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About hiring a car with Hertz in Myrtle Beach
Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Myrtle Beach include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Myrtle Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Myrtle Beach.
Will I face unexpected charges at the Hertz counter in Myrtle Beach when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Myrtle Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Myrtle Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at Myrtle Beach International Airport?
The Hertz counter at Myrtle Beach International Airport (MYR) is located at 1100 Jetport Road, Suite 109, Myrtle Beach, SC 29577, which is an on-airport facility within or directly adjacent to the terminal. This is the primary Hertz location for airport arrivals in Myrtle Beach.
The counter is open seven days a week from 7:00 AM to 11:30 PM, making it convenient for most flight arrivals. Because the Hertz desk is on-airport at MYR, you do not need to take a remote shuttle, though you should follow the car hire signs inside the terminal to reach the counter.
Once you collect your baggage, proceed to the Hertz desk, present your booking confirmation, driver's licence, and a major credit card in your name. Allow roughly 20 to 45 minutes from landing to driving away, depending on baggage claim wait times and counter queues.
What are the Hertz counter hours at Myrtle Beach airport?
The Hertz counter at Myrtle Beach International Airport (MYR) is open Monday through Sunday, 7:00 AM to 11:30 PM. This schedule covers the vast majority of flight arrivals into Myrtle Beach.
If your flight lands after 11:30 PM, no after-hours pickup option is specified for the Hertz airport location in Myrtle Beach, so it is important to plan your arrival accordingly. If a delay pushes your arrival past counter closing time, contact support as soon as possible.
Hertz also has off-airport locations in Myrtle Beach, including 1732 Hwy 501 and 1250 Airdrome Avenue. These city locations operate on shorter hours, typically Monday through Friday 8:00 AM to 5:00 PM and Saturday 9:00 AM to 1:00 PM, with the Hwy 501 location closed on Sundays. If you plan to pick up from one of these Hertz city branches in Myrtle Beach, confirm hours in advance and plan your arrival within the operating window.
What documents do I need to pick up a Hertz hire car in Myrtle Beach?
To pick up your Hertz hire car in Myrtle Beach, you must bring the following physical documents:
- A valid, original driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for international visitors)
If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Myrtle Beach. Debit and prepaid cards are not accepted for the authorisation hold, so bring a major credit card with sufficient available credit.
Are there toll roads near Myrtle Beach, and how does Hertz handle tolls?
Myrtle Beach itself does not have toll roads, but if you drive inland towards Greenville, South Carolina, you may encounter the Southern Connector on Interstate 185, which uses the PalPass (also called Palmetto Pass) electronic toll system. Tolls on that road range from approximately US$0.075 to US$3.00 for a full 16-mile trip.
For your Hertz hire in Myrtle Beach, the vehicle will include an electronic toll device. At the counter you can choose between:
- An unlimited toll package, typically priced between US$11 and US$25 per day, which covers all tolls without per-use fees
- A pay-per-use arrangement, where Hertz bills you the actual toll amount plus an administrative processing fee per transaction
If you drive through a cashless toll lane without enrolling in a programme, Hertz will charge the toll at the highest undiscounted rate plus an administrative fee, which can be significantly more expensive than enrolling upfront.
To avoid surprises, decide at the Hertz counter in Myrtle Beach whether you want the unlimited package or plan to pay manually where cash lanes are available. Review the hire agreement before signing so you understand the daily cap and billing timeline, as toll charges can appear on your card weeks after the hire ends.
Is a credit card required to hire from Hertz in Myrtle Beach?
Yes, a major credit card is required to hire from Hertz in Myrtle Beach. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented as a physical card at the counter.
At pickup, Hertz in Myrtle Beach will place a temporary authorisation hold on your credit card. For a standard vehicle in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and location policies. The hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 business days depending on your bank.
Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit, even if you have already prepaid your booking. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on in-person authorisations.
Can I get Tolls Cashback on my Hertz hire in Myrtle Beach?
Yes, all bookings made through Hola Car Rentals, including Hertz hires in Myrtle Beach, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.
While Myrtle Beach itself has no local toll roads, you may encounter tolls if you drive towards Greenville on the Southern Connector (PalPass system) or travel through other states. Any tolls you pay during your Hertz hire in Myrtle Beach are eligible for the cashback.
To claim your refund:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback, followed by your reservation number
- Attach your Hola Car Rentals confirmation, the signed hire agreement from Hertz, and a receipt or statement showing the toll charges paid
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Myrtle Beach hire ends.
How much is the security deposit for a Hertz hire in Myrtle Beach?
For a Hertz hire in Myrtle Beach, the security deposit is a temporary authorisation hold placed on your credit card at pickup. For standard vehicles in the United States, the typical hold is around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Hertz location in Myrtle Beach.
The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after the hire concludes.
To prepare for your Hertz pickup in Myrtle Beach:
- Bring a major credit card with enough available credit to cover the hold plus any expected charges
- Ensure the card has the driver’s name physically printed on it
- Notify your bank of your travel plans to prevent fraud blocks
- Bring a backup credit card in case your primary card is declined
Debit cards and prepaid cards are not accepted for the deposit at the Hertz counter in Myrtle Beach.
Does Hertz in Myrtle Beach charge a young driver surcharge for drivers under 25?
Yes, Hertz in Myrtle Beach charges a young driver surcharge for renters between the ages of 21 and 24. The fee is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.
South Carolina does not have a state law requiring rentals to drivers under 21, so the minimum age at the Hertz counter in Myrtle Beach is 21. Drivers aged 21 to 24 can hire but will pay the daily surcharge and face vehicle class restrictions. Most premium, full-size, luxury, and speciality categories are reserved for renters aged 25 and older.
If you are under 25 and hiring from Hertz in Myrtle Beach, plan to book an economy, compact, or intermediate vehicle to avoid class-based denials. The surcharge is paid at the counter and is not included in your prepaid rate. Budget for this additional daily cost when comparing hire prices.
Can I add an additional driver to my Hertz hire in Myrtle Beach?
Yes, you can add an additional driver to your Hertz hire in Myrtle Beach, either as part of your rate if it includes a free additional driver, or by paying a fee at the counter.
When the additional driver is not included in your rate, Hertz in Myrtle Beach charges US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the hire period.
To add a driver at the Hertz counter in Myrtle Beach:
- The additional driver must be present at pickup with a valid driver’s licence
- If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also bring an International Driving Permit
- Both the main driver and the additional driver must sign the hire agreement
- The additional driver must meet the minimum age requirement (21 in South Carolina, subject to the young driver surcharge if under 25)
Only drivers listed on the Hertz hire agreement in Myrtle Beach are covered by the vehicle’s protections such as CDW and liability cover. Anyone who drives without being named on the contract may void those protections.
What fuel policy applies to Hertz hires in Myrtle Beach?
Hertz hires in Myrtle Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid extra costs at the end of your Myrtle Beach hire:
- Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
If you return the Hertz vehicle in Myrtle Beach with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a service fee. Asking the Hertz agent at pickup about the nearest petrol station to the return location is a good way to plan ahead.
Is a one-way hire possible with Hertz in Myrtle Beach?
Yes, one-way hires are possible with Hertz in Myrtle Beach, meaning you can pick up the car at the Myrtle Beach airport or a city location and return it to a different city or airport. However, a drop-off fee may apply depending on the route.
The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process. Common patterns include:
- Same-city airport to downtown Myrtle Beach: often no drop-off fee
- Myrtle Beach to another city in South Carolina or neighbouring state: a drop-off fee typically applies
- Long-distance or cross-country routes: fees are usually higher and some routes may not be available
Review your booking confirmation before pickup to confirm whether a drop-off fee applies to your specific Hertz route from Myrtle Beach. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact support after the hire.
Does my Hertz booking in Myrtle Beach include travel assistance?
Yes, most bookings made through Hola Car Rentals, including Hertz hires in Myrtle Beach, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.
For eligible travellers, the coverage includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you need assistance during your Hertz hire in Myrtle Beach, for example after a motorway breakdown or a medical situation while driving in South Carolina, contact the assistance line 24 hours a day:
- Phone: +1 888 980 9992 (toll-free)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Myrtle Beach hire.
What insurance options are available for a Hertz hire in Myrtle Beach?
When picking up your Hertz hire in Myrtle Beach, you will typically have access to the following insurance and protection options:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Myrtle Beach and surrounding areas. Some U.S. states require a minimum liability level, but not all do, so adding supplementary liability is strongly recommended.
CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. These are separate protections. If your Hola Car Rentals confirmation already includes CDW or liability cover, verify this on the Hertz hire agreement at the Myrtle Beach counter before signing.
If you are unsure what is included in your rate, review the coverage details on your booking confirmation. Adding all drivers to the Hertz agreement in Myrtle Beach is essential, as protections only apply to named drivers.
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