Alamo Car Hire
in Oregon

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oregon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Portland International Airport (PDX) in Oregon is located inside the airport terminal on the lower level, directly across from baggage claim. No shuttle or separate hire car centre transfer is required to reach the Alamo desk at PDX.

Once you collect your bags, follow the signs towards car hire on the lower level and look for the Alamo counter. If you have activated the Skip the Counter option online before your arrival, you can bypass the desk entirely and proceed directly to your assigned vehicle in the garage, provided you confirmed your protection options, agreed to hire terms, and entered a valid credit card in advance.

Alamo also operates at three other Oregon airports: Eugene Airport (EUG), Medford Rogue Valley International Airport (MFR), and Redmond Municipal Airport (RDM). At Medford, the Alamo counter is similarly located on the lower level of the terminal across from baggage claim.

Yes, you can skip the Alamo counter at Oregon airport locations like Portland International Airport (PDX) if you activate the service online before your arrival.

To use the Skip the Counter option with Alamo in Oregon, you must complete the following steps in advance:

• Provide your driver’s licence and contact information through Alamo's online check-in portal
• Confirm your protection and coverages selections
• Agree to the hire terms and conditions
• Enter a valid credit card for the authorisation hold

Once all steps are completed, you can go directly to your assigned vehicle in the garage without visiting the Alamo desk. If you prefer a traditional pickup, Alamo also offers Accelerated Check-in, which lets you submit your details online in advance to reduce time spent at the Oregon counter upon arrival.

If you have not completed the online process, proceed to the Alamo counter on the lower level of the PDX terminal, across from baggage claim, to complete your agreement and collect your keys.

Yes, after-hours vehicle returns are available for Alamo hires at Portland International Airport (PDX) in Oregon.

To return your Alamo vehicle outside of regular counter hours at PDX, follow these steps:

• Follow the airport signage towards the Hire Car Centre and pull into the Alamo return lane on the first floor
• Leave the keys on the dashboard of the vehicle
• Use the key dropbox provided by Alamo for after-hours key deposit
• Keep any fuel receipts and take a photo of the dashboard showing the fuel gauge before leaving the vehicle

Alamo will provide specific parking instructions for after-hours returns in Oregon, so review your hire agreement or contact the Alamo desk in advance if you expect to return outside normal hours. Note that your liability for the vehicle may continue until Alamo formally checks it in the next business day, so document the vehicle's condition with photos at the time of return. If you have questions about your final receipt, you can request it after the hire concludes.

Yes, all Alamo bookings made through Hola Car Rentals include the Tolls Cashback benefit, which applies to Oregon hires and any tolled roads you use during your trip.

Oregon itself has very few toll facilities. The only active tolled crossings are the Hood River-White Salmon Interstate Bridge (US$2.00 per car, or US$1.00 with a Breezby prepaid account) and the Bridge of the Gods (US$2.00 per car, or US$1.25 with Breezby). Both bridges accept cash or online payment within 7 days via the Port of Hood River. There are no statewide interstate toll roads in Oregon, and no E-ZPass or similar electronic system operates there.

If you pay any tolls during your Alamo hire in Oregon, you can claim up to 5% of your total Hola Car Rentals booking value back as a cashback refund. To claim:

• Email [email protected] within 30 days of returning the vehicle
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

Oregon has very few toll roads, and Alamo hire car drivers are unlikely to encounter cashless electronic tolling during a typical trip in the state.

The only active toll crossings in Oregon are:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment is accepted by cash, Breezby, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby. Trucks are charged US$3.00 per axle.

Neither bridge is a fully cashless facility, so Alamo hire car drivers in Oregon can pay with cash at the toll plaza. There is no E-ZPass, SunPass, or equivalent statewide electronic toll system operating in Oregon. Planned tolls on Interstate 205 bridges have been paused and are not currently active.

If you drive through a toll without paying, you must pay online within 7 days via the Port of Hood River to avoid a violation. Unpaid tolls billed through the hire company may carry additional administrative fees. Keep receipts for any tolls paid, as these can be submitted for the Hola Car Rentals Tolls Cashback benefit.

To pick up an Alamo hire car in Oregon, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (physical original, not digital) in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required at most Alamo locations in Oregon.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Alamo counter. Debit and prepaid cards are not accepted for the security deposit.

When picking up an Alamo hire in Oregon, a temporary authorisation hold is placed on your credit card at the counter. For standard vehicles rented in the United Kingdom, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

A few important points to keep in mind for your Alamo pickup in Oregon:

• The hold is a temporary authorisation, not a charge. It reduces your available credit until released after you return the vehicle.
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Premium or speciality vehicle classes may require a higher hold amount.
• After you return the Alamo vehicle in Oregon, the hold is released, but your bank controls when the funds appear back in your account, which can take up to 15 business days.

Bring a backup credit card in your name in case your primary card is declined. If you are unsure of the exact hold amount for your specific Alamo reservation in Oregon, confirm with the counter agent before the card is authorised.

Most Alamo bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if you experience an emergency while driving in Oregon, including on remote stretches of highway or in rural areas of the state.

The travel assistance benefit typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers renting abroad and does not apply to customers who are residents of the United Kingdom or Canada. If you qualify, you can reach the assistance line 24 hours a day, 7 days a week by calling +1 888 980 9992 (toll-free or collect), or via WhatsApp at +1 208 910 1001.

Note that travel assistance does not cover damage to the Alamo hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your Hola Car Rentals booking confirmation to verify the exact terms and coverage limits included with your Oregon reservation.

The minimum age to hire an Alamo vehicle in Oregon without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire with Alamo in Oregon but will be charged a daily young-renter surcharge at the counter.

Key age-related rules to know for Alamo hires in Oregon:

• Drivers under 25 are restricted from hiring certain vehicle classes, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Economy, compact, and intermediate categories are generally available to younger renters.
• The young-renter surcharge for Alamo in Oregon is US$15 per day, plus applicable taxes, paid at the counter.
• Oregon does not have a state law requiring hires to drivers under 21, so the minimum age at Alamo locations in Oregon is 21 for young renters and 25 for surcharge-free hires.

Regardless of age, all drivers must present a valid driver’s licence, a major credit card in their name for the security hold, and any required additional documents. If you are 21 to 24 and planning to hire with Alamo in Oregon, Budget for the daily surcharge and confirm your vehicle class is eligible before booking.

Yes, you can add an additional driver to your Alamo hire in Oregon, either as part of your booking rate or by paying a fee at the counter.

For Alamo hires in Oregon, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your Hola Car Rentals booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding an additional driver to your Alamo hire in Oregon:

• The additional driver must be present at the Alamo counter at pickup with a valid, unexpired driver’s licence
• If their licence is not in English or does not use a Latin (Roman) alphabet, an International Driving Permit (IDP) is required
• The additional driver must meet the minimum age requirements for Oregon (21 minimum, with a young-renter surcharge for drivers under 25)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Alamo hire agreement in Oregon are covered by protections such as CDW/LDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections and result in additional charges.

Alamo hires in Oregon follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional fuel charges.

To avoid fuel charges on your Alamo hire in Oregon:

• Check the fuel gauge with the Alamo agent at pickup and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 kilometres of the return location, whether at PDX, EUG, MFR, or RDM in Oregon
• Keep your final fuel receipt showing the date, time, and station address
• Show the gauge at Full when returning the vehicle to the Alamo lot

If you return the Alamo vehicle in Oregon with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns at Portland International Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge as documentation.

Alamo hires in Oregon may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) cover depending on the rate plan you selected. Check your Hola Car Rentals booking confirmation to confirm whether CDW/LDW is included and whether a deductible applies.

CDW/LDW on an Alamo hire in Oregon typically covers:

• Damage to the hire vehicle caused by a collision or covered incident
• Theft or vandalism of the vehicle
• Repairs or the vehicle's value up to the policy limits, minus any applicable deductible

CDW/LDW does not cover third-party liability, meaning injury or property damage you cause to other people or vehicles. For that protection, you would need a separate Liability Insurance Supplement (LIS/ALI/SLI). Some UK states require a minimum level of third-party liability to be included, but not all do, so confirm your cover before driving in Oregon.

Common exclusions from CDW/LDW on Alamo hires in Oregon include tyres, undercarriage, roof damage, prohibited use such as off-road driving, and incidents involving unauthorised drivers not listed on the hire agreement. Always report any incident to Alamo immediately to avoid invalidating your cover.

Yes, one-way hires are generally possible with Alamo in Oregon, allowing you to pick up at an Oregon airport such as Portland International Airport (PDX) and return the vehicle in a different state.

Key points to know about one-way Alamo hires from Oregon:

• A drop-off fee may apply depending on the route, distance, and vehicle class. This fee is route-specific and set by Alamo.
• The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the Hola Car Rentals booking process and on your confirmation. It cannot be pre-paid.
• Not all routes from Oregon incur a drop-off fee. Short or common routes may have no fee, while long-distance or remote destinations typically do.
• Cross-border one-way hires, such as driving from Oregon into Canada, may be restricted or require prior authorisation from Alamo. Confirm cross-border permissions on your hire agreement before departing.

If you change your drop-off location after booking your Alamo hire in Oregon, the rate may be re-priced and a new or higher drop-off fee could apply. Review your confirmation carefully and contact support before making mid-hire route changes.