Car Hire
in Oregon

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oregon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Portland International Airport in Oregon, hire car collection does not require a shuttle. Since 2022, all major hire brands including Avis, Budget, Enterprise, Hertz, Alamo, and National operate from the Consolidated Hire Centre (CHC), located on the first floor of the car park directly across the street from the baggage reclaim exit.

After collecting your bags, follow the signs to exit the terminal, cross the street, and enter the CHC on the ground level. No bus or tram is needed. Counter hours at most Oregon PDX brands run from approximately 5:00 AM to 1:00 AM daily, though exact hours vary by brand.

For after-hours returns at Oregon's PDX, each brand has its own key-drop procedure:

• Enterprise: park in the designated first-floor lane and leave keys on the dashboard
• Avis and Budget: park, note the time on your agreement, and leave keys in the cupholder
• Alamo: park as directed and use the dropbox

At Eugene Airport (EUG) in Oregon, hire counters are located inside the terminal at 28801 Douglas Dr, with no shuttle required.

Oregon currently has very few toll roads. The state has no statewide interstate toll system, and planned tolls on routes such as Interstate 205 have been paused until at least 2026.

The only operational tolls in Oregon affect two Columbia River bridge crossings:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment accepted by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby. Trucks are charged US$3.00 per axle.

Neither bridge is a fully cashless facility, so you can pay with cash directly at the toll booth. Oregon does not use E-ZPass or other regional transponder networks. If you do not pay at the bridge, you must pay online within 7 days to avoid a violation.

There are no congestion charges, emissions zones, or city-centre driving fees anywhere in Oregon. If your Oregon hire includes a toll transponder programme from the hire company, review the daily fee (typically US$3.95 to US$5.95 per day) before activating it, as the savings may not justify the cost for these two bridges alone.

Yes, pumping your own petrol is illegal in most of Oregon. Oregon is one of only two states in the United States where self-service petrol stations are prohibited by law, meaning an attendant must pump the fuel for you at full-service stations.

This directly affects renters who need to refuel before returning their car in Oregon. Key points to keep in mind:

• You cannot pump the fuel yourself at most stations, so allow extra time at the pump, especially during busy periods.
• Full-service stations near Portland International Airport (PDX) can be limited and may close early at night, making late-night refuelling difficult.
• Plan to refuel within approximately 10 miles of your Oregon return location before the station closes, and do not leave it until the last minute.
• At Eugene Airport (EUG) and other Oregon locations, the same full-service law applies statewide.

Under the standard Full-to-Full fuel policy, you receive the car with a full tank and must return it full. If you return the car below the recorded starting level in Oregon, the hire company will charge you for the shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls you pay during your Oregon hire.

In Oregon, the only active tolls are on two Columbia River bridge crossings: the Hood River-White Salmon Interstate Bridge (US$2.00 per car) and the Bridge of the Gods (US$2.00 per car). If your Oregon itinerary takes you across either of these bridges, those toll costs are eligible for the cashback claim.

To claim your Tolls Cashback after your Oregon hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally during your Oregon trip and claim reimbursement afterwards.

To pick up a hire car in Oregon, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy) in the main driver’s name.
• A major credit card with the driver’s name printed on the physical card, used for the security authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required by your hire brand.
• Round-trip flight or cruise tickets if you are visiting Oregon from abroad.

If your driver’s licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

All documents presented at Oregon hire counters must be physical originals. Digital versions displayed on a phone or tablet are not accepted. The hire agreement at the Oregon counter, along with local law, governs the final requirements.

Oregon has some of the strictest distracted driving laws in the United States, and hire car drivers should be aware of them before getting on the road.

• Handheld mobile phone use while driving is banned in Oregon, similar to California, Nevada, and Arizona.
• Oregon goes further than most states: drivers under 18 are prohibited from using any phone, including hands-free devices, while in a moving vehicle.
• Fines for violations are among the highest in the nation.

Oregon also enforces strict DUI laws with automatic licence suspensions. Driving whilst impaired by cannabis is illegal in Oregon even though recreational use is legal for adults. Oregon does not use a traditional demerit point system; instead, the state suspends licences after five conviction records within a two-year period.

Speed enforcement in Oregon is notably active. Oregon ranks second nationally for speeding infringements per 1,000 drivers, and fourth for overall citation rates, so staying within posted limits is important. Speed limits in Oregon are among the lowest in the country.

For hire car drivers visiting Oregon from abroad, these rules apply regardless of the laws in your home country. Violations can result in fines that may be billed to your hire agreement after the hire period ends.

Oregon presents several driving conditions that are different from what many visitors expect, and being prepared makes a significant difference for a safe hire experience.

• Weather changes rapidly in Oregon. Coastal sunshine can turn into mountain snow within hours, and ice can appear suddenly on high-elevation roads. Mountain passes above 1,500 metres may hold snow well into late spring.
• Wildlife crossings are frequent. More than half of animal-related crashes in Oregon occur on rural highways during low-light conditions, particularly involving deer and elk.
• Wet roads are a persistent hazard throughout Oregon. Rainwater mixes with oil and road grime, creating slick surfaces that significantly reduce tyre traction.
• Oregon has over 1,200 narrow or single-lane bridges statewide, and many rural roads suffer from limited maintenance, potholes, loose gravel, and sharp bends.

Specific areas that require extra caution in Oregon include Coastal Highway 101 with its sharp bends and elevation changes, Cascade mountain passes in winter, the Historic Columbia River Highway with narrow lanes and steep grades, and Eastern Oregon where distances between fuel stations and services can be very long.

If you are hiring in Oregon during winter months, confirm with the hire counter whether tyre chains or traction devices are available or required for your planned route.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to hires in Oregon as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

For eligible renters driving in Oregon, the coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

Oregon's driving environment makes this coverage particularly relevant. The state has long stretches of remote highway in Eastern Oregon, mountain passes with rapidly changing weather, and rural roads far from urban services where an incident could leave you without immediate help.

If you need assistance during your Oregon hire, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage terms and limits that apply to your Oregon hire.

Yes, drivers under 25 hiring a car in Oregon are subject to a young-renter surcharge, paid directly at the counter in addition to the prepaid booking cost.

Oregon follows the standard U.S. rules for underage renters. The minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter fee. The amounts vary by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus applicable taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus applicable taxes).
• Alamo, National, and Enterprise: US$15 per day (plus applicable taxes).

In addition to the surcharge, most vehicle classes are restricted for drivers under 25 in Oregon. Economy, compact, and intermediate SUV categories are typically the only classes available to younger renters. Full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles generally require the main driver to be at least 25.

If you are from Latin America or the Caribbean and hiring with Avis or Budget in Oregon, check your Hola Car Rentals confirmation to see if the underage fee waiver applies to your rate. This exception is not available to renters from Europe, Asia, or other regions.

When you pick up a hire car in Oregon, the hire company will place a temporary authorisation hold on your credit card. This is not a charge; it is a hold that reduces your available credit until it is released after you return the vehicle.

Typical deposit hold amounts in Oregon and across the United States range from US$300 to US$400 for standard vehicles on a major credit card. Premium or speciality vehicles may carry higher holds. The exact amount is set by the hire company at the Oregon counter and may vary by brand, location, and vehicle class.

Important requirements for the deposit in Oregon:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the main driver’s name printed on the physical card.
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold.
• The card must have sufficient available credit to cover the hold plus any expected charges.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit at the counter.

After you return the car in Oregon, the hire company releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 working days. Bring a backup credit card in your name in case your primary card is declined.

When hiring a car in Oregon, two main types of cover are relevant: protection for the hire vehicle itself, and liability cover for damage or injury you may cause to others.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover third parties.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you cause to other people or vehicles while driving in Oregon. Not all U.S. states require hire companies to include minimum liability cover by default, so confirm whether your Oregon hire includes it or whether you need to add it.

Common exclusions to be aware of in Oregon:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW and LDW.
• Driving under the influence, off-road use, or unauthorised drivers void cover.
• Only drivers listed on the hire agreement are covered.

Oregon's rural roads, mountain passes, and wildlife crossing zones make adequate cover especially important. Review your Hola Car Rentals confirmation to confirm which protections are included in your rate before arriving at the Oregon counter.

Yes, you can add an additional driver to your hire car in Oregon, either at no cost if your rate includes it, or for a daily fee paid at the counter.

Check your Hola Car Rentals confirmation before arriving at the Oregon counter. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost. If it is not included, the fees in Oregon vary by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

Requirements for adding a driver at an Oregon hire counter:

• The additional driver must be present at pick-up with a valid driver’s licence.
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required.
• They must meet the minimum age requirements for Oregon. Drivers aged 21 to 24 may be subject to a young-renter surcharge.
• For Avis, Budget, and Payless in Oregon, additional drivers must generally be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Oregon hire agreement are covered by CDW, LDW, and liability protections. Anyone not named on the contract who drives the vehicle may void cover entirely.

Yes, after-hours returns are supported at Oregon's major airports, but the process varies by hire brand and you must follow the specific key-drop instructions for your company.

At Portland International Airport (PDX) in Oregon, the Consolidated Hire Centre on the first floor of the car park accepts 24-hour returns. Each brand has its own procedure:

• Enterprise: park in the designated first-floor return lane and leave keys on the dashboard.
• Avis and Budget: park in the return area, note the date and time on your hire agreement, and leave keys in the cupholder. Use the online e-receipt system afterward.
• Alamo: park as directed by signage and drop keys in the designated dropbox.
• Sixt: proceed to Level 2 of the CHC and drop keys in the box behind the podium.

At Eugene Airport (EUG) in Oregon, after-hours returns follow a similar process: park in the hire return area and place keys in the dropbox near the entrance across from the returns area.

Before an after-hours return in Oregon, refuel the car since the full-service fuel law means you cannot pump your own fuel and late-night station options near PDX can be limited. Keep a photo of the fuel gauge and your receipt as evidence. The standard grace period for late returns is approximately 30 minutes; beyond that, extra time charges may apply.