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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 yesterday
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 13 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Newark include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Newark, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Newark.

Will I face unexpected charges at the Hertz counter in Newark when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Newark are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Newark charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at Newark Liberty International Airport?

The Hertz counter at Newark Liberty International Airport (EWR) is located at the consolidated Rental Car Center at 132 Carson Rd, Newark, NJ 07114, approximately 0.9 miles from the terminal.

After claiming your luggage, follow these steps to reach the Hertz counter:

  • Take the Newark AirTrain to the Terminal A stop
  • Follow signs to the Terminal A Parking Car Rental Center via the pedestrian bridge or escalator
  • Hertz is located on the main level of the consolidated center, alongside other brands

The Hertz Newark location operates 24 hours a day, 7 days a week, so after-hours pickup is supported. Plan for 10 to 30 minutes from luggage claim to driving away, though wait times are typically shorter late at night when lines are minimal.

How do toll roads work when renting from Hertz in Newark?

When you pick up your Hertz rental in Newark, you will encounter New Jersey's mostly cashless toll network almost immediately after leaving the airport. Major routes include the New Jersey Turnpike, the Garden State Parkway, and the Atlantic City Expressway, all of which rely primarily on E-ZPass electronic tolling with very few or no cash lanes at many plazas.

Approximate toll costs for common routes (E-ZPass rates):

  • New Jersey Turnpike (Philadelphia to New York City, 78 miles): starts at US$0.95, increasing with distance; a 3% increase takes effect January 1, 2026
  • Garden State Parkway (Cape May to Montvale, 172 miles): at least US$1.90; same 3% increase effective January 1, 2026
  • Atlantic City Expressway (full length, 44 miles): approximately US$5.50
  • Port Authority bridges and tunnels: E-ZPass rate approximately US$2.00; Toll-By-Plate approximately US$5.00

Your Hertz vehicle in Newark will include a toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day, capped at approximately US$30 per rental for Hertz's TollPass service) or pay per use. If you opt out and drive a cashless gantry without a personal E-ZPass, the rental company may charge the toll plus an administrative fee of up to 3 times the toll amount, with a maximum of US$5 per toll.

What documents do I need to pick up my Hertz rental in Newark?

To collect your Hertz rental in Newark, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name (not a digital copy)
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

Debit cards and prepaid cards are not accepted for the security deposit at the Hertz Newark counter. Bring a backup credit card in your name in case your primary card is declined.

Does Hola Car Rentals offer toll cashback for Hertz rentals in Newark?

Yes, all bookings include Tolls Cashback, which is especially valuable for Hertz rentals in Newark given New Jersey's dense network of tolled highways, bridges, and tunnels.

Here is how it works:

  • You pay tolls normally during your rental, whether through Hertz's TollPass program or your own E-ZPass
  • After returning the vehicle, you can claim back up to 5% of your total booking value for tolls paid
  • For example, if your booking total is US$600, the maximum cashback is US$30; if you paid US$18 in tolls, you receive US$18 back

To claim your Newark toll cashback:

  • Email [email protected] within 30 days of returning the Hertz vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the Hertz rental agreement, and a toll receipt or statement showing charges paid during the rental

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Is there a congestion charge or emission zone fee when driving a Hertz rental in Newark?

No, there is no congestion charge or emission zone fee specific to Newark itself. New Jersey does not operate a London-style ULEZ or city-center driving fee within Newark.

However, if you drive your Hertz rental into Manhattan, a separate congestion pricing fee applies. The NYC Congestion Relief Zone covers most of Manhattan south of and including 60th Street, down to the southern tip of the island. Rental companies typically bill this as a daily charge of approximately US$8.99 plus taxes and fees for each day you enter the zone on local streets. You can travel on the FDR Drive or the West Side Highway (Route 9A) without triggering the charge, as long as you do not exit onto local streets within the zone.

Cameras automatically detect vehicles entering the area, so there are no traditional toll booths to watch for. If you plan to drive your Hertz vehicle from Newark into Manhattan, factor this daily fee into your Budget alongside the standard bridge and tunnel tolls.

How much is the security deposit for a Hertz rental in Newark?

When you pick up your Hertz rental in Newark, a temporary authorization hold is placed on your credit card. For standard vehicles at Hertz locations in the United States, the typical hold is approximately US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and location.

Key points to keep in mind:

  • The hold is not a charge; it temporarily reduces your available credit until released after the vehicle is returned
  • Your bank controls when the hold disappears from your statement, which can take up to 15 business days after return
  • Only a physical, major credit card in the main driver's name with the name printed on the card is accepted; debit and prepaid cards are not accepted for the deposit
  • Premium or specialty vehicle classes at the Newark Hertz location may require a higher hold

Notify your bank of your travel plans before arriving at the Newark counter to avoid fraud blocks on a high-value in-person authorization.

What is the young driver surcharge at Hertz in Newark?

Yes, a young driver surcharge applies to drivers under 25 at the Hertz Newark location. Hertz charges US$13.50 per rental day for drivers aged 20 to 24, with a maximum charge of US$189 per rental per driver at corporate locations.

Additional rules that apply to young drivers at Hertz in Newark:

  • The minimum age to rent is 20 years old at most Hertz locations
  • Drivers aged 20 to 24 are restricted from renting premium vehicle categories such as Dream, Adrenaline, and Prestige cars
  • New Jersey does not have a state law requiring rentals to drivers under 21, so the Hertz policy governs

If both the main renter and the additional driver are AAA or CAA members, the additional driver fee may be waived, though the young driver surcharge for the main driver still applies based on age. Always confirm the exact surcharge amount on your booking confirmation, as fees can vary by location and vehicle class.

How does travel assistance work if I have a problem with my Hertz rental in Newark?

Most bookings include travel assistance through Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident while driving your Hertz rental in Newark or on nearby New Jersey highways.

Core benefits typically included:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day:

Provide your full name, your Hola Car Rentals confirmation number, your current location in or around Newark, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz rental vehicle itself; that is handled by CDW or LDW coverage. Always review your booking confirmation for the exact terms and coverage limits that apply to your rental.

Can I add an additional driver to my Hertz rental in Newark?

Yes, you can add an additional driver to your Hertz rental in Newark, either at no cost if your booking rate includes it, or for a fee paid at the counter.

When the additional driver fee applies at Hertz Newark:

  • US$13.50 per rental day per additional driver
  • Maximum charge of US$189 per rental per driver at corporate Hertz locations
  • No fee if both the main renter and the additional driver are AAA or CAA members

Requirements for adding a driver at the Newark Hertz counter:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the minimum age requirement (20 years old at most Hertz locations)
  • Drivers aged 20 to 24 may incur a young driver surcharge and cannot be added to premium vehicle categories
  • Both the main driver and the additional driver must sign the rental agreement

Check your booking confirmation before arriving at the Newark counter to see whether an additional driver is already included in your rate.

Do I need an International Driving Permit to rent from Hertz in Newark?

An International Driving Permit (IDP) is not always mandatory for renting from Hertz in Newark, but it is strongly recommended in certain situations.

When an IDP is required at the Newark Hertz counter:

  • Your driver's license uses a non-Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script; in this case an IDP is mandatory

When an IDP is recommended but not strictly required:

  • Your license is valid but not in English and uses a Latin alphabet
  • The Hertz counter agent or local law requests a translation

Important rules about IDPs:

  • An IDP is a translation document only; it is not a standalone license and will not be accepted without your original license
  • You must obtain your IDP in your home country before traveling to Newark; organizations such as AAA in the United States do not issue IDPs to non-US license holders
  • All documents presented at the Hertz Newark counter must be physical originals; digital copies are not accepted
What airport fees and surcharges apply to Hertz rentals at Newark EWR?

Renting from Hertz at Newark Liberty International Airport (EWR) involves several location-specific fees on top of the base rental rate. These are standard for airport rentals in New Jersey and are separate from the daily rate you see quoted.

Common fees that may appear on your Hertz Newark rental agreement:

  • Customer Facility Charge (CFC): up to US$10 per contract, covering the cost of the consolidated Rental Car Center at EWR
  • Concession Recovery Fee: recovers the cost Hertz pays to operate at the airport; the exact percentage varies but is standard for New Jersey airports
  • New Jersey state vehicle rental tax and local surcharges

If you want to reduce airport surcharges, Hertz also operates off-airport locations in Newark, such as 589 Ferry Street and 15 Brewster Road North. Off-airport rentals typically average lower daily rates, though you will need to factor in shuttle or transport time to reach those locations from the terminal.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Newark counter under the total to pay at destination section.

What should I know about Newark's one-way streets when driving a Hertz rental?

Newark has an exceptionally dense network of one-way streets that can catch first-time drivers off guard, particularly when leaving the Hertz rental location near EWR and navigating into the city.

Key things to know before driving your Hertz rental in Newark:

  • The city has more than 50 designated one-way street segments, including Mulberry Street (southbound), Raymond Boulevard (westbound), Division Street (westbound), and East Mill Street (eastbound)
  • These one-way patterns can trap drivers in loops or force lengthy detours if you rely on intuition rather than GPS navigation
  • Nearby Jersey City adds further complexity, with bus lane conversions on Bergen Avenue and MLK Drive that eliminate left turns across traffic
  • Major toll roads departing EWR use all-electronic tolling with no cash lanes at many plazas, which can surprise drivers expecting traditional toll booths

The practical advice for your Hertz rental in Newark is to use GPS navigation from the moment you leave the rental lot. Intuitive driving based on a general sense of direction is unreliable in this street layout. If your device is not compatible with a US SIM or data plan, consider adding a GPS unit through Hertz at the Newark counter.

How does the fuel policy work for Hertz rentals in Newark?

Hertz rentals in Newark follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at Newark:

  • At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Hertz return location at the Terminal A Parking Car Rental Center before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Newark below the recorded fuel level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Returning the tank full is always the most cost-effective option. If the vehicle was not full at pickup, ask the Newark Hertz agent to record the exact starting level on the agreement so you only need to match that level on return.

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