National Car Hire
in Oregon

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oregon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, National Car Hire has a dedicated counter at Portland International Airport (PDX) in Oregon, located in the airport's Rental Car Centre.

When you arrive at PDX, follow these steps to reach the National counter:

• Collect your bags at Baggage Claim
• Take the South Tunnel and follow signs to the Rental Car Centre
• Proceed to the National counter inside the Rental Car Centre

If you are an Emerald Club or Executive member, you can bypass the counter entirely. Skip the escalators and proceed directly to the Emerald Aisle to choose your vehicle and drive off without waiting in line.

The National location at Portland International Airport in Oregon is open daily from 5:30 AM to 2:00 AM. After-hours return and Drop and Go services are also available at this location.

No, National Car Hire does not operate any city centre locations in Oregon. All National locations in Oregon are at or near airports.

The four National Car Hire locations in Oregon are:

• Portland International Airport (PDX), 7240 NE Airport Way, Portland, OR 97218
• Eugene Airport (EUG), 28801 Douglas Dr, STE 7, Eugene, OR 97402
• Medford Rogue Valley International Airport (MFR), 1000 Terminal Parkway, LOOP 110, Medford, OR 97504
• Redmond Municipal Airport

If you need a hire in the Portland area but prefer a neighbourhood location, Enterprise Holdings (National's parent company) operates approximately 50 neighbourhood offices in greater Portland, Oregon. However, those locations operate under the Enterprise brand, not National.

For airport pickups, your booking confirmation will confirm the exact address and counter details for your chosen Oregon location.

After-hours return availability varies by National Car Hire location in Oregon, so it is important to check before your trip.

• Portland International Airport (PDX): After-hours return and Drop and Go services are available. When returning after hours, pull into the return lane on the first floor and leave the keys on the dashboard.
• Medford Rogue Valley International Airport (MFR): After-hours return service is available at this Oregon location.
• Eugene Airport (EUG): This National location in Oregon does not offer after-hours return service. Plan your return within operating hours.

If you are unsure about after-hours procedures at your specific Oregon National location, review your booking confirmation for instructions or contact the counter directly before your return date. Returning outside of staffed hours means the vehicle condition check happens later, so take photos of the car and fuel gauge before leaving the keys.

Oregon has very few toll facilities, so most driving in the state with a National hire car will not involve tolls.

There are currently only two operational toll bridges in Oregon:

• Hood River-White Salmon Interstate Bridge: US$2.00 for cars, or US$1.00 with a Breezby prepaid account. Payment accepted by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 for cars, or US$1.25 with a Breezby account.

Neither bridge uses a cashless-only electronic system like E-ZPass, so you can pay with cash at the toll booth. If you cross without paying, you must pay online within 7 days to avoid a violation. Unpaid tolls billed through the hire company can include the toll amount plus administrative fees.

There are no congestion charges, emissions zones, or city-centre driving fees anywhere in Oregon. Planned tolls on Interstate 205 bridges have been paused until at least 2026.

If you do pay tolls during your National hire in Oregon, Hola Car Rentals includes Tolls Cashback on all bookings, letting you claim up to 5% of your total booking value back for tolls paid.

To pick up a National hire in Oregon, you must bring a complete set of physical documents. Digital copies are not accepted at the counter.

• Valid driver’s licence (original, unexpired, physical card) in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence.
• Major credit card physically in the main driver’s name, with the name printed on the card, for the security deposit hold. Debit and prepaid cards are not accepted.
• Passport or valid government photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

At the National counter in Oregon, the agent will place a temporary authorisation hold on your credit card, typically around US$300 to US$400 for standard vehicles. This is not a charge and is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release.

Make sure every additional driver is present at the counter with their own valid licence and ID, as unnamed drivers are not covered by the hire protections.

Yes, all Hola Car Rentals bookings for National hire in Oregon include Tolls Cashback, which reimburses you for tolls paid during your hire up to 5% of your total booking value.

Oregon has only two toll bridges (Hood River-White Salmon and Bridge of the Gods), so most National hires in Oregon will involve little or no toll spending. However, if you drive into neighbouring states such as California or Washington where tolls are more common, the cashback still applies to those tolls paid during your Oregon-based hire period.

To claim your cashback after returning your National hire in Oregon:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the tolls paid

Example: if your Oregon National booking total is US$400, the maximum cashback is US$20. If you paid US$12 in tolls, you receive US$12 back. Refunds are processed to your original payment method within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

The minimum age to hire a National in Oregon without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the counter.

For National in Oregon, the young-driver surcharge is US$15 per day plus applicable taxes. This fee is paid directly at the counter and is not included in your prepaid rate.

Drivers under 25 hiring in Oregon are also restricted from certain vehicle classes. Categories such as full-size SUVs, premium, luxury, convertibles, minivans, and vans are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger drivers.

Oregon does not have a state law requiring hires to drivers under 21, unlike New York or Michigan, so the practical minimum age at National locations in Oregon is 21.

Regardless of age, all renters must present a valid driver’s licence, a major credit card in their name for the security deposit, and any required supporting documents at the National counter in Oregon.

National Car Hire in Oregon uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid refuelling charges.

To avoid fuel charges on your Oregon National hire:

• At pickup, confirm the fuel level with the agent and make sure the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as shown in the vehicle or hire agreement.
• Before returning, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full on the way back.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the National vehicle in Oregon with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

For after-hours returns at Portland International Airport or Medford Rogue Valley International Airport, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation.

Yes, you can add an additional driver to your National hire in Oregon, but the additional driver must be present at the counter at pickup with their own valid driver’s licence.

For National in Oregon, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge to confirm whether it applies to your Oregon reservation.

Requirements for adding a driver in Oregon:

• The additional driver must be physically present at the National counter at pickup
• They must present a valid driver’s licence and ID
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• They must meet the minimum age requirement (21 to 24 with a surcharge, 25 and over without)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers named on the hire agreement are covered by the vehicle's protections such as CDW and liability cover. Anyone not listed who drives the National hire in Oregon may void those protections.

Yes, National Car Hire has a counter at Medford Rogue Valley International Airport (MFR) in Oregon, and it is easy to find on arrival.

The National counter at this Oregon airport is located inside the terminal building on the lower level, directly across from baggage claim. You do not need to take a shuttle or travel to a separate hire car facility. Simply collect your bags and walk across to the National counter.

After-hours return service is available at the Medford National location in Oregon, so you can return the vehicle outside of staffed hours if needed. As with any after-hours return, take photos of the vehicle condition and fuel gauge before leaving the keys, and keep your fuel receipt as documentation.

The full address for this Oregon National location is 1000 Terminal Parkway, LOOP 110, Medford, OR 97504. Confirm your pickup details and counter hours in your booking confirmation before travel, as hours can vary by season.

National Car Hire rates in Oregon typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) when you book through Hola Car Rentals, but coverage details depend on the specific rate plan you select. Always verify what is included on your booking confirmation before arriving at the Oregon counter.

Key coverage points to understand for your National hire in Oregon:

• CDW or LDW reduces your financial liability for damage to the hire vehicle from a collision or covered event. A deductible may still apply unless your confirmation explicitly shows zero deductible.
• CDW and LDW do not cover third-party liability, meaning injuries or property damage you cause to others. For that, you need Supplemental Liability Insurance (SLI or LIS).
• Oregon does not mandate a specific minimum liability level from hire companies in all cases, so reviewing your confirmation for liability cover is especially important.
• Personal injuries and personal belongings are not covered by CDW or LDW and require separate cover.

At the National counter in Oregon, decline any add-ons you do not need and compare the counter's itemised contract against your booking confirmation to ensure no unexpected charges appear.

Yes, most Hola Car Rentals bookings for National Car Hire in Oregon include travel assistance coverage provided by Terrawind Global Protection, at no additional cost.

This benefit is especially useful in Oregon, where some National hire locations serve more remote areas such as Medford and Redmond. If you experience a medical emergency, a serious accident on a rural Oregon highway, or a flight disruption on your way to or from your hire, the assistance line is available 24 hours a day.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance at any time during your Oregon trip, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage on their National hire in Oregon.

Yes, one-way hires are possible with National Car Hire in Oregon, allowing you to pick up at an Oregon location and return the vehicle in a different state, but a drop-off fee may apply depending on the route.

One-way fees for National hires originating in Oregon are route-specific and vary based on the destination state, vehicle class, and travel dates. The fee is not included in your prepaid rate and is listed under the To pay at destination section of your booking confirmation when it applies.

Key points to know before booking a one-way National hire from Oregon:

• Same-city routes (for example, picking up and returning within the Portland area) typically do not carry a drop-off fee
• Oregon to California, Oregon to Washington, or other interstate routes usually do carry a one-way fee
• Cross-border hires into Canada require prior authorisation from National and may be restricted depending on the vehicle class
• Mileage allowance and the one-way fee are separate items; unlimited mileage does not waive the drop-off fee

Review your booking confirmation carefully before travel. If the counter charges a drop-off fee that was not disclosed on your Oregon National booking, keep all paperwork and contact Hola Car Rentals support after the hire is complete.