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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 18 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in South Carolina include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in South Carolina, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in South Carolina.

Will I face unexpected charges at the Hertz counter in South Carolina when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in South Carolina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in South Carolina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up a Hertz hire car in South Carolina?

To pick up your Hertz hire car in South Carolina, you must bring the following physical documents to the counter:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the authorisation hold)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at the Hertz counter in South Carolina.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted.

Do I need an International Driving Permit to hire from Hertz in South Carolina?

An International Driving Permit (IDP) is mandatory for your Hertz hire in South Carolina if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian) script. In that case, the Hertz counter will require both your original licence and the IDP together.

If your licence is in a Latin alphabet but not in English, an IDP is strongly recommended, though not strictly mandatory. Hertz South Carolina staff may have difficulty reading a licence in an unfamiliar language, so carrying an IDP avoids potential issues at pickup.

Key points to remember:

  • The IDP is a translation booklet only, not a standalone licence
  • You must carry your original licence at all times alongside the IDP
  • Obtain your IDP in your home country before travelling, as US-based issuers do not issue IDPs to non-US licence holders
What is the minimum age to hire a car from Hertz in South Carolina?

To hire from Hertz in South Carolina, the standard minimum age is 21. Drivers aged 21 to 24 are permitted but will be charged a daily young-hirer surcharge at the Hertz counter.

For Hertz, Thrifty, and Dollar, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes. Young-hirer surcharges are separate and apply on top of the base rate.

Additional restrictions for under-25 renters at Hertz in South Carolina include:

  • Most premium, luxury, full-size SUV, minivan, and convertible vehicle classes are restricted to drivers 25 and older
  • Economy, compact, and intermediate categories are typically available to younger renters
  • A major credit card in the main driver’s name is still required for the authorisation hold

Drivers 25 and older are not subject to any young-hirer surcharge at Hertz locations across South Carolina.

How do tolls work when hiring from Hertz in South Carolina?

South Carolina has one primary toll road: the Southern Connector, a 16-mile stretch connecting I-185 to I-385 near Greenville. If you are driving a Hertz hire car in South Carolina and plan to use this road, here is what to expect.

The Southern Connector uses the PalPass (also called Palmetto Pass) electronic system. Payment options at the toll plazas include:

  • PalPass transponder (electronic)
  • Cash with exact change at certain ramps (Highway 20 and Fork Shoals Road)
  • Credit or debit cards (Visa, Mastercard, AMEX, Discover) at mainline plazas only; PIN debit is not accepted

Typical toll costs for a standard car range from approximately US$0.075 to US$3.00 for the full 16-mile route, which involves two toll points.

At the Hertz counter in South Carolina, you can enrol in an optional electronic toll programme (such as PlatePass) for a daily fee of approximately US$3.95 to US$4.95, capped at around US$19.75 per hire period, plus actual toll charges. This lets you use electronic lanes without a personal transponder.

If you drive through a cashless toll without enrolling, Hertz will bill you the toll at the highest undiscounted rate plus an administrative fee, which can be significantly higher than paying directly.

What credit card do I need for the Hertz security deposit in South Carolina?

Yes, a major credit card is required for the authorisation hold when picking up your Hertz hire in South Carolina. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted.

The card must meet all of the following conditions:

  • Physical card (not a digital wallet or virtual card number)
  • Issued in the main driver’s name, with the name printed on the card
  • Sufficient available credit to cover the hold, typically around US$300 to US$400 for standard vehicles at Hertz locations in the United States

The deposit is a temporary authorisation hold, not a charge. It reduces your available credit until Hertz releases it after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 working days.

Even if you prepaid your booking, you must still present a physical credit card at the Hertz counter in South Carolina. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on in-person authorisations.

Does Hertz in South Carolina have off-airport hire locations?

Yes, Hertz operates both airport and off-airport locations in South Carolina. In addition to counters at major airports, Hertz runs neighbourhood locations known as Hertz Local Edition branches in cities across the state.

Airport locations with Hertz in South Carolina include:

  • Columbia Metropolitan Airport (CAE) in West Columbia, at 3000 Aviation Way or 3250 Airport Blvd, Suite 10
  • Greenville-Spartanburg International Airport (GSP) in Greer
  • Charleston International Airport (CHS) area in North Charleston
  • Myrtle Beach International Airport (MYR)
  • Hilton Head Island Airport (HHH)
  • Donaldson Centre Airport (GDC) near Greenville

Off-airport Hertz Local Edition branches in South Carolina are typically co-located with body shops, hotels, or repair facilities. These locations often offer pickup and delivery service, direct insurance billing, and unlimited mileage options. Base rates at off-airport Hertz sites in South Carolina are generally lower than airport locations because they avoid certain airport concession fees and surcharges.

To confirm the exact address and hours for your preferred Hertz location in South Carolina, check your booking confirmation before travelling.

What is the fuel policy for Hertz hires in South Carolina?

Hertz hires in South Carolina follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Hertz hire in South Carolina:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in South Carolina with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Hertz counters in South Carolina may offer a Prepaid Fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value unless you are certain you will not refuel before returning.

Can I get Tolls Cashback on my Hertz hire in South Carolina?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Hertz hire in South Carolina. You can claim up to 5% of your total booking value back for tolls paid during your hire period.

This is especially useful if you drive the Southern Connector near Greenville, the only toll road in South Carolina, or if your Hertz itinerary takes you into neighbouring states with more extensive toll networks.

To claim your Tolls Cashback after returning your Hertz vehicle in South Carolina:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

What insurance cover is included in a Hertz hire in South Carolina?

The insurance included in your Hertz hire in South Carolina depends on the rate plan you selected when booking. Here is a breakdown of the main coverages to understand:

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Hertz hire in South Carolina. Some US states require hire companies to include state-minimum liability, but this is not universal. Adding supplementary liability cover of up to US$300,000 is strongly recommended.

Common exclusions across all coverages include:

  • Prohibited use such as driving under the influence, off-road use, or racing
  • Drivers not listed on the Hertz hire agreement
  • Damage to tyres, undercarriage, or roof (unless specifically included)
  • Late or missing incident reports

Always review your booking confirmation and the Hertz hire agreement at the South Carolina counter to confirm exactly which coverages are active and what deductibles apply.

Can I add an additional driver to my Hertz hire in South Carolina?

Yes, you can add an additional driver to your Hertz hire in South Carolina, either as an included benefit or for a fee at the counter, depending on your rate.

For Hertz in South Carolina, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes, when not already included in your booking. Check your confirmation for the line stating additional driver is included before arriving at the counter.

Requirements for adding an additional driver at the Hertz counter in South Carolina:

  • The additional driver must be physically present at pickup
  • They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
  • They must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young-hirer surcharge
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in South Carolina are covered by protections such as CDW and liability cover. Never allow an unlisted person to drive the vehicle, as this can void your cover and result in additional charges.

Can I pick up a Hertz car in South Carolina and return it in another state?

Yes, one-way hires are generally available with Hertz in South Carolina, allowing you to pick up in one city or state and return the vehicle at a different location. However, a drop-off fee may apply depending on the route.

Key points about one-way Hertz hires from South Carolina:

  • Same-city routes, such as airport to downtown within South Carolina, often have no drop-off fee
  • Routes between different cities or states typically carry a drop-off fee that varies by distance, vehicle class, and season
  • Cross-border hires into Canada or Mexico are generally restricted or require prior authorisation from Hertz
  • Driving across US state lines from South Carolina is generally permitted under your Hertz hire agreement, but always confirm territory rules on your contract

The drop-off fee for your specific Hertz route from South Carolina will be shown under the section labelled to pay at destination during the booking process. This fee cannot be prepaid and is paid directly to Hertz at the counter or upon return.

If you need to change your return location after booking, contact support promptly, as mid-hire route changes must be approved by Hertz and may result in re-pricing or a higher fee.

What happens if my flight is delayed and I arrive late for my Hertz hire in South Carolina?

If your flight is delayed and you arrive later than your scheduled Hertz pickup time in South Carolina, your reservation will generally be held for up to 24 hours from the original pickup time. As long as you arrive within that window and the Hertz counter is still open, you can collect your vehicle without losing your booking.

Important considerations for late arrivals at Hertz locations in South Carolina:

  • If your delay is less than 24 hours, Hertz will hold your reservation; confirm the counter hours for your specific South Carolina location in advance
  • If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
  • After-hours arrivals require advance arrangement; check your booking confirmation for any after-hours pickup instructions at your Hertz South Carolina location

Counter hours vary by location across South Carolina, including at airports such as Columbia Metropolitan (CAE), Greenville-Spartanburg (GSP), Charleston (CHS), and Myrtle Beach (MYR). Always verify the operating hours for your specific Hertz branch before travelling so you can plan your arrival accordingly.

Does Hertz in South Carolina include travel assistance with my booking?

Yes, most bookings made through Hola Car Rentals for a Hertz hire in South Carolina include travel assistance coverage provided by Terrawind Global Protection. This benefit is included at no extra cost and is designed to support you during unexpected situations whilst travelling.

Coverage typically includes:

  • Medical assistance for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is particularly relevant if you experience a medical emergency or accident whilst driving your Hertz hire on South Carolina highways such as I-26, I-77, or I-95, where distances between towns can be significant.

To use the assistance, call +1 888 980 9992 (toll-free, available 24 hours) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Always review your booking confirmation to confirm the exact terms and limits that apply to your Hertz South Carolina reservation.

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