Avis Car Hire
in Denver

Hola Car Rentals is the only premium partner of the top car hire brands operating in Denver, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Denver.

No. With Hola Car Rentals, all costs and charges for your booking in Denver are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Denver charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Denver International Airport (DEN), the Avis collection process involves a short shuttle ride from the terminal to the hire facility at 25500 E 78th Ave.

• After landing, take the train to baggage claim on Level 5
• Follow the signs for "Hire Cars" through the terminal
• Proceed to the Avis shuttle bus at Island 4 outside the terminal
• The bus ride from the terminal to the Avis facility takes approximately 5 to 7 minutes
• Complete your hire transaction at the Customer Service Centre inside the Avis facility, not at the terminal itself

The Denver International Airport Avis location operates 24 hours a day, 7 days a week, and also offers 24-hour drop-off capability. If you are returning the vehicle during late-night or early-morning hours when the Preferred counter is closed, the Return Centre counter remains open at all times. Follow signs for "Car Hire Return" to reach the Avis return lot.

The Avis location in downtown Denver at 1900 Broadway operates on limited hours compared to the airport location, so it is important to plan your collection and return accordingly.

• Monday to Friday: 7:00 AM to 6:00 PM
• Saturday: 8:00 AM to 3:00 PM
• Sunday: 9:00 AM to 3:00 PM

The downtown Denver Avis location also offers a free pickup service and is situated in the Central Business District, close to the 16th Street Mall. It is approximately half an hour from the Denver International Airport Avis return location, making it a convenient option if you are not flying in or out.

If you need 24-hour access, the Avis location at Denver International Airport is the only facility that operates around the clock and accepts after-hours returns at any time.

Yes, after-hours key drop is available at certain Avis locations in Denver, such as the Evans Ave and Quebec St branches, but there are important conditions to understand before using this option.

• A drop box is available at these locations for after-hours key returns
• If you use the key drop, you remain responsible for the vehicle and all charges, including any damages or theft, until the contract is officially closed on the following business day
• Standard returns with a staff member present must happen during regular office hours

For the most flexible after-hours option, the Avis location at Denver International Airport operates 24 hours a day and accepts returns at any time with staff available. If you anticipate a late return, planning your drop-off at the airport Avis facility eliminates the liability gap that comes with an unstaffed key drop at a city branch.

Denver and the surrounding Colorado area use a fully cashless toll system, meaning there are no cash booths anywhere on the toll network. All tolls are collected electronically through the ExpressToll system using either a transponder or licence plate tolling (LPT).

The main toll roads you may encounter with your Avis hire in Denver include:

• E-470: a 47-mile loop around the Denver metro area, including the route to Denver International Airport
• I-25 Express Lanes: approximately 7 miles between US-36 and downtown Denver, with tolls ranging from roughly US$0.50 to US$5.00 per trip depending on time of day
• US-36 Express Lanes and Northwest Parkway

Because the roads are cashless, your Avis hire vehicle will be photographed by overhead cameras if you drive through a toll. Avis offers an optional toll programme (such as PlatePass or e-Toll) at the counter, typically priced between US$11.99 and US$14.99 per day or US$59.95 to US$74.95 per week for unlimited use. If you decline the programme, Avis will bill you the undiscounted LPT toll rate plus an administrative fee of up to US$9.99 per day after the hire ends. ExpressToll users save 25 to 35 percent compared to the LPT rate, so enrolling in the hire toll programme can be worthwhile if you plan to use toll roads frequently in Denver.

To collect your Avis hire in Denver, you must bring a set of physical documents. Digital copies are not accepted at the counter.

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the security deposit authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence at the Avis Denver counter. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Debit cards and prepaid cards are not accepted for the security deposit authorisation hold at Avis in Denver. Bring a backup credit card in your name in case your primary card is declined.

Yes, Avis in Denver applies a young-renter surcharge for drivers aged 21 to 24, and certain vehicle classes are restricted to drivers aged 25 and older.

The standard Avis underage fee in the United States is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes. Vehicle classes such as full-size saloons, SUVs, minivans, convertibles, luxury, and premium cars are typically restricted to renters aged 25 and above at Denver locations.

One important exception applies: if you are a citizen or resident of Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly shows the underage fee waived, Avis in Denver will not charge the young-renter surcharge for the main driver aged 21 to 24. This waiver applies only to eligible vehicle categories such as economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV. It does not apply to additional drivers aged 21 to 24, who may still be charged or denied at the counter.

Drivers under 21 cannot rent from Avis in Denver under standard policy.

Yes, you can add an additional driver to your Avis hire in Denver, either as part of your rate or by paying a fee at the counter.

If your booking confirmation shows "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If the additional driver is not included in your rate, Avis in Denver charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period.

To add a driver at the Avis Denver counter, the following conditions apply:

• The additional driver must be present at collection with a valid driver’s licence
• They must meet the minimum age requirement (25 for Avis in Denver under standard policy)
• Both the main driver and the additional driver must sign the hire agreement
• If the additional driver’s licence is not in a Latin alphabet, they will also need an IDP

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, cover may be void.

Yes, one-way hires are available through Avis in Denver. You can return the vehicle to the airport, to another Denver area location, or to most Avis locations across the country.

A drop-off fee may apply depending on your return destination. This fee is route-specific and varies by distance, vehicle class, and season. Here is what to expect:

• Returning between the Denver International Airport Avis location and the downtown Denver branch often carries no drop-off fee due to the short distance
• Returning to a different city or state will typically trigger a one-way fee, shown under "To pay at destination" in your booking confirmation
• Cross-country or remote returns may carry higher fees or limited availability

Always review your booking confirmation before collection to confirm whether a drop-off fee applies and what the exact amount is. If the counter charges a different fee than what your confirmation shows, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Avis hire in Denver.

Denver's toll network, including E-470, the I-25 Express Lanes, and US-36 Express Lanes, is fully cashless, so toll charges will appear on your hire invoice or transponder statement. These are exactly the documents you need to submit a claim.

To claim your Tolls Cashback after your Avis hire in Denver:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Avis hire agreement signed at collection, and a toll receipt or itemised invoice showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. The reimbursement is the lesser of your actual toll costs or 5% of your booking total. Late submissions received after 30 days are not accepted.

Avis hires in Denver follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At collection, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Denver lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the station address, date, and time

If you return the vehicle below the recorded starting level, Avis in Denver may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at the Denver International Airport Avis location, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation in case a dispute arises.

When collecting your Avis hire in Denver, two main types of cover are relevant: protection for the hire vehicle itself and liability cover for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Avis vehicle is damaged or stolen during your Denver hire. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis hire in Denver. In Colorado, state-minimum liability is not universally mandated for hire companies in the same way as some other states, so it is strongly recommended to add supplementary liability cover up to US$300,000 to your booking.

• CDW/LDW: covers the Avis hire car for collision, theft, and vandalism (subject to deductible and exclusions)
• LIS/ALI/SLI: covers third parties injured or whose property is damaged by you
• Neither covers your personal injuries (PAI) or belongings (PEC), which are separate optional extras

Check your booking confirmation to see which coverages are already included in your rate before accepting additional products at the Avis Denver counter.

Denver has some navigation quirks that can catch first-time drivers out, particularly in the downtown core and surrounding neighbourhoods.

The most important thing to know is that Denver is actively converting many one-way streets to two-way traffic as part of an ongoing city plan. Streets such as Blake, Larimer, Arapahoe, Welton, and Champa in the downtown grid have historically been one-way, but conversions are ongoing. GPS apps including Google Maps and Apple Maps often fail to update promptly after these changes, which can direct you into oncoming traffic on streets that have already been converted.

• Always watch for physical road markings, lane arrows, and temporary cones, which are more reliable than your GPS in downtown Denver
• Recent conversions in areas like East Colfax have lowered speed limits to 25 mph, with active enforcement
• Shared streets in some commercial and residential areas use narrowed lanes and speed humps, requiring slower and more cautious driving than a standard U.S. grid
• Colfax Avenue features complex interchanges with highways like Santa Fe Drive that can be confusing for drivers unfamiliar with Denver

Before setting out in your Avis hire, consider checking the latest Denver street map or a locally updated navigation source to confirm the current direction of streets in your route.

Yes, most Hola Car Rentals bookings, including Avis hires in Denver, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to customers who are residents of the United States or Canada.

If you are visiting Denver from outside North America and something goes wrong during your Avis hire, such as a medical emergency on the highway or a legal issue following a traffic incident, the travel assistance programme can help with:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, call +1 888 980 9992 (toll-free) or contact them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW/LDW for damage to your Avis vehicle or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your Denver hire.