz area within the RCC lot
  • Leave the keys in the after-hours drop box at the Hertz counter area
  • Keep a photo of the fuel gauge and odometer before leaving the vehicle
  • Retain your final fuel receipt from a nearby station as proof of a full tank

For the downtown Las Vegas Hertz location at Circa Resort and Casino (100 N Main St), an on-site key drop box is also available for after-hours returns.

Be aware that when you drop off outside staffed hours, the vehicle condition is not inspected until the next business day. Take photos of all sides of the vehicle at the time of return to protect yourself against any damage disputes. Your rental agreement remains active until the Hertz team formally closes the contract, so liability for the vehicle continues until check-in is complete.

Does my Hertz rental in Las Vegas include insurance coverage?

Your Hertz rental in Las Vegas may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan selected at booking. Check your booking confirmation to see exactly what is included.

Here is a summary of the main coverage types relevant to a Las Vegas Hertz rental:

  • CDW/LDW: reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles. Some U.S. states require a minimum level, but not all do. Adding supplemental liability coverage is strongly recommended
  • CDW/LDW does not cover third parties, your personal injuries, or your belongings

If an incident occurs during your Las Vegas rental, prioritize safety, contact local authorities if needed, and notify Hertz immediately using the number on your rental agreement. Collect photos, the time and location, and any police report number. Report the incident promptly, as delays can affect your coverage.

What is the fuel policy for Hertz rentals in Las Vegas?

Hertz rentals in Las Vegas follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Follow these steps to avoid fuel fees:

  • At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location before dropping off. For the Las Vegas airport RCC at 7135 Gilespie Street, gas stations can be found along Paradise Road and nearby streets
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at the Las Vegas Hertz locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Hertz will charge for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. Returning the tank full is always the most cost-effective option.

Does my Hertz Las Vegas booking include travel assistance if something goes wrong?

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an emergency occurs during your Las Vegas trip or while driving your Hertz rental in the surrounding region.

Core benefits typically included are:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Las Vegas rental, contact Terrawind 24 hours a day:

Provide your full name, your Hola Car Rentals confirmation number, your current location in or around Las Vegas, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your reservation.

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