Aluguel de Carros Hertz
em Kentucky

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em Kentucky, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em Kentucky.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Kentucky são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Kentucky cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

Yes, Hertz has counters at several Kentucky airports, covering the state's main arrival points.

• Louisville Muhammad Ali International Airport (SDF), on-site Hertz counter, also served via FBO Atlantic Aviation
• Lexington Blue Grass Airport (LEX), counter at 4000 Terminal Drive, Suite 105
• Barkley Regional Airport in Paducah (PAH), counter at 100 Terminal Drive
• Louisville Bowman Field (LOU), served via FBO Executive Aviation

Travelers arriving at Cincinnati/Northern Kentucky International Airport (CVG) in Hebron can also access Hertz, as that airport serves the northern Kentucky region.

To confirm your exact counter location, check your booking confirmation before you travel. At each Kentucky airport, follow the car rental signs inside the terminal to reach the Hertz desk or the designated rental area.

Yes, Hertz operates neighborhood locations in Kentucky in addition to its airport counters.

• Louisville downtown, 423 W Chestnut Street
• Paducah neighborhood, 2701 Fisher Road

Renting from a Hertz off-airport location in Kentucky can sometimes reduce your total cost because airport concession fees and certain facility charges are typically not applied at city branches. However, availability of vehicle classes may be more limited than at major airport locations.

If you are arriving by plane and need a car immediately, the airport Hertz counter is the most convenient option. If you are flexible and can reach a downtown branch, it is worth comparing rates for your Kentucky trip during the booking process.

Kentucky's toll system is entirely cashless, meaning there are no toll booths where you stop and pay. Tolls are collected electronically by photographing the license plate of your Hertz rental as you pass through.

The main toll system operating in Kentucky is RiverLink, which covers the three bridges connecting Louisville and Southern Indiana: the John F. Kennedy Memorial Bridge, the Abraham Lincoln Bridge, and the Lewis and Clark Bridge. RiverLink also accepts E-ZPass and Pay-By-Plate accounts.

When you pick up your Hertz vehicle in Kentucky, you will typically have two options:

• Enroll in a pay-per-use toll program, you are charged for each toll at the highest applicable rate (for a small vehicle with no account, this is approximately US$5.36 per crossing) plus a daily convenience fee of around US$4.95 on days you use a toll road, capped at roughly US$30 to US$34.65 per rental period
• Use your own transponder or the NextPass app, inform the Hertz counter agent so the vehicle's default device can be deactivated to avoid duplicate charges

Toll charges are typically billed to your card on file four to six weeks after the rental ends, once the toll authority processes the data.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz rental in Kentucky, including RiverLink bridge crossings in the Louisville area.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from the Hertz counter, and a receipt or statement showing the toll charges paid

Example: if your Kentucky booking total was US$400, the 5% cap is US$20. If you paid US$14 in RiverLink tolls, you receive US$14 back. If you paid US$30, you receive US$20 (the cap).

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your Hertz vehicle at any Kentucky location, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Kentucky or anywhere else in the United States.

When you pick up your Hertz vehicle in Kentucky, the counter agent will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the car.

For standard vehicles at Hertz locations in the United States, including Kentucky, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, the specific Kentucky location (airport versus city branch), and the length of your rental. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit:

• The credit card must be a major credit card (not a debit card, prepaid card, or virtual card)
• The card must be in the main driver's name with the driver's name physically printed on the card
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the Hertz vehicle in Kentucky, the hold is released, but your bank controls when it appears back on your statement, which can take up to 15 business days.

Yes, you can add an additional driver to your Hertz rental in Kentucky, but the extra driver must be present at the counter at the time of pickup with their own valid driver's license.

If your booking confirmation shows that an additional driver is included at no extra cost, the first extra driver is free. If it is not included, Hertz charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 for the rental period. This fee is paid at the Kentucky counter and is subject to local taxes.

Requirements for any additional driver on a Hertz rental in Kentucky:

• Must be present at pickup and sign the rental agreement
• Must hold a valid driver's license (and an IDP if the license uses a non-Latin alphabet)
• Must meet the minimum age requirements for Kentucky

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the Hertz vehicle in Kentucky may void coverage and result in additional charges.

The standard minimum age to rent a Hertz vehicle in Kentucky without a surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the Kentucky counter.

Kentucky does not have a state law like New York or Michigan requiring rentals to drivers aged 18 and over, so Hertz follows its standard National policy in Kentucky, which sets 21 as the minimum eligible age with an underage fee applied.

Additional restrictions for under-25 drivers at Hertz in Kentucky:

• Many vehicle classes are restricted to renters aged 25 and over, including full-size, SUV, luxury, premium, minivan, and convertible categories
• The young-renter surcharge is a daily fee paid at the counter and is not included in your prepaid rate
• A major credit card in the main driver's name is still required regardless of age

If you are between 21 and 24 and traveling from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver, which is available on select Avis and Budget rates but not on Hertz.

Hertz rentals in Kentucky follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel fees on your Kentucky Hertz rental:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Kentucky return location before dropping off the car
• Keep your final fuel receipt as proof in case of any dispute

If you return the Hertz vehicle in Kentucky with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus an administrative service fee.

If the car was not full at pickup, ask the Hertz agent to record the exact starting level on the agreement. You are then only required to return it at that same level.

Yes, one-way rentals are generally available with Hertz in Kentucky, allowing you to pick up in one city or state and return the vehicle at a different location. However, a drop-off fee may apply depending on the route.

How the drop-off fee works for Kentucky Hertz rentals:

• Same-city routes (for example, Louisville airport to Louisville downtown) often have no drop-off fee
• Kentucky to another state, or between distant Kentucky cities, typically incurs a one-way fee that varies by distance, vehicle class, and season
• Cross-border rentals (for example, driving into Canada) may be restricted or require prior authorization from Hertz

The drop-off fee, if applicable, is listed under the "To pay at destination" section during the booking process and on your confirmation. It cannot be prepaid and is paid at the Kentucky Hertz counter at pickup.

If you plan to drive your Hertz rental from Kentucky into neighboring states such as Tennessee, Ohio, or Indiana, confirm that cross-state driving is permitted under your rental agreement before departing.

Yes, Hertz rentals picked up at Kentucky airports such as Louisville Muhammad Ali International (SDF), Lexington Blue Grass (LEX), or Barkley Regional in Paducah (PAH) typically include airport-related fees that are added on top of the base rental rate.

Common airport surcharges that may appear on a Hertz Kentucky rental:

• Airport Concession Recovery Fee (ACRF), a percentage charged by the airport for operating on its premises
• Customer Facility Charge (CFC), a fixed daily fee for use of the rental car facility
• Kentucky state sales tax and any applicable local taxes

Whether these fees are included in your prepaid rate or due at the Kentucky Hertz counter depends on your booking. Check your confirmation for the breakdown between what is prepaid and what is listed under "To pay at destination."

If your confirmation shows "Taxes and Fees: Included" but the Hertz counter in Kentucky still attempts to charge those items separately, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the rental is complete.

If you experience a breakdown or roadside emergency in your Hertz rental while driving in Kentucky, contact Hertz roadside assistance using the number printed on your rental agreement or on the Hertz card provided at pickup. Do not rely on memory; keep the agreement accessible in the vehicle.

For medical emergencies or travel-related incidents during your Kentucky trip, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection. This benefit covers up to 5 passengers and includes:

• Medical coverage for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach Terrawind assistance 24 hours a day: call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: Travel Assistance through Terrawind does not apply to residents of the United States or Canada. It is designed for international visitors renting a Hertz vehicle in Kentucky who are traveling from outside North America. It does not cover damage to the rental car itself; that is handled by CDW/LDW.

Yes, you can use your own E-ZPass or another compatible transponder instead of enrolling in the Hertz toll program when driving in Kentucky, which can help you avoid the daily convenience fee charged by the rental company's toll service.

Kentucky's RiverLink system, which covers the Louisville-area bridges, accepts E-ZPass in addition to its own Pay-By-Plate billing. If you already have an active E-ZPass account, it may work on Kentucky toll roads.

Steps to use your own transponder on a Hertz rental in Kentucky:

• Inform the Hertz counter agent at pickup that you intend to use your own transponder
• Ask the agent to deactivate the vehicle's built-in toll device to prevent duplicate charges
• Confirm with your transponder issuer that your account covers Kentucky toll roads before your trip

Alternatively, the NextPass app allows you to register the rental vehicle's license plate and link your own payment method directly, bypassing the Hertz toll program entirely.

If you drive through a Kentucky toll road without enrolling in any program and without a valid transponder, the toll authority will invoice the rental company, which will then pass the charge to you at the highest undiscounted rate plus administrative fees.