Enterprise Car Hire in Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Ronald Reagan Washington National Airport (DCA) is located on-airport inside Parking 1. From either terminal, you can reach it by a short shuttle ride or a 10 to 15 minute walk.

When you arrive at Washington DCA, follow the car hire signs towards Parking 1. The Enterprise desk operates daily, including weekends, with hours from 07:00 to 18:00. There are no after-hours pickup arrangements noted at this location, so plan your arrival accordingly.

If you are collecting at Washington Dulles International Airport (IAD) instead, the Enterprise facility is located at 23430 Autopilot Dr, Dulles, VA 20166, typically reached by shuttle from the terminal.

Enterprise operates several neighbourhood locations in Washington DC beyond the airports, so you can collect your hire car closer to the city centre.

• Downtown Washington DC: Residence Inn Garage, 1110 14th St NW, Washington, DC 20005. Hours are Monday to Thursday 07:30 to 18:00, Friday until 17:00, and Saturday 09:00 to 12:00. Closed Sundays.
• Union Station: 99 H St NE, Washington, DC 20002. Open daily 08:00 to 18:00, including weekends.
• Southwest Waterfront: 1100 4th St SW, Washington, DC 20024.
• Georgia Ave NW: 5013 Georgia Ave NW, Washington, DC 20011.

Downtown Enterprise locations in Washington generally have shorter Saturday hours and are closed on Sundays, unlike the airport counters. No after-hours key drop is noted at city locations, so confirm your pickup time matches the branch schedule before booking.

No, Washington DC itself has no toll roads within its boundaries. However, if you drive your Enterprise hire car into neighbouring Maryland or Virginia, you will encounter cashless toll roads and bridges.

Common toll routes near Washington include:

• Wilson Bridge (I-95/I-495): approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side: dynamic pricing of US$4 to US$20 per segment during peak hours
• Dulles Toll Road to or from Washington Dulles Airport (IAD): approximately US$5.75 to US$6.25 one way
• I-95 Express Lanes towards Baltimore: approximately US$8 to US$15 total

All of these roads use all-electronic tolling with no cash booths. Your Enterprise hire vehicle comes equipped for E-ZPass-compatible billing. At the Enterprise counter in Washington, you can enrol in the TollPass programme, which charges approximately US$4.95 per usage day plus the actual toll amount, capped at US$34.65 per hire period. If you drive a toll road without enrolling, Enterprise will automatically bill you at the video toll rate, which is typically 25 to 100 per cent higher than the E-ZPass rate, plus an administrative fee.

There are no congestion charges or emissions zones in Washington DC.

Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise hire in Washington.

Since Washington DC has no toll roads within the city, this benefit applies when you drive your Enterprise car into Virginia or Maryland, where cashless toll roads like the Dulles Toll Road, the 495 Express Lanes, and the Wilson Bridge charge fees automatically.

To claim your cashback after returning your Enterprise hire in Washington:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

To collect your Enterprise hire car in Washington, you must present the following physical documents at the counter:

• A valid, unexpired driving licence with a photograph. Digital licences are not accepted.
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Washington from abroad.

If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original licence.

Enterprise in Washington requires all documents to be originals. Name mismatches between your licence, passport, and credit card are a common reason for delays at the counter, so ensure all names match before you travel.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the physical card is required at the Enterprise counter in Washington to cover the security deposit authorisation hold.

Debit cards, prepay cards, and virtual or digital wallet cards are not accepted for the deposit, even if you have already prepaid your booking. The credit card must have sufficient available credit to cover the hold, which is typically US$300 to US$400 for standard vehicles at U.S. locations, though the exact amount is set by Enterprise at the Washington counter and may vary by vehicle class.

A few important points to bear in mind:

• The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly it clears, which can take up to 15 working days.
• Notify your bank of your travel plans to prevent the in-person authorisation from being flagged as suspicious.
• Bring a backup credit card in your own name in case your primary card is declined.

Enterprise in Washington does accept debit cards for certain vehicle classes such as economy through full-size cars and compact SUVs, but a credit card remains the standard and most reliable option.

When you pick up your Enterprise hire car in Washington and plan to drive into Virginia or Maryland, where cashless toll roads are common, you have two main options for handling tolls through the Enterprise TollPass programme.

• Pay-per-use (TollPass Convenience Charge): Enterprise charges approximately US$4.95 per day on days you use a toll road, plus the actual toll amount billed at the video rate. This option is capped at approximately US$34.65 per hire period. If you drive through a toll road without enrolling, Enterprise will automatically apply this billing method.
• Unlimited daily pass: A flat daily fee covers unlimited toll use on eligible roads. Pricing varies by location and vehicle class.

All Enterprise hire vehicles in Washington are pre-equipped for E-ZPass-compatible electronic tolling, so you do not need to stop at a booth. Video tolling rates, which apply when you use the pay-per-use option, are typically 25 to 100 per cent higher than standard E-ZPass rates.

If you prefer to use your own transponder, inform the Enterprise agent at the Washington counter at pickup and ask them to deactivate the vehicle’s default toll device to avoid duplicate charges. Note that TollPass availability may vary by specific Enterprise location in Washington, so confirm at the counter.

Yes, you can add an additional driver to your Enterprise hire in Washington, but the additional driver must be present at the counter at the time of pickup with a valid driving licence.

For Enterprise in Washington, the additional driver fee is US$15 per day plus applicable taxes. This fee applies unless your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, in which case the first additional driver is free.

Requirements for any additional driver at the Enterprise counter in Washington:

• Must be physically present at pickup to show their driving licence and sign the hire agreement
• Must meet the minimum age requirements for Washington DC hires
• If their licence uses a non-Latin alphabet, they must also present an International Driving Permit

Only drivers listed on the Enterprise hire agreement are covered by the vehicle’s protections such as CDW/LDW and liability cover. If someone not named on the contract drives the vehicle, cover may be void. If you need to add a driver after pickup, visit an Enterprise branch in Washington to update the agreement.

Most bookings made through Hola Car Rentals for an Enterprise hire in Washington include travel assistance cover provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption during your trip.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for situations such as a medical emergency whilst driving between Washington and another city, or an accident on a Virginia or Maryland highway during your Enterprise hire period.

To use the assistance, call the 24/7 helpline at +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Enterprise hire vehicle itself, which is handled separately by CDW/LDW cover. Always check your booking confirmation for the exact terms and limits that apply to your reservation.

Yes, Enterprise in Washington charges a young driver surcharge for renters under 25 years old. In most U.S. states, the minimum age to hire without a surcharge is 25, and drivers aged 21 to 24 pay an additional daily fee at the counter.

Washington DC follows standard U.S. hire policy, meaning:

• Drivers aged 21 to 24 can hire from Enterprise in Washington but will be charged a young-renter surcharge on top of the daily rate
• Certain vehicle classes such as full-size cars, SUVs, minivans, luxury, and premium vehicles are typically restricted to renters aged 25 and older
• Economy, compact, intermediate, and compact SUV categories are generally available to younger drivers

The surcharge amount is set by Enterprise at the Washington counter and is paid locally. It is not included in your prepaid booking total. If you are between 21 and 24, budget for this additional daily fee when planning your Washington hire.

Drivers under 21 are not permitted to hire from Enterprise in Washington DC under standard policy.

Yes, one-way hires with Enterprise in Washington are generally available, allowing you to collect in Washington and return the vehicle at a different location. However, a drop-off fee typically applies and the amount varies depending on the destination, vehicle class, and season.

Key points to know before booking a one-way hire from Washington:

• The drop-off fee is shown during the booking process on the Hola Car Rentals checkout page under the section labelled as the amount due at destination
• Same-city routes such as Washington airport to downtown often carry no drop-off fee, while longer routes to other states usually do
• Cross-border one-way hires, for example from Washington into Canada, may be restricted or carry significantly higher fees depending on Enterprise policy
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

Always review your booking confirmation to confirm whether a drop-off fee applies to your specific Washington Enterprise itinerary. If the fee does not appear in the confirmation, no one-way charge should be added at the counter.

When hiring from Enterprise in Washington, you have several insurance and protection options to consider before or at the counter.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others whilst driving your Enterprise hire in Washington or on nearby Virginia and Maryland roads. Some U.S. states require a minimum level of liability cover, but not all do. Hola Car Rentals strongly recommends adding supplementary liability up to US$300,000.
• Personal Accident Insurance (PAI): covers injuries to you and your passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

Washington DC does not have any unique local insurance mandates beyond standard U.S. requirements. Review your Hola Car Rentals booking confirmation to see which protections are already included in your Enterprise rate before deciding what to add at the counter.

Enterprise hires in Washington DC follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return with your Enterprise hire in Washington:

• At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Enterprise return location in Washington before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Washington DC has several fuel stations near the centre and close to both Reagan National and Dulles airports. Ask the Enterprise agent at pickup to recommend the nearest station to the return point, or use a navigation app to locate one within a short distance of the drop-off address.