Minivan Hire
in Michigan

Hola Car Rentals is the only premium partner of the top car hire brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at Detroit Metropolitan Airport (DTW) in Michigan to collect your minivan, follow the Ground Transportation signs and take the courtesy shuttle to the hire car campus, located at the North-East corner of the airport along Lucas Drive. The shuttle ride takes approximately 5 to 10 minutes.

The terminal you arrive at determines your shuttle stop:

• McNamara Terminal (Delta flights): the shuttle stop is near the terminal parking garage
• Evans Terminal (non-Delta airlines): the shuttle stop is at the Big Blue Deck

Once at the hire car campus, locate your brand's counter, present your booking confirmation, driver's licence, and a physical major credit card in the main driver's name. Counter hours for Enterprise at DTW run from 5:30 AM to 11:59 PM daily, with 24-hour shuttle service available. After-hours minivan returns are also accepted at the facility with instructions provided on-site.

Michigan state law prohibits age discrimination in hires, which means hire companies at Michigan locations are required to rent to licensed drivers aged 18 and older. However, hiring a minivan in Michigan as a driver under 25 comes with important restrictions.

Key age rules for minivan hires in Michigan:

• Drivers aged 18 to 24 may hire but will be charged a daily young-driver surcharge (underage fee)
• Minivans fall into a restricted vehicle class, meaning most hire partners require the main driver to be at least 25 years old to hire a minivan specifically
• For 12-passenger and 15-passenger vans (larger than a standard minivan), the minimum age is 25 across all states
• Drivers aged 25 and over pay no underage surcharge

Michigan is one of only two U.S. states (along with New York) where 18-year-olds have a legal right to hire. Even so, the minivan vehicle class restriction means younger drivers should confirm availability with the specific hire brand at their Michigan location before booking.

To collect your minivan hire in Michigan, you must present the following physical documents at the counter:

• Original, unexpired driver’s licence in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is also recommended if your licence is not in English and not issued by an EU/EEA country
• A physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the U.S.)

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter. The IDP is a translation only and must always be carried alongside your original licence, never as a standalone document. Debit and prepaid cards are not accepted for the authorisation hold on your Michigan minivan hire.

Michigan has a limited toll network compared to many other U.S. states, but there are a few key crossings your minivan trip may encounter:

• Mackinac Bridge (I-75): connects St. Ignace to Mackinac City over 5 miles. Toll is US$4 for a standard 2-axle vehicle. Cash is accepted.
• Detroit-Windsor Tunnel (I-75): connects Detroit, Michigan to Windsor, Ontario, Canada. Toll is US$6.50, or US$5.75 with the Nexpress pass or app. This crossing is cashless, so cash is not accepted.
• Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township. Toll ranges from US$3 to US$7 depending on payment method. Cash is accepted at this crossing.

Michigan does not use E-ZPass, SunPass, or similar statewide electronic toll systems. Unpaid tolls are captured by camera and mailed as invoices to the hire company, which then bills the renter along with administrative fees that can reach US$15 per toll.

Your minivan hire may come pre-equipped with a toll transponder. At pickup in Michigan you can enrol in an optional toll programme (typically US$3.95 to US$25.99 per day depending on the brand and plan) or pay tolls directly where cash or card is accepted.

Yes, a security deposit authorisation is required when you pick up a minivan hire in Michigan. The hire partner places a temporary authorisation on your credit card at the counter, which reduces your available credit until it is released after you return the vehicle.

For minivan hires in Michigan, typical holds in the United States range from approximately US$300 to US$400 for standard vehicles. Because a minivan is a larger vehicle class, the hold may be higher depending on the brand, location, and season. The exact amount is set by the hire desk and confirmed at pickup.

Important rules for the deposit on your Michigan minivan hire:

• A physical major credit card with the driver’s name printed on the card is required. Debit cards and prepaid cards are not accepted.
• The card must be in the main driver’s name with sufficient available credit to cover the authorisation plus any expected charges.
• After returning the minivan, the hold is released, but your bank may take up to 15 working days to reflect the release on your statement.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person authorisations in Michigan.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Michigan minivan hire.

Michigan has several toll crossings where your minivan may incur charges, including the Mackinac Bridge (US$4), the Detroit-Windsor Tunnel (US$6.50), and the Grosse Ile Toll Bridge (US$3 to US$7). Any tolls you pay at these crossings, or through a hire company toll programme, are eligible for the cashback claim.

How to claim your Tolls Cashback after your Michigan minivan hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the original payment method and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your minivan hire; you still pay tolls normally and claim reimbursement afterwards.

Minivan hires in Michigan follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

Steps to follow for the fuel policy on your Michigan minivan hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Use the correct fuel type as specified for the vehicle (petrol or diesel)
• Before returning the minivan, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full
• Keep the fuel receipt showing the date, time, and station address

If you return the minivan in Michigan with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at locations such as Grand Rapids Gerald R. Ford Airport, leave the receipt in the key envelope and keep a photo of the full gauge as proof.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation occurs during your Michigan minivan hire, such as a medical emergency on a remote stretch of highway or a flight cancellation affecting your trip.

Coverage typically included with eligible bookings:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to damage to the minivan itself (that is handled by CDW/LDW) or to third-party liability (covered by LIS/ALI/SLI).

To contact the assistance team 24 hours a day during your Michigan minivan hire:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in Michigan, and a brief description of the situation. Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage.

The insurance included with your Michigan minivan hire depends on the rate plan you selected at booking. Understanding the two main coverages helps you avoid gaps in protection.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the minivan itself from a collision, theft, or vandalism, up to the limits in your agreement. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Michigan. Some U.S. states require a minimum level of liability to be included, but not all do. Michigan renters are strongly encouraged to add supplementary liability cover if it is not already shown on their confirmation.

Common exclusions to be aware of for your Michigan minivan hire:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
• Prohibited use such as off-road driving or driving under the influence voids cover
• Only drivers listed on the hire agreement are covered

Review your booking confirmation carefully to confirm which coverages are included before collecting your minivan in Michigan.

Yes, you can add an additional driver to your minivan hire in Michigan, either at no cost if your rate includes it or for a daily fee paid at the counter.

Typical additional driver fees for Michigan minivan hires when not included in the rate:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

Requirements for adding a driver to your Michigan minivan hire:

• The additional driver must be present at pickup with a valid driver’s licence
• They must meet the minimum age requirements for Michigan (18 and older, though the minivan class may require 25)
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by CDW/LDW and liability protections. If someone drives the minivan in Michigan without being named on the contract, cover may be void.

Michigan does not use a statewide electronic toll system like E-ZPass or SunPass, but your minivan hire may still come pre-equipped with a transponder or be enrolled in a plate-based billing system used by the hire brand.

At the counter in Michigan, you typically have two options for managing tolls during your minivan hire:

• Unlimited toll package: a flat daily rate of approximately US$10.99 to US$25.99 per day, covering all tolls regardless of how many you use. Some brands cap the weekly total.
• Pay-per-use: you pay only the tolls you actually use, but the hire company adds an administrative processing fee of approximately US$15 per toll event, which can add up quickly on a Michigan trip that crosses the Mackinac Bridge or uses the Detroit-Windsor Tunnel.

If you prefer to pay tolls directly at the booth (cash is accepted at the Mackinac Bridge and Grosse Ile Toll Bridge, but not at the Detroit-Windsor Tunnel), inform the counter agent at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges on your hire.

Toll charges can appear on your card days or even weeks after your Michigan hire ends, as toll agencies process invoices in batches.

Yes, after-hours minivan returns are available at major Michigan airports, though the process varies by location and hire brand.

At Detroit Metropolitan Airport (DTW), the hire car facility is located at the North-East corner of the airport along Lucas Drive. After-hours return instructions are provided at the facility. Enterprise at DTW operates until 11:59 PM daily, with 24-hour shuttle service running between the terminals and the hire campus, so late arrivals can still reach the return area.

At Grand Rapids Gerald R. Ford Airport (GRR), the hire facility is located at 5500 44th Street SE and operates until 12:00 AM daily. For returns after closing, you park the minivan and deposit the keys in the designated dropbox at the facility.

General steps for an after-hours minivan return in Michigan:

• Follow signs to the hire car campus at your Michigan airport
• Park the minivan in the designated return area for your brand
• Place the keys in the key dropbox as instructed
• Keep a photo of the fuel gauge showing a full tank and note the odometer reading
• Retain your fuel receipt as proof in case any fuel charge appears after the hire closes

Note that liability for the minivan may remain with you until the hire company formally checks it in the next working day.

Yes, one-way minivan hires that start in Michigan and end in another state are generally permitted through the major hire brands, but a drop-off fee will typically apply and must be confirmed before booking.

How one-way minivan hires from Michigan work:

• The drop-off fee is route-specific and varies by brand, destination state, season, and vehicle class. Minivans, as a larger vehicle class, may carry higher repositioning fees than economy cars.
• The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation. If no fee appears, the route does not carry a one-way charge.
• Cross-border one-way hires (for example, picking up a minivan in Michigan and returning it in Canada) may be restricted or require prior approval from the hire brand. The Detroit-Windsor Tunnel connects Michigan to Ontario, so confirm cross-border permissions with your hire partner before driving across.

If you change your return location after booking your Michigan minivan hire, the drop-off fee may be recalculated and the rate may reprice. Any change should be confirmed with the hire partner before you make the switch. The drop-off fee is never included in the All Inclusive rate and cannot be prepaid through your booking.