Hertz Car Rental
in Alaska

Hola Car Rentals is the only premium partner of the top car rental brands operating in Alaska, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Alaska.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Alaska are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Alaska charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Anchorage International Airport (ANC) in Alaska is located at 4940 West International Airport Road, Anchorage, AK 99502. Some sources also reference the address as 4555 International Airport Road for the rental office area.

The Hertz desk at ANC is open daily from 6:00 AM to 2:30 AM, making it one of the more accessible rental counters in Alaska for early arrivals and late-night flights. You can reach the Anchorage location by phone at (907) 243-4118.

When you arrive, follow the car rental signs inside the terminal toward the rental car area. Hertz also offers after-hours key drop for returns outside staffed hours. If you are picking up at a different Alaska location, Hertz also operates at Fairbanks International Airport (6450 Airport Way) and Juneau Municipal Airport, as well as off-airport spots including Anchorage-Spenard Road and Seward-Port Avenue.

Alaska has almost no toll roads, but there is one important exception: the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects the town of Whittier to Highway 1 near Anchorage.

Key facts about this toll for Hertz renters in Alaska:

• The Whittier Tunnel is the longest highway tunnel in North America at 2.5 miles
• The toll is cash-only, paid at a manned booth before you enter
• The standard cost for a 2-axle passenger car is US$13
• Larger vehicles with more axles pay higher rates
• There are no electronic toll systems such as E-ZPass or SunPass operating in Alaska

Because the Whittier Tunnel uses a cash-only booth, the Hertz toll programs such as e-Toll or PlatePass do not apply here. You simply pay cash at the booth directly. No daily program fees or automatic billing are triggered by this tunnel. There are no other toll roads, congestion charges, or emissions zones anywhere else in Alaska.

If you plan to visit Whittier during your Alaska trip, bring US$13 in cash per crossing for your Hertz vehicle.

To pick up a Hertz rental car in Alaska, you must present the following documents at the counter:

• A valid, original, physical driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Alaska from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or other Latin-alphabet languages, an IDP is recommended but not strictly required at most Hertz locations in Alaska.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter. Debit cards and prepaid cards are not accepted for the security deposit hold.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Hertz rentals in Alaska.

Alaska has only one tolled facility, the cash-only Whittier Tunnel (US$13 per standard car), so the cashback benefit is most relevant if you drive through that tunnel during your Hertz rental. The program reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total.

To claim your cashback after returning your Hertz vehicle in Alaska:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Hertz rental agreement signed at pick-up, and a receipt or proof of the toll payment

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Keep your cash receipt from the Whittier Tunnel booth as proof of payment for your Alaska Hertz rental.

When picking up a Hertz rental car in Alaska, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by vehicle class, location, and season.

Important things to know about the deposit for your Alaska Hertz rental:

• The hold is a temporary authorization, not a charge, but it reduces your available credit until released
• You must present a physical major credit card with the driver's name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Premium or larger vehicles may require a higher hold amount
• After you return the Hertz vehicle in Alaska, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Alaska to prevent fraud blocks on the authorization.

Yes, you can return your Hertz rental car to a different location in Alaska or elsewhere in the United States, but a one-way drop-off fee may apply depending on your route.

Hertz operates several locations across Alaska, including Anchorage International Airport (ANC), Fairbanks International Airport, Juneau Municipal Airport, Anchorage-Spenard Road, and Seward-Port Avenue. Returning between these Alaska locations, or from Alaska to another state, may trigger a drop-off fee.

How the fee works for your Hertz Alaska rental:

• The drop-off fee is route-specific and varies by distance, vehicle class, and season
• It is listed under the "To pay at destination" section during the Hola Car Rentals booking process
• The fee cannot be prepaid and is paid directly at the Hertz counter
• If no fee appears during booking, no drop-off fee applies to your specific route

If you need to change your drop-off location after booking your Alaska Hertz rental, contact support before making changes, as modifications can reprice the rental and recalculate any applicable fee.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting a Hertz vehicle in Alaska.

Here is how the surcharge works for Hertz in Alaska:

• Drivers aged 21 to 24 can rent but pay a daily young-renter surcharge of US$13.50 per day plus applicable taxes, with a maximum charge of US$189 plus taxes
• The minimum age to rent with Hertz in Alaska without a surcharge is 25
• Certain vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to drivers 25 and older
• Economy, compact, and intermediate vehicle classes are generally available to drivers aged 21 to 24

Alaska does not have the same state-law exceptions as New York or Michigan, so the standard Hertz policy applies. The surcharge is paid at the counter when you pick up your Alaska Hertz rental and is not included in your prepaid booking total.

If you are between 21 and 24, Budget for this daily fee and select an eligible vehicle class when booking your Hertz rental in Alaska.

The insurance coverage included in your Hertz rental in Alaska depends on the rate plan you selected when booking through Hola Car Rentals. Here is a summary of the main protections to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving your Alaska Hertz rental. Some U.S. states require a minimum liability amount; confirm whether it is included or optional on your confirmation
• CDW and LDW do not cover damage to other vehicles or injuries to third parties, which is why liability coverage is separate

CDW and LDW also do not cover tires, undercarriage, roof damage, or incidents resulting from prohibited use such as off-road driving, which is especially relevant in Alaska given the terrain.

Always review your Hola Car Rentals confirmation and the Hertz rental agreement at pick-up to confirm exactly which coverages are active and what deductible amounts apply for your Alaska rental.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable given Alaska's remote highways and long distances between towns on a Hertz rental.

The Travel Assistance benefit typically includes:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or need legal support after an incident during your Alaska Hertz rental, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Alaska, and a brief description of the situation. Follow the coordinator's instructions before incurring expenses, as some reimbursements require prior authorization.

Important: This Travel Assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz vehicle itself, which is handled by CDW/LDW. Always check your booking confirmation for the exact terms applicable to your Alaska rental.

Hertz rentals in Alaska follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Alaska Hertz rental:

• At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Use the correct fuel type for your vehicle (gasoline or diesel)
• Before returning the car, refuel within approximately 10 miles or 15 kilometers of the Hertz return location in Alaska
• Keep your fuel receipt with the date, time, and station address
• For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Alaska with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Fuel stations near major Alaska airports such as ANC in Anchorage are available, but plan ahead in more remote areas where stations can be scarce.

Yes, you can add an additional driver to your Hertz rental in Alaska, either as part of your rate or for a fee paid at the counter.

For Hertz rentals in Alaska, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes, when not included in your rate. Check your Hola Car Rentals confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver to your Alaska Hertz rental:

• The additional driver must be present at the Hertz counter at pick-up
• They must present a valid driver's license and any required ID
• If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is required
• They must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young-driver surcharge
• Both the main driver and the additional driver must sign the Hertz rental agreement

Only drivers listed on the Hertz rental agreement in Alaska are covered by CDW/LDW and liability protections. Anyone not named on the contract who drives the vehicle may void your coverage.

The Hertz location at Fairbanks International Airport in Alaska is situated at 6450 Airport Way, Fairbanks, AK 99709. You can contact this location directly at (907) 452-4444 to confirm current operating hours, as specific hours for Fairbanks were not confirmed in available sources.

For comparison, the Hertz counter at Anchorage International Airport (ANC) in Alaska operates daily from 6:00 AM to 2:30 AM, which is one of the widest service windows in the state.

General tips for managing your Hertz pick-up in Alaska:

• Confirm counter hours directly with Hertz before your arrival, especially if flying into Fairbanks on an early morning or late-night flight
• Hertz supports after-hours key drop returns at Alaska airport locations, so you can return the vehicle outside staffed hours
• If your flight is delayed by less than 24 hours, Hertz will hold your Alaska reservation; delays beyond 24 hours may require rebooking
• Always carry your booking confirmation with the counter address and contact number when traveling to Alaska

An International Driving Permit (IDP) is not always mandatory for renting a Hertz car in Alaska, but it is required in specific situations.

When an IDP is mandatory for your Alaska Hertz rental:

• Your driver's license uses a non-Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian) script
• In this case, the IDP serves as a translation and must be carried alongside your original license at all times

When an IDP is recommended but not strictly required:

• Your license is in English or another Latin-alphabet language but was not issued by a U.S. state
• Some Hertz locations in Alaska may request it as a translation document even if not legally required

Important reminders for your Alaska Hertz rental:

• An IDP is a translation document only and is never valid without your original license
• Obtain your IDP in your home country before traveling to Alaska, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders
• All documents presented at the Hertz counter in Alaska must be physical originals; digital copies are not accepted