Aluguel de Minivan
em Michigan

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em Michigan, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em Michigan.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Michigan são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Michigan cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

When you arrive at Detroit Metropolitan Airport (DTW) in Michigan to collect your minivan, follow the Ground Transportation signs and take the courtesy shuttle to the rental car campus, located at the Northeast corner of the airport along Lucas Drive. The shuttle ride takes approximately 5 to 10 minutes.

The terminal you arrive at determines your shuttle stop:

• McNamara Terminal (Delta flights): the shuttle stop is near the terminal parking garage
• Evans Terminal (non-Delta airlines): the shuttle stop is at the Big Blue Deck

Once at the rental car campus, locate your brand's counter, present your booking confirmation, driver's license, and a physical major credit card in the main driver's name. Counter hours for Enterprise at DTW run from 5:30 AM to 11:59 PM daily, with 24-hour shuttle service available. After-hours minivan returns are also accepted at the facility with instructions provided on-site.

Michigan state law prohibits age discrimination in rentals, which means rental companies at Michigan locations are required to rent to licensed drivers aged 18 and older. However, renting a minivan in Michigan as a driver under 25 comes with important restrictions.

Key age rules for minivan rentals in Michigan:

• Drivers aged 18 to 24 may rent but will be charged a daily young-renter surcharge (underage fee)
• Minivans fall into a restricted vehicle class, meaning most rental partners require the main driver to be at least 25 years old to rent a minivan specifically
• For 12-passenger and 15-passenger vans (larger than a standard minivan), the minimum age is 25 across all states
• Drivers aged 25 and over pay no underage surcharge

Michigan is one of only two U.S. states (along with New York) where 18-year-olds have a legal right to rent. Even so, the minivan vehicle class restriction means younger drivers should confirm availability with the specific rental brand at their Michigan location before booking.

To collect your minivan rental in Michigan, you must present the following physical documents at the counter:

• Original, unexpired driver's license in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is also recommended if your license is not in English and not issued by an EU/EEA country
• A physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the U.S.)

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter. The IDP is a translation only and must always be carried alongside your original license, never as a standalone document. Debit and prepaid cards are not accepted for the security hold on your Michigan minivan rental.

Michigan has a limited toll network compared to many other U.S. states, but there are a few key crossings your minivan trip may encounter:

• Mackinac Bridge (I-75): connects St. Ignace to Mackinac City over 5 miles. Toll is US$4 for a standard 2-axle vehicle. Cash is accepted.
• Detroit-Windsor Tunnel (I-75): connects Detroit, Michigan to Windsor, Ontario, Canada. Toll is US$6.50, or US$5.75 with the Nexpress pass or app. This crossing is cashless, so cash is not accepted.
• Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township. Toll ranges from US$3 to US$7 depending on payment method. Cash is accepted at this crossing.

Michigan does not use E-ZPass, SunPass, or similar statewide electronic toll systems. Unpaid tolls are captured by camera and mailed as invoices to the rental company, which then bills the renter along with administrative fees that can reach US$15 per toll.

Your minivan rental may come pre-equipped with a toll transponder. At pickup in Michigan you can enroll in an optional toll program (typically US$3.95 to US$25.99 per day depending on the brand and plan) or pay tolls directly where cash or card is accepted.

Yes, a security deposit hold is required when you pick up a minivan rental in Michigan. The rental partner places a temporary authorization on your credit card at the counter, which reduces your available credit until it is released after you return the vehicle.

For minivan rentals in Michigan, typical holds in the United States range from approximately US$300 to US$400 for standard vehicles. Because a minivan is a larger vehicle class, the hold may be higher depending on the brand, location, and season. The exact amount is set by the rental company desk and confirmed at pickup.

Important rules for the deposit on your Michigan minivan rental:

• A physical major credit card with the driver's name printed on the card is required. Debit cards and prepaid cards are not accepted.
• The card must be in the main driver's name with sufficient available credit to cover the hold plus any expected charges.
• After returning the minivan, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person authorizations in Michigan.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Michigan minivan rental.

Michigan has several toll crossings where your minivan may incur charges, including the Mackinac Bridge (US$4), the Detroit-Windsor Tunnel (US$6.50), and the Grosse Ile Toll Bridge (US$3 to US$7). Any tolls you pay at these crossings, or through a rental company toll program, are eligible for the cashback claim.

How to claim your Tolls Cashback after your Michigan minivan rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your minivan booking; you still pay tolls normally and claim reimbursement afterward.

Minivan rentals in Michigan follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

Steps to follow for the fuel policy on your Michigan minivan rental:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Use the correct fuel type as specified for the vehicle (gasoline or diesel)
• Before returning the minivan, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full
• Keep the fuel receipt showing the date, time, and station address

If you return the minivan in Michigan with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. For after-hours returns at locations such as Grand Rapids Gerald R. Ford Airport, leave the receipt in the key envelope and keep a photo of the full gauge as proof.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation occurs during your Michigan minivan rental, such as a medical emergency on a remote stretch of highway or a flight cancellation affecting your trip.

Coverage typically included with eligible bookings:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to damage to the minivan itself (that is handled by CDW/LDW) or to third-party liability (covered by LIS/ALI/SLI).

To reach the assistance team 24 hours a day during your Michigan minivan rental:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in Michigan, and a brief description of the situation. Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage.

The insurance included with your Michigan minivan rental depends on the rate plan you selected at booking. Understanding the two main coverages helps you avoid gaps in protection.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the minivan itself from a collision, theft, or vandalism, up to the limits in your agreement. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Michigan. Some U.S. states require a minimum level of liability to be included, but not all do. Michigan renters are strongly encouraged to add supplemental liability coverage if it is not already shown on their confirmation.

Common exclusions to be aware of for your Michigan minivan rental:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
• Prohibited use such as off-road driving or driving under the influence voids coverage
• Only drivers named on the rental agreement are covered

Review your booking confirmation carefully to confirm which coverages are included before picking up your minivan in Michigan.

Yes, you can add an additional driver to your minivan rental in Michigan, either at no cost if your rate includes it or for a daily fee paid at the counter.

Typical additional driver fees for Michigan minivan rentals when not included in the rate:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

Requirements for adding a driver to your Michigan minivan rental:

• The additional driver must be present at pickup with a valid driver's license
• They must meet the minimum age requirements for Michigan (18 and older, though the minivan class may require 25)
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by CDW/LDW and liability protections. If someone drives the minivan in Michigan without being named on the contract, coverage may be void.

Michigan does not use a statewide electronic toll system like E-ZPass or SunPass, but your minivan rental may still come pre-equipped with a transponder or be enrolled in a plate-based billing system used by the rental brand.

At the counter in Michigan, you typically have two options for managing tolls during your minivan rental:

• Unlimited toll package: a flat daily rate of approximately US$10.99 to US$25.99 per day, covering all tolls regardless of how many you use. Some brands cap the weekly total.
• Pay-per-use: you pay only the tolls you actually use, but the rental company adds an administrative processing fee of approximately US$15 per toll event, which can add up quickly on a Michigan minivan trip that crosses the Mackinac Bridge or uses the Detroit-Windsor Tunnel.

If you prefer to pay tolls directly at the booth (cash is accepted at the Mackinac Bridge and Grosse Ile Toll Bridge, but not at the Detroit-Windsor Tunnel), inform the counter agent at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges on your minivan rental.

Toll charges can appear on your card days or even weeks after your Michigan rental ends, as toll agencies process invoices in batches.

Yes, after-hours minivan returns are available at major Michigan airports, though the process varies by location and rental brand.

At Detroit Metropolitan Airport (DTW), the rental car facility is located at the Northeast corner of the airport along Lucas Drive. After-hours return instructions are provided at the facility. Enterprise at DTW operates until 11:59 PM daily, with 24-hour shuttle service running between the terminals and the rental campus, so late arrivals can still reach the return area.

At Grand Rapids Gerald R. Ford Airport (GRR), the rental facility is located at 5500 44th Street SE and operates until 12:00 AM daily. For returns after closing, you park the minivan and deposit the keys in the designated dropbox at the facility.

General steps for an after-hours minivan return in Michigan:

• Follow signs to the rental car campus at your Michigan airport
• Park the minivan in the designated return area for your brand
• Place the keys in the key dropbox as instructed
• Keep a photo of the fuel gauge showing a full tank and note the odometer reading
• Retain your fuel receipt as proof in case any fuel charge appears after the rental closes

Note that liability for the minivan may remain with you until the rental company formally checks it in the next business day.

Yes, one-way minivan rentals that start in Michigan and end in another state are generally permitted through the major rental brands, but a drop-off fee will typically apply and must be confirmed before booking.

How one-way minivan rentals from Michigan work:

• The drop-off fee is route-specific and varies by brand, destination state, season, and vehicle class. Minivans, as a larger vehicle class, may carry higher repositioning fees than economy cars.
• The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation. If no fee appears, the route does not carry a one-way charge.
• Cross-border one-way rentals (for example, picking up a minivan in Michigan and returning it in Canada) may be restricted or require advance approval from the rental brand. The Detroit-Windsor Tunnel connects Michigan to Ontario, so confirm cross-border permissions with your rental partner before driving across.

If you change your return location after booking your Michigan minivan rental, the drop-off fee may be recalculated and the rate may reprice. Any change should be confirmed with the rental partner before you make the switch. The drop-off fee is never covered by the All Inclusive rate and cannot be prepaid through your booking.