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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in Texas

Avis operates across Texas from airport counters in Houston, Dallas, San Antonio, and Austin through to city offices in Corpus Christi, Galveston, and Lubbock — giving hirers flexibility to pick up or drop off well beyond the major gateways. At George Bush Intercontinental Airport (IAH), a shuttle connects terminals to the consolidated hire facility in roughly five minutes; at Dallas/Fort Worth International Airport (DFW), buses depart every 10 to 15 minutes from each terminal's lower level for a 10-minute ride to the hire centre. Austin-Bergstrom is the exception: the Avis counter sits directly in the baggage claim area, with the vehicle lot accessed via a bridge on the third level. Demand across Texas peaks between March and October, when inventory at smaller locations tightens and advance booking becomes more important. Every major Texas metro — Houston, Dallas, and Austin — runs a cashless toll network; Avis vehicles carry an e-Toll device, and an unlimited daily package covers all charges for a flat fee, whilst opting out means paying per-use tolls plus a daily convenience fee that can accumulate quickly. Budget for an authorisation hold of around US$200–300 placed on a credit card in the primary driver's name — debit cards are not accepted. Drivers whose licence uses a non-Latin script, such as Arabic, Chinese, or Cyrillic, must also carry a valid International Driving Permit alongside the original licence.

Best Car Rental Deals

4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Hyundai Venue

Hyundai Venue | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Texas include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Texas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Texas.

Will I face unexpected charges at the Avis counter in Texas when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Texas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Texas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do toll roads work when hiring from Avis in Texas?

Texas has one of the most extensive cashless toll networks in the United Kingdom, and nearly every road you encounter will be fully electronic with no cash booths. When you pick up your Avis hire in Texas, the vehicle will already include an electronic toll device (transponder or plate-based billing system).

At the Avis counter in Texas, you will typically have two options:

  • Unlimited toll package: a flat daily rate of approximately GBP 11 to GBP 25 per hire day, covering all toll usage during your hire period
  • Pay per use: the Avis hire company bills you for each toll incurred, plus daily or administrative processing fees, which can appear on your card days or even weeks after you return the vehicle

Major toll systems operating across Texas include the North Texas Tollway Authority (NTTA with TollTag) in the Dallas area, TxDOT's TxTag near Austin, and the Harris County Toll Road Authority (HCTRA with EZ TAG) in Houston. If you drive express lanes such as the TEXpress Lanes or I-635 LBJ Managed Lanes without a transponder, you will be billed at the higher ZipCash rate.

If you plan to use your own personal transponder, inform the Avis agent at pickup so they can deactivate the vehicle's default device and help you avoid duplicate charges.

How much do tolls typically cost on an Avis hire in Texas?

Toll costs on an Avis hire in Texas vary depending on which metro area you are driving in and how frequently you use toll highways. Below are approximate daily toll costs by region:

  • Dallas and DFW area: approximately GBP 5 to GBP 20 per day
  • Houston area: approximately GBP 5 to GBP 20 per day
  • Austin area: approximately GBP 3 to GBP 15 per day
  • San Antonio area: approximately GBP 2 to GBP 10 per day

These figures increase if you regularly choose express or managed lanes, which use dynamic pricing. Texas has no congestion charges, emissions zones, or city-centre driving fees similar to those found in some European cities, so the only road fees you need to plan for are standard tolls.

If you expect to use toll roads frequently during your Avis hire in Texas, the unlimited toll package (approximately GBP 11 to GBP 25 per day at the counter) may offer better value than paying per use plus processing fees. For occasional toll use, the pay-per-use option may cost less overall.

What documents do I need to pick up my Avis hire car in Texas?

To collect your Avis hire in Texas, you must present the following physical documents at the counter:

  • A valid, unexpired driver's licence in the main driver's name
  • A major credit card with the driver's name printed on the physical card (debit and prepaid cards are not accepted for the security deposit)
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not issued in English and does not use a Latin (Roman) alphabet, for example if it uses Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and will not be accepted without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Texas. Name mismatches between your licence, passport, and credit card are one of the most common causes of problems at pickup, so make sure all names match before you travel.

Can I get Tolls Cashback on my Avis hire in Texas?

Yes, all bookings made through Hola Car Rentals, including Avis hires in Texas, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that Texas operates extensive cashless toll networks across Dallas, Houston, Austin, and San Antonio, this benefit can meaningfully offset your toll costs, especially on longer trips using the NTTA, TxTag, or HCTRA systems.

To claim your cashback after returning your Avis vehicle in Texas:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Avis, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted, so keep your toll receipts and submit promptly after your Texas trip.

Where do I pick up my Avis hire car at Dallas/Fort Worth Airport (DFW) in Texas?

At Dallas/Fort Worth International Airport, the Avis pickup process depends on whether you are an Avis Preferred member or a standard renter.

  • Avis Preferred members: after landing, bypass the counter entirely. Take the shuttle bus to the Rental Car Centre, then check your smartphone or the Preferred board at the facility for your assigned vehicle spot number and proceed directly to the car.
  • Standard renters: proceed to baggage claim first, then take the shuttle bus to the Rental Car Centre where the Avis counter is located. Present your documents and complete the hire agreement there.

The DFW Avis location operates 24 hours, though after-hours returns require a key drop. If you use the key drop outside staffed hours, note that you remain liable for the vehicle until it is formally checked in by an Avis agent during business hours. Follow the signs for Rental Car Drive or Passport Drive when returning the vehicle.

Texas is one of Avis's most active markets, and DFW is among the busiest Avis locations in the state, so allow extra time during peak travel periods.

How does the Avis pickup process work at Austin-Bergstrom Airport (AUS) in Texas?

At Austin-Bergstrom International Airport in Texas, the Avis pickup process follows a specific route through the terminal. After collecting your bags, proceed to the baggage claim counter area, then take the escalator up to the third level. From there, cross the bridge to reach the hire car lot where the Avis counter and vehicles are located.

The AUS Avis location operates Monday through Friday from 7:00 AM to 1:00 AM and Saturday from 7:00 AM to midnight. If your flight arrives outside these hours, plan accordingly or contact Avis in advance to confirm after-hours arrangements.

When returning your Avis vehicle at Austin-Bergstrom, follow signs for Garage Parking Hire Return to Level 3 of the ramp, staying in the right lane designated for Avis. An agent will typically be available to assist with the check-in process.

Austin is one of the most active Avis markets in Texas, particularly given the city's large technology sector and frequent business travel, so the hire lot can be busy during peak periods. Having your booking confirmation ready on your phone or printed will speed up the process at the Avis counter.

Is there a young driver surcharge for under-25 renters at Avis in Texas?

Yes, Avis in Texas applies a young driver surcharge for renters between the ages of 21 and 24. The standard minimum age to hire without any additional fee is 25.

For renters aged 21 to 24 picking up an Avis vehicle in Texas, the following conditions apply:

  • A daily young-renter surcharge is added to the hire cost and paid at the counter
  • Most vehicle classes are restricted to drivers aged 25 and over, including full-size saloons, SUVs, minivans, vans, convertibles, luxury, and premium categories
  • Eligible vehicle classes for under-25 renters are generally limited to economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV

There is one notable exception for Avis hires in Texas: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may be exempt from the surcharge for the main driver. This exception does not apply to additional drivers aged 21 to 24, who may still be charged or denied depending on location rules.

Renters aged 20 or younger cannot hire from Avis in Texas.

What is the security deposit amount for an Avis hire in Texas?

When picking up your Avis hire in Texas, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicle classes at Avis locations in Texas, the typical hold is approximately GBP 240 to GBP 320 on a major credit card. Premium or speciality vehicles may require a higher hold amount.

Important requirements for the deposit at any Avis location in Texas:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name physically printed on the card
  • Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security hold
  • The card must be in the main driver's name, not a third party's name
  • You must have sufficient available credit to cover the hold plus any expected charges

After you return the Avis vehicle in Texas, the hold is released by the hire company, but your bank or card issuer controls when it reappears as available credit. This can take up to 15 working days. Bringing a backup credit card is always recommended in case your primary card is declined.

Does travel assistance cover me if I have an emergency during my Avis hire in Texas?

Yes, most bookings made through Hola Car Rentals, including Avis hires in Texas, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United Kingdom or Canada.

If you are visiting Texas from outside North America and experience a medical emergency, accident, or other covered event during your Avis hire, the travel assistance coverage typically includes:

  • Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

Texas highways such as I-10, I-35, and SH 130 cover long distances between cities, so having emergency assistance available is particularly relevant if you are driving between Houston, San Antonio, Austin, or Dallas in your Avis hire.

To reach assistance 24 hours a day, 7 days a week:

Have your Hola Car Rentals confirmation number ready when you contact them. This cover does not replace Collision Damage Waiver (CDW)/Loss Damage Waiver (LDW) for vehicle damage or third-party liability insurance.

Can I pick up an Avis car in one Texas city and return it in another?

Yes, Avis permits one-way hires within Texas, allowing you to pick up at one location and return to a different city or airport. With over 136 Avis locations across 65 cities in Texas, including major airports in Dallas, Houston, Austin, San Antonio, El Paso, and many smaller towns, there are many viable one-way route options.

A few important points to note:

  • A drop-off fee may apply depending on the specific route, distance, vehicle class, and season. This fee is shown during the booking process under the section labelled as payable at destination.
  • Not every route between Texas cities incurs a drop-off fee. Short-distance routes between nearby locations may have no additional charge.
  • Vehicle availability for one-way hires can vary, particularly for larger or specialised classes.
  • Cross-border one-way hires, for example returning an Avis Texas hire in Mexico, are generally not permitted or carry significant restrictions.

Always review your booking confirmation before pickup to confirm whether a drop-off fee applies to your specific Texas route. If the fee shown at the Avis counter differs from what your confirmation states, keep all paperwork and contact support after the hire is complete.

What is the fuel policy for Avis hires in Texas?

Avis hires in Texas follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it with a full tank to avoid additional charges.

To avoid fuel charges on your Avis hire in Texas:

  • Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on your hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Texas with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Gas stations are generally available near major Texas airport return areas, but it is worth checking the location of the nearest station before your return, particularly at smaller regional airports such as Midland or Corpus Christi. The Avis app or a quick search on Google Maps can help you find the closest option to your specific Texas return location.

What insurance coverage is included with an Avis hire in Texas?

The insurance and protection options included with your Avis hire in Texas depend on the rate plan you selected when booking through Hola Car Rentals. It is important to understand what each type of cover does and does not protect.

Common cover types available for Avis hires in Texas:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle itself, subject to any deductible shown on your confirmation. It does not cover third-party damage or injuries to others.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Avis vehicle in Texas. Some UK states require a minimum level of liability, but not all do. Adding supplemental liability cover up to GBP 240,000 is strongly recommended.

CDW/LDW does not cover tyres, undercarriage, roof damage, or personal belongings. It also does not apply if an unlisted driver operates the vehicle.

Always review your Hola Car Rentals confirmation before arriving at the Avis counter in Texas to confirm exactly which protections are included in your rate and whether any excess applies. If you have questions about cover levels, check the United Kingdom rate plan details in your booking.

What are the after-hours return options at Avis locations in Texas?

After-hours return options at Avis locations in Texas vary by location, so it is important to check the specific instructions for your pickup site before your hire ends.

Here is how after-hours returns work at key Texas Avis locations:

  • Midland International Airport (MAF): return the vehicle to 9506 Laforce Blvd, following Rental Car Return signs. After hours, park and lock the vehicle, then drop the keys and contract at the terminal counter, which remains open 24 hours.
  • Dallas/Fort Worth (DFW): a key drop option is available after staffed hours. Note that you remain liable for the vehicle until an Avis agent formally checks it in during business hours.
  • Austin-Bergstrom (AUS): follow Garage Parking Hire Return signs to Level 3 of the ramp, right lane for Avis. An agent is typically present during operating hours.
  • San Antonio International (SAT): the Avis counter at 9559 Airport Blvd has extended hours, open until 1:30 AM on weekdays and 1:15 AM on Saturdays.

For any Avis location in Texas, if you use a key drop outside staffed hours, keep a photo of the vehicle condition and the odometer at the time of return. This protects you in case of any post-hire dispute. Counter hours across Texas Avis locations vary significantly, so always confirm your specific location's schedule on your booking confirmation before your return date.

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