Enterprise Car Rental in Portland

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portland, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Portland International Airport (PDX), the Enterprise counter is located inside the consolidated Rental Car Center at 7240 NE Airport Way, Portland, OR 97218.

After collecting your baggage, take the escalators down to Level T and follow the south tunnel directly to the Rental Car Center. No shuttle is required. Once inside the center, follow the signage to the Enterprise counter, present your booking confirmation, driver's license, and a major credit card in your name for the security deposit, and you will be directed to your vehicle.

Allow extra time during busy arrival periods, as the walk through the tunnel plus counter service and vehicle pickup can take 30 to 60 minutes depending on queue length.

Enterprise operates multiple locations in Portland, and hours vary by branch.

• Portland City Center (445 SW Pine St): Monday to Friday 8 AM to 6 PM, Saturday and Sunday 8 AM to 4 PM. After-hours returns are available at this location, and a pick-up service is offered.
• Portland NW 17th and Burnside (1623 W Burnside St): hours vary; confirm before visiting.
• Portland NE 6th and Burnside (611 E Burnside St): Monday, Wednesday, and Friday 8 AM to 6 PM; limited or closed Thursday, Saturday, and Sunday.
• Portland SW Barbur Blvd (8360 SW Barbur Blvd): Monday to Friday 8 AM to 6 PM, Saturday 9 AM to 12 PM, Sunday closed.

Hours at the Portland International Airport (PDX) Rental Car Center are not published separately; contact the Enterprise PDX counter directly to confirm. Always verify hours on your booking confirmation before travel, as schedules can change on holidays.

Yes, after-hours returns are available at select Enterprise locations in Portland.

The Portland City Center branch at 445 SW Pine St explicitly offers after-hours returns. If you are returning your vehicle outside of regular business hours at this location, follow the key-drop instructions provided in your rental agreement and keep a photo of the dashboard showing the fuel gauge and odometer before leaving the vehicle.

For returns at Portland International Airport (PDX), follow the directional signage from I-205 to the Rental Car Center at 7240 NE Airport Way. Specific after-hours key-drop details for the PDX location are not confirmed; review your Enterprise rental agreement for instructions or contact the counter in advance.

Important: when you drop off after hours, your liability for the vehicle may continue until the Enterprise agent formally checks it in the next business day. Take timestamped photos of the car's condition and fuel level to protect yourself against any post-rental disputes.

Portland and the broader Oregon road network currently have very few active toll roads, which makes driving an Enterprise rental here simpler than in many other U.S. cities.

The only operational tolls near Portland are on two Columbia River bridges:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment is accepted in cash, via Breezby, or online within 7 days through the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby.

Neither bridge is a fully cashless facility, so you can pay cash directly. If you do not pay at the bridge, you must pay online within 7 days to avoid a violation. Unpaid tolls billed through the rental company typically carry administrative fees on top of the toll amount.

Planned tolls on Interstate 205 bridges have been paused by the Oregon governor until at least 2026, so those routes are currently free. There are no congestion charges or emissions zones in Portland.

All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise rental. Submit your claim within 30 days of returning the vehicle.

To collect your Enterprise rental in Portland, bring the following physical documents:

• Your original, unexpired driver's license with a photo. Digital licenses are not accepted.
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• Your passport or a valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors traveling from abroad).

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license; it is not valid on its own.

At the Portland Enterprise counter, all documents must be physical originals. Name mismatches between your license, passport, and credit card are a common cause of delays, so ensure they all match before you travel.

When you pick up your Enterprise rental in Portland, the counter will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until the rental closes and your bank releases the hold.

For standard vehicles rented in the United States, typical holds range from US$300 to US$400. The exact amount at the Portland Enterprise location depends on the vehicle class, rental duration, and the branch's specific policy. Premium or specialty vehicles may carry a higher hold.

To prepare:

• Bring a physical major credit card in the main driver's name with the driver's name printed on the card. Virtual, prepaid, and debit cards are not accepted for the deposit.
• Confirm with your bank that international or in-person transactions are enabled and that you have sufficient available credit.
• Consider bringing a backup credit card in case your primary card is declined.

After you return the vehicle, the Enterprise counter releases the hold. Your bank controls how quickly it reappears on your available balance, which can take up to 15 business days.

Yes, Enterprise in Portland charges a young driver surcharge for renters aged 21 to 24.

In Oregon, the standard minimum rental age is 25 for most companies. Enterprise allows drivers aged 21 to 24 to rent but applies a daily young-renter surcharge of US$15 per day plus applicable taxes, paid at the counter. This fee is not capped the same way as some other brands.

Additionally, certain vehicle classes are restricted to drivers aged 25 and older. Categories such as full-size SUVs, minivans, premium, luxury, and convertible vehicles are typically unavailable to under-25 renters. Economy, compact, and intermediate vehicles are generally the accessible options.

Drivers under 21 cannot rent from Enterprise at Portland locations. A valid driver's license and a major credit card in the renter's name are still required regardless of age.

If you are between 21 and 24 and traveling from Latin America or the Caribbean, check whether an Avis or Budget rate through Hola Car Rentals might waive the underage fee for eligible vehicle categories, as that exception does not apply to Enterprise Portland bookings.

Yes, you can add an additional driver to your Enterprise rental in Portland, either as part of your rate or for a fee at the counter.

For Enterprise, the additional driver fee is US$15 per day plus taxes when not included in your rate. Check your Hola Car Rentals booking confirmation to see whether your rate includes one additional driver free of charge.

To add a driver at the Portland Enterprise counter:

• The additional driver must be present at pick-up with their original, valid driver's license.
• If their license is not in English or uses a non-Latin alphabet, they must also bring an International Driving Permit.
• Both the main driver and the additional driver must sign the rental agreement.
• The additional driver must meet the minimum age requirement; drivers under 25 may be subject to the young-driver surcharge.

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle in Portland, coverage may be void and additional charges could apply.

Most Hola Car Rentals bookings, including Enterprise rentals in Portland, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is designed for situations such as a medical emergency during your Portland trip or a breakdown on an Oregon highway far from the city. Core benefits typically include:

• Travel and medical insurance coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To use the assistance, call the 24/7 line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. It also does not cover damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Always review your booking confirmation for the exact terms and coverage limits that apply to your Portland reservation.

Yes, a valid foreign driver's license is generally accepted at Enterprise locations in Portland, including the PDX airport counter.

The key requirements are:

• Your license must be original, unexpired, and include a photograph.
• If your license is not in English and uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory and must accompany your original license.
• For licenses in other non-English languages, an IDP is strongly recommended as a translation aid, though not strictly required in all cases.
• The IDP is not a standalone document; it is invalid without your original license.

You should also bring your passport and, if applicable, your round-trip flight or cruise tickets. All documents presented at the Portland Enterprise counter must be physical originals; digital versions are not accepted.

Obtain your IDP in your home country before traveling to Portland, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders.

Enterprise rentals in Portland follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up at any Portland Enterprise location, including PDX:

• Check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.

Before returning the vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full during the drive back. Keep your fuel receipt as proof.

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a service fee.

For after-hours returns at Portland City Center (445 SW Pine St), leave the fuel receipt in the key-drop envelope and keep a photo of the full gauge on your phone.

Yes, renting from Enterprise at Portland International Airport (PDX) includes airport-related fees on top of the base rental rate.

These typically include:

• Airport Concession Recovery Fee (ACRF): approximately 10 to 12% of the base rate, charged by Enterprise to recover the cost of operating at PDX.
• Customer Facility Charge (CFC): approximately US$4.50 to US$10.00 per rental day, covering the cost of the consolidated Rental Car Center at 7240 NE Airport Way.
• Oregon state rental car tax: 1.5% statewide.

These fees are standard at major U.S. airports and are not unique to Enterprise. If you want to avoid the airport concession fee, Enterprise also operates off-airport branches in Portland, such as the City Center location at 445 SW Pine St and the SW Barbur Blvd branch at 8360 SW Barbur Blvd. Off-airport rentals can be 20 to 30% less expensive, though you will need to arrange your own transport from PDX to the branch.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Portland Enterprise counter.

Portland's downtown street grid is built almost entirely on one-way streets, which can be disorienting if you are used to two-way traffic in your home country.

Key things to know before driving your Enterprise rental in Portland:

• The downtown core runs on east-west one-way couplets. For example, Jefferson Street runs westbound while Columbia Street runs eastbound. If you miss a turn, you may need to travel several blocks before you can reverse direction.
• Blocks in central Portland are very short, approximately 200 by 200 feet, so intersections come up quickly.
• Protected bike lanes are prominent throughout Portland. On some streets, cyclists travel in the opposite direction to car traffic, or in dedicated lanes that narrow the drivable road width. Stay alert, especially near reconstruction zones.
• Some side streets and micro-routes are closed to cars entirely or are unpaved; follow GPS guidance carefully and do not assume every street on a map is open to vehicles.

Before setting off in your Enterprise rental, familiarize yourself with your intended route using the GPS or navigation app. Allow extra time when navigating downtown Portland, particularly if you are arriving from PDX and heading directly to a city-center destination.