Aluguel de Carros Thrifty
em Victoria

Hola Car Rentals é uma parceira premium das principais locadoras de veículos em Victoria, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Esta tarifa inclui benefícios extras que nenhuma outra empresa pode oferecer:

• Proteção total do veículo sem franquia (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da sua reserva pelos pedágios pagos durante a locação
• Assistência médica de viagem premium para até 5 passageiros em caso de emergência, com cobertura de até CAD 200.000 (condições preexistentes excluídas)
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e não é um adicional opcional que você aceitou, Hola Car Rentals trabalhará para remover ou reembolsar o valor após verificação

Tudo sem custo adicional, garantindo uma experiência de locação única com proteção completa e tranquilidade durante sua viagem em Victoria.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Victoria são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Victoria cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

The Thrifty counter at Victoria International Airport (YYJ) is located in the Arrivals area, directly across from the Information Desk. After collecting your luggage, you can walk straight to the counter without needing a shuttle or additional transportation.

Thrifty also operates from 1640 Electra Boulevard in Sidney, which serves as the main city facility for Victoria. This location is open daily from 7:30 AM to 11:30 PM. A third pickup option is available at Swartz Bay Ferry Terminal for travelers arriving by ferry.

When heading to the Thrifty counter at Victoria International Airport, bring your booking confirmation, driver's license, passport, and the credit card in the main driver's name that will be used for the security hold.

To pick up your Thrifty rental car in Victoria, you must present the following physical documents at the counter:

• A valid driver's license (original, unexpired, physical card)
• A passport or valid government-issued photo ID
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driver's license is not in English and uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents presented at the Thrifty counter in Victoria must be physical. Digital copies or photos on your phone are not accepted.

It depends on your license. When renting from Thrifty in Victoria, an International Driving Permit (IDP) is mandatory if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. For licenses in other non-English languages, an IDP is strongly recommended even if not strictly required.

If your license is in English or uses a Latin alphabet, you can generally drive in Victoria with your valid foreign license alone. However, carrying an IDP alongside your original license is always a smart precaution.

Important: the IDP is a translation document only. It is not a standalone license and will not be accepted at the Thrifty counter in Victoria without your original license. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

Most roads in and around Victoria and throughout British Columbia are toll-free. There are no electronic toll systems such as E-ZPass or congestion charges operating in the Victoria area, and no city-center driving fees apply.

The only tolled road in British Columbia is the Port Mann Bridge in the Vancouver area, which uses cashless, plate-based billing. If your Thrifty rental from Victoria takes you to the Vancouver region and you cross the Port Mann Bridge, the toll charge will be captured by plate photo and billed to the rental company, which then passes the charge to you along with an administrative processing fee.

To avoid unexpected charges on your Thrifty rental, ask the counter agent about toll program options if you plan to drive to Vancouver. If you do incur toll charges during your Victoria rental, Hola Car Rentals includes Tolls Cashback on every booking, reimbursing up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle to [email protected] with your rental agreement and toll receipt.

Yes, a major credit card is required at the Thrifty counter in Victoria to cover the security hold at pickup. The card must be a physical card in the main driver's name, with the driver's name printed on the card. Digital wallets, virtual cards, prepaid cards, and debit cards are not accepted for the deposit.

For rentals in Canada, the typical security hold at Thrifty is approximately CAUS$ 300 to CAUS$ 500, though some locations may hold up to CAUS$ 750. This is a temporary authorization, not a charge, and it reduces your available credit until your bank releases it after the vehicle is returned. Banks can take up to 15 business days to reflect the release.

• Bring a backup credit card in your name in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on in-person authorizations in Victoria
• Confirm the exact hold amount with the Thrifty agent before signing

Even if you prepaid your booking online, you must still present a physical credit card at the Thrifty counter in Victoria for the security hold.

Yes, Thrifty offers one-way rentals that allow you to pick up in Victoria and return the vehicle to a different location in Canada. However, a one-way drop-off fee will apply, and the amount varies depending on the destination, vehicle class, and availability.

When booking a one-way rental from Victoria, the drop-off fee is shown during the checkout process under the section labeled as charges due at the destination. Review this amount carefully before confirming your reservation, as it cannot be prepaid and is separate from your base rental rate.

• One-way availability depends on fleet supply at both locations
• Cross-border one-ways (for example, Victoria to a US city) may be restricted or carry higher fees
• Changing your return location after booking may reprice the entire rental

If the Thrifty counter in Victoria charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact support after the rental. Hola Car Rentals' No Extra Charges© coverage can help resolve undisclosed fees.

Thrifty rentals in Victoria follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the agent about the nearest gas stations to the return location in Victoria

At return, refuel within approximately 10 to 15 km of the Thrifty return location so the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Returning the tank full is always the most cost-effective option for your Victoria rental.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection. If you experience a medical emergency, accident, or other covered event during your Thrifty rental in Victoria or while driving in British Columbia, this benefit can provide support.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To activate assistance, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travelers who are not residents of Canada or the United States. Canadian and American residents do not qualify for this coverage. It also does not cover damage to the Thrifty rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Yes, you can add an additional driver to your Thrifty rental in Victoria, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states additional driver included or additional driver free of charge, the first extra driver is covered at no cost. If it is not included, Thrifty charges approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period.

Requirements for adding a driver at the Thrifty counter in Victoria:

• The additional driver must be present at pickup
• They must present a valid driver's license and passport or government-issued ID
• If their license uses a non-Latin alphabet, an IDP is required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Thrifty rental agreement in Victoria are covered by protections such as CDW/LDW and liability insurance. Anyone who drives without being named on the contract may void those coverages.

In Victoria, provincial law in British Columbia requires every rental vehicle to carry third-party liability insurance. This statutory liability is included by default when you rent through Hola Car Rentals, meaning basic protection against bodily injury and property damage to others is built into your Thrifty rental. You can still purchase higher supplemental liability limits (LIS/ALI/SLI) if you want additional protection.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Thrifty rental vehicle itself. Check your booking confirmation to see whether CDW/LDW is included in your rate and whether a deductible applies. If a deductible is listed, that is your out-of-pocket amount per incident.

CDW/LDW does not cover:

• Third-party injuries or property damage (covered by liability insurance)
• Tires, undercarriage, or roof damage unless specifically included
• Incidents involving unauthorized drivers or prohibited use

Review your Hola Car Rentals confirmation carefully before arriving at the Thrifty counter in Victoria to understand exactly what is included and what remains your responsibility.

The Thrifty location at 1640 Electra Boulevard in Sidney, which serves as the main rental facility for Victoria, is open daily from 7:30 AM to 11:30 PM, Monday through Sunday.

If you are arriving at Victoria International Airport (YYJ), the Thrifty counter is in the Arrivals area directly across from the Information Desk and operates within these same hours. Plan your arrival accordingly, especially for late-night flights, as pickups after 11:30 PM may not be possible.

If your flight is delayed by less than 24 hours from your original pickup time, Thrifty will hold your reservation. For delays exceeding 24 hours, contact Hola Car Rentals support as soon as possible. It is always a good idea to confirm counter hours on your booking confirmation before traveling to Victoria, as hours may vary on public holidays.

Every Hola Car Rentals booking, including Thrifty rentals in Victoria, includes Tolls Cashback. This benefit reimburses up to 5% of your total booking value for toll charges paid during your rental period.

While most roads in and around Victoria are toll-free, you may encounter the Port Mann Bridge toll if you drive your Thrifty rental to the Vancouver area. Any toll charges you pay during the rental are eligible for the cashback claim.

To claim your Tolls Cashback after returning your Thrifty vehicle in Victoria:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or invoice showing the charges

The refund is processed to the same payment method used for your original booking and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Early pickup at the Thrifty counter in Victoria is subject to vehicle availability at the time you arrive. There is no guarantee that your specific vehicle or category will be ready before your scheduled pickup time.

If you arrive earlier than booked and a vehicle is available, the Thrifty agent in Victoria may accommodate the early pickup, but this could reprice your rental based on the new pickup time. Always confirm any pricing implications before accepting an early pickup.

If you know in advance that you need an earlier pickup time for your Victoria rental, the best approach is to modify your booking before arriving at the counter. Contact Hola Car Rentals support or use the Manage Booking option in your confirmation to request a time change. Keep in mind that changing your pickup time may affect your rate.