Avis Car Hire
in Texas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Texas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Texas.

No. With Hola Car Rentals, all costs and charges for your booking in Texas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Texas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Texas has one of the most extensive cashless toll networks in the United Kingdom, and nearly every road you encounter will be fully electronic with no cash booths. When you pick up your Avis hire in Texas, the vehicle will already include an electronic toll device (transponder or plate-based billing system).

At the Avis counter in Texas, you will typically have two options:

• Unlimited toll package: a flat daily rate of approximately GBP 11 to GBP 25 per hire day, covering all toll usage during your hire period
• Pay per use: the Avis hire company bills you for each toll incurred, plus daily or administrative processing fees, which can appear on your card days or even weeks after you return the vehicle

Major toll systems operating across Texas include the North Texas Tollway Authority (NTTA with TollTag) in the Dallas area, TxDOT's TxTag near Austin, and the Harris County Toll Road Authority (HCTRA with EZ TAG) in Houston. If you drive express lanes such as the TEXpress Lanes or I-635 LBJ Managed Lanes without a transponder, you will be billed at the higher ZipCash rate.

If you plan to use your own personal transponder, inform the Avis agent at pickup so they can deactivate the vehicle's default device and help you avoid duplicate charges.

Toll costs on an Avis hire in Texas vary depending on which metro area you are driving in and how frequently you use toll highways. Below are approximate daily toll costs by region:

• Dallas and DFW area: approximately GBP 5 to GBP 20 per day
• Houston area: approximately GBP 5 to GBP 20 per day
• Austin area: approximately GBP 3 to GBP 15 per day
• San Antonio area: approximately GBP 2 to GBP 10 per day

These figures increase if you regularly choose express or managed lanes, which use dynamic pricing. Texas has no congestion charges, emissions zones, or city-centre driving fees similar to those found in some European cities, so the only road fees you need to plan for are standard tolls.

If you expect to use toll roads frequently during your Avis hire in Texas, the unlimited toll package (approximately GBP 11 to GBP 25 per day at the counter) may offer better value than paying per use plus processing fees. For occasional toll use, the pay-per-use option may cost less overall.

To collect your Avis hire in Texas, you must present the following physical documents at the counter:

• A valid, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the physical card (debit and prepaid cards are not accepted for the security deposit)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not issued in English and does not use a Latin (Roman) alphabet, for example if it uses Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and will not be accepted without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Texas. Name mismatches between your licence, passport, and credit card are one of the most common causes of problems at pickup, so make sure all names match before you travel.

Yes, all bookings made through Hola Car Rentals, including Avis hires in Texas, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that Texas operates extensive cashless toll networks across Dallas, Houston, Austin, and San Antonio, this benefit can meaningfully offset your toll costs, especially on longer trips using the NTTA, TxTag, or HCTRA systems.

To claim your cashback after returning your Avis vehicle in Texas:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Avis, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted, so keep your toll receipts and submit promptly after your Texas trip.

At Dallas/Fort Worth International Airport, the Avis pickup process depends on whether you are an Avis Preferred member or a standard renter.

• Avis Preferred members: after landing, bypass the counter entirely. Take the shuttle bus to the Rental Car Centre, then check your smartphone or the Preferred board at the facility for your assigned vehicle spot number and proceed directly to the car.
• Standard renters: proceed to baggage claim first, then take the shuttle bus to the Rental Car Centre where the Avis counter is located. Present your documents and complete the hire agreement there.

The DFW Avis location operates 24 hours, though after-hours returns require a key drop. If you use the key drop outside staffed hours, note that you remain liable for the vehicle until it is formally checked in by an Avis agent during business hours. Follow the signs for Rental Car Drive or Passport Drive when returning the vehicle.

Texas is one of Avis's most active markets, and DFW is among the busiest Avis locations in the state, so allow extra time during peak travel periods.

At Austin-Bergstrom International Airport in Texas, the Avis pickup process follows a specific route through the terminal. After collecting your bags, proceed to the baggage claim counter area, then take the escalator up to the third level. From there, cross the bridge to reach the hire car lot where the Avis counter and vehicles are located.

The AUS Avis location operates Monday through Friday from 7:00 AM to 1:00 AM and Saturday from 7:00 AM to midnight. If your flight arrives outside these hours, plan accordingly or contact Avis in advance to confirm after-hours arrangements.

When returning your Avis vehicle at Austin-Bergstrom, follow signs for Garage Parking Hire Return to Level 3 of the ramp, staying in the right lane designated for Avis. An agent will typically be available to assist with the check-in process.

Austin is one of the most active Avis markets in Texas, particularly given the city's large technology sector and frequent business travel, so the hire lot can be busy during peak periods. Having your booking confirmation ready on your phone or printed will speed up the process at the Avis counter.

Yes, Avis in Texas applies a young driver surcharge for renters between the ages of 21 and 24. The standard minimum age to hire without any additional fee is 25.

For renters aged 21 to 24 picking up an Avis vehicle in Texas, the following conditions apply:

• A daily young-renter surcharge is added to the hire cost and paid at the counter
• Most vehicle classes are restricted to drivers aged 25 and over, including full-size saloons, SUVs, minivans, vans, convertibles, luxury, and premium categories
• Eligible vehicle classes for under-25 renters are generally limited to economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV

There is one notable exception for Avis hires in Texas: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may be exempt from the surcharge for the main driver. This exception does not apply to additional drivers aged 21 to 24, who may still be charged or denied depending on location rules.

Renters aged 20 or younger cannot hire from Avis in Texas.

When picking up your Avis hire in Texas, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicle classes at Avis locations in Texas, the typical hold is approximately GBP 240 to GBP 320 on a major credit card. Premium or speciality vehicles may require a higher hold amount.

Important requirements for the deposit at any Avis location in Texas:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name physically printed on the card
• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security hold
• The card must be in the main driver's name, not a third party's name
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the Avis vehicle in Texas, the hold is released by the hire company, but your bank or card issuer controls when it reappears as available credit. This can take up to 15 working days. Bringing a backup credit card is always recommended in case your primary card is declined.

Yes, most bookings made through Hola Car Rentals, including Avis hires in Texas, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United Kingdom or Canada.

If you are visiting Texas from outside North America and experience a medical emergency, accident, or other covered event during your Avis hire, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Texas highways such as I-10, I-35, and SH 130 cover long distances between cities, so having emergency assistance available is particularly relevant if you are driving between Houston, San Antonio, Austin, or Dallas in your Avis hire.

To reach assistance 24 hours a day, 7 days a week:

• Call: +44 20 7946 0123 (toll-free)
• WhatsApp: +44 7912 345 678
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you contact them. This cover does not replace Collision Damage Waiver (CDW)/Loss Damage Waiver (LDW) for vehicle damage or third-party liability insurance.

Yes, Avis permits one-way hires within Texas, allowing you to pick up at one location and return to a different city or airport. With over 136 Avis locations across 65 cities in Texas, including major airports in Dallas, Houston, Austin, San Antonio, El Paso, and many smaller towns, there are many viable one-way route options.

A few important points to note:

• A drop-off fee may apply depending on the specific route, distance, vehicle class, and season. This fee is shown during the booking process under the section labelled as payable at destination.
• Not every route between Texas cities incurs a drop-off fee. Short-distance routes between nearby locations may have no additional charge.
• Vehicle availability for one-way hires can vary, particularly for larger or specialised classes.
• Cross-border one-way hires, for example returning an Avis Texas hire in Mexico, are generally not permitted or carry significant restrictions.

Always review your booking confirmation before pickup to confirm whether a drop-off fee applies to your specific Texas route. If the fee shown at the Avis counter differs from what your confirmation states, keep all paperwork and contact support after the hire is complete.

Avis hires in Texas follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it with a full tank to avoid additional charges.

To avoid fuel charges on your Avis hire in Texas:

• Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Texas with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Gas stations are generally available near major Texas airport return areas, but it is worth checking the location of the nearest station before your return, particularly at smaller regional airports such as Midland or Corpus Christi. The Avis app or a quick search on Google Maps can help you find the closest option to your specific Texas return location.

The insurance and protection options included with your Avis hire in Texas depend on the rate plan you selected when booking through Hola Car Rentals. It is important to understand what each type of cover does and does not protect.

Common cover types available for Avis hires in Texas:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle itself, subject to any deductible shown on your confirmation. It does not cover third-party damage or injuries to others.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Avis vehicle in Texas. Some UK states require a minimum level of liability, but not all do. Adding supplemental liability cover up to GBP 240,000 is strongly recommended.

CDW/LDW does not cover tyres, undercarriage, roof damage, or personal belongings. It also does not apply if an unlisted driver operates the vehicle.

Always review your Hola Car Rentals confirmation before arriving at the Avis counter in Texas to confirm exactly which protections are included in your rate and whether any excess applies. If you have questions about cover levels, check the United Kingdom rate plan details in your booking.

After-hours return options at Avis locations in Texas vary by location, so it is important to check the specific instructions for your pickup site before your hire ends.

Here is how after-hours returns work at key Texas Avis locations:

• Midland International Airport (MAF): return the vehicle to 9506 Laforce Blvd, following Rental Car Return signs. After hours, park and lock the vehicle, then drop the keys and contract at the terminal counter, which remains open 24 hours.
• Dallas/Fort Worth (DFW): a key drop option is available after staffed hours. Note that you remain liable for the vehicle until an Avis agent formally checks it in during business hours.
• Austin-Bergstrom (AUS): follow Garage Parking Hire Return signs to Level 3 of the ramp, right lane for Avis. An agent is typically present during operating hours.
• San Antonio International (SAT): the Avis counter at 9559 Airport Blvd has extended hours, open until 1:30 AM on weekdays and 1:15 AM on Saturdays.

For any Avis location in Texas, if you use a key drop outside staffed hours, keep a photo of the vehicle condition and the odometer at the time of return. This protects you in case of any post-hire dispute. Counter hours across Texas Avis locations vary significantly, so always confirm your specific location's schedule on your booking confirmation before your return date.