VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Doral include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Doral, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Doral.
Will I face unexpected charges at the Enterprise counter in Doral when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Doral are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Doral charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the Enterprise locations in Doral?
Enterprise operates two locations in the Doral area, each with different hours and services.
- Miami North Doral: 9831 NW 58th St, Ste 143, Doral, FL 33178. Open Monday through Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, closed Sunday. After-hours returns are not available at this location.
- Miami Doral: 2100 NW 107th Ave, Ste 113, Miami, FL 33172. Open Monday through Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday 9:00 AM to 1:00 PM. After-hours returns are available at this location.
Enterprise also operates a counter at Miami International Airport (MIA), located approximately 5 miles east of Doral via SR-836. If your flight arrives at MIA, that counter may be a convenient alternative to the Doral city branches.
If you need after-hours flexibility, the Miami Doral branch on NW 107th Ave is the better choice between the two Doral locations.
What are the operating hours for Enterprise in Doral?
Enterprise maintains two branches in the Doral area with different schedules.
- Miami North Doral (9831 NW 58th St): Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, Sunday closed.
- Miami Doral (2100 NW 107th Ave): Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday 9:00 AM to 1:00 PM.
The Miami Doral branch offers longer weekend hours and is the only Doral Enterprise location that allows after-hours vehicle returns. If you plan to return your car outside business hours, confirm the after-hours drop procedure directly with the Enterprise counter at pickup.
Hours can change on public holidays, so always verify your specific dates against your booking confirmation before arriving.
Can I return my Enterprise rental car after hours in Doral?
Yes, after-hours returns are available at the Enterprise Miami Doral branch (2100 NW 107th Ave), but not at the Miami North Doral location (9831 NW 58th St).
If you need to return your vehicle outside business hours in Doral, make sure you booked or pick up from the Miami Doral branch. Ask the Enterprise agent at pickup to explain the exact after-hours drop procedure, including where to leave the keys.
Keep in mind that when you return a vehicle after hours, you remain responsible for the car until an Enterprise agent formally checks it in the next business day. Take photos of the vehicle condition and fuel gauge before leaving the lot, and retain your fuel receipt as proof.
If your return schedule is uncertain, the Miami Doral location gives you the most flexibility among the Doral Enterprise branches.
How do tolls work when renting from Enterprise in Doral?
Florida's toll roads around Doral are almost entirely cashless, so your Enterprise rental vehicle will include an electronic toll device or a plate-based billing system.
At the Enterprise counter in Doral you will typically have two options:
- Unlimited toll package: approximately US$11 to US$15 per rental day, covering all tolls during your rental period.
- Pay per use: Enterprise charges the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes days or weeks after you return the car.
The main expressways bordering Doral, including the Palmetto Expressway (SR-826), the Dolphin Expressway (SR-836), and the Homestead Extension of Florida's Turnpike (SR-821), all use electronic tolling. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.
If you plan to use your own visitor toll pass, inform the Enterprise agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.
What documents do I need to pick up my Enterprise rental in Doral?
To collect your Enterprise vehicle in Doral, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name. If your license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside the original license.
- A major credit card physically printed with the main driver's name, with enough available credit to cover the security deposit hold (typically US$300 to US$400 for standard vehicles in the United States).
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting from abroad.
All documents must be physical originals. Digital copies shown on a phone are not accepted at the Enterprise counter in Doral or anywhere else in the United States.
If your license is not in English but uses a Latin alphabet, an IDP is strongly recommended even if not strictly mandatory, as individual Enterprise agents may request one.
Do I need an International Driving Permit to rent from Enterprise in Doral?
An International Driving Permit (IDP) is mandatory at the Enterprise counter in Doral if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both the IDP and your original license together.
If your license is in English or uses a Latin alphabet, an IDP is not strictly required in the United States, but it is strongly recommended as a precaution, since individual Enterprise agents may request one.
Important points to remember:
- An IDP is a translation document only. It is not a standalone license and will not be accepted without your original license.
- You must obtain your IDP in your home country before traveling. Organizations in the United States do not issue IDPs to holders of foreign licenses.
- All documents presented at the Enterprise counter in Doral must be physical originals. Digital versions are not accepted.
How does the Tolls Cashback benefit work for Enterprise rentals in Doral?
All bookings made through Hola Car Rentals, including Enterprise rentals in Doral, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.
Given that Doral sits at the intersection of several major cashless expressways, including SR-826, SR-836, and SR-821, toll costs can add up quickly. The cashback helps offset those charges.
To claim your refund:
- Email [email protected] within 30 days of returning your Enterprise vehicle in Doral.
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
- Attach your Hola Car Rentals booking confirmation, the Enterprise rental agreement signed at pickup, and a toll invoice or statement showing the charges paid.
Example: if your Doral booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30, you receive US$20 (the cap).
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
How much is the security deposit for an Enterprise rental in Doral?
When you pick up your Enterprise vehicle in Doral, the counter will place a temporary authorization hold on your credit card. This is not a charge, but it reduces your available credit until released after the rental ends.
For standard vehicles rented in the United States, typical holds range from approximately US$300 to US$400. The exact amount depends on the vehicle class, rental duration, and Enterprise's policies at the specific Doral location. Premium or specialty vehicles may carry higher holds.
Key requirements for the deposit:
- The card must be a major credit card physically printed with the main driver's name. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold.
- You must have sufficient available credit to cover the hold in addition to any other charges.
- Notify your bank of your travel plans to prevent fraud blocks on an in-person authorization.
After you return the Enterprise vehicle in Doral, the hold is released. Your bank or card issuer controls when it reappears on your available credit, which can take up to 15 business days.
How do I add an additional driver to my Enterprise rental in Doral?
Yes, you can add an additional driver to your Enterprise rental in Doral, but the additional driver must be physically present at the counter at the time of pickup.
For Enterprise in Doral, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.
Requirements for the additional driver:
- Must be present at the Enterprise counter in Doral at pickup.
- Must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet).
- Must meet the minimum age requirements. In Florida, drivers aged 21 to 24 may be subject to a young-renter surcharge on top of the additional driver fee.
- Must sign the rental agreement.
Only drivers listed on the Enterprise rental agreement in Doral are covered by the vehicle's protections such as CDW/LDW. If someone not listed on the contract drives the car, coverage may be void and additional charges could apply.
Is there a young driver surcharge at Enterprise in Doral?
Yes, Enterprise in Doral applies a young-renter surcharge for drivers aged 21 to 24. The minimum age to rent without a surcharge is 25.
Drivers aged 21 to 24 can still rent from Enterprise in Doral, but they will pay a daily underage fee in addition to the base rental rate. Vehicle class restrictions also apply: categories such as full-size SUVs, minivans, convertibles, luxury, and premium vehicles are typically restricted to renters aged 25 and older.
If you are between 21 and 24, the most commonly available classes are economy, compact, intermediate, and compact SUV.
Note for Latin American and Caribbean travelers: certain Hola Car Rentals rates with Avis and Budget waive the underage fee for main drivers aged 21 to 24 from Latin America or the Caribbean. This exception does not apply to Enterprise in Doral. Standard young-renter fees apply at the Enterprise counter.
Drivers under 21 cannot rent from Enterprise in Doral.
What insurance coverage is included with an Enterprise rental in Doral?
The insurance protections included with your Enterprise rental in Doral depend on the rate plan you selected when booking through Hola Car Rentals.
Common coverages to understand:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. In Florida, not all rental rates automatically include supplemental liability above the state minimum. Check your confirmation carefully.
CDW/LDW does not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the Enterprise vehicle itself. These two coverages work together and are separate products.
Review your Hola Car Rentals booking confirmation before arriving at the Enterprise counter in Doral to confirm exactly which protections are included and whether any deductible applies. At pickup, verify the same items appear on the Enterprise rental agreement before signing.
What should I know about driving the expressways around Doral with an Enterprise rental?
Doral is bordered by three major expressways that can be confusing for first-time drivers, even in an Enterprise rental with GPS.
- Palmetto Expressway (SR-826) runs along the eastern edge of Doral and features a sharp 90-degree curve near Miami Lakes known locally as the Big Curve.
- Dolphin Expressway (SR-836) borders Doral to the south and connects to Miami International Airport, approximately 5 miles east.
- Homestead Extension of Florida's Turnpike (SR-821) runs along the western boundary.
The interchange where SR-836 meets SR-826 was improved in 2016 but remains one of the more complex junctions in the area, with multi-level ramps that can disorient drivers unfamiliar with the layout. Allow extra time when navigating this area, especially during your first trip.
All three expressways use fully cashless electronic tolling. Your Enterprise rental in Doral will include a toll device or plate-based billing. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. Consider the unlimited toll package at the Enterprise counter if you plan to use these roads frequently.
Does my Enterprise booking in Doral include travel assistance?
Most bookings made through Hola Car Rentals, including Enterprise rentals in Doral, include travel assistance provided by Terrawind Global Protection. However, this benefit applies only to travelers who are not residents or citizens of the United States or Canada.
If you qualify, the travel assistance coverage typically includes:
- Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses.
- Legal assistance in the event of a road accident, which can be especially useful if an incident occurs on Doral's complex expressway interchanges.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
To use the assistance during your Enterprise rental in Doral, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
This coverage does not replace CDW/LDW for damage to the Enterprise vehicle or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and limits that apply to your reservation.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe