Enterprise Car Rental
in Los Angeles

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Los Angeles, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Los Angeles.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Los Angeles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Los Angeles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Los Angeles International Airport, the Enterprise counter is not inside any terminal. All rental brands, including Enterprise, operate from the off-site Consolidated Rent-A-Car facility (ConRAC).

Here is the step-by-step process:

• After collecting your baggage, exit to the Lower/Arrivals level of your terminal.
• Walk to the center median and look for the purple "Rental Car Shuttles" signs.
• Board the Enterprise shuttle (confirm the logo matches your booking confirmation). Shuttles run frequently, including late at night.
• The shuttle ride to ConRAC typically takes 10 to 20 minutes depending on terminal traffic.
• Inside ConRAC, proceed to the Enterprise counter, then follow signs to your vehicle row.

Plan for 15 to 25 minutes total from the terminal curb to the counter, not counting baggage claim time. Bring your physical credit card, driver's license, and booking confirmation. Enterprise requires all documents to be originals; digital copies are not accepted at the Los Angeles counter.

Enterprise hours in Los Angeles vary by location, so it is important to check the specific branch listed on your booking confirmation before you travel.

Based on available information for key Los Angeles area branches:

• LAX area (Bellanca Ave): Monday to Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 1:00 PM, Sunday 8:00 AM to 12:00 PM.
• Downtown Los Angeles (1944 S Figueroa St): Monday to Friday 7:30 AM to 6:00 PM, Saturday 8:00 AM to 3:00 PM, Sunday 9:00 AM to 1:00 PM.
• Union Bank Plaza (445 S Figueroa St): Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, closed Sunday.

Most Enterprise branches in Los Angeles offer a key drop box for after-hours returns. If you plan to return the vehicle outside operating hours, confirm the key drop procedure with the Enterprise agent at pickup and keep a photo of the returned vehicle and odometer as documentation.

Hours can change on public holidays, so always verify directly with the branch or on your rental agreement before your trip.

Yes, toll roads exist in and around Los Angeles, and Enterprise handles them through an opt-in toll program at the counter.

The main toll facilities you may encounter when driving in the Los Angeles area include:

• Express Lanes on I-10 and I-110, which use dynamic pricing for solo drivers. These lanes require a FasTrak transponder; driving them without one can result in a violation.
• Orange County toll roads (SR-73, SR-133, SR-241, SR-261), which are fully cashless and located just south of Los Angeles.

California uses the FasTrak system statewide. There are no cash toll booths on most facilities. Your Enterprise rental vehicle in Los Angeles will already include an electronic toll device or plate-based billing system.

At the Enterprise counter in Los Angeles, you can choose one of two options:

• Unlimited toll package: a fixed daily fee (typically US$11 to US$25 per day, depending on location) covering all tolls during the rental.
• Pay per use: Enterprise charges the actual toll amount plus an administrative processing fee after the rental ends. Charges may appear on your card days or weeks after return.

If you plan to avoid toll roads entirely, most major Los Angeles freeways such as the I-405, I-5, and US-101 are free of charge in their standard lanes.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise rental in Los Angeles.

This benefit is especially useful in Los Angeles, where express lanes on the I-10 and I-110 corridors and Orange County toll roads (SR-73, SR-241, SR-261) can add meaningful toll costs over a multi-day rental.

To claim your cashback after returning the Enterprise vehicle:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed Enterprise rental agreement, and a toll invoice or statement showing the charges paid.

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Note: Tolls Cashback reimburses tolls you actually paid. It does not mean tolls are included in your booking price. You still pay tolls normally through the Enterprise toll program or directly to the toll agency.

To pick up your Enterprise rental car in Los Angeles, you must present the following physical documents at the counter. Digital copies are not accepted.

• Your original, unexpired driver's license in the main driver's name.
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A valid passport or government-issued photo ID (required for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors traveling from abroad).

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended. The IDP must be carried alongside your original license; it is not a standalone document.

Enterprise in Los Angeles may also require that the name and address on your license match your current home address, and some branches ask for two supporting address documents such as a utility bill or pay stub dated within 30 days. Confirm requirements with your specific Enterprise branch before pickup.

Yes, a physical major credit card in the main driver's name is required to rent from Enterprise in Los Angeles. The card must have the driver's name printed on it and must have sufficient available credit to cover the security deposit hold.

For standard vehicles in the United States, Enterprise and other rental partners typically place a hold of approximately US$300 to US$400 on your credit card at pickup. This is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Important points to keep in mind for your Los Angeles pickup:

• Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit.
• The card must be physically present; digital wallets alone are not sufficient.
• Even if you prepaid your booking, you must still present a credit card at the Enterprise counter.
• Notify your bank of your travel plans to prevent the authorization from being flagged as suspicious.
• Bring a backup credit card in your name in case your primary card is declined.

Yes, Enterprise in Los Angeles charges a young driver surcharge for renters between the ages of 21 and 24. Drivers under 21 are generally not eligible to rent.

The young driver fee at Enterprise locations in Los Angeles is US$15 per day plus applicable taxes, charged at the counter. This fee is in addition to the base rental rate shown in your booking.

Additional restrictions that apply to under-25 renters at Enterprise in Los Angeles include:

• Most premium, luxury, full-size SUV, minivan, and convertible vehicle classes are restricted to drivers aged 25 and older.
• Economy, compact, and intermediate categories are typically available to younger renters.

California does not have the same age-exception laws as New York or Michigan, so the standard Enterprise policy applies in Los Angeles. If you are between 21 and 24, Budget for the daily surcharge when comparing total rental costs. The surcharge is paid directly at the Enterprise counter and cannot be prepaid through your booking.

Yes, you can add an additional driver to your Enterprise rental in Los Angeles, either as part of your booking rate or by paying a fee at the counter.

Enterprise in Los Angeles charges US$15 per day plus taxes for each additional driver when the fee is not already included in your rate. Check your Hola Car Rentals booking confirmation for the line "Additional driver free of charge" to see if it is covered.

To add an additional driver at the Enterprise counter in Los Angeles:

• The additional driver must be physically present at pickup.
• They must present a valid driver's license and, if required, an International Driving Permit.
• Both the main driver and the additional driver must sign the rental agreement.
• Confirm the additional driver's name appears on your printed contract before leaving the counter.

Only drivers listed on the Enterprise rental agreement are covered by the vehicle's protections such as CDW/LDW and liability coverage. If someone not listed on the contract drives the vehicle in Los Angeles, coverage may be void and additional charges could apply. You cannot add a driver remotely by phone or chat; they must appear in person at the branch.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Enterprise rental in Los Angeles, such as a breakdown on the I-405 or a medical situation far from your hotel.

The coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: This travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting in Los Angeles from abroad. It also does not cover damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review the exact terms on your booking confirmation, as coverage limits and conditions vary by itinerary.

The insurance included in your Enterprise rental in Los Angeles depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the specific coverages listed.

Common coverages available for Enterprise rentals in Los Angeles include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles. In California, state-minimum liability is not automatically guaranteed on all rental contracts, so adding supplemental liability is strongly recommended.

CDW/LDW does not cover third parties, and LIS/SLI does not cover damage to the Enterprise vehicle itself. These are separate protections that work together.

Common exclusions to be aware of in Los Angeles driving conditions include:

• Damage caused by driving on unpaved or restricted roads.
• Incidents involving an unlisted driver.
• Tires, undercarriage, and roof damage, which are often excluded unless a specific add-on is purchased.

Review your Enterprise rental agreement carefully at the Los Angeles counter before signing.

Yes, one-way rentals are possible with Enterprise in Los Angeles, but a drop-off fee may apply depending on your return location.

When booking a one-way rental through Hola Car Rentals, the drop-off fee is shown during checkout under the "To pay at destination" section. This fee is set by Enterprise based on the specific route, vehicle class, and season. It cannot be prepaid and is paid directly at the Enterprise counter in Los Angeles at pickup.

General patterns for one-way rentals from Los Angeles:

• Returning to another Los Angeles area location (for example, LAX to downtown): often no drop-off fee.
• Returning to another California city such as San Francisco or San Diego: a drop-off fee typically applies.
• Cross-country or remote destinations: fees are higher and some routes may not be permitted.

Cross-border one-way rentals, such as returning the Enterprise vehicle in Mexico or Canada, are generally restricted or require advance authorization. Always confirm cross-border permissions on your rental agreement before driving out of California.

If the Enterprise counter in Los Angeles charges a drop-off fee that was not disclosed on your Hola Car Rentals confirmation, keep all paperwork and contact Hola Car Rentals support after the rental ends.

Enterprise rentals in Los Angeles follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in Los Angeles:

• At pickup, confirm the fuel gauge reads full and that the starting level is recorded on the Enterprise rental agreement. Take a photo of the dashboard.
• During your rental, use the correct fuel type shown on the fuel cap or in the vehicle documentation.
• Before returning the vehicle, refuel within approximately 10 miles of the return location. Near the LAX Enterprise facility, fuel stations can be found along Aviation Blvd and Sepulveda Blvd. Near downtown Los Angeles Enterprise branches, stations are available along the Figueroa corridor.
• Keep your final fuel receipt showing the date, time, and station address.
• Return the vehicle with the gauge at full and show the receipt to the Enterprise agent.

If you return the Enterprise vehicle in Los Angeles with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a service fee. Returning full is always the most cost-effective option.

Yes, renting from Enterprise at Los Angeles International Airport (LAX) includes airport-specific fees that are added on top of the base rental rate. These are standard charges imposed by the airport and local authorities, not by Enterprise alone.

Typical fees you may see on your Enterprise rental agreement at Los Angeles LAX include:

• Airport Concession Recovery Fee (ACRF): typically 10 to 12% of the base rate, charged by the airport for the right to operate on airport property.
• Customer Facility Charge (CFC): approximately US$5 to US$10 per day, covering the cost of the ConRAC shuttle facility.
• California state rental car taxes and local Los Angeles surcharges: typically 9 to 10% plus additional tourism-related surcharges of 1 to 2%.

Combined, these airport-related add-ons can increase your total cost by 20 to 30% compared to an off-airport Enterprise location in Los Angeles. If you want to reduce these fees, consider booking an Enterprise branch away from LAX, such as locations in Inglewood or West Los Angeles, which avoid the airport concession charges. However, factor in transportation costs to and from those locations.

Your Hola Car Rentals booking confirmation will indicate which fees are included in your prepaid rate and which are due at the Enterprise counter in Los Angeles.