Minivan Hire
in San Antonio

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Antonio, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Antonio.

No. With Hola Car Rentals, all costs and charges for your booking in San Antonio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Antonio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at San Antonio International Airport (SAT) to collect your hire car, follow the rental car signs from your terminal to the Mezzanine Level (Level 2 or 3) in Terminal B. From there, cross the Sky Bridge to reach the Consolidated Car Hire Facility at 9559 Airport Blvd, San Antonio, TX 78216. This single building houses counters for all major partner brands, including Avis, Enterprise, Hertz, and others.

No shuttle is needed from the terminal. The Sky Bridge connects directly to the facility lobby, where you complete paperwork at your brand's counter. After signing the hire agreement, proceed to the designated parking spaces within the multi-level facility to locate your hire car. Before driving away, inspect the vehicle carefully and photograph any pre-existing damage, noting it on the agreement.

The facility has 2,600 parking spaces across five levels, so allow a few extra minutes to locate your hire car in the correct bay.

To collect your hire car in San Antonio, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the San Antonio hire counter. Debit and prepaid cards are not accepted for the authorisation hold on your hire car.

Yes, toll roads exist in and around San Antonio, and they will affect your hire car. Texas operates a largely cashless toll network, meaning overhead gantries read transponders or photograph licence plates. There are very few, if any, cash toll booths on routes you are likely to use.

Estimated daily toll costs for driving in and around San Antonio range from approximately US$2 to US$10, depending on which routes you take. Costs rise if you travel towards Austin, Houston, or Dallas, where toll usage is heavier.

Your hire car comes equipped with an electronic toll device. At the counter in San Antonio you have two options:

• Unlimited toll package: approximately US$11 to US$25 per hire day, covering all tolls during the rental period
• Pay per use: the hire company charges each toll plus daily or administrative processing fees, which may appear on your card days or even weeks after you return the vehicle

If you plan to use your own transponder, inform the counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your San Antonio hire period.

Since San Antonio and the surrounding Texas highway network use cashless tolling, you will likely incur toll charges whether you choose a daily unlimited package or pay per use. The Tolls Cashback benefit applies to both scenarios.

To claim your cashback after returning your hire car:

• Email [email protected] within 30 days of the vehicle’s return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

Example: if your San Antonio hire car booking totals US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap). Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card is required to hire a car in San Antonio. The card must be in the main driver’s name, with the driver’s name physically printed on the card, and must be presented in person at the counter.

The hire partner will place a temporary authorisation hold on your card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by partner, vehicle class, and location. A hire minivan may attract a higher hold than a compact car.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the authorisation hold
• Digital wallets and virtual card numbers are not accepted at the counter
• Even if you prepaid your booking online, you must still present a physical credit card at the San Antonio pickup counter
• The hold reduces your available credit until your bank releases it after the vehicle is returned, which can take up to 15 business days

Bring a backup credit card in your name in case your primary card is declined.

No, drivers under 25 cannot hire a minivan in San Antonio under standard rules. Minivans fall into a restricted vehicle category that most hire partners reserve for drivers aged 25 and older. This applies across partner brands at San Antonio International Airport and city locations.

Drivers aged 21 to 24 may hire smaller vehicle classes such as economy, compact, or intermediate sedans and SUVs, but they are generally excluded from minivan, van, full-size SUV, luxury, and convertible categories.

A young-driver surcharge also applies to drivers aged 21 to 24 on eligible vehicle classes. The daily fee varies by partner:

• Avis, Budget, and Payless: GBP 11 per hire day, capped at GBP 55
• Hertz, Thrifty, and Dollar: GBP 11.50 per hire day, capped at GBP 161
• Alamo, National, and Enterprise: GBP 13 per day

If you are between 21 and 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee on eligible vehicle categories, though the minivan restriction still applies. Check your booking confirmation to see if the waiver is included.

Your San Antonio minivan hire operates on a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the San Antonio facility.

When returning your minivan, refuel within approximately 10 miles or 15 km of the return location at San Antonio International Airport (9559 Airport Blvd) so the tank does not drop below full before you arrive. Keep your fuel receipt showing the date, time, and station address.

If you return the minivan with less than a full tank, you may be charged:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee on top of the fuel cost

For after-hours returns, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. The Full-to-Full policy applies regardless of whether you return during or outside counter hours.

Yes, after-hours returns are available at the Consolidated Car Hire Facility at 9559 Airport Blvd, San Antonio, TX 78216. The process is straightforward, but you remain responsible for the vehicle until the next business day check-in.

Steps for an after-hours hire car return in San Antonio:

• Follow the overhead rental car return signs from Airport Blvd and East Terminal Drive to your partner brand's return area within the facility
• Remove all personal belongings from the vehicle
• Lock the vehicle and deposit the keys in the designated key drop box in the return area
• Leave your fuel receipt in the key drop envelope if applicable
• Take a photo of the vehicle's condition, the fuel gauge, and the odometer before walking away

Because the hire partner does not formally inspect the vehicle until the next business day, any damage or fuel discrepancy discovered at that point may still be attributed to your hire. Keeping timestamped photos of the vehicle's condition at drop-off is your best protection against disputed charges.

Confirm after-hours availability with your specific partner brand before your San Antonio trip, as policies can vary.

Yes, you can add an additional driver to your hire car in San Antonio, either at no cost if your booking includes a free additional driver, or for a daily fee paid at the counter if it does not.

Check your booking confirmation for the line that reads additional driver free of charge. If it is not listed, the daily fees by partner are:

• Avis, Budget, and Payless: GBP 11 per hire day, capped at GBP 55
• Hertz, Thrifty, and Dollar: GBP 11.50 per hire day, capped at GBP 161
• Alamo, National, and Enterprise: GBP 13 per day

The additional driver must be present at the San Antonio pickup counter with a valid driving licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by the hire protections, including CDW/LDW.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup in San Antonio.

Yes, one-way hire from San Antonio to another city is generally available, but a drop-off fee may apply depending on your destination, the hire partner, and the vehicle class.

When searching for a minivan hire on the Hola Car Rentals website with a different return location, any applicable drop-off fee will appear on the rate details page under the section labelled to pay at destination. This fee is not prepaid and is collected at the San Antonio pickup counter.

Key points to keep in mind:

• Same-city routes, such as San Antonio Airport to a downtown San Antonio location, often carry no drop-off fee
• Routes to other Texas cities such as Austin, Houston, or Dallas typically include a one-way fee that varies by distance and vehicle class
• Cross-border one-way hires, for example from San Antonio into Mexico, are generally not permitted or carry significant restrictions
• Changing your return location after booking may reprice the entire reservation and recalculate the drop-off fee

Always review the to pay at destination section of your confirmation before pickup to avoid surprises at the San Antonio counter.

The insurance included with your San Antonio minivan hire depends on the rate plan you selected at booking. Hola Car Rentals offers All Inclusive and All Inclusive+ rate plans for the United States, and the coverage differs between them.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to other people while driving the minivan in San Antonio. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000.

Important exclusions to be aware of:

• CDW/LDW does not cover third-party injuries or property damage to others
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
• Coverage applies only to drivers listed on the hire agreement

Review your booking confirmation for the exact coverages and deductible amounts that apply to your San Antonio minivan booking.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to your San Antonio minivan hire. However, this benefit is available only to non-North American customers. Residents and citizens of the United States and Canada do not qualify.

If you are eligible, the travel assistance covers up to 5 passengers and typically includes:

• Medical coverage for accidents and non-pre-existing illnesses during your trip
• Legal assistance in the event of a road accident involving your minivan in San Antonio
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the minivan itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

If you need assistance during your San Antonio minivan hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

An International Driving Permit (IDP) is not always mandatory to hire a minivan in San Antonio, but it is required in certain situations and strongly recommended in others.

An IDP is mandatory if your driving licence uses a non-Latin (non-Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP when picking up your minivan in San Antonio.

An IDP is recommended, though not strictly required, if your licence is valid but not issued in English and does not use a Latin alphabet. The hire partner at the San Antonio counter may request a translation, and having an IDP avoids any risk of being denied the minivan.

Important rules about the IDP:

• It is a translation document only, not a standalone licence
• It must be carried together with your original driving licence at all times
• It must be obtained in your home country before travelling. Organisations in the United States such as AAA do not issue IDPs to non-U.S. licence holders
• All documents presented at the San Antonio counter must be physical originals. Digital copies are not accepted

If you are unsure whether your licence requires an IDP for your San Antonio minivan hire, obtain one before departure to avoid complications at the counter.