National Car Rental
in Birmingham

Hola Car Rentals is the only premium partner of the top car rental brands operating in Birmingham, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Birmingham.

No. With Hola Car Rentals, all costs and charges for your National booking in Birmingham are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Birmingham charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National counter at Birmingham-Shuttlesworth International Airport (BHM) is located in the consolidated rental car facility in section 1B on the ground level of the parking deck, near baggage claim. After collecting your bags, follow the signs toward the rental car area, cross to the parking garage, and look for the National counter on the left side.

National operates at Birmingham Airport daily from 5:00 a.m. to 12:00 a.m. (midnight). If your flight arrives within those hours, a counter agent will be available to finalize your agreement. Cars are located in the same parking garage structure, so there is no separate shuttle needed once you reach the facility.

Plan for roughly 15 to 45 minutes from the time you land to the moment you drive away, depending on baggage wait times and counter queue length.

To pick up your National rental car in Birmingham, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Birmingham. For licenses in English or using a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards cannot be used for the security deposit hold at the National counter in Birmingham.

When you pick up your National rental car in Birmingham, the counter will place a temporary authorization hold on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific National location in Birmingham.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 business days to reflect on your statement.
• Only a major credit card with the driver's name printed on the card is accepted. Debit cards and prepaid cards are not allowed for the deposit at the National counter in Birmingham.
• Premium or specialty vehicle classes may require a higher hold amount.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

Yes, Alabama has toll roads that you may encounter when driving your National rental car in and around Birmingham. The state operates several toll facilities through the Alabama Freedom Pass system, with costs for standard two-axle vehicles as follows:

• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Foley Beach Express Toll Bridge: US$2.75

Alabama toll booths accept cash, credit or debit cards, and the Alabama Freedom Pass transponder. Unlike many other U.S. states, Alabama is not fully cashless, so you have payment flexibility.

Your National rental vehicle in Birmingham may come equipped with an electronic toll device. At the counter, you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the program) or pay per use. If you opt out, National will bill actual tolls plus administrative processing fees to your card after the rental ends. Toll charges can appear on your statement days or even weeks after you return the vehicle.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Birmingham or on any Alabama toll road you drive.

Here is how to claim it:

• Email [email protected] within 30 days of returning your vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000)
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement from the National counter in Birmingham, and a receipt or statement showing the toll charges paid

The refund equals the lesser of the actual tolls you paid or 5% of your Hola Car Rentals booking total. For example, if your booking total was US$500, the cap is US$25. If you paid US$15 in tolls on Alabama roads, you receive US$15 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

The National counter at Birmingham-Shuttlesworth International Airport operates daily from 5:00 a.m. to 12:00 a.m. (midnight). There is no 24-hour service, so if your flight lands after midnight, you will need to wait until the counter reopens at 5:00 a.m.

If your flight is delayed, National will generally hold your reservation for up to 24 hours from the original pickup time, as long as you arrive during counter operating hours. If your delay extends beyond 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected].

A few practical tips for late arrivals at Birmingham Airport:

• Check your flight status and estimate your arrival time relative to the midnight closing time
• If you expect to land close to midnight, contact the National location in Birmingham directly to confirm they will still be staffed
• Plan your pickup time carefully, especially if connecting through other airports before reaching Birmingham

Yes, one-way rentals with National from Birmingham are available. You can pick up at Birmingham-Shuttlesworth International Airport (BHM) and return the vehicle at a different National location, such as another Alabama airport or a city in a neighboring state.

A few things to know before booking a one-way rental from Birmingham:

• A drop-off fee may apply depending on the route. This fee is route-specific and varies by distance, vehicle class, and season.
• The drop-off fee, if applicable, will be shown during the booking process under the section labeled as charges due at the destination. It cannot be prepaid.
• Some routes between nearby airports may not carry a drop-off fee. Always check the booking details page for your specific Birmingham origin and destination.
• Cross-border one-way rentals (for example, from Birmingham to a location outside the United States) may be restricted or require special authorization from National.

If you change your return location after booking, the rental may be repriced and a new or higher drop-off fee could apply. Review your confirmation carefully before finalizing any changes.

Yes, a young driver surcharge applies to renters aged 21 to 24 at the National counter in Birmingham. The standard daily fee for National, Alamo, and Enterprise is US$15 per day, plus applicable local taxes, paid at the counter.

Additional restrictions apply to younger renters at the Birmingham location:

• The minimum age to rent with National in Birmingham is 21. Drivers under 21 cannot rent.
• Certain vehicle classes are restricted to renters aged 25 and older, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles.
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories.

Alabama is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers aged 18 and older, so the 21-year minimum set by National applies at the Birmingham location.

If you are 21 to 24 and booking through Hola Car Rentals, the young driver surcharge will be disclosed during the booking process. Budget for this daily fee in addition to your prepaid rate.

National rentals in Birmingham follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your rental:

• At pickup: Check the fuel gauge with the National agent in Birmingham and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the rental: Use the correct fuel type as shown in the vehicle. Keep any fuel receipts in case of a dispute.
• Before return: Refuel within approximately 10 miles of the Birmingham Airport return location so the gauge does not drop below full before you arrive. Keep the final receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, National will charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a service fee. For after-hours returns at Birmingham Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your National rental in Birmingham, either as part of your rate or for a fee paid at the counter.

For National, Alamo, and Enterprise, the additional driver fee is US$15 per day plus local taxes when not included in your rate. Check your Hola Car Rentals booking confirmation to see whether your specific rate includes one additional driver at no extra cost.

Requirements for adding a driver at the National counter in Birmingham:

• The additional driver must be present at the counter at the time of pickup
• They must present a valid driver's license and any required identification
• If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is required
• They must meet the minimum age requirement (21 in Birmingham, with a young driver surcharge for those aged 21 to 24)
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the National rental agreement in Birmingham are covered by the vehicle's protections. Anyone who drives without being named on the contract may void coverage entirely.

Downtown Birmingham is in the middle of an ongoing conversion of historic one-way street pairs to two-way traffic, which can catch drivers off guard, especially those unfamiliar with the city.

Key things to know when driving your National rental car in Birmingham's downtown area:

• Streets such as 17th Street North and 18th Street North are transitioning from one-way to two-way operation. Lanes and traffic flow may differ from what navigation apps show if map data has not been updated.
• The 4th Avenue North corridor, a 1.5-mile stretch that includes the Historic 4th Avenue Business District, is also being converted to two-way traffic. This area was split by I-65 construction in the 1960s, creating an irregular grid.
• Intersections along these converted streets may use unsignalized STOP signs rather than traffic lights, requiring extra caution.
• Navigation apps may lag behind the actual road configuration. Pay attention to physical signage rather than relying solely on GPS directions.

These changes are part of Birmingham's city master plan to improve accessibility. When driving your National rental car in Birmingham, allow extra time in the downtown area and follow posted signs carefully.

When picking up your National rental car in Birmingham, you will have the option to add or confirm insurance coverages. Understanding what each one does helps you avoid paying for duplicates or leaving gaps in protection.

The main coverages to consider are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the National vehicle itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation shows zero excess. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the National rental in Birmingham. Some U.S. states require a minimum level of liability, but not all do. Alabama does not mandate a specific minimum for rental companies, so adding supplemental liability coverage is strongly recommended.

Neither CDW nor LIS covers your personal injuries (that would be Personal Accident Insurance) or your belongings (Personal Effects Coverage). Only drivers named on the National rental agreement in Birmingham are covered by these protections.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your National rental in Birmingham or while traveling in Alabama.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is particularly useful if you experience a medical emergency or need legal support after a road incident during your National rental in Birmingham. To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001.

Important limitation: This travel assistance benefit applies only to customers who are not residents of the United States or Canada. If you are a U.S. or Canadian resident renting a National vehicle in Birmingham, this benefit does not apply to your booking. Check your Hola Car Rentals confirmation for the exact terms and coverage limits included in your specific rate.