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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 5 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 6 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in San Antonio

Avis operates at San Antonio International Airport (SAT) through the Consolidated Car Hire Facility at 9559 Airport Blvd — reached by crossing the Sky Bridge from Terminal B's Mezzanine Level, a short walk with no shuttle required. Plan for 30 to 60 minutes from deplaning to driving away, accounting for counter wait time and paperwork. Avis hours run roughly 8 am to midnight most days, with slightly shorter hours on Saturdays, so late arrivals should confirm their flight lands within operating hours; after-hours returns are possible via a key drop box, but the vehicle stays your responsibility until an Avis employee checks it in the following morning. San Antonio's toll roads are fully cashless — Avis offers an e-Toll pass that covers transponder access for a daily fee on top of actual toll charges, and skipping it means higher pay-by-plate billing plus admin fees that arrive weeks after your trip. Return the car with a full tank, since Avis's fuel service charge runs well above pump prices. Budget for an authorisation hold of around US$200 to US$300 on a credit card in the primary driver's name — debit cards are not accepted. Renters aged 21 to 24 face an underage surcharge of roughly US$27 per day, and international visitors whose licence uses a non-Latin script will need an International Driving Permit alongside the original licence.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in San Antonio include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Antonio, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Antonio.

Will I face unexpected charges at the Avis counter in San Antonio when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in San Antonio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Antonio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at San Antonio International Airport?

The Avis counter at San Antonio International Airport (SAT) is located in the Consolidated Car Hire Facility, on Level 2 (Mezzanine Level) in Terminal B. To reach it, take the lift or escalator up from the arrivals level and cross the Sky Bridge that connects Terminal B directly to the hire car facility.

The Consolidated Car Hire Facility is a single large building shared by all major hire brands, including Avis, so there is no separate shuttle bus needed from the terminal. Once you cross the Sky Bridge, you arrive directly at the Avis service counter area to complete your paperwork and collect your keys.

After finishing at the counter, you will be directed to the vehicle collection area within the same facility. The return address for your Avis hire in San Antonio is 9559 Airport Blvd, San Antonio, TX 78216, which is the same location used for both collection and drop-off.

How does the Avis after-hours key drop work at San Antonio Airport?

If you need to return your Avis hire in San Antonio outside of counter operating hours, you can use the after-hours key drop box located in the return area at 9559 Airport Blvd, San Antonio, TX 78216.

  • Lock the vehicle and place the keys in the designated Avis key drop box in the return area
  • The vehicle will be checked in when the Avis location opens the next business day
  • You remain responsible for the vehicle until a satisfactory check-in is completed by staff

Before an after-hours return, take photos of the vehicle's condition and fuel gauge so you have documentation in case any dispute arises. Keep your final fuel receipt as well. If your booking confirmation includes specific after-hours instructions for your San Antonio Avis location, always follow those over general guidance.

What documents do I need to pick up my Avis hire car in San Antonio?

To pick up your Avis hire in San Antonio, you must present the following physical documents at the counter:

  • A valid, original driving licence (not a digital copy)
  • A major credit card with your name printed on the card, in the main driver's name, for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • A round-trip airline ticket or proof of return travel (required at the San Antonio International Airport Avis location for visitors arriving by air)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

At off-airport Avis locations in San Antonio, such as those on Loop 1604, you may also be asked to provide a recent utility bill, bank statement, or phone bill (dated within the last 60 days) with an address matching your driving licence. Prepaid or debit cards are not accepted for the authorisation hold at any San Antonio Avis location.

Are there toll roads near San Antonio, and how does Avis handle them?

Yes, San Antonio has toll roads, and your Avis hire vehicle comes equipped with an electronic toll device since Texas toll roads are almost entirely cashless with no cash booths.

Estimated toll costs in the San Antonio area range from approximately US$2 to US$10 per day depending on which routes you use. Texas toll roads are managed by regional authorities and use overhead gantries that read transponders or number plates (toll-by-plate).

At the Avis counter in San Antonio, you have two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all tolls during your rental period
  • Pay per use: the Avis toll device records each toll, and the amount plus an administrative processing fee is billed to your credit card, sometimes weeks after you return the vehicle

If you plan to use your own transponder, inform the Avis counter representative in San Antonio at collection so they can deactivate the vehicle's default device and help you avoid duplicate charges. Texas has no congestion charges or emissions zones, so the only road fees to plan for are standard tolls.

What is the security deposit amount for an Avis hire in San Antonio?

When you pick up your Avis hire in San Antonio, a temporary authorisation hold is placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, the specific Avis location, and the season.

A few important points to keep in mind:

  • The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
  • Only a physical, major credit card in the main driver's name with the name printed on the card is accepted; debit cards and prepaid cards are not accepted at any San Antonio Avis location
  • Premium or speciality vehicle classes may require a higher hold amount
  • After you return the vehicle, your bank controls how quickly the hold is released, which can take up to 15 working days

To avoid issues at the Avis counter in San Antonio, notify your bank before travelling to enable in-person transactions, and consider bringing a backup credit card in your name.

Does Hola Car Rentals offer Tolls Cashback for Avis rentals in San Antonio?

Yes, all bookings made through Hola Car Rentals, including Avis rentals in San Antonio, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your hire.

Given that San Antonio has cashless toll roads where costs can reach US$2 to US$10 per day or more on express routes, this benefit can meaningfully offset your toll expenses.

To claim your Tolls Cashback after your San Antonio Avis hire:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Avis hire agreement signed at collection, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. Note that Tolls Cashback does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

What is the minimum age to rent a car with Avis in San Antonio?

The minimum age to rent a car with Avis in San Antonio without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee on top of the base hire rate.

Additional restrictions apply for younger drivers at San Antonio Avis locations:

  • Vehicle class limits: most categories such as full-size, SUVs, minivans, convertibles, luxury, and premium vehicles are restricted to drivers 25 and older
  • Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes
  • At Avis locations in San Antonio such as the one on W Loop 1604 N, the young-driver surcharge applies to drivers under 30 at certain locations

One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean: certain Hola Car Rentals rates with Avis waive the underage fee for the main driver when the waiver is explicitly shown on the booking confirmation. Check your confirmation or contact Hola Car Rentals support to verify eligibility before collecting at your San Antonio Avis location.

How does the fuel policy work for Avis rentals in San Antonio?

Avis hires in San Antonio follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At collection, verify the fuel gauge with the Avis agent and confirm the starting level is recorded on your rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the San Antonio Avis facility
  • Refuel within approximately 10 miles of the return location at 9559 Airport Blvd, San Antonio, TX 78216, so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Avis may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Fuel prices in the San Antonio area generally run 10 to 20% below the US National average due to proximity to local refineries, so refuelling before return is straightforward and cost-effective.

For after-hours returns at the San Antonio Avis location, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge as documentation.

Does travel assistance come with my Avis booking in San Antonio?

Yes, most bookings made through Hola Car Rentals, including Avis rentals in San Antonio, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving in and around San Antonio, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency or accident while driving your Avis hire on San Antonio highways such as I-10, I-35, or Loop 1604, contact the Terrawind assistance line available 24 hours a day at +1 888 980 9992 (toll-free). You can also reach them via WhatsApp at +1 208 910 1001 or by email at [email protected].

Always check your Hola Car Rentals booking confirmation for the exact coverage terms and limits that apply to your specific San Antonio Avis reservation, as coverage amounts and conditions can vary.

Can I add an additional driver to my Avis rental in San Antonio?

Yes, you can add an additional driver to your Avis hire in San Antonio, but the driver must be present at the counter at collection with a valid driving licence to sign the rental agreement.

Whether the additional driver fee applies depends on your rate:

  • If your booking confirmation shows "Additional driver free of charge," the first extra driver is included at no cost
  • If not included, Avis charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the additional driver

Important conditions for adding a driver at the San Antonio Avis counter:

  • The additional driver must meet the same minimum age and document requirements as the main driver
  • For Avis in San Antonio, additional drivers must generally be at least 25 years old at the time of collection
  • If the additional driver's licence is not in English or uses a non-Latin alphabet, an International Driving Permit (IDP) is required
  • Only drivers listed on the rental agreement are covered by protections such as CDW/LDW

Anyone who drives the Avis vehicle in San Antonio without being listed on the agreement may void your cover, so always add all drivers at the counter before departing.

What airport fees and taxes apply to Avis rentals at San Antonio Airport?

Renting from the Avis counter at San Antonio International Airport (SAT) means your rate will include certain airport-related fees and taxes on top of the base hire price. These are standard charges applied to all hire companies operating from the Consolidated Car Hire Facility.

Typical fees you may see on your Avis hire agreement in San Antonio include:

  • Airport concession recovery fee: typically up to 10 to 12% of the base rate, charged by the hire company to recover the cost of operating at the airport
  • Customer facility charge (CFC): approximately US$4.50 to US$5.50, covering the cost of the Consolidated Car Hire Facility
  • State and local taxes: generally 6 to 9% in the San Antonio area

If your booking confirmation shows "Taxes and Fees: Included," these charges should already be covered in your prepaid rate. If any fee appears at the Avis counter in San Antonio that was not disclosed on your confirmation, the No Extra Charges© guarantee from Hola Car Rentals may apply. Always review your itemised hire agreement before signing and compare it against your booking confirmation.

What insurance options are available for Avis rentals in San Antonio?

When picking up your Avis hire in San Antonio, you will typically be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. In Texas, not all hire locations are required to include state-minimum liability by default, so confirm what is included in your Avis agreement in San Antonio.
  • Personal Accident Insurance (PAI): covers your own injuries and those of passengers.

Before accepting or declining any protection at the San Antonio Avis counter, check your booking confirmation to see what protections are already included in your rate. If you have personal auto insurance or credit card coverage that extends to hire cars, verify the terms before your trip. All named drivers on the Avis agreement in San Antonio must be listed for cover to apply.

Can I do a one-way hire with Avis in San Antonio and return the car in another city?

Yes, one-way hires with Avis are possible from San Antonio, allowing you to pick up in San Antonio and return the vehicle in a different city such as Houston, Austin, or Dallas. However, a drop-off fee typically applies and varies based on the route, distance, vehicle class, and season.

Key things to know before booking a one-way Avis hire from San Antonio:

  • The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your booking confirmation
  • This fee cannot be prepaid and is paid directly at the Avis counter in San Antonio or at the return location
  • Cross-border one-way hires, such as driving from San Antonio into Mexico, are generally restricted or not permitted; confirm with Avis before booking
  • Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If a drop-off fee appears at the Avis counter in San Antonio that was not disclosed on your booking confirmation, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply after verification.

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