Hertz Car Hire
in San Antonio

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Antonio, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Antonio.

No. With Hola Car Rentals, all costs and charges for your booking in San Antonio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Antonio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at San Antonio International Airport (SAT), the Hertz counter is not inside the terminal. From the baggage claim area on the lower level of Terminal A or B, follow the ground transportation signs and board the shared shuttle bus to the Consolidated Rental Car Facility (CONRAC) at 9559 Airport Blvd., San Antonio, TX 78216.

The CONRAC consolidates all hire brands, including Hertz, into a single off-site building, so there is only one shuttle stop to look for. The shuttle ride typically takes 5 to 15 minutes. Once at the facility, proceed to the Hertz counter to complete check-in and vehicle inspection.

The Hertz airport counter in San Antonio is open daily from 6:00 AM to midnight, making it suitable for most flight arrival times. Allow 30 to 60 minutes from landing to driving away, accounting for baggage claim, the shuttle ride, and counter processing.

Hertz operates two main locations in San Antonio with very different hours, so choosing the right one matters depending on your arrival time.

• San Antonio International Airport (SAT), 9559 Airport Blvd.: open daily 6:00 AM to midnight, seven days a week.
• Centre in San Antonio, 101 Bowie St.: open Monday through Friday 8:30 AM to 4:00 PM, closed Saturday and Sunday.

If you are arriving on a weekend, early morning, or late at night, the Hertz airport location in San Antonio is the only practical option. The centre has no after-hours key drop mentioned, so plan your return accordingly.

Hertz also has additional San Antonio locations, such as 11723 I-35 Frontage Rd (open Monday through Friday 8:00 AM to 5:30 PM, Saturday 9:00 AM to 12:00 PM), which may suit renters not arriving by air. Always confirm hours on your booking confirmation before heading to any location.

Yes, toll roads exist in and around San Antonio, and they are entirely cashless. There are no cash booths; overhead gantries read either a transponder or your licence plate automatically.

When you pick up your Hertz hire in San Antonio, you have two options for handling tolls:

• Unlimited toll package: a flat daily fee (typically US$11 to US$25 per hire day) that covers all toll usage during your hire period.
• Pay per use: if you decline the package, Hertz will bill the actual toll amounts plus administrative or processing fees to your credit card after the hire ends. These charges can appear days or even weeks after you return the vehicle.

Estimated toll costs for driving around San Antonio range from approximately US$2 to US$10 per day, depending on which routes you use. If you plan to drive to other Texas metros such as Austin, Houston, or Dallas, toll costs increase significantly.

If you use your own transponder, inform the Hertz counter agent in San Antonio at collection so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Hertz hire in San Antonio and any toll roads you use throughout Texas.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25.

To claim your cashback after returning your Hertz vehicle in San Antonio:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Hertz, and a toll receipt or statement showing charges paid during your hire.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so file your claim promptly after returning the vehicle.

When collecting your Hertz hire in San Antonio, you must present physical documents. Digital copies are not accepted at the counter.

• Valid driving licence (original, unexpired, in the main driver's name).
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• Passport or valid government photo ID.
• Booking confirmation or printed voucher if required by your rate.
• Round-trip flight or cruise tickets (required for international visitors).

If your licence is in English or issued by an EU/EEA country, an IDP is generally not required in San Antonio. However, if your licence uses a non-Latin script, an IDP is mandatory. Obtain it in your home country before travelling, as it cannot be issued abroad.

Yes, a major credit card is required to collect your Hertz hire in San Antonio. The card must be in the main driver's name with the driver's name physically printed on the card, and it must be presented in person at the counter.

At collection, Hertz will place a temporary authorisation hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. This hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 business days depending on your bank.

• Debit cards are not accepted for the security deposit.
• Prepaid or virtual cards are not accepted.
• The card must belong to the main driver, not a third party.

Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in San Antonio. Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.

The minimum age to hire a car with Hertz in San Antonio without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to 25 and older include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Younger renters in San Antonio are generally limited to economy, compact, and intermediate vehicles.

For Hertz specifically, the additional driver fee for drivers aged 21 to 24 is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes. This applies at the San Antonio counter when adding a young driver to the agreement.

Drivers under 21 cannot hire with Hertz in San Antonio. Texas does not have the same exceptions as New York or Michigan, where 18-year-olds may hire. Always confirm your eligibility and vehicle class availability before booking.

Yes, you can add an additional driver to your Hertz hire in San Antonio, but the process must be completed in person at the counter during collection.

The additional driver must be physically present at the Hertz location in San Antonio with their valid driving licence and, if applicable, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement.

Regarding fees for Hertz in San Antonio:

• If your booking confirmation states the additional driver is included, no fee applies at the counter.
• If not included, Hertz charges US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes for the hire period.

The additional driver must meet the same minimum age requirements as the main driver. Drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee. Only drivers listed on the Hertz hire agreement in San Antonio are covered by the vehicle's protections, so never allow an unlisted person to drive the vehicle.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be useful if something goes wrong during your Hertz hire in San Antonio, such as a medical emergency or a breakdown on a Texas highway far from the city.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers.
• Legal assistance in case of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Note that this travel assistance does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (handled by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your San Antonio hire.

Yes, one-way hires with Hertz are possible in San Antonio, but a drop-off fee may apply depending on your return location.

Common patterns for one-way hires from San Antonio:

• San Antonio airport to centre in San Antonio (or vice versa): often no drop-off fee.
• San Antonio to another Texas city such as Austin, Houston, or Dallas: a drop-off fee typically applies and varies by distance and vehicle class.
• San Antonio to a location in another state: a drop-off fee usually applies and can be higher for long-distance routes.

The drop-off fee is not included in any rate plan and cannot be prepaid. It will appear under the "To pay at destination" section during the booking process on the Hola Car Rentals website. Review your booking confirmation to confirm whether a fee applies to your specific route.

Cross-border one-way hires (for example, returning the Hertz vehicle outside the United States) may be restricted or require special authorisation. Always confirm cross-border rules with Hertz before driving across any international border from San Antonio.

Hertz hires in San Antonio follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your San Antonio Hertz hire:

• At collection, confirm the fuel level with the agent and ensure the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge.
• Refuel within approximately 10 miles of the return location so the tank does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Hertz vehicle in San Antonio with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

The Hertz counter in San Antonio may offer an optional prepaid fuel plan at collection. If you accept it, you pay for a full tank upfront and do not need to refuel before return, but unused fuel is generally non-refundable. The Full-to-Full policy is usually the better value if you plan to refuel near the return location.

The insurance coverages included in your Hertz hire in San Antonio depend on the rate plan selected when booking through Hola Car Rentals. It is important to understand what each type of cover does and does not protect.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving. In Texas, not all hire locations are required to include state-minimum liability by law, so confirm whether this is included or available as an add-on for your San Antonio booking.

CDW/LDW does not cover tyres, undercarriage, roof damage, or personal belongings. Only drivers listed on the Hertz hire agreement in San Antonio are covered by any included protections.

Review your Hola Car Rentals booking confirmation carefully to see exactly which coverages are included in your rate before arriving at the Hertz counter in San Antonio.

When returning your Hertz hire at San Antonio International Airport, drive back to the CONRAC facility at 9559 Airport Blvd., San Antonio, TX 78216, the same Consolidated Rental Car Facility where you collected the vehicle.

Steps for a smooth return:

• Refuel within approximately 10 miles of the CONRAC to ensure the tank is full when you arrive. Keep your fuel receipt.
• Follow the Hertz return lane signs inside the facility and park in the designated return area.
• A Hertz agent will inspect the vehicle and close out your contract. Keep a copy of the final receipt.
• After completing the return, board the shuttle from the CONRAC back to your terminal at San Antonio International Airport.

The Hertz airport counter in San Antonio is open daily until midnight. If you anticipate returning outside operating hours, contact Hertz in advance to confirm any after-hours key drop procedures, as specific instructions are not always posted at the facility.

After return, monitor your credit card statement. Any outstanding toll charges from Texas cashless roads may be billed by Hertz days or weeks after the hire ends. If you believe a post-hire charge is incorrect, contact Hola Car Rentals support with your hire agreement and final receipt.