Hertz Car Hire
in Sacramento

Hola Car Rentals is the only premium partner of the top car hire brands operating in Sacramento, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Sacramento.

No. With Hola Car Rentals, all costs and charges for your booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When collecting a Hertz hire at Sacramento International Airport (SMF), you do not go directly to a counter inside the terminal. Instead, after collecting your luggage, you take a dedicated hire car shuttle from the ground-level curb at baggage claim to the consolidated hire car facility on airport property.

• The shuttle operates 24 hours a day and arrives approximately every 10 minutes at designated stops
• Shuttle wait times are longer during peak hours, roughly 4 to 10 a.m. and 8 p.m. to midnight
• Plan for a total of 25 to 35 minutes of shuttle wait and ride time to reach the facility

Once at the consolidated facility, follow signage to the Hertz counter. From the moment you land, the full process from baggage claim through counter service and vehicle allocation typically takes 40 to 85 minutes. Hertz at Sacramento International Airport accepts after-hours returns, with vehicles accepted as early as 4:00 a.m. For specific after-hours key drop procedures, confirm with the Hertz counter at SMF when you collect your vehicle.

Hertz operates multiple locations in Sacramento, and hours differ significantly between them.

• Sacramento International Airport (SMF): the Hertz counter is open 24 hours a day, making it suitable for early-morning or late-night arrivals
• Centre Sacramento (1025 16th Street): operates on standard business hours, generally Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Fulton Avenue location (2125 Fulton Ave Suite 160): also operates Monday through Friday, 8:00 a.m. to 5:00 p.m.

If your flight arrives outside business hours, the Hertz counter at Sacramento International Airport is your best option. For city-centre collections, plan your arrival during weekday business hours to avoid finding the counter closed. Hours can change on public holidays, so always verify the hours shown on your booking confirmation before travelling.

Yes, hiring from Hertz at Sacramento International Airport (SMF) adds several location-specific fees on top of the base hire rate. These are standard airport surcharges applied to all brands at SMF, not Hertz-specific charges.

• Airport Concession Recovery Fee (ACRF): typically 10 to 12% of the base rate, charged because Hertz operates on airport property
• Customer Facility Charge (CFC): approximately GBP 4.50 to GBP 5.50 per day, covering the consolidated hire car facility
• Vehicle Licence Recovery Fee (VLRF): roughly 9 to 10% of the base rate

Combined, these surcharges can add 25 to 35% to the base rate for a Sacramento airport hire. If your booking confirmation shows these fees as included, you should not be billed again at the counter. Off-airport Hertz locations in Sacramento, such as the centre or Fulton Avenue branches, avoid the airport concession fee and can be 20 to 40% cheaper per day for comparable vehicles, though you will need separate transport to reach them.

California uses the FasTrak electronic toll system statewide. There are no cash toll booths on most facilities, so your Hertz hire in Sacramento will be subject to cashless tolling whenever you use toll roads or bridges.

• All Hertz vehicles at Sacramento come equipped with an electronic toll device or plate-based billing system
• At the Hertz counter in Sacramento, you can purchase an unlimited toll package for approximately US$11 to US$25 per hire day, covering all toll usage during the hire period
• If you decline the package, Hertz will charge you the actual toll amounts plus administrative processing fees after the hire ends, sometimes weeks later

The highest toll exposure near Sacramento is in the San Francisco Bay Area, where bridge crossings cost approximately US$7 to US$15 each. If you plan to drive to San Francisco, the Bay Bridge (westbound) costs around US$8.50 with FasTrak, and the Golden Gate Bridge (southbound) costs US$9.75 with FasTrak or US$10.75 by invoice. Within Sacramento itself, toll exposure is lower, but express lanes on nearby motorways use dynamic pricing and require a transponder. Do not move the toll device between vehicles, as this can result in penalties.

Yes, all Hola Car Rentals bookings, including Hertz hires in Sacramento, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire.

This benefit is especially useful in Sacramento because driving to the San Francisco Bay Area means crossing bridges that can cost US$7 to US$15 per crossing. To claim your cashback after returning your Hertz vehicle in Sacramento:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the Hertz hire agreement, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. For example, if your Sacramento booking total is US$400, the maximum cashback is US$20. If you paid US$14 in bridge tolls, you receive US$14 back. Late submissions received after 30 days are not accepted.

To collect your Hertz hire in Sacramento, you must present the following physical documents at the counter. Digital copies are not accepted.

• Valid driving licence, original and unexpired, in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• Passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Hertz counter in Sacramento. For licences in English or other Latin-alphabet languages, an IDP is recommended but not strictly required. The IDP is a translation document only and must be carried alongside your original licence. Obtain it in your home country before travelling, as it cannot be issued abroad. Debit and prepaid cards are not accepted for the deposit.

Yes, Hertz in Sacramento applies a young driver surcharge for renters aged 21 to 24. The minimum age to hire without a surcharge is 25.

• Drivers aged 21 to 24 are eligible to hire but pay a daily young-renter fee at the Hertz counter in Sacramento
• Hertz charges approximately US$13.50 per hire day for young drivers, with a maximum cap of US$189 per hire period
• Certain vehicle classes, including full-size, SUVs, luxury, premium, convertible, and minivan categories, are typically restricted to renters aged 25 and older

Drivers aged 20 or younger are generally not eligible to hire from Hertz in Sacramento. When booking, select an economy, compact, or intermediate vehicle class to maximise availability as a young driver. The surcharge is paid directly at the Hertz counter in Sacramento and is not included in your prepaid rate. Budget for this fee in advance, as it can significantly increase the total cost of a multi-day hire.

When collecting your Hertz hire in Sacramento, the counter will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after the hire ends.

• Typical hold for standard vehicles at Hertz in Sacramento: approximately US$300 to US$400
• Premium, speciality, or larger vehicle classes may carry a higher hold amount
• The hold is released after you return the vehicle, but your bank controls when it appears back on your account, which can take up to 15 working days

You must present a physical major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Sacramento. If your primary card is declined, a backup credit card in your own name is the only alternative. Before travelling, notify your bank of your trip to prevent fraud blocks on the authorisation. The exact hold amount is set by Hertz at the Sacramento location and may vary by season or vehicle class.

Yes, you can add an additional driver to your Hertz hire in Sacramento, but the additional driver must be present at the counter at the time of collection with their own valid driving licence.

Under California state law, hire companies are generally prohibited from charging additional driver fees in certain circumstances. However, when a fee does apply at the Hertz counter in Sacramento, the standard rate is approximately US$13.50 per hire day, with a maximum cap of US$189 for the hire period. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

• The additional driver must meet the same age and document requirements as the main driver
• If the additional driver’s licence uses a non-Latin alphabet, they will also need an International Driving Permit
• Only drivers listed on the Hertz hire agreement in Sacramento are covered by the vehicle’s protections

If you need to add a driver after collection, you must visit a Hertz branch in Sacramento to update the agreement. Phone or chat requests alone are typically not sufficient.

Hertz hires in Sacramento follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At collection, verify the fuel gauge with the Hertz agent in Sacramento and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location, whether that is Sacramento International Airport or a city branch, so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Sacramento with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at Sacramento International Airport, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone. If the vehicle was not full at collection, ask the Hertz agent to record the exact starting level on the agreement and return it at that same level.

Yes, Sacramento and its surrounding areas have notable speed and red light camera enforcement that can affect Hertz renters unfamiliar with local patterns.

• Red light cameras in the Sacramento area disproportionately target right-turn violations, which surprises many visitors who expect enforcement to focus on running red lights straight through
• High-enforcement intersections include areas along 9th Street, 16th Street, Florin Road, and Franklin Boulevard, as well as nearby cities like Citrus Heights, Elk Grove, and Rancho Cordova
• California has introduced work-zone speed cameras on state highways, fining drivers going 11 mph or more over the posted limit in active work zones

Downtown Sacramento also experiences significant traffic disruptions on event nights at Golden 1 Center, which hosts up to 189 events per year. Streets including J Street, L Street, and Capitol Mall may be temporarily closed, with police-managed barricades and signal changes prioritising motorway ramps. If you are driving a Hertz hire in Sacramento on an event night, allow extra time and check the Golden 1 Center event calendar in advance. Any traffic fines or camera violations incurred during your Hertz hire in Sacramento are your responsibility and will be billed to your card after the hire ends.

The insurance included with your Hertz hire in Sacramento depends on the rate plan you selected when booking. It is important to review your confirmation carefully before arriving at the Sacramento counter.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism, subject to any applicable excess shown on your confirmation
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz hire in Sacramento. Some U.S. states require a minimum level of liability, but not all do, so confirm whether this is included in your rate

CDW and LDW do not cover damage to other vehicles or injuries to third parties. LIS does not cover damage to the Hertz vehicle itself. These are separate protections and both are recommended. Neither covers personal belongings or your own injuries, which require separate add-ons. At the Hertz counter in Sacramento, decline any coverage already included in your booking to avoid duplicate charges. If you are charged for something already shown as included on your confirmation, keep all paperwork and contact support after the hire ends.

Yes, most Hola Car Rentals bookings, including Hertz hires in Sacramento, include Travel Assistance provided by Terrawind Global Protection. However, this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, Travel Assistance covers scenarios that can arise during a Hertz hire in Sacramento, such as a medical emergency on a Sacramento-area motorway, a vehicle breakdown far from the city, or a flight cancellation affecting your return.

• Medical cover for up to 5 passengers for non-pre-existing conditions and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the benefit during your Hertz hire in Sacramento, call the 24-hour assistance line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. This cover does not replace CDW/LDW for vehicle damage or LIS for third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.