Enterprise Car Rental
in Dulles

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dulles, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Dulles.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise rental facility at Dulles International Airport (IAD) is located at 23430 Autopilot Dr, Sterling, VA 20166. It is not inside the terminal, so you will need to take a shuttle to reach it.

After collecting your bags, exit through Ground Transportation and head to shuttle bus pickup zones at Curb 2C-2D. The Enterprise shuttle runs every 5 to 10 minutes and takes you directly to the rental facility on Autopilot Drive. Note that Enterprise shares shuttles with National and Alamo at Dulles, so confirm the brand on the bus before boarding.

Once at the facility, proceed to the Enterprise counter for check-in and vehicle selection. The counter at Dulles operates daily from 5:00 AM to 11:59 PM. If you are arriving close to closing time, plan accordingly, as no specific after-hours pickup option is listed for this location.

The Enterprise counter at Dulles International Airport (IAD) operates daily from 5:00 AM to 11:59 PM. Some listings note service until 00:30, so if you are arriving on a late flight, you may still be within operating hours.

If your flight lands close to or after closing time, contact Enterprise directly before your trip to confirm after-hours options, as no key-drop or self-service return details are publicly listed for the Dulles facility.

Keep in mind that rental companies at Dulles will generally hold your booking for up to 24 hours from the original pickup time if your flight is delayed. If your delay exceeds 24 hours, contact your booking provider as soon as possible to avoid losing your reservation.

Toll roads are common in the area around Dulles International Airport, and most are fully cashless, meaning there are no cash booths. Cameras photograph license plates and charges are processed electronically.

Common toll routes near Dulles include:

• Dulles Toll Road and Dulles Greenway (to and from IAD): approximately US$5.75 to US$6.25 one way
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of roughly US$4 to US$20 per segment during peak hours
• Wilson Bridge (I-95/I-495): approximately US$6 to US$8 per crossing

Your Enterprise rental vehicle at Dulles comes equipped with an electronic toll device. At the counter you can choose between two options:

• Pay-per-use: approximately US$4.95 per usage day plus the actual toll amount at video rates, which are typically 25 to 100 percent higher than E-ZPass rates
• Unlimited toll package: a flat daily fee (approximately US$11 to US$25 per day) covering tolls for every rental day

If you drive through a cashless toll without enrolling in a program, Enterprise will automatically enroll you in pay-per-use billing and charge the toll plus the daily service fee. Unpaid tolls can also generate additional administrative fees of US$15 to US$30 per instance.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Enterprise rental at Dulles.

Given that the Dulles area has several cashless toll roads, including the Dulles Toll Road, Dulles Greenway, and the 495 Express Lanes, this benefit can add up meaningfully over a multi-day rental.

To claim your cashback after returning your Enterprise vehicle at Dulles:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Enterprise counter, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When picking up your Enterprise rental at Dulles International Airport, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver's license is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter at Dulles. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, a major credit card is required to pick up your Enterprise rental at Dulles. The card must be a physical card with the main driver's name printed on it, and it must have sufficient available credit to cover the security deposit hold.

At the Enterprise counter at Dulles, a temporary authorization (hold) will be placed on your card. For standard vehicles in the United States, this is typically around US$300 to US$400, though the exact amount depends on the vehicle class and Enterprise's current policy at that location.

• Debit cards are not accepted for the security deposit
• Prepaid or virtual cards are not accepted
• The card must be in the main driver's name, not a third party's
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit

Even if you prepaid your booking in full, you must still present a physical credit card at the Dulles Enterprise counter for the hold. The hold is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release. Bringing a backup credit card is always a good idea.

Returning your Enterprise rental at Dulles International Airport is straightforward. Follow airport signs toward Rental Car Return on Autopilot Drive, where all rental car facilities are located. Drop off your vehicle at the Enterprise facility at 23430 Autopilot Dr.

Before returning, refuel within approximately 10 miles of the Dulles facility to comply with the Full-to-Full fuel policy. If you return the car with less fuel than recorded at pickup, Enterprise may charge you for the shortfall at their refueling rate, which is typically higher than pump prices, plus a service fee.

After dropping off the vehicle, take the free Enterprise shuttle from Autopilot Drive back to the Dulles terminal. This shuttle is shared with National and Alamo, so confirm the correct bus before boarding.

Keep your final fuel receipt and take a photo of the dashboard showing the fuel gauge at the time of return. This protects you in case of any post-rental fuel dispute.

Yes, you can add an additional driver to your Enterprise rental at Dulles, but the additional driver must be physically present at the counter at the time of pickup with their own valid driver's license.

Whether the additional driver fee is included or charged at the counter depends on your rate:

• If your booking confirmation states additional driver is included, the first extra driver is free
• If not included, Enterprise at Dulles charges approximately US$15 per day plus applicable taxes for each additional driver

All additional drivers must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet. Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage.

If you need to add a driver after pickup, you must visit an Enterprise branch in person to update the agreement. Phone or chat requests alone are generally not sufficient to add a driver to an active contract.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be useful if an unexpected situation arises during your Enterprise rental near Dulles, such as a medical emergency on the highway or a flight cancellation affecting your trip.

This benefit is not available to residents of the United States or Canada. It is designed for international visitors renting abroad.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

To get help 24 hours a day, 7 days a week, call +1 888 980 9992 or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Yes, Enterprise at Dulles applies a young driver surcharge for renters between the ages of 21 and 24. The standard underage fee for Enterprise is approximately US$15 per day plus applicable taxes.

Virginia follows the general U.S. rule where 25 is the standard minimum age without surcharges. Drivers aged 21 to 24 can rent but will pay the daily young-renter fee and face restrictions on certain vehicle classes. Most premium, full-size, luxury, and specialty vehicles are restricted to drivers aged 25 and older.

Drivers under 21 are generally not eligible to rent at Dulles through Enterprise.

If you are between 21 and 24, plan for the additional daily fee when budgeting your rental. To avoid surprises, select an eligible vehicle class such as economy, compact, or intermediate SUV, and confirm the surcharge amount on your booking confirmation before arriving at the Dulles counter.

Yes, one-way rentals are possible with Enterprise at Dulles, meaning you can pick up your vehicle at the Dulles facility on Autopilot Drive and return it to a different location. However, a drop-off fee typically applies and the amount varies depending on the destination, vehicle class, and season.

When booking, the drop-off fee will be shown under the To Pay at Destination section of the checkout screen if it applies to your route. Review your booking confirmation to confirm the fee before arriving at the Dulles Enterprise counter.

• Same-city routes (airport to downtown or vice versa) often carry no drop-off fee
• Routes between different cities or states usually include a one-way fee
• Cross-border one-ways (for example, to Canada) may be restricted or carry higher fees

If you need to change your drop-off location after booking, contact your booking provider as soon as possible, as mid-rental route changes must be approved by Enterprise and may result in repricing or additional fees.

When picking up your Enterprise rental at Dulles, you will be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicates or leaving gaps in your protection.

• CDW/LDW (Collision Damage Waiver or Loss Damage Waiver): covers damage to the Enterprise rental vehicle itself from a collision, theft, or vandalism, subject to any applicable deductible. It does not cover damage you cause to other vehicles or people.
• LIS/SLI (Liability Insurance Supplement): covers bodily injury and property damage you may cause to third parties while driving the Enterprise vehicle near Dulles. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
• PAI (Personal Accident Insurance): covers your own injuries and those of passengers. This is separate from CDW and LIS.

Check your booking confirmation to see which protections are already included in your rate. Only drivers listed on the Enterprise rental agreement at Dulles are covered by these protections, so add all additional drivers at the counter.

No, there are no congestion charges or emissions zone fees in Washington DC or the Dulles area. Unlike cities such as New York or London, the DC metro region does not operate a congestion relief zone or urban low-emission zone that would generate automatic charges for your Enterprise rental.

However, toll roads are common on routes between Dulles and the city. The Dulles Toll Road and Dulles Greenway charge approximately US$5.75 to US$6.25 one way for the full length. The 495 Express Lanes on the Virginia side of the Beltway use dynamic pricing that can reach US$20 or more per segment during peak hours.

All of these roads are fully cashless, so your Enterprise vehicle's toll device or plate-based billing will handle the charges automatically. Make sure you understand the toll program options at the Dulles Enterprise counter before driving away, as driving through a cashless toll without enrolling in a program will result in automatic pay-per-use billing plus a daily service fee.