Car Hire
in San Antonio

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Antonio, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Antonio.

No. With Hola Car Rentals, all costs and charges for your booking in San Antonio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Antonio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At San Antonio International Airport (SAT), all major hire car brands operate from a consolidated hire car facility located at 9559 Airport Boulevard, San Antonio, TX 78216.

To reach the counters from the terminals, you have two options:

• From Terminal B: take the lift or escalator to the Mezzanine Level and follow the hire car signs across the sky bridge directly to the hire counters.
• From other terminal areas: follow airport signs for "Hire Cars / Hire Car Facility" and board the designated airport shuttle to the consolidated facility.

Once at the San Antonio consolidated facility, locate your brand's counter, present your booking confirmation, driver's licence, and a physical major credit card in the main driver's name for the authorisation hold. All documents must be physical originals.

Counter hours vary by brand at San Antonio International Airport. Alamo operates 24 hours, while Avis, Budget, and Dollar have more limited schedules, so confirm your brand's hours before arrival to avoid any delays.

Counter hours at San Antonio International Airport (SAT) vary by brand. Based on available information, the following schedules apply at the San Antonio consolidated hire car facility:

• Alamo: 24 hours, every day
• Avis: Sunday through Friday 8:00 AM to 12:00 AM; Saturday 8:00 AM to 11:00 PM
• Budget: Sunday through Friday 7:30 AM to 11:00 PM; Saturday 7:30 AM to 9:00 PM
• Dollar: Sunday through Friday 8:00 AM to 11:00 PM; Saturday 8:00 AM to 8:00 PM

Hours can change on holidays or due to operational adjustments, so always verify the hours for your specific brand before your San Antonio arrival. Your booking confirmation will list the operating brand for your reservation.

If you are arriving outside counter hours, review your confirmation for after-hours instructions. Hire companies at San Antonio International Airport will generally hold your booking for up to 24 hours from the original pickup time if your flight is delayed.

To pick up a hire car in San Antonio, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Original, unexpired driver's licence in the main driver's name
• A physical major credit card with the driver's name printed on the card, used for the authorisation hold (debit and prepaid cards are not accepted)
• Passport or valid government photo ID
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at San Antonio hire counters. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original licence.

Obtain your IDP in your home country before travelling to San Antonio, as it cannot be issued abroad.

Yes, there are toll roads in and around San Antonio, and Texas toll roads are almost entirely cashless, meaning there are no cash booths. Your hire vehicle will already include an electronic toll device (transponder or plate-based billing).

Estimated toll costs for driving in and around San Antonio typically range from approximately US$2 to US$10 per day, depending on which routes you use. Choosing toll express routes or making longer daily drives will increase that amount.

At the San Antonio pickup counter, you will have two billing options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all toll usage during your hire
• Pay per use: the hire company charges you the actual toll amounts plus daily or administrative processing fees, which may be billed days or even weeks after you return the vehicle

You can also opt out of the hire company's programme and pay tolls manually through the toll agency's website or app where available, but you must inform the counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

All Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your San Antonio hire.

Yes, a physical major credit card in the main driver's name is required to hire a car in San Antonio. The card must have the driver's name printed on it and must be presented in person at the counter.

The credit card is used to place a temporary authorisation hold on your available credit at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by hire brand, vehicle class, and location.

The following card types are not accepted for the security deposit at San Antonio hire counters:

• Debit cards
• Prepaid cards
• Virtual or single-use card numbers
• Digital wallets (Google Pay, Apple Pay, etc.) as a substitute for the physical card

Even if you prepaid your San Antonio booking online, you must still present a physical credit card at the counter for the hold. The hold is released after you return the vehicle, but your bank controls how quickly the credit becomes available again, which can take up to 15 working days.

Bring a backup credit card in your own name in case your primary card is declined.

All Hola Car Rentals bookings include Tolls Cashback, which reimburses you for tolls paid during your San Antonio hire, up to 5% of your total booking value.

For example, if your San Antonio booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30 in tolls, you receive US$20 (the cap).

To claim your Tolls Cashback after your San Antonio hire, email [email protected] within 30 days of returning the vehicle. Include the following in your email:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at pickup
• A receipt or statement showing the toll charges paid (toll provider invoice, final hire invoice with itemised toll line, or transponder statement)

Use the subject line: Tolls Cashback - followed by your confirmation number. Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Note that Tolls Cashback does not mean tolls are included in your booking. You still pay tolls normally during your San Antonio hire and claim the reimbursement afterwards.

Yes, you can add an additional driver to your hire car in San Antonio, either at no cost if your rate includes it, or for a daily fee paid at the counter if it does not.

When an additional driver fee applies at San Antonio hire counters, typical daily rates are:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

Check your booking confirmation before arriving at the San Antonio counter. If your rate includes an additional driver, it will be stated explicitly.

Requirements for adding a driver in San Antonio:

• The additional driver must be present at pickup with a valid driver's licence (and IDP if required)
• They must meet the minimum age requirements for the hire location
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone who drives without being named on the contract may void cover.

In San Antonio, the minimum age to hire a car without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee at the counter, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to drivers 25 and older include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories in San Antonio.

There is one exception worth noting for eligible renters: certain Hola Car Rentals rates fulfilled by Avis or Budget waive the young-driver fee for main drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean, provided the waiver is explicitly shown on the booking confirmation and an eligible vehicle category is selected.

Regardless of age, all renters in San Antonio must present a valid driver's licence and a physical major credit card in the main driver's name for the security deposit. Debit and prepaid cards are not accepted.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency, a highway breakdown requiring legal support, or baggage lost by the airline during your trip to San Antonio.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to residents of the United States or Canada. It is designed for travellers visiting San Antonio from outside North America.

To use the assistance during your San Antonio hire, contact Terrawind 24 hours a day, 7 days a week. Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

This travel assistance does not cover damage to the hire vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your San Antonio reservation.

Yes, you can hire a car in San Antonio and return it in a different city, but a one-way drop-off fee may apply depending on your route, the hire brand, vehicle class, and season.

Common patterns for one-way hires from San Antonio:

• San Antonio airport to downtown San Antonio (or vice versa): often no drop-off fee
• San Antonio to another Texas city such as Austin, Dallas, or Houston: a drop-off fee typically applies, with the amount varying by distance and vehicle class
• San Antonio to a different state: a drop-off fee usually applies and some routes may not be permitted

The drop-off fee is not included in any rate plan and cannot be prepaid. It will appear under the "To pay at destination" section during the booking process and on your confirmation if it applies to your route.

To confirm whether a one-way fee applies to your specific San Antonio route, check the rate details page during checkout. If the fee does not appear there, no drop-off charge should be added at the counter. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact support after the hire.

Hire cars in San Antonio follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in San Antonio:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard.
• During your San Antonio hire, use the correct fuel type (gasoline or diesel) as specified in the vehicle documentation.
• Before returning, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level at the San Antonio counter, you may be charged for the fuel shortfall at the hire company's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at San Antonio International Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation.

When hiring a car in San Antonio, there are two main types of cover to consider: protection for the hire vehicle itself, and liability cover for damage or injury you may cause to others.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire car from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover third parties.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to other people or vehicles while driving in San Antonio. In the United States, not all states require hire companies to include state-minimum liability by default. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your San Antonio hire.

Common exclusions to be aware of in San Antonio:

• Damage caused by prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, undercarriage, and roof damage (often excluded unless a specific add-on is purchased)
• Incidents not reported promptly to the hire partner

Always verify which coverages are included in your rate on the booking confirmation before arriving at the San Antonio counter.

Yes, there are off-airport hire car locations in San Antonio in addition to the consolidated facility at San Antonio International Airport.

Enterprise operates multiple neighbourhood locations throughout San Antonio, including Downtown San Antonio, the Medical Centre area, the Riverwalk, and locations near major intersections such as Bandera and Loop 1604. Thrifty has a location at 10010 San Pedro Ave, Suite 101, San Antonio, TX 78216. Budget also maintains neighbourhood locations approximately 6 to 9 miles from the airport.

Picking up at an off-airport San Antonio location rather than the airport can sometimes result in a lower rate because airport locations include concession fees and airport surcharges that off-airport locations do not. However, you will need to arrange your own transport from San Antonio International Airport to the off-airport counter.

The same document requirements apply at all San Antonio locations: a valid driver's licence, a physical major credit card in the main driver's name for the security deposit, and your booking confirmation. Always confirm the counter hours for your specific San Antonio location before travelling, as neighbourhood branches may have more limited hours than the 24-hour airport facility.