Hertz Car Rental
in Texas

Hola Car Rentals is the only premium partner of the top car rental brands operating in Texas, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Texas.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Texas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Texas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Hertz rental car in Texas, you must present all of the following physical documents at the counter. Digital copies are not accepted.

• Valid driver's license (original, unexpired, in the main driver's name)
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is also recommended if your license is not in English.
• Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

The IDP is a translation only and must be carried alongside your original license. It is not a standalone document and will not be accepted without the original. At Hertz locations across Texas, the counter agent will verify all documents before releasing the vehicle.

Yes, Texas toll roads will affect your Hertz rental charges if you drive on them, because nearly all toll facilities in Texas are fully cashless with no cash booths.

Texas operates several major toll networks that Hertz vehicles will encounter across the state:

• Dallas/Fort Worth: North Texas Tollway Authority (NTTA) TollTag system and TEXpress Lanes on routes such as I-635 LBJ and North Tarrant Express
• Houston: Harris County Toll Road Authority (HCTRA) EZ TAG network
• Austin: TxDOT TxTag system, including SH 130
• San Antonio: various TxTag-managed routes

At pickup, Hertz will offer you two billing options. The first is an unlimited toll package, typically priced between US$11 and US$25 per rental day, which covers all toll usage during your rental. The second is pay-per-use, where Hertz bills each toll plus daily or administrative processing fees to your credit card, often weeks after you return the vehicle.

If you drive a cashless gantry without enrolling in a toll program, the toll is captured by license plate photo and billed to Hertz, which then passes the charge to you with added fees. Driving without a transponder on TEXpress Lanes also incurs a ZipCash premium rate. Review your options carefully at the Hertz counter before leaving Texas.

At Hertz locations in Texas, the unlimited toll package typically costs between US$11 and US$25 per rental day, depending on the specific location and rental period.

You will be offered this option at the Hertz counter when you pick up your vehicle. Here is how the two options compare:

• Unlimited toll package: a fixed daily rate covering all toll usage during your rental, regardless of how many cashless gantries you pass
• Pay-per-use: you are billed only for the tolls you actually incur, plus daily or administrative processing fees charged by Hertz or a third-party toll processor

For drivers planning to use major Texas metro highways in Dallas, Houston, or Austin, the unlimited package often makes sense because toll charges accumulate quickly across multiple gantries. For a short rental with minimal highway driving, pay-per-use may cost less overall.

Note that toll charges under the pay-per-use option frequently appear on your credit card days or even weeks after you return the Hertz vehicle, because toll agencies in Texas process invoices in batches. Always review the rental agreement before signing to understand any daily caps or fee structures that apply at your specific Hertz Texas location.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Texas.

Texas has some of the most extensive cashless toll networks in the United States, covering Dallas/Fort Worth, Houston, Austin, and San Antonio, so this benefit is especially useful for renters driving Hertz vehicles across the state.

To claim your Tolls Cashback after returning your Hertz vehicle in Texas:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the Hertz rental agreement signed at pickup, and a toll receipt or statement showing charges paid during your rental

The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total was US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required at every Hertz location in Texas. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit hold.

At pickup, Hertz will place a temporary authorization hold on your credit card. Typical hold amounts at Hertz locations in the United States range from US$300 to US$400 for standard vehicles, though the exact amount varies by location, vehicle class, and rental duration.

• The hold reduces your available credit until it is released after you return the vehicle
• Your bank controls when the hold disappears from your statement, which can take up to 15 business days
• Premium or specialty vehicles may carry higher hold amounts

Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in Texas. Bring a backup credit card in your own name in case your primary card is declined. It is also a good idea to notify your bank of your travel dates to prevent fraud blocks on in-person authorizations.

At Hertz locations in Texas, the minimum age to rent without an additional surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to drivers 25 and older at Hertz in Texas include:

• Full Size and Full Size SUV
• Standard, Premium, and Luxury categories
• Minivans, Vans, and Convertibles

Drivers aged 21 to 24 are generally limited to smaller categories such as Economy, Compact, Intermediate, and Compact SUV. The young-renter surcharge at Hertz is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes.

Texas does not have a state law requiring rentals to drivers under 21, unlike New York or Michigan. If you are under 25 and renting a Hertz vehicle in Texas, confirm the eligible vehicle classes and Budget for the daily surcharge before completing your booking.

Hertz rentals in Texas follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid any disputes or extra fees at your Hertz Texas location:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Texas with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Texas has many fuel stations near major Hertz airport locations in Houston, Dallas, Austin, and San Antonio, so refueling before return is straightforward in most cases.

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which provides support in situations such as a breakdown or accident on Texas highways during your Hertz rental. However, this benefit does not apply to customers who are residents of the United States or Canada.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Hertz rental in Texas, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free/collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Texas, and a brief description of the situation. Note that this travel assistance does not cover damage to the Hertz vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

Yes, you can add an additional driver to your Hertz rental in Texas, either as part of your rate or by paying a fee at the counter.

When an additional driver is not included in your rate, Hertz charges US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

Requirements for adding an additional driver at any Hertz location in Texas:

• The additional driver must be physically present at the Hertz counter at pickup
• They must present a valid driver's license and any required IDP if their license uses a non-Latin alphabet
• They must meet the minimum age requirements (25 without a surcharge, or 21 to 24 with a young-renter fee)
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in Texas are covered by protections such as CDW/LDW and liability coverage. If someone drives the vehicle who is not named on the contract, those protections may be void. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost before arriving at the Hertz counter.

The insurance coverage included in your Hertz rental in Texas depends on the rate plan you selected when booking. It is important to review your booking confirmation carefully before arriving at the Hertz counter.

The two main types of coverage relevant to Hertz rentals in Texas are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Texas. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended.

CDW/LDW and LIS/ALI/SLI are separate protections and must both be present for comprehensive coverage. Neither covers your personal injuries (that requires PAI) or your belongings (that requires PEC). Always confirm what is listed on your Hertz rental agreement at pickup in Texas and add any missing coverage before driving away.

Yes, Hertz operates across Texas with locations in major cities including Houston, Dallas, Austin, San Antonio, El Paso, Corpus Christi, Fort Worth, and others, making one-way rentals between Texas cities generally possible.

A drop-off fee may apply when you return the Hertz vehicle to a different location than where you picked it up. Key things to know:

• The drop-off fee is route-specific and varies by the cities involved, the vehicle class, and the season
• The fee is shown during the booking process under the section labeled as charges due at destination, so you can see it before confirming
• This fee cannot be prepaid and is paid directly at the Hertz counter
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Not every Texas city-to-city route automatically incurs a drop-off fee. Short-distance routes between nearby locations sometimes carry no fee at all. Always check the booking details page when selecting a different pickup and return location for your Hertz rental in Texas to confirm whether a drop-off fee applies to your specific route.

If you return your Hertz vehicle in Texas after the agreed return time, extra charges may apply once the grace period has passed.

The standard grace period at Hertz and most rental partners is 30 minutes, though this is not guaranteed at every Texas location. After the grace period expires:

• You may be charged for additional hours or an extra rental day, depending on how late the return is
• A late return fee may also apply on top of the time charges

To avoid late return charges on your Hertz rental in Texas, plan your return time carefully, especially if you are driving back from a distant part of the state. Texas is a large state and driving times between cities can be significant. Refuel near the return location before heading to the Hertz counter so you do not lose time searching for a fuel station at the last minute.

If you need more time, contact Hertz directly using the number on your rental agreement to request an extension before the scheduled return time. Extending in advance is almost always less expensive than being charged for an unplanned late return.

Yes, visitors can generally rent a Hertz car in Texas using a valid foreign driver's license. However, there are important conditions depending on the language and alphabet of your license.

• If your license is in English or uses a Latin (Roman) alphabet, it is generally accepted at Hertz locations in Texas without additional documentation
• If your license is not in English but uses a Latin alphabet, an International Driving Permit (IDP) is strongly recommended alongside your original license
• If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is mandatory. Hertz in Texas will require it as a translation document.

The IDP is not a standalone license. It must always be presented together with your original driver's license. You cannot obtain an IDP after arriving in the United States, so arrange it in your home country before traveling to Texas.

All documents presented at the Hertz counter must be physical originals. Digital or photocopied versions are not accepted. Bring your passport as well, since Hertz and other rental partners in Texas typically require it from international visitors alongside the driver's license.