Enterprise Car Hire
in the Grand Canyon

Hola Car Rentals is the only premium partner of the top car hire brands operating at the Grand Canyon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at the Grand Canyon.

No. With Hola Car Rentals, all costs and charges for your booking at the Grand Canyon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at the Grand Canyon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there is no Enterprise counter at Grand Canyon National Park Airport (GCN) or anywhere inside the Grand Canyon park boundaries, including Grand Canyon Village and Tusayan.

The closest major Enterprise location is Phoenix Sky Harbour International Airport (PHX), approximately 261 miles and 4.5 hours from the Grand Canyon. Enterprise also operates neighbourhood branches in Flagstaff, which is roughly 80 miles from the South Rim and is a popular pickup point for visitors heading to the Grand Canyon.

If you are flying into PHX, the Enterprise counter is located at the airport. From Flagstaff, the drive to the Grand Canyon South Rim takes about 1.5 hours via AZ-180 and AZ-64. Plan your pickup location based on which airport you are arriving at, and confirm branch hours before you travel, as neighbourhood locations typically close earlier than airport counters.

Enterprise does not operate a counter at the Grand Canyon itself, so hours depend on which nearby branch you choose for your pickup.

For neighbourhood Enterprise branches in the Phoenix metro area and similar locations near the Grand Canyon region, typical hours are:

• Monday to Friday: 07:30 AM to 06:00 PM
• Saturday: 08:00 AM to 02:00 PM (some locations open at 09:00 AM)
• Sunday: 09:00 AM to 01:00 PM

After-hours pickup and return are generally not available at neighbourhood Enterprise branches. If you plan to arrive late or return the vehicle outside these windows, contact your specific Enterprise location in advance to confirm options.

Phoenix Sky Harbour Airport (PHX), the primary gateway for the Grand Canyon, may have extended hours. Always verify the exact hours for your chosen Enterprise branch on your booking confirmation before departure, as hours can vary by location and season.

No, there are no toll roads in Arizona, so you will not encounter any tolls driving your Enterprise hire to or around the Grand Canyon.

Arizona does not use toll systems such as E-ZPass, SunPass, or any other electronic toll network. Routes including AZ-64 (Desert View Drive into the park), US-89, and I-40 are all toll-free. You will not be charged any toll fees, and there is no need to enrol in Enterprise's optional toll programmes for this trip.

There are also no congestion charges or emissions zone fees anywhere in Arizona, unlike destinations such as London or certain urban corridors in California or Florida.

If you plan to drive your Enterprise hire beyond Arizona into neighbouring states such as California or Nevada, toll roads may apply in those regions. In that case, the Tolls Cashback benefit included with your booking allows you to claim up to 5% of your total booking value back for tolls paid during the hire. Submit your claim within 30 days of returning the vehicle to [email protected] with your hire agreement and toll receipts.

No, private hire vehicles including Enterprise cars are not permitted on all roads inside the Grand Canyon, particularly during peak seasons.

Key restrictions to be aware of:

• Hermit Road (a 7-mile historic scenic route on the South Rim) is closed to private vehicles for most of the year. Free park shuttle buses serve this corridor instead.
• Yaki Point Road on the South Rim is also restricted to shuttle buses during peak periods. Private vehicles, including Enterprise hires, are not allowed.
• Desert View Drive (SR-64) remains open to private vehicles and is a popular self-drive route along the South Rim.

The practical approach for most visitors is to park your Enterprise hire at a designated lot and use the free Grand Canyon shuttle system to reach viewpoints along restricted roads. This avoids parking shortages and congestion at popular spots.

If you are visiting the North Rim, note that it is fully closed from mid-November through May, and Highway 67 may close earlier due to snow. Confirm seasonal access before finalising your Enterprise reservation dates.

To collect your Enterprise hire car for a trip to the Grand Canyon, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card with your name printed on the card, in the main driver’s name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and must be carried alongside your original licence. It is not accepted on its own. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

All documents must be physical originals. Digital versions displayed on a phone or tablet are not accepted at the Enterprise counter.

Yes, you should refuel your Enterprise hire before returning it, and planning ahead is especially important near the Grand Canyon due to the scarcity of petrol stations in the area.

Enterprise applies a Full-to-Full fuel policy: you receive the car with a full tank and must return it full to avoid refuelling charges. If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee.

Near the Grand Canyon, petrol stations are sparse and can be far apart. Enterprise specifically advises visitors to arrive at the park with a full tank, as stations may be a significant distance from one another. Practical tips:

• Refuel within approximately 10 miles of your return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address as proof of a full tank.
• Take a photo of the dashboard gauge after refuelling as additional evidence.

If you are returning to a Phoenix or Flagstaff Enterprise branch, fuel options are more readily available near those locations.

When you pick up your Enterprise hire for a trip to the Grand Canyon, the counter will place a temporary authorisation hold on your credit card as a security deposit.

For standard vehicle classes in the United States, typical holds range from US$300 to US$400. The exact amount depends on the specific Enterprise location, the vehicle class you have booked, and the length of your hire. Premium or larger vehicles may carry a higher hold.

Important points to keep in mind:

• The hold is a temporary authorisation, not a charge. It reduces your available credit until released after you return the vehicle.
• Only a major credit card with your name printed on the card is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• After returning the vehicle, the hold is released by Enterprise, but your bank controls when the funds become available again, which can take up to 15 business days.
• Bring a backup credit card in your name in case your primary card is declined.

Notify your bank of your travel plans before picking up your Enterprise hire to avoid the authorisation being flagged as a suspicious transaction.

Yes, Enterprise offers optional Roadside Protection that can be particularly valuable for driving near the Grand Canyon, where remote roads and sparse services make breakdowns more challenging to manage.

Enterprise's Roadside Protection typically covers services such as lost key replacement, fuel delivery, and flat tyre repair. This is especially relevant for the Grand Canyon region because:

• Petrol stations are extremely sparse near the park, and running out of fuel on an isolated rim road can leave you stranded far from help.
• The North Rim and surrounding areas have very limited infrastructure, with no nearby service centres during the park's open season.
• Winter conditions on both rims can cause tyre damage from ice and debris on paved roads.

In addition to Enterprise's own roadside option, your booking includes Travel Assistance provided by Terrawind Global Protection, which covers legal assistance in the event of an accident, medical coverage for up to 5 passengers, and other travel-related emergencies. This benefit applies to non-North American residents. To reach the assistance line 24 hours a day, contact Terrawind at +1 888 980 9992 or via WhatsApp at +1 208 910 1001, and provide your Hola Car Rentals confirmation number.

Yes, you can add an additional driver to your Enterprise hire for a trip to the Grand Canyon, either as part of your rate or for a fee paid at the counter.

For Enterprise, Alamo, and National, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the Enterprise counter:

• The additional driver must be physically present at pickup with a valid driver’s licence.
• If their licence is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit.
• Both the main driver and the additional driver must sign the hire agreement.
• The additional driver must meet the minimum age requirements for the hire location.

Only drivers listed on the Enterprise hire agreement are covered by the vehicle's protections, including collision damage coverage. Anyone not named on the contract who drives the vehicle may void those protections, which is a significant risk on the remote roads around the Grand Canyon.

The minimum age to rent an Enterprise car without a young-driver surcharge in the United States, including for trips to the Grand Canyon, is 25 years old.

Drivers aged 21 to 24 can rent from Enterprise but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older. Restricted classes typically include full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Economy, compact, and intermediate categories are generally available to younger renters.

Drivers under 21 cannot rent from Enterprise at U.S. locations, except in New York and Michigan where state law requires rentals to licensed drivers aged 18 and older, subject to a surcharge.

If you are aged 21 to 24 and travelling from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget waive the underage fee when the waiver is explicitly shown on your confirmation. This exception does not apply to Enterprise hires near the Grand Canyon.

Regardless of age, a valid driver’s licence and a major credit card in the main driver’s name are required at the Enterprise counter.

No, a standard one-way drop-off from Phoenix to the Grand Canyon area is generally not straightforward with Enterprise, because there are no Enterprise return locations at the Grand Canyon itself, including at Grand Canyon Village, Tusayan, or Grand Canyon National Park Airport (GCN).

If you pick up your Enterprise hire at Phoenix Sky Harbour Airport (PHX) or another Phoenix-area branch, you would need to return the vehicle to an Enterprise location, which means driving back to Phoenix or to another city with an Enterprise branch such as Flagstaff.

If a one-way hire is available between specific Enterprise locations, a drop-off fee will apply. This fee is route-specific and will be shown under the "To pay at destination" section during the booking process. It cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation.

For the most practical approach, consider hiring from a Flagstaff Enterprise branch, which is approximately 80 miles from the Grand Canyon South Rim, and returning the vehicle to the same location after your visit.

For an Enterprise hire near the Grand Canyon, two types of cover are worth considering: protection for the hire vehicle itself and liability cover for damage or injury to third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Enterprise hire is damaged or stolen. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage to other vehicles or injuries to other people.

For third-party liability, Liability Insurance Supplement (LIS) covers bodily injury and property damage you may cause to others while driving. Some U.S. states require a minimum level of liability cover, but not all do. Adding LIS to your Enterprise hire is strongly recommended, particularly for driving on remote roads around the Grand Canyon where emergency response times can be long.

Common exclusions to be aware of:

• Off-road driving voids CDW and LDW cover. Stay on paved roads inside the Grand Canyon.
• Only drivers named on the Enterprise hire agreement are covered.
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased.

Review your booking confirmation to confirm which coverages are included in your rate before arriving at the Enterprise counter.

Yes, the Tolls Cashback benefit is included with your Enterprise booking, and it applies if you pay any tolls during your hire period, even though Arizona itself has no toll roads.

Because there are no tolls anywhere in Arizona, you will not encounter any toll charges driving your Enterprise hire to or around the Grand Canyon. However, if your trip extends into neighbouring states such as California or Nevada, where toll roads do exist, the Tolls Cashback benefit becomes relevant.

How it works:

• Hola Car Rentals reimburses up to 5% of your total booking value for tolls paid during the hire.
• For example, if your booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30 (the cap).
• Submit your claim within 30 days of returning the Enterprise vehicle by emailing [email protected].
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval.