Avis Car Hire
in Fort Worth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Worth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Worth.

No. With Hola Car Rentals, all costs and charges for your booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter serving the Fort Worth and Dallas area is located at the Dallas/Fort Worth International Airport (DFW) consolidated rental car facility at 2424 E 38th St, Dallas, TX 75261. This facility operates 24 hours a day, seven days a week.

After landing at DFW and collecting your baggage, follow the rental car signs to the lower level pickup area, then board the rental car shuttle bus. Shuttles depart approximately every five minutes and the ride to the consolidated centre takes around ten minutes. Once at the centre, proceed to the Avis counter to present your documents and collect your keys.

If you are an Avis Preferred member, check the Preferred board or your smartphone app for your preassigned vehicle space, which allows you to bypass the main counter line.

For those picking up at the Fort Worth Downtown location (1001 Henderson St), the counter is accessible directly from the street with no shuttle required. Hours there are Monday through Friday 07:30 to 18:00 and Saturday 07:30 to 12:00, so plan your arrival accordingly.

To collect your Avis hire car in Fort Worth, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at all times.

Digital documents are not accepted at the Avis counter in Fort Worth. All documents must be physical originals. Debit and prepaid cards are not accepted for the authorisation hold; only a major credit card in the main driver’s name qualifies.

The Dallas/Fort Worth metro area, which includes Fort Worth, has one of the most extensive cashless toll networks in the United States. The main systems you will encounter are the North Texas Tollway Authority (NTTA) with TollTag, TEXpress Lanes on routes such as the North Tarrant Express, and TxTag roads managed by TxDOT. Cash payment is not accepted at most toll points; all billing is done electronically via transponder or licence plate photo.

Your Avis hire vehicle in Fort Worth will already include an electronic toll device. At the counter you have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all tolls during the hire period
• Pay per use: tolls are billed to your credit card after the hire, along with daily administrative or processing fees charged by Avis or a third-party toll processor

If you only plan to use one or two toll roads during your Fort Worth trip, the pay-per-use option may cost less overall. For frequent driving on DFW-area expressways, the unlimited package is usually better value. Note that toll charges can appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

There are no congestion charges or emissions zones in Fort Worth or anywhere in Texas.

Yes, all Hola Car Rentals bookings, including Avis hires in Fort Worth, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that the Fort Worth and DFW area has extensive cashless toll roads, including the North Tarrant Express, Dallas North Tollway, and various TEXpress Lanes, toll costs can add up quickly. Estimated daily toll spending in the Dallas/Fort Worth area ranges from approximately US$5 to US$20 depending on your routes.

To claim your cashback after returning your Avis vehicle in Fort Worth:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the physical card is required to pick up your Avis hire in Fort Worth. The card is used to place a temporary authorisation hold, which is not a charge but reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles at Avis locations in Fort Worth, the typical hold is approximately US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and location policies.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit
• The card must be physically present and in the main driver’s name

Even if you prepaid your Avis Fort Worth booking online, you must still present a physical major credit card at the counter for the hold. It is advisable to bring a backup credit card in case your primary card is declined. Notify your bank of your travel plans in advance to prevent fraud blocks on in-person authorisations.

The minimum age to hire a car with Avis in Fort Worth is 21. Drivers aged 21 to 24 can hire but are subject to a daily young-driver surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

Avis in Fort Worth automatically applies an underage surcharge for drivers aged 21 to 24. The fee is approximately US$13 per hire day, with a maximum charge of US$65 plus applicable taxes for the hire period.

Vehicle classes typically restricted to drivers 25 and older include full-size sedans, SUVs, minivans, luxury, premium, and convertible categories. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes at Fort Worth Avis locations.

There is one notable exception: if you are a driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis in Fort Worth may waive the underage fee. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact Hola Car Rentals support to verify eligibility before pickup.

Yes, you can add an additional driver to your Avis hire in Fort Worth, either as part of your booking rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, present that confirmation at the Avis counter in Fort Worth and the agent will add the driver to the agreement at no extra cost. If the additional driver is not included in your rate, Avis charges approximately US$13 per hire day, with a maximum of US$65 plus taxes for the hire period.

Requirements for adding an additional driver at the Fort Worth Avis counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence and any required IDP
• They must meet the minimum age requirement; for Avis in Fort Worth, additional drivers should generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle’s protections, including CDW/LDW and liability coverage. Never allow an unlisted person to drive the Avis vehicle in Fort Worth, as this can void your coverage.

The insurance and protection options available with your Avis hire in Fort Worth depend on the rate plan selected through Hola Car Rentals. It is important to understand what each type of cover does and does not protect.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself, including theft and vandalism, up to the limits in your agreement. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Fort Worth. Note that not all U.S. states require hire companies to include minimum liability cover, so confirming this on your hire agreement is important.

• CDW/LDW covers the hire car only, not third parties
• LIS/ALI/SLI covers third parties, not the hire car itself
• Personal accident and personal effects are separate optional coverages
• Prohibited use such as DUI or off-road driving voids all cover

Review your Hola Car Rentals confirmation carefully before arriving at the Avis counter in Fort Worth to confirm which protections are included in your rate.

Yes, most Hola Car Rentals bookings, including Avis hires in Fort Worth, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible international visitors renting an Avis vehicle in Fort Worth, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers in the event of an accident or non-pre-existing illness
• Legal assistance in the event of a road accident, which can be especially valuable on busy Fort Worth highways such as I-35W or I-30
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover does not include damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI).

If you need assistance during your Fort Worth hire, contact Terrawind 24 hours a day, 7 days a week. Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact cover limits and conditions that apply to your reservation.

Avis hires in Fort Worth follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Fort Worth location.

When returning your Avis vehicle in Fort Worth, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as proof in case of any dispute.

• If you return the vehicle below the recorded starting level, Avis will charge for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service fee may also apply
• For after-hours returns at Fort Worth locations with a key drop box, leave the fuel receipt in the return envelope and keep a photo of the full gauge

If the Avis counter in Fort Worth offers an optional prepaid fuel plan, note that any unused fuel is generally non-refundable, making Full-to-Full the better value for most renters.

After-hours return options vary by Avis location in Fort Worth. The DFW Airport facility at 2424 E 38th St operates 24 hours a day and accepts returns at any time. For Fort Worth city locations, the situation is more limited.

Some Fort Worth Avis city locations, such as the Shops at Hulen (5862 S Hulen St), offer a key drop box for after-hours returns. However, if you use a key drop box, you remain financially responsible for the vehicle, including any damage or theft, until the next business day when an agent inspects it.

The Fort Worth Downtown location at 1001 Henderson St operates Monday through Friday 07:30 to 18:00 and Saturday 07:30 to 12:00. After-hours return options at this specific location are not confirmed, so plan to return during business hours if possible.

• For after-hours key drops, photograph the vehicle condition and fuel gauge before leaving
• Keep all paperwork and your fuel receipt
• Understand that liability for the vehicle continues until Avis staff check it in the next business day

If you are unsure about after-hours procedures at your specific Fort Worth Avis location, confirm the process directly with the counter agent at pickup.

Yes, one-way hires with Avis in Fort Worth are possible, allowing you to pick up at one location and return to a different one. However, a drop-off fee may apply depending on the route.

When booking a one-way Avis hire from or to Fort Worth through Hola Car Rentals, the drop-off fee is shown on the rate details page under the section labelled as the amount due at destination. This fee is set by Avis based on the specific route, vehicle class, season, and distance between locations.

• Same-city routes, such as DFW Airport to a Fort Worth downtown Avis location, often carry no drop-off fee
• Routes between Fort Worth and another Texas city such as Houston or Austin typically include a drop-off fee
• Long-distance or cross-state routes usually carry higher fees
• Cross-border rentals, for example driving into Mexico, are generally not permitted

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your Hola Car Rentals confirmation. If you change your return location after booking your Fort Worth Avis hire, the fee may be recalculated and availability is not guaranteed. Always verify the fee on your confirmation before pickup.

Yes, renting an Avis vehicle at Dallas/Fort Worth International Airport (DFW) to access the Fort Worth area involves several local taxes and airport-specific fees that are added to the base hire rate. These are standard charges applied to all hire companies at DFW and are not unique to Avis.

Typical fees and taxes you may see on your Avis hire agreement for the Fort Worth and DFW area include:

• Airport concession recovery fee (ACRF): approximately US$4.50 to US$5.50 per day
• Customer facility charge (CFC): approximately US$4.50 per day
• Texas state hire tax: 6% base rate, with local options that can bring the total to approximately 9%

If your Hola Car Rentals confirmation shows that taxes and fees are included in your prepaid rate, you should not be billed again for those items at the Avis counter in Fort Worth. If the counter attempts to charge for items already marked as included on your confirmation, note the charge on the contract and contact Hola Car Rentals support after the hire is complete.

Renting from an off-airport Avis location in Fort Worth, such as the Henderson Street or Hulen Street branches, typically avoids the airport concession fee, which can result in significant savings on longer hires.