Thrifty Car Rental
in New Orleans

Hola Car Rentals is the only premium partner of the top car rental brands operating in New Orleans, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in New Orleans.

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in New Orleans are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in New Orleans charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Thrifty operates two main locations in the New Orleans area.

• Airport location: 600 Rental Boulevard, Kenner, LA 70062, at Louis Armstrong New Orleans International Airport (MSY). This facility is outside central New Orleans in the city of Kenner.
• Downtown location: 901 Convention Center Boulevard, New Orleans, LA 70130, near the Convention Center.

If you are flying into MSY, head to the Thrifty counter at 600 Rental Boulevard. If you are staying downtown or arriving by cruise, the Convention Center Boulevard location may be more convenient. Confirm your preferred pickup point when booking, as the address on your reservation confirmation will determine which Thrifty counter you report to in New Orleans.

To collect your Thrifty vehicle in New Orleans, bring the following physical documents to the counter.

• Original, unexpired driver's license in the main driver's name.
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original license.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted.
• Passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Thrifty counter in New Orleans. Name mismatches between your license, passport, and credit card are one of the most common causes of problems at pickup, so verify everything matches before you travel.

Yes, a major credit card is required to rent from Thrifty in New Orleans.

At pickup, the Thrifty counter will place a temporary authorization hold on your credit card to cover the security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location.

• The card must be a major credit card (not a debit, prepaid, or virtual card).
• The card must be in the main driver's name, with the driver's name physically printed on the card.
• You must have sufficient available credit to cover both the hold and any expected charges.

Even if you prepaid your Thrifty New Orleans booking online, you are still required to present a physical credit card at the counter. The hold is released after you return the vehicle, but your bank controls how quickly the funds become available again, which can take up to 15 business days.

The New Orleans area has limited toll roads compared to states like Florida or New York. The main toll route you may encounter is the Lake Pontchartrain Causeway, which connects Metairie to Mandeville and charges approximately US$5.00 one-way for a standard two-axle vehicle. Some bridges and crossings in the region use cash booths, while others bill by license plate photograph.

Your Thrifty rental vehicle in New Orleans comes equipped with an electronic toll device. At the counter you have two options.

• Unlimited toll package: a fixed daily fee (typically US$11 to US$25 per day depending on the program) that covers all tolls during the rental.
• Pay-per-use: if you decline the package, Thrifty will bill actual tolls to your card after the rental, plus daily administrative or processing fees. Toll charges can appear on your statement weeks after you return the car.

If you plan to pay cash at booths where available, inform the Thrifty agent at the New Orleans counter and ask them to deactivate the vehicle's default toll device to avoid duplicate charges. Keep any toll receipts as documentation.

All bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid. See FAQ below for details.

Yes, New Orleans has specific speed enforcement rules that can catch first-time drivers off guard, and knowing them before picking up your Thrifty rental will help you avoid fines.

• School zone speed cameras are active at approximately 39 sites across New Orleans, including streets such as Paris Avenue, Canal Boulevard, and Napoleon Avenue. Speed limits drop to 20 mph in these zones during school hours, typically around 6:30 to 8:30 AM and 1:45 to 4:30 PM on school days.
• Since August 2023, Louisiana state law restricts automated speed camera enforcement to school zones only. Cameras at other intersections are no longer issuing tickets, though red-light cameras at certain intersections may still operate.
• The I-10 Claiborne Expressway runs elevated over Claiborne Avenue and has complex ramp systems that can disorient drivers unfamiliar with the area. Navigation apps help, but allow extra time when merging onto or off this highway.
• The French Quarter uses retractable bollards and metal gates on some streets, with low speed limits such as 10 mph on Royal Street. These are enforced and the physical barriers are real obstacles.
• Streetcar lines on St. Charles Avenue and Canal Street share the road with vehicle traffic. Yield to streetcars as required.

Review your Thrifty rental agreement in New Orleans for any clauses related to traffic fines, as violations are typically billed to your card after the rental ends.

Yes, every booking made through Hola Car Rentals, including Thrifty rentals in New Orleans, includes Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental.

In the New Orleans area, the most common toll you may pay is the Lake Pontchartrain Causeway at approximately US$5.00 one-way. If you drive to other parts of Louisiana or neighboring states, additional tolls may apply.

To claim your cashback after returning your Thrifty vehicle in New Orleans, email [email protected] within 30 days of return and include the following.

• Your Hola Car Rentals reservation confirmation.
• A copy of the rental agreement signed at the Thrifty counter.
• A receipt or statement showing the toll charges paid during the rental period.

Use the subject line: Tolls Cashback, followed by your reservation number. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

The minimum age to rent from Thrifty in New Orleans without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee at the Thrifty counter.

Based on Thrifty's standard fee structure, the young-renter surcharge is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period. The exact amount is confirmed at the New Orleans counter when you pick up the vehicle.

• Drivers under 25 are also restricted from renting certain vehicle classes, including full-size, premium, luxury, SUV, minivan, and convertible categories.
• Economy, compact, and intermediate vehicles are typically available to drivers aged 21 to 24.
• A valid driver's license and a major credit card in the main driver's name are still required regardless of age.

Louisiana does not have a state law requiring rentals to drivers under 21, so the minimum age at the Thrifty New Orleans counter is 21. If you are under 25, Budget for the daily surcharge when comparing rental costs.

Thrifty rentals in New Orleans follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the New Orleans counter.
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at the New Orleans location, leave the receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Some Thrifty counters may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, most bookings made through Hola Car Rentals, including Thrifty rentals in New Orleans, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are an international visitor driving a Thrifty rental in New Orleans and something unexpected happens, such as a medical emergency on the I-10 or a breakdown on the Lake Pontchartrain Causeway, Travel Assistance can help with the following.

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. This coverage is separate from CDW/LDW, which covers damage to the Thrifty vehicle itself, and from third-party liability insurance.

Yes, you can add an additional driver to your Thrifty rental in New Orleans, but the extra driver must be present at the counter at the time of pickup.

When the additional driver fee is not included in your rate, Thrifty charges approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period. Check your booking confirmation to see whether an additional driver is already included in your rate.

• The additional driver must bring a valid driver's license and, if required, an International Driving Permit.
• Both the main driver and the additional driver must sign the Thrifty rental agreement in New Orleans.
• The additional driver must meet the same minimum age requirements. For Thrifty, additional drivers should generally be at least 25 years old.
• Only drivers listed on the agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void your coverage.

If you need to add a driver after leaving the New Orleans counter, you must visit a Thrifty branch to update the agreement. Phone or chat requests alone are typically not sufficient to add a driver mid-rental.

Yes, one-way rentals are possible with Thrifty in New Orleans, but a drop-off fee may apply depending on your return location.

When you search for a one-way rental on the Hola Car Rentals website, any applicable drop-off fee for your specific route will be shown on the rate details page under the section labeled as amounts due at destination. This fee is set by Thrifty and varies based on the cities involved, the distance, the vehicle class, and the season.

• Returning to another location within the New Orleans metro area may carry no drop-off fee or a lower fee.
• Returning to a different state, such as Houston or Atlanta, typically incurs a one-way fee.
• Cross-border one-way rentals, such as returning to Mexico or Canada, are generally not permitted or carry significant restrictions.

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation. If you change your return location after booking your Thrifty New Orleans rental, the fee may be recalculated and availability is not guaranteed.

The insurance and protection options included with your Thrifty rental in New Orleans depend on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are as follows.

• Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Thrifty vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty rental in New Orleans. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplemental liability coverage up to US$300,000.

CDW/LDW and LIS/ALI/SLI are separate protections and both are recommended. Neither covers your personal injuries (that falls under Personal Accident Insurance) or your belongings (Personal Effects Coverage). Review your Hola Car Rentals confirmation for the exact coverages included in your Thrifty New Orleans rate before you arrive at the counter.

If your flight to New Orleans is delayed, Thrifty will generally hold your reservation for up to 24 hours from the original scheduled pickup time, provided the counter is still open when you arrive.

• If your delay is less than 24 hours, proceed to the Thrifty counter at 600 Rental Boulevard (MSY airport) or 901 Convention Center Boulevard (downtown New Orleans) as soon as you arrive. Your booking should still be honored.
• If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible. Changes are not guaranteed but the team will assist where they can.
• Make sure you arrive during the Thrifty counter's operating hours in New Orleans. Arriving after the counter closes, even within the 24-hour window, may mean you cannot collect the vehicle until the next business day.

For after-hours situations, check your booking confirmation for any specific instructions provided for the New Orleans Thrifty location. Keeping your confirmation accessible on your phone or as a printed copy makes it easier to reference counter details and support contacts when you land.