VERIFIED REVIEWS
About hiring a car in Atlantic City
Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Atlantic City include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Atlantic City, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Atlantic City.
Will I face unexpected charges at the Hertz counter in Atlantic City when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Atlantic City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Atlantic City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Hertz hire car in Atlantic City?
Hertz operates two pickup locations in Atlantic City, so it is important to confirm which one matches your reservation before you arrive.
- Airport location: Tilton Road, Egg Harbor Township, NJ 08234, near Atlantic City International Airport (ACY). After landing at ACY, proceed to the Hertz counter at this Tilton Road facility. A shuttle connects the terminal to the hire area.
- City centre location: 777 Harrahs Blvd, inside Harrah's hotel, to the right of the main entrance. This Hertz counter is ideal if you are staying in Atlantic City and do not need airport access.
Check your booking confirmation to confirm which Hertz location is assigned to your reservation. Returning the vehicle to the wrong location may result in additional fees, so verify the drop-off address before your trip ends.
What are the Hertz counter hours at Atlantic City Harrah's and ACY airport?
Hertz counter hours in Atlantic City vary by location, so plan your pickup and return times accordingly.
- Harrah's hotel (777 Harrahs Blvd, Atlantic City): Monday to Friday 08:00 to 17:00, Saturday 09:00 to 13:00, Sunday closed.
- Airport location (Tilton Road, near ACY): Specific hours are not published; contact the Hertz Atlantic City airport counter directly for confirmation before your arrival.
No after-hours pickup or return details are confirmed for either Hertz location in Atlantic City. If your flight arrives outside counter hours, plan accordingly. Hire companies generally hold a booking for up to 24 hours from the original pickup time if you are delayed, but arriving during open hours is strongly recommended to avoid losing your reservation.
How do tolls work on the Atlantic City Expressway with a Hertz hire?
The Atlantic City Expressway is a key route connecting Atlantic City to Philadelphia and the Garden State Parkway, and it carries tolls that affect every Hertz hire in the area.
- The full length of the Atlantic City Expressway costs at least US$5.50 for a passenger vehicle, with barrier toll plazas at Egg Harbor and Pleasantville plus ramp tolls at seven interchanges.
- The expressway is moving toward all-electronic tolling (E-ZPass or Toll-By-Plate invoicing). If your Hertz vehicle does not have an active transponder, tolls are billed via Toll-By-Plate at higher rates, and the hire company may add processing fees of up to 3 times the toll amount (maximum US$5.00 per toll).
- At the Hertz counter in Atlantic City, you can purchase an unlimited toll package (typically US$11 to US$25 per day) or pay per use. If you opt out, tolls plus administrative fees are charged to your card after the hire ends.
Note that the Atlantic City Expressway ends at a signalised intersection rather than a seamless motorway merge, transitioning into one-way city streets. Be prepared for an abrupt shift to local navigation as you enter Atlantic City.
Can I get cashback on tolls paid during my Hertz hire in Atlantic City?
Yes, every booking through Hola Car Rentals includes Tolls Cashback, which applies to tolls you pay during your Hertz hire in Atlantic City, including charges on the Atlantic City Expressway, Garden State Parkway, and New Jersey Turnpike.
Here is how it works:
- You pay tolls normally during your Hertz hire, either through the transponder programme or Toll-By-Plate billing.
- After returning the vehicle, email [email protected] within 30 days with your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid.
- Hola Car Rentals reimburses the lesser of your total tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25.
- Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.
Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after your Atlantic City Hertz hire ends.
What documents do I need to pick up a Hertz car in Atlantic City?
To collect your Hertz hire in Atlantic City, bring the following physical documents. Digital copies are not accepted at the counter.
- Original, unexpired driver’s licence in the main driver’s name.
- International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be presented alongside your original licence, not instead of it.
- A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
- Passport or valid government photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets (required for visitors travelling internationally).
At the Hertz Atlantic City counter, all named drivers must be present and show valid documentation. If an additional driver’s licence uses a non-Latin alphabet, they will also need an IDP. Review your booking confirmation for any location-specific requirements before arriving.
Is there a young driver surcharge at Hertz in Atlantic City?
Yes, Hertz applies a young driver surcharge in Atlantic City for renters between the ages of 20 and 24. The fee is approximately US$25 per day and is paid at the counter, not prepaid online.
In the United Kingdom, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire from Hertz in Atlantic City but will be subject to this daily underage fee. Most vehicle classes such as full-size, SUVs, minivans, luxury, and premium categories are restricted to renters aged 25 and older, so younger drivers are generally limited to economy, compact, and intermediate vehicles.
New Jersey does not have a state law requiring hires to drivers under 21, so the Hertz Atlantic City minimum age follows the partner’s standard policy. Budget for the young driver surcharge when planning your trip, as it can add significantly to the total cost of your hire.
How does the fuel policy work for Hertz hires in Atlantic City?
Hertz uses a Full-to-Full fuel policy in Atlantic City. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Here is what to do at each stage:
- At pickup: Check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
- During the hire: Use the correct fuel type as shown in the vehicle. Keep fuel receipts in case of any dispute.
- Before return: Refuel within approximately 10 miles of the Hertz return location in Atlantic City so the gauge does not drop below full before you arrive. Keep the final receipt showing the date, time, and station address.
If you return the Hertz vehicle in Atlantic City without a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Returning full is always the most cost-effective option.
What insurance cover is included in a Hertz booking in Atlantic City?
The insurance included in your Hertz hire in Atlantic City depends on the rate plan selected at booking. For reservations made through Hola Car Rentals, the confirmation will show exactly what is covered.
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Hertz vehicle. At the Harrah's Atlantic City location, the CDW excess is US$0, meaning no out-of-pocket deductible for covered damage events on eligible rates.
- Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others. The third-party liability excess at the Harrah's Atlantic City Hertz location is US$0 on eligible rates. Note that some U.S. states require a minimum liability amount, but not all do; always confirm your confirmation shows this coverage.
CDW and LDW do not cover tyres, undercarriage, roof, or personal belongings. Always review the hire agreement at the Hertz counter in Atlantic City to confirm all coverages are active before driving away.
What is the security deposit amount for a Hertz hire in Atlantic City?
When you pick up your Hertz hire in Atlantic City, a temporary authorisation hold is placed on your credit card. This is not a charge but it reduces your available credit until the bank releases it after you return the vehicle.
For Hertz hires in the United Kingdom, including Atlantic City, the typical hold is approximately US$300 to US$400 for a standard vehicle. The exact amount varies by vehicle class, hire duration, and the specific Hertz location. Premium or speciality vehicles may carry a higher hold.
- You must present a physical major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
- Ensure your card has sufficient available credit to cover both the hold and any expected charges.
- Notify your bank of your travel plans to prevent fraud blocks on the authorisation.
After returning your Hertz vehicle in Atlantic City, the hold is released, but your bank controls when it appears back on your available credit, which can take up to 15 business days.
Can I add an additional driver to my Hertz hire in Atlantic City?
Yes, you can add an additional driver to your Hertz hire in Atlantic City, but the additional driver must be present at the counter at pickup with their own valid driver’s licence.
For Hertz in Atlantic City, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Check your booking confirmation to see if your rate already includes one additional driver at no extra cost.
- The additional driver must meet the same minimum age and document requirements as the main driver.
- If the additional driver’s licence uses a non-Latin alphabet, they will also need an International Driving Permit (IDP).
- Both the main driver and the additional driver must sign the Hertz hire agreement in Atlantic City.
- Only drivers listed on the agreement are covered by CDW, LDW, and liability protections.
If you need to add a driver after pickup, visit the Hertz branch in Atlantic City to update the agreement. Allowing an unlisted person to drive voids cover.
What driving rules should I know before picking up a Hertz car in Atlantic City?
Atlantic City has several road characteristics that can catch first-time visitors off guard, especially when driving a Hertz hire for the first time in the area.
- The Atlantic City Expressway ends at a signalised intersection at Baltic Avenue and Fairmount Avenue rather than merging smoothly into a motorway. Traffic immediately transitions into a one-way street system: Missouri Avenue runs eastbound and Arkansas Avenue runs westbound. Be prepared to navigate local streets immediately after exiting the expressway.
- Atlantic Avenue is a key 2.4-mile corridor through Atlantic City with 33 signalised intersections and shared turn lanes. Ongoing road changes, including a planned reduction from four to three lanes with a centre median, may affect traffic flow and turn options.
- Event-related closures on the Atlantic City Expressway are common, particularly in summer. Exits 2, 4, and 5 may close during major events, causing delays on surrounding roads. Check for advisories before driving your Hertz hire on event days.
- New Jersey has no congestion charges or emissions zones, so there are no additional city-centre driving fees beyond standard tolls.
Driving is on the right-hand side, the same as the rest of the United Kingdom.
Does travel assistance come with my Hertz booking in Atlantic City?
Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Hertz hire in Atlantic City as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.
If you are eligible, the coverage includes:
- Medical cover for up to 5 passengers during the trip.
- Legal assistance in the event of an accident, which could be relevant if you are involved in a collision on the Atlantic City Expressway or local roads.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
To use the assistance during your Hertz hire in Atlantic City, call the 24-hour line at +1 888 980 9992 or contact WhatsApp at +1 208 910 1001. Provide your full name and your Hola Car Rentals confirmation number. Always contact the assistance line before incurring medical or legal expenses, as some reimbursements require prior authorisation. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.
Can I pick up my Hertz car in Atlantic City and return it to a different city?
Yes, one-way hires are possible with Hertz, allowing you to pick up in Atlantic City and return the vehicle to a different location, but a drop-off fee may apply depending on the route.
Common patterns for Hertz one-way hires from Atlantic City:
- Atlantic City to another New Jersey city or a nearby state: a drop-off fee typically applies and varies by distance, vehicle class, and season.
- Cross-border one-ways (for example, to another country) are often restricted or carry significantly higher fees. Confirm with your booking confirmation before finalising.
The drop-off fee for your Hertz hire from Atlantic City is shown during the booking process under the section labelled as charges due at the destination. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation. If the Hertz counter in Atlantic City charges a different amount than what your confirmation shows, keep all paperwork and contact Hola Car Rentals support after the hire ends.
Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
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