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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with National in Nevada

National operates across Nevada's two main rental markets — Las Vegas and Reno — with meaningfully different pickup logistics at each. At Harry Reid International Airport (LAS), all rental brands are consolidated at a dedicated Rent-A-Car Center at 7135 Gilespie Street; dedicated shuttles run every 5 to 10 minutes from the terminal, and the ride takes roughly 10 to 15 minutes, so budget 45 to 75 minutes from landing to driving away. National's LAS counter is staffed 24 hours. At Reno-Tahoe International Airport (RNO), the National counter sits inside the baggage claim area with hours from 6:00 AM to 11:59 PM; after-hours returns use a key drop box, and National typically stays open up to two hours past closing if a delayed flight is on the reservation. Nevada has no toll roads, so there is no toll package to consider. Fuel averages around US$5.00 per gallon statewide, with prices running slightly higher near Las Vegas and Reno — refuel before returning to avoid National's higher per-gallon service charge. A credit card in the primary driver's name is required at pickup; National places a deposit hold of roughly US$200 to US$400, with an additional US$200 hold possible if no return flight is on file. Drivers whose license uses a non-Latin script — Arabic, Chinese, Cyrillic, Japanese — should carry an International Driving Permit alongside the original license.

Best Car Rental Deals

4.5/ 5
Volkswagen Jetta

Volkswagen Jetta | Automatic

SEDAN

or Sedan similar

Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Nevada include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Nevada, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Nevada.

Will I face unexpected charges at the National counter in Nevada when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in Nevada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Nevada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads in Nevada that I need to worry about with my National rental car?

No, Nevada has no toll roads. Every public highway, interstate, and state route in Nevada is completely toll-free, so you will not encounter any toll charges during your National rental.

Common routes such as I-15 through Las Vegas, I-80 between Reno and Carson City, US-95, and US-50 all cost US$0.00 in road tolls. There are no cashless toll gantries, no transponder requirements, and no congestion charges or emissions zones anywhere in the state.

Because Nevada has no tolls, you do not need to enroll in any rental toll program at the National counter. Toll programs such as PlatePass or similar services are designed for states with active toll infrastructure and are simply not relevant here.

If your trip takes you beyond Nevada into neighboring states such as California, toll roads may apply there. In that case, the toll device already installed in your National vehicle would be used, and you could choose an unlimited toll package at the counter or pay per use.

Where do I pick up my National rental car at Harry Reid International Airport in Nevada?

At Harry Reid International Airport (LAS) in Las Vegas, Nevada, the National car rental counter is located at the Rental Car Facility at 7135 Gilespie St, Las Vegas, NV 89119. This facility is off the main terminal building and is reached by taking the rental car shuttle from the baggage claim level.

If you are a National Emerald Club member, you can use the Emerald Aisle on the second level of the Rental Car Facility. Emerald Aisle allows you to choose your own vehicle from the available class without waiting at the counter. Drop and Go return service is also available at this location.

If you are not an Emerald Club member, proceed to the National counter inside the Rental Car Facility to complete your agreement and collect your keys.

  • Follow signs for rental car shuttles from the baggage claim area
  • Board the shuttle marked for the Rental Car Facility
  • After-hours returns are not available at LAS, so plan to return during counter operating hours

At Reno-Tahoe International Airport (RNO), the National counter is located in the baggage claim area at 2001 E Plumb Ln, Reno, NV 89502. After-hours key drop is available at RNO by locking the vehicle, removing personal items, and dropping the keys in the box at the baggage claim counter.

What documents do I need to pick up a National rental car in Nevada?

To pick up a National rental car in Nevada, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or proof of onward travel (required for visitors arriving from abroad)

At Nevada airport locations such as Harry Reid International (LAS) in Las Vegas, acceptable additional proof of identity includes a US passport, US military ID, or a passport from another country with a name matching your driver's license.

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and is never valid without the original license.

All documents must be physical originals. Digital copies or photos on a phone are not accepted at the National counter in Nevada.

Does Hola Car Rentals offer Tolls Cashback for National rentals in Nevada?

Yes, Tolls Cashback is included on all bookings, including National rentals in Nevada, even though Nevada itself has no toll roads.

Because Nevada roads are entirely toll-free, you are unlikely to incur toll charges within the state. However, if your trip takes you into neighboring states such as California, where toll roads do exist, any tolls you pay during your rental period are eligible for the cashback benefit.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your National booking total is US$500, the maximum cashback is US$25.

To claim after returning your National vehicle in Nevada or elsewhere:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

How does the security deposit work for a National car rental in Nevada?

When you pick up your National rental car in Nevada, the counter agent will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicles rented in the United States, including Nevada locations such as Harry Reid International Airport in Las Vegas and Reno-Tahoe International Airport, the typical hold is approximately US$300 to US$400. Premium or specialty vehicle classes may carry a higher hold amount.

  • You must present a physical, major credit card with the driver's name printed on the card
  • The card must be in the main driver's name
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
  • Even if you prepaid your booking online, a credit card is still required at the National counter in Nevada

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly the credit reappears on your account, which can take up to 15 business days. It is a good idea to bring a backup credit card in case your primary card is declined.

What is the minimum age to rent a National car in Nevada?

The minimum age to rent a National car in Nevada without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily young-renter fee at the National counter.

Nevada is not one of the states (such as New York or Michigan) that legally requires rental companies to serve drivers aged 18 and over, so the standard National policy applies: drivers must be at least 21 years old, with a surcharge for those under 25.

For National, Alamo, and Enterprise, the additional driver fee for under-25 renters is US$15 per day plus applicable taxes, paid at the counter in Nevada.

  • Drivers under 25 are also restricted from renting certain vehicle classes such as full-size SUVs, premium, luxury, convertible, and van categories
  • Economy, compact, intermediate, and compact SUV classes are generally available to younger renters
  • All standard requirements still apply: valid driver's license, major credit card in the driver's name, and required documents

If you are unsure whether your age affects your eligibility for a specific vehicle class at a Nevada National location, review your booking confirmation carefully before arriving at the counter.

What airport fees and taxes apply to National car rentals in Nevada?

When renting a National car at Nevada airport locations such as Harry Reid International Airport (LAS) in Las Vegas or Reno-Tahoe International Airport (RNO) in Reno, several local fees and taxes are added on top of the base rental rate.

  • Airport concession recovery fee: typically around 10% of the base rate at LAS
  • Customer facility charge (CFC): approximately US$2.50 to US$5.00 per day at LAS and RNO
  • Nevada state rental vehicle tax: approximately 10% on the total rental charge
  • Tourism or development surcharges: vary by airport and may add a further percentage at LAS

These fees are standard across all rental brands at Nevada airports and are not unique to National. Whether these charges are included in your prepaid rate or due at the counter depends on the rate plan you selected. Your booking confirmation will show which items are listed as included and which appear under the total to pay at destination.

If your confirmation shows taxes and fees as included and you are still charged for them at the National counter in Nevada, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after completing your rental.

Is CDW insurance included in my National rental booking in Nevada?

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your National rental in Nevada depends on the rate plan you selected at booking. Check your confirmation to see if car rental insurance is listed as included.

CDW and LDW reduce your financial liability for damage to the National vehicle caused by a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

  • Third-party liability, meaning injury or property damage you cause to others while driving in Nevada
  • Your own personal injuries
  • Tires, wheels, undercarriage, or roof damage in most cases
  • Incidents involving unauthorized drivers not listed on the rental agreement

For third-party liability protection on Nevada roads, you would need a separate Liability Insurance Supplement (LIS or SLI). Some U.S. states require rental companies to include a state-minimum liability amount, but this varies and may not be sufficient for all situations. Pairing CDW with LIS gives you more complete protection during your National rental in Nevada.

Always review the rental agreement at the National counter before signing to confirm exactly what coverage is active and what deductible applies.

What travel assistance is included with a National rental in Nevada?

Most bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to your National rental in Nevada as well. It is particularly useful if you experience a medical emergency or other travel disruption while driving Nevada's highways or more remote desert routes.

Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is designed for travelers renting abroad and applies to non-North American customers. Canadian and US residents do not qualify for this benefit.

To use the assistance during your National rental in Nevada, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I add an additional driver to my National rental in Nevada?

Yes, you can add an additional driver to your National rental in Nevada, either as part of your rate or by paying a fee at the counter.

Some rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not listed as included, the fee for National, Alamo, and Enterprise is US$15 per day plus applicable Nevada taxes, paid at the counter.

Requirements for adding a driver at the National counter in Nevada:

  • The additional driver must be physically present at pick-up
  • They must present a valid driver's license
  • If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
  • They must meet the minimum age requirements, including any young-driver surcharge if under 25
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the National rental agreement in Nevada are covered by protections such as CDW and LIS. If someone drives who is not named on the contract, coverage may be void and additional charges could apply. If you need to add a driver after pick-up, visit a National branch to update the agreement.

What is the fuel policy for National car rentals in Nevada?

National car rentals in Nevada follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pick-up at any Nevada National location, including Harry Reid International Airport in Las Vegas or Reno-Tahoe International Airport in Reno:

  • Check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge

Before returning the vehicle, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive. Keep your fuel receipt as proof in case of any dispute.

If you return the National vehicle in Nevada with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at Reno-Tahoe International Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone. Note that after-hours returns are not available at Harry Reid International Airport in Las Vegas, so plan to return during counter operating hours.

Can I pick up my National rental car in Nevada earlier than my scheduled time?

Yes, early pickup is often possible at National locations in Nevada, but it depends on vehicle availability at the time you arrive.

At Harry Reid International Airport in Las Vegas, if a suitable vehicle in your reserved class is ready before your scheduled time, the counter may accommodate an early pickup. However, this is not guaranteed and the outcome depends on the National counter's current inventory and policies.

Important things to know about early pickup in Nevada:

  • You may need to wait if no vehicle in your class is immediately available
  • You might be offered a different vehicle category, which could affect your rate
  • In some cases, the rental period may be recalculated from the earlier pickup time, potentially adding an extra day's charge
  • Emerald Club members at LAS using the Emerald Aisle can select from available vehicles in their class, which may make early pickup more flexible

If you are arriving on an earlier flight than planned at a Nevada airport, it is worth going directly to the National counter to ask about availability. There is no guarantee, but the counter staff can advise on the best option for your situation without requiring you to modify your reservation in advance.

Can I rent a National car in Nevada and return it in a different state?

Yes, one-way rentals are generally possible with National in Nevada, allowing you to pick up in Nevada and return the vehicle in a different state, but a drop-off fee may apply depending on the route.

Nevada's National locations serve Harry Reid International Airport in Las Vegas, Reno-Tahoe International Airport in Reno, and Elko Regional Airport. One-way trips from these Nevada locations to cities in other states such as California, Arizona, or Utah are common routes, but the drop-off fee varies by distance, destination, vehicle class, and season.

  • The drop-off fee is shown during the booking process under the to pay at destination section
  • It is a one-time repositioning charge set by National and is not included in any rate plan
  • The fee cannot be prepaid and is paid at the National counter in Nevada at pickup
  • Cross-border rentals outside the United States (for example, driving into Mexico) are typically not permitted and require explicit authorization

If you are considering a one-way rental from Nevada, check the details page during booking to confirm whether a drop-off fee applies to your specific route. If the fee shown at the National counter differs from what your confirmation states, keep all paperwork and contact support after completing the rental.

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