Avis Car Hire
in El Paso

Hola Car Rentals is the only premium partner of the top car hire brands operating in El Paso, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in El Paso.

No. With Hola Car Rentals, all costs and charges for your booking in El Paso are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in El Paso charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at El Paso International Airport (ELP) is located inside the terminal in the baggage claim area at 6505 Convair Rd, Suite 400, El Paso, TX 79925. Once you collect your bags, follow the airport signs towards Arrivals or Baggage Claim and you will find the Avis desk there.

Your hire vehicle is parked just 40 feet outside the baggage claim area, so no shuttle or train to a consolidated hire centre is required. This makes the Avis pickup at El Paso one of the most straightforward airport processes in Texas.

The Avis counter at El Paso International Airport is open Monday through Sunday, 07:00 to 23:00. After-hours collection is not available, so plan your arrival accordingly. If you are an Avis Preferred member, you can show your driving licence at the El Paso counter to receive preprinted hire documents and keys, reducing your wait time significantly.

Avis operates multiple locations in El Paso, each with different hours. Here is a summary:

• El Paso International Airport (ELP), 6505 Convair Rd, Suite 400: Monday to Sunday, 07:00 to 23:00. This is the most popular Avis location in El Paso, accounting for approximately 65% of hires.
• Colony Cove III (E2P), 7214 N Mesa St: Monday to Friday 08:00 to 18:00, Saturday and Sunday 08:00 to 12:00.
• Desert Passage Centre (EP6), 1320 N Zaragoza Rd, Suite 104: Monday to Friday 08:00 to 16:00, Saturday and Sunday 08:00 to 12:00.

If you are arriving by plane, the Avis airport location in El Paso offers the longest daily operating hours and 24-hour drop-off capability, making it the most flexible option for your hire. Off-airport Avis locations in El Paso close earlier and have reduced weekend hours, so confirm your collection time before choosing a city location.

Yes, Avis at El Paso International Airport offers 24-hour drop-off, so you can return your vehicle even when the counter is closed.

To return your Avis hire after hours in El Paso, follow these steps:

• Enter 6505 Convair Road, Suite 400, El Paso, TX 79925 into your GPS and follow the car hire return signs to the airport facility.
• Park and lock the vehicle in the designated Avis return area.
• Place your completed hire agreement and keys in the key drop box located on the left side of the Avis counter inside the terminal.
• Take all personal belongings and keep a photo of the dashboard showing the fuel gauge and odometer as proof of condition.

Note that the Avis counter at El Paso International Airport is staffed from 07:00 to 23:00 daily. Returns made outside those hours will be processed the following business morning. If you have any concerns about charges after your El Paso Avis hire, keep all paperwork and your final fuel receipt.

El Paso itself does not have a dense cashless toll network like Dallas or Houston, but if you drive your Avis hire beyond El Paso into other parts of Texas, you will encounter extensive cashless toll systems.

Key Texas toll systems you may use on longer trips from El Paso include:

• TxTag (Texas Department of Transport), used on motorways around Austin and other corridors
• TollTag and TEXpress Lanes (North Texas Tollway Authority), used in the Dallas and Fort Worth metropolitan area
• EZ TAG (Harris County Toll Road Authority), used in the Houston area

All Avis hire vehicles in El Paso include an electronic toll device. At collection you can choose an unlimited toll package (typically US$11 to US$25 per hire day) or pay per use, where the hire company bills you the toll amount plus administrative processing fees after the hire ends. Toll charges can appear on your card days or even weeks after you return the vehicle.

There are no congestion charges or emissions zones in El Paso or anywhere in Texas.

Yes, all Hola Car Rentals bookings, including Avis hires in El Paso, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your hire.

If you drive your Avis vehicle from El Paso into other parts of Texas where cashless toll roads are common, such as the Dallas, Houston, or Austin metro areas, those toll costs qualify for the cashback claim.

To claim your Tolls Cashback after your El Paso Avis hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement from the Avis counter, and a toll receipt or statement showing charges paid during the hire period.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

To pick up your Avis hire in El Paso, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card with the driver’s name printed on the physical card, in the main driver’s name, for the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit at the Avis El Paso counter.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

All documents must be physical originals. Digital copies shown on a phone are not accepted. If you are adding an additional driver to your Avis hire in El Paso, that person must also be present at the counter with their own valid driving licence and ID.

Yes, adding an extra driver to your Avis hire in El Paso carries a fee unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Avis in El Paso, the standard additional driver fee is US$13 per hire day per driver, with a maximum charge of US$65 per driver for the entire hire period, regardless of how many days you hire. This means even on a 10-day El Paso hire, you will not pay more than US$65 per additional driver.

Important conditions to bear in mind:

• The additional driver must be present at the Avis El Paso counter at collection to show a valid driving licence and sign the hire agreement.
• For Avis, the additional driver must generally be at least 25 years old at the time of collection.
• Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability insurance.

Check your booking confirmation before arriving at the El Paso Avis counter to confirm whether an additional driver is already included in your rate.

Yes, Avis in El Paso charges a young driver surcharge for renters between 21 and 24 years old. The standard underage fee for Avis in El Paso is US$13 per hire day, and vehicle class restrictions apply, meaning most premium, full-size, SUV, minivan, and luxury categories are not available to drivers under 25.

Drivers under 21 cannot hire from Avis in El Paso. The minimum hire age in Texas is 21 for most locations.

One important exception: if you are between 21 and 24 years old and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates with Avis in El Paso may waive the underage fee. To qualify:

• The waiver must be explicitly shown on your Hola Car Rentals booking confirmation.
• You must present a passport or government ID proving Latin American or Caribbean nationality or residency at the Avis El Paso counter.
• The vehicle must belong to an eligible category such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, or Medium SUV.

If you are 25 or older, no young driver surcharge applies at Avis in El Paso.

Yes, most Hola Car Rentals bookings, including Avis hires in El Paso, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit applies only to travellers who are not residents of the United States or Canada.

If you are visiting El Paso from abroad and something unexpected happens during your trip, such as a medical emergency on one of El Paso's major highways or an incident far from the city centre, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for damage to the Avis vehicle or third-party liability insurance. Always review your specific booking confirmation for the exact terms that apply to your El Paso hire.

Yes, Avis offers one-way hire options from El Paso, allowing you to pick up your vehicle at one location and return it at a different Avis location within the continental United States.

When booking a one-way Avis hire from El Paso, keep the following in mind:

• A drop-off fee may apply depending on your chosen return location. This fee is route-specific and varies by distance, vehicle class, and season.
• The drop-off fee will be shown on the booking details page under the section labelled as charges due at destination. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.
• Cross-border one-way hires, for example returning the Avis vehicle in Mexico, are generally not permitted or carry significant restrictions. Confirm cross-border rules before booking.

If you need to change your return location after booking your El Paso Avis hire, be aware that the route may be re-priced and a new or higher drop-off fee could apply. Always verify the updated terms before confirming any change.

When you pick up your Avis hire in El Paso, a temporary authorisation hold will be placed on your credit card. For standard vehicles at Avis in the United States, the typical hold is approximately US$300 to US$400, though the exact amount can vary based on the vehicle class, hire duration, and location policies.

Important things to know about the deposit at the Avis El Paso counter:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.
• Only a major credit card with the driver’s name physically printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 working days to reflect on your statement.
• Premium or speciality vehicle classes may require a higher hold amount.

To avoid issues at the Avis El Paso counter, notify your bank of your travel plans in advance, confirm your available credit covers the expected hold, and bring a backup credit card in your name as a precaution.

Avis hires in El Paso follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel fees on your El Paso Avis hire:

• Check the fuel gauge with the Avis agent at collection and confirm the starting level is recorded on your hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire.
• Refuel within approximately 10 miles of the Avis return location at El Paso International Airport (6505 Convair Rd) before dropping off the vehicle.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge.

If you return the Avis vehicle in El Paso with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Yes, driving in El Paso with your Avis hire presents some unique challenges compared to other U.S. cities, particularly for visitors unfamiliar with the area's road design.

Key things to be aware of before driving your Avis vehicle in El Paso:

• El Paso's main arterials are designed for high-speed suburban travel with very long blocks, often 600 to 1,000 feet, and continuous medians that block left turns. You will frequently need to make U-turns or right turns to access destinations.
• The Americas Interchange, where I-10 meets Loop 375, is a tall, complex stack interchange with 8 connectors and tight loops. First-time visitors to El Paso often find it disorienting, so use your Avis vehicle's GPS or a navigation app before approaching it.
• I-10 frontage roads dominate access in El Paso. Widening projects have reversed some ramps, creating non-intuitive merge patterns that can catch drivers off guard.
• El Paso's proximity to the US-Mexico border means I-10 and SH 178 carry heavy commercial truck traffic, including oversized loads heading to and from the Santa Teresa Port of Entry.

Taking a few minutes to review your route before leaving the Avis El Paso counter will help you navigate the city's interchanges and arterials with confidence.