Hertz Car Hire
in Oregon

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oregon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Hertz operates at several airports and city locations across Oregon, giving you flexible pickup options depending on where you arrive.

• Portland International Airport (PDX): 7240 NE Airport Way, Portland, OR 97220
• Eugene Airport (EUG): counter located in Terminal 1
• Medford Rogue Valley International Airport (MFR): 1000 Terminal Loop Pkwy, Suite 110, Medford, OR 97504
• Roberts Field Airport (RDM) in Redmond: airport HLE location
• Southwest Oregon Regional Airport (OTH) in North Bend
• Hillsboro Airport (HIO)
• Newport Municipal Airport (ONP) in South Beach

In Portland, Hertz also has multiple off-airport city locations, including downtown at 1401 SW Naito Pkwy and several other neighbourhood branches. When you book, your confirmation will show the exact address for your chosen Hertz pickup point in Oregon.

To collect your Hertz vehicle in Oregon, you must bring all of the following physical documents to the counter.

• Original, unexpired driver’s licence in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• Passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

Digital documents are not accepted at the Hertz counter in Oregon. All documents must be physical originals. Name mismatches between your licence, passport, and credit card are a common cause of problems at pickup, so verify everything matches before you travel.

Oregon has very few toll roads, so most driving in the state with your Hertz hire will not involve tolls. However, two bridges do charge tolls that you may encounter.

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment is accepted by cash, Breezby account, or online within 7 days via the Port of Hood River
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby. Trucks are charged US$3.00 per axle

Neither bridge is a cashless facility, so you can pay with cash directly at the toll booth. Oregon does not use E-ZPass or other statewide electronic toll systems. Planned tolls on Interstate 205 bridges have been paused until at least 2026.

If you drive through a toll without paying, you must settle the amount online within 7 days to avoid violations. Unpaid tolls billed through your Hertz hire agreement may include administrative fees on top of the toll amount. There are no congestion charges or emissions zones anywhere in Oregon.

Yes, you can get up to 5% of your total booking value back for tolls paid during your Hertz hire in Oregon through the Tolls Cashback benefit included with all Hola Car Rentals rates.

Oregon has only two toll bridges, the Hood River-White Salmon Interstate Bridge and the Bridge of the Gods, both charging US$2.00 per car. If you pay those tolls out of pocket, you can submit a claim after your hire ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Hertz vehicle in Oregon
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the Hertz hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking rate; you still pay tolls normally and claim reimbursement afterwards.

When you pick up your Hertz vehicle in Oregon, a temporary authorisation hold will be placed on your credit card. For standard car classes at Hertz locations in the United States, including Oregon, the typical hold is around US$300 to US$400.

This is not a charge; it is a temporary reduction in your available credit that is released after you return the vehicle. Your bank controls how quickly the hold disappears, and it can take up to 15 working days to reflect on your statement after the hire concludes.

• You must present a physical, major credit card with the driver’s name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Premium or speciality vehicle classes may require a higher hold amount
• Even if you prepaid your Oregon Hertz booking online, a credit card is still required at the counter for the hold

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

The standard minimum age to hire from Hertz in Oregon without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hirer surcharge at the Hertz counter in Oregon.

For Hertz, Thrifty, and Dollar, the additional driver fee for under-25s is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes. Oregon does not have a state law requiring hires to drivers under 21, so the minimum eligible age at most Hertz locations in Oregon is 21.

• Drivers under 25 are also restricted from hiring certain vehicle classes such as full-size SUVs, luxury, premium, convertible, minivan, and van categories
• Economy, compact, and intermediate SUV classes are generally available to under-25 hirers
• A valid driver’s licence and a major credit card in the hirer’s name are still required regardless of age

If you are 21 to 24 and hiring from Hertz in Oregon, Budget for the daily surcharge and confirm your chosen vehicle class is eligible before completing your booking.

Yes, Hertz charges an additional driver fee in Oregon unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Hertz hires in Oregon, the standard additional driver fee is US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. This fee is paid directly at the Hertz counter in Oregon at the time of pickup.

• The additional driver must be present at pickup with a valid driver’s licence and any required IDP
• They must sign the hire agreement to be covered by protections such as CDW and liability cover
• Age rules apply: the additional driver must meet the minimum age requirements for Oregon
• If your Hola Car Rentals confirmation shows "Additional driver free of charge," no fee applies for the first extra driver

Never allow someone to drive your Hertz hire in Oregon who is not listed on the hire agreement. Unlisted drivers are not covered by any protections, and damage or incidents involving them may result in full liability.

Most Hola Car Rentals bookings that include a Hertz hire in Oregon come with travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or an incident while driving through Oregon's more remote areas, such as the Cascade Range or the coast.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this coverage applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this benefit. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms and limits that apply to your Oregon hire.

Hertz hires in Oregon follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Use the correct fuel type; wrong-fuel incidents are not covered and may generate additional charges
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return your Hertz vehicle in Oregon with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. For after-hours returns at Oregon Hertz locations, leave the receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Yes, one-way hires from Oregon to another state are generally possible with Hertz, but a drop-off fee will likely apply and must be reviewed before you book.

When booking a one-way Hertz hire that starts in Oregon, the drop-off fee is shown on the rate details page under the section labelled "To pay at destination" during checkout. This fee is route-specific and varies based on the destination state, distance, vehicle class, and season.

• Same-city airport to downtown Oregon returns often carry no drop-off fee
• Oregon to a different state typically incurs a drop-off fee that varies by route
• Premium and large SUV classes may carry higher repositioning fees
• Cross-border hires (for example, Oregon to Canada) may be restricted or require prior authorisation from Hertz

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation. If you need to change your return location after booking, contact support, as mid-hire route changes must be approved by the Hertz partner location and may reprice your Oregon hire.

Yes, Hertz in Oregon accepts a valid foreign driver’s licence, but additional requirements apply depending on the language and alphabet of your licence.

• If your licence is in English or uses a Latin (Roman) alphabet, you can generally drive with it as-is at Hertz locations in Oregon
• If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an International Driving Permit (IDP) is mandatory alongside your original licence
• An IDP is a translation booklet only; it is not a standalone document and will not be accepted without your original licence
• You must obtain your IDP in your home country before travelling to Oregon, as it cannot be issued abroad

At the Hertz counter in Oregon, present your passport, original driver’s licence, and IDP together if applicable. All documents must be physical originals; digital copies are not accepted. If there is any doubt about whether your licence requires an IDP for your Hertz hire in Oregon, obtain one before departure to avoid being turned away at the counter.

When picking up your Hertz hire in Oregon, you will be offered several insurance and protection products at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Hertz hire in Oregon. Some U.S. states require a minimum liability amount, but not all do; Oregon hirers should confirm whether their personal auto policy extends to hire vehicles before declining this coverage
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle

Check your Hola Car Rentals booking confirmation before arriving at the Hertz counter in Oregon, as your selected rate plan may already include CDW/LDW and other protections. Adding coverage you already have results in unnecessary cost.

If your flight is delayed and you arrive later than your scheduled Hertz hire time in Oregon, the reservation will generally be held for up to 24 hours from the original pickup time.

• If your delay is less than 24 hours, your Hertz booking in Oregon should still be honoured. Make sure you arrive during the counter's service hours, as after-hours pickups may not be available at all Oregon locations
• If your delay is greater than 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible
• If you do not pick up the vehicle within 24 hours and have not contacted support, the booking may be forfeited with no refund

For Hertz locations at Oregon airports such as PDX, EUG, or MFR, counter hours vary and may not cover very late-night arrivals. Always check the operating hours shown on your booking confirmation and plan accordingly. Keeping your flight details and Hertz confirmation accessible will help you communicate your situation quickly if a delay occurs.